How to install a new printer on windows xp. The reasons why the driver is not installed on printers. Printer is not installed what to do

Installing the Printer Driver

To control the printer, as for any other "hardware" device, you need to install a program on your PC or laptop, or rather a driver. Each printer model needs a different driver. True, Samsung and HP have created a universal print driver for their line of printers and MFPs.

So, in order to install a printer driver on a computer or laptop, you first need to download it from the manufacturer's website or download it from the disk supplied with the printer.

The driver must be compatible with your printer or mfp model and operating system. So, for example, a printer driver created under Windows XP x32 will not work under Windows XP x64. True, there are also universal drivers that will be compatible both there and there.

There are several ways to install the driver. Let's consider them.

Automatic for Windows XP.

After downloading the driver to the PC, run the executable file (setup.exe, autorun.exe) from the driver directory. DO NOT CONNECT THE PRINTER to the PC. Then follow the instructions of the installation wizard. At a certain stage, he will ask you to connect the printer to the PC. Windows Installer will automatically search for devices. In some cases, it needs to be canceled in order for the driver program to complete the installation itself.

Manual mode for Windows XP

Press START-CONTROL PANEL - PRINTERS AND FAXES and press Printer Installation

Follow the instructions of the installation wizard

At this stage, you need to abandon the automatic installation and put the choice in the item "install from a specified location"

Now you need to click on the "browse" button and specify the location where you unpacked the archive and the driver. Usually there should be a file with the extension "INF" in this folder

When the path to the driver file is specified, click "OK" and then "Next"
Next, the driver will be installed. It will take some time. Wait.

Each printer model from any manufacturer requires the necessary drivers on the computer to get started. Installation of such files is available in one of five methods, which have a different algorithm of actions. Let's take a closer look at this process in all options so that you can choose the most suitable one, and only then proceed to the execution of the instructions.

As you know, a printer is a peripheral device and comes with a disc with the required drivers, but now not all PCs or laptops have a floppy drive, and users often lose CDs, so they are looking for some other method to install software.

Method 1: Official website of the product manufacturer

Of course, first of all, you should consider downloading and installing drivers from the official web resource of the printer manufacturer, since the latest versions of the files that go on the disk are located here. Most companies' pages are built in roughly the same way and will need to follow the same steps, so let's look at a general template:


It makes no sense to describe the installation process, since it is almost always performed automatically, the user just needs to run the downloaded installer. The PC does not need to be rebooted; after all processes are completed, the equipment will be immediately ready for operation.

Method 2: Official manufacturer utility

Some manufacturers of various peripherals and components make their own utility that helps users find updates for their devices. Large companies that provide printers also have such software, among them HP, Epson and Samsung. You can find and download such software on the manufacturer's official website, most often in the same section as the drivers themselves. Let's look at a boilerplate version of how you can install drivers using this method:


After finishing the installation, you can immediately proceed to work with the printer. Above, we reviewed an example of a proprietary utility from HP. Most of the rest of the software functions on approximately the same principle, they differ only in the interface and the presence of some additional tools. Therefore, if you are dealing with software from another manufacturer, no difficulties should arise.

Method 3: Third Party Programs

If you do not want to go to the site in search of the optimal software, a good option would be to use special software, the main functionality of which is focused on scanning the equipment and then putting the appropriate files on the computer. Each such program works according to the same principle, they differ only in the interface and additional tools. We will take a closer look at the download process using the DriverPack Solution program:


After the program is finished, you will be prompted to restart the computer, but in the case of printer drivers, this is not necessary, you can go straight to work. Many more representatives of such software are distributed on the network for free or for money. Each of them has a unique interface, additional functions, but the algorithm of actions in them is approximately the same. If DriverPack does not suit you for any reason, we recommend that you familiarize yourself with similar software in our other article at the link below.

Method 4: equipment ID

Each printer has its own unique code that is required to communicate correctly with the operating system. By this name, you can easily find and download drivers. Plus, you'll be sure to find the correct and up-to-date files. The whole process is carried out literally in a few steps using the DevID.info service:

All that remains is to launch the installer, after which the automatic installation process will begin.

Method 5: Built-in Windows tool

The last option is to install the software using the standard utility of the operating system. Through it, a printer is added, and one of the steps is to search for and install drivers. The installation takes place automatically, the user is required to set preliminary parameters and connect the computer to the Internet. The algorithm of actions is as follows:

All that remains is to wait for the built-in utility to scan itself and deliver the files to your computer.

From which company and whatever model your printer is, the options and the principle of installing the drivers remains the same. Only the interface of the official site and certain parameters are changed during installation through the built-in Windows tool. The main task of the user is to search for files, and the rest of the processes occur automatically.

Typically, when you connect a new printer to Windows 8 (or 7), the system automatically finds a suitable driver in its own local storage. If there is no corresponding driver, the system searches for it on the Internet using the Update Center.

There are times when the automatic Internet search feature is disabled and Windows Installer cannot find the correct driver on your hard drive. A printer connection error occurs. To remedy this situation, you need to configure automatic search and download of these files from the Internet.

The site has a section Printers Drivers in it you will find various drivers for printers and MFPs for example or. I also publish an article there in which I describe the most common problems associated with the operation of printers as well as their solution.

Printer is not installed what to do

How to enable automatic download

This function is configured in the "System Properties" window, which opens in the following way: press the keyboard shