nl post tracking. Netherlands Post - tracking postal items. PostNL tracking in Russian

PostNL is a Dutch postal company with branches in several European countries. She was appointed by the Dutch government to provide postal services. It has an international representation under the PostNL International brand. The company renders a third of its services outside the Netherlands.

PostNL history

Netherlands Post has over 2,000 customer service points. In 2011, the company received a new logo. It has repeatedly changed its name in its history, but the essence of its activities remained unchanged. Due to the development of Internet technologies, the post office has lost a significant part of its customers. But the company found a place for itself in the field of new services.

From the mid-1990s, the remote shopping market slowly began to develop, and in the 2000s this direction was already estimated at billions of dollars. Having a good experience in delivering parcels, the company, having reached a new level of service provision, has become almost a monopoly in this area in the Netherlands.

Netherlands Post Services

The changes could not but affect the foreign branches of the post office. In Luxembourg, Germany, and Italy, it has also begun shifting its services in favor of delivering goods rather than letters. In the UK, the Netherlands Post has been operating since 2011 under the Whistler brand. PostNL, like other global operators, is suffering from a sharp decline in paper correspondence. In this regard, several dozen post offices have been closed in recent years, and some of the workers have been transferred to part-time work. However, the company compensates for its losses by increasing the volume of parcel deliveries.

In the last few years, the Netherlands Post has been actively involved in the field of e-commerce. After the ban on the delivery of accumulators and batteries by Chinese mail, PostNL gained popularity in the CIS market. Today it provides better services than similar foreign competitors.

How to track a PostNL parcel?

As a rule, goods from Asia are delivered using a courier service. After his arrival in the territory of the Netherlands, the recipient has the opportunity to track the package. Customers in many European countries, as well as residents of Singapore, Japan and Hong Kong, can track the movement of their goods along the entire route of movement. For residents of the CIS countries, this service is not yet available.

Customers of the Netherlands Post have the opportunity to track the parcel through the website. This service is provided free of charge. The site service through SMS notifies the recipient about the passage of goods through customs control zones.

What to do if the parcel is not tracked?

If within ten days the goods you bought are not tracked, you must urgently contact the seller. He may have entered incorrect data. If communication with the seller did not give any result, you should contact the official website of the online store and open the dispute procedure. Fortunately, such troubles are quite rare, and the vast majority of buyers receive their order on time.

Netherlands Post has become especially popular with Aliexpress sellers after China Post introduced a ban on the shipment of batteries and batteries. The heavy workload of the Dutch Post significantly affected the delivery time of the items.

In this regard, recipients on various thematic forums are wondering: how much does a parcel from the Netherlands to Russia take and where to track a PostNL parcel. The average delivery time for parcels from China via the Netherlands is 30-60 days. But they also reach up to 90 days, so the Netherlands Post often receives negative reviews.

There is another noteworthy point related to the tracking system of the Netherlands Post. Since the delivery of items from China to the Netherlands takes approximately 5-7 days, some more time is needed for receipt by the Netherlands Post and processing of the item. Therefore, the first tracking status of the Netherlands Post is shown on the 10-14th day after the purchase of the goods.

You can track the PostNL parcel by tracking number in Russian at. Add PostNL track numbers to your personal list and get up-to-date information about the movement of your parcels.

The Netherlands Post is a state-owned enterprise that carries out international postal exchange and services for domestic postal items in Holland. Also, the Netherlands Post is part of the worldwide EMS cooperative and delivers EMS items. PostNL mail and EMS shipments are delivered according to the general rules of the Universal Postal Union, which guarantees freedom of transit for parcels transported by land, sea and air between members of a single postal territory.

International postal regulations strictly prohibit the shipment of drugs, psychotropic or explosive, flammable or other dangerous substances and objects in the mail. The PostNL website contains full forwarding rules, also related to restrictions on size, weight and mail attachment.

What are PostNL track numbers

Postal items are of two categories and the main criterion for separation is the weight of the item: up to 2 kg - small packages, over - parcels. Shipments from the Netherlands up to 2 kg may not be tracked, but parcels and fast delivery of EMC items are always registered by the Netherlands Post and given a tracking number.

A single track number format for registered international mail has been approved. The PostNL track number has the same form and consists of 13 characters:

• For small packages weighing up to 2 kg - Rx123456785NL;
• For parcels weighing from 2 to 20 kg - Cx123456785NL;
• For EMS shipments - Ex123456785NL.

In the structure of the track number, in accordance with the international UPU format, letters and numbers have a semantic meaning:

• The first letter R / C / E - indicates the type of departure. A PostNL track number starting with the letter R (Registered) is assigned to registered small packages;
• 123456785 - this digital series ensures the uniqueness of the number;
• NL - indicates the country of the postal service.

PostNL Mail Tracking

The PostNL track number allows you to check the package and its condition on the way. At each stage of the shipment, information about the movement is entered into a single tracking system.

The sender can receive a track number for tracking a PostNL postal item when registering at the post office. Or register the parcel remotely. But we must remember that electronic registration does not guarantee that the sender will send the parcel. In the first case, the physical transfer of the item occurs immediately, so information about the number of the postal item is entered into the tracking system very quickly and the recipient can immediately see the status of acceptance of the IGO for shipment.

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As long as it works, so many new types of delivery and other innovations appear, for example. In this case, we will not talk about a new, but recently very popular method of delivery and tracking of PostNL parcels. From the name, it is indirectly clear that we are talking about the post of the Netherlands. Today, no one is surprised by the delivery from China in transit through the Netherlands, Sweden or Finland. This method has gained particular popularity because of the devices containing them, since it is not uncommon for parcels sent by other postal services to be opened, and finding batteries there, they were returned to the sender.

A similar problem was observed not so long ago with many parcels going. Even earlier, about a year ago, I sent parcels with batteries back, recently everything seems to have stabilized, but sellers do not take risks and, out of habit, such goods are sent in transit through the Netherlands (PostNL). Even at the moment, parcels with batteries are sent mainly through PostNL and it does it absolutely free of charge.

PostNL tracking is available at all stages of moving a parcel from to you, we will try to figure out in detail how to properly track a parcel in transit through the Netherlands.

As a rule, after payment, a few days later, the seller or store, depending on the place where the purchase was made, will give you a track code. Looking ahead a little, let’s say right away that you don’t need to try to track it on the same day, and without receiving any information, raise a panic and ask for help on all kinds of parcel tracking sites.

The issuance of a track code does not indicate the actual shipment of the goods. In most cases, the actual shipment of goods occurs within 7 working days from the date of issue of the track code.

If after 7 days no status appeared when tracking the PostNL parcel, then clarify for what reason it delays sending the goods. In most cases, delays in the delivery of PostNL parcels are related to the actions of the seller, and not the postal service itself.

PostNL track codes refer to the UPU (International Postal Union) format, respectively, are tracked both in the country of the sender and in the country of the recipient, up to the moment of delivery. For example, consider the track code of a typical parcel sent in transit through the Netherlands:

• RS587711291NL

As usual, there are two letters at the beginning of the UPU track code, in this case “ RS" (there may be others), followed by a nine-digit number ensuring the uniqueness of the track code and at the very end two letters " NL”, indicating that the track code belongs to the postal service of the Netherlands (PostNL).

Of course, you can track the PostNL parcel after it arrives in the country of destination, on the official website of the postal service of the country where the parcel arrived, in the case of Russia, on the website of the Russian Post.

However, it is easier to track PostNL packages, which simultaneously check the movement of your package, both in the country of the sender and in the country of the recipient. As an example, the result of such tracking.

As you can see, this parcel was successfully imported to Russia from the Netherlands on the 13th and began to be perfectly tracked on the Russian post website, as we are told by the information received from the mail tracker.

Let's explain a little about the status of PostNL parcels moving in the Netherlands:

• The item has been processed in the country of destination ( The parcel arrived at the processing of the sorting center of the country of destination)
• The item has arrived in the country of destination ( Parcel arrived in destination country)
• The item is on transport to the country of destination ( Parcel on the way to destination country)
• The item is at the PostNL sorting center ( The parcel arrived at the PostNL sorting center)
• The item is ready for shipment (package is ready to ship))
• The item is pre-advised ( Parcel is ready for dispatch)

After the parcel has arrived at the sorting center of the country of destination, it can be tracked on the official website of the postal service of the country of destination. As a rule, at first these will be statuses about the passage of customs clearance, after which, the statuses of the movement of the parcel on the way to you.

As soon as the package reaches your local post office, a notice will be delivered to your mailbox, after filling out which, you can go to collect your package.

Try to track the PostNL package yourself using the track code, not all post offices work well. Notification, they can simply forget to send it. As a result, the parcel languishes for some time at your local post office, and then it will be sent back to the sender.

As soon as you see that the parcel has reached your local post office, wait a few days, if the notification does not arrive, then, with an identity document and a track code, go to the post office yourself and receive your parcel. Since PostNL home delivery of parcels is not provided, perhaps a very small envelope can be immediately thrown directly into the mailbox without notice.

PostNL delivery times

Delivery times for PostNL parcels are of course individual, ultimately everything will depend on your location. For Western Russia, Belarus and Ukraine, PostNL's average delivery time is about 20 days. From our practice, the fastest delivery was 9 days, the longest about 30, but the vast majority of PostNL parcels arrive somewhere around 20 days from the moment the goods were actually shipped, from or .

The Netherlands Post is one of the oldest postal services in the world, existing for more than five hundred years. The network of branches of the Netherlands Post covers thirteen countries on three continents, the company now employs 46,000 employees. The company's goal is to facilitate the process of international trade as much as possible and provide customers with high-quality logistics and postal services. In today's world, it is difficult to imagine online shopping in stores in the Netherlands without Netherlands Post mail delivery. Today, the process of transporting orders has become even easier thanks to the ability to track the package of the Netherlands Post. For this, a special resource has been created to make the process of online trading even more accessible.

Netherlands Post Parcel Tracking

Now a huge number of Dutch brands offer to buy quality products at an attractive price. In order not to worry about the security of the postal item and receive the order as soon as possible, you should pay attention to the delivery from Postnl. The advantage of this service is that the Netherlands Post can track the package online from anywhere in the world. The tracking system was created using the latest technologies and the quality of its work is appreciated by both private clients and partner companies. Tracking parcels of the Netherlands Post occurs using track codes, they are also called identification numbers, which are assigned to each shipment immediately after placing an order. After creating an account on the site, you must enter the desired character set in a special window. The Netherlands Post track-tracking is very fast and accurate, but there are some difficulties. Firstly, the site is only available in English, which can be a problem for some users. Secondly, tracking is only until the parcel has left the country, then you will have to contact local postal operators. However, it is possible to track the parcel of the Netherlands Post in Russian and without going to other resources - on our website you can do it for free. Even when the cargo leaves the country of origin, the system will automatically find a service that will continue to transport the goods. Tracking will not be interrupted at any stage of the delivery. Unfortunately, now most postal services track packages only on the territory of their countries, so it is more convenient to use resources that have access to the tracking of the main transit companies.

Quality Assurance

The Netherlands Post guarantees high-quality and fast delivery of postal items. The goods always arrive safe and sound, and the average delivery time to other countries is 2-3 weeks. When ordering, you can specify additional wishes for transportation and even change the conditions of the order during the delivery process. The Netherlands Post also pays special attention to the possibility of communication with the buyer - for any questions, you can contact the hotline, write a letter to an email address or social networks, and also leave a review on the company's website.

To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.

Try it, it's not hard ;)

If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.

If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)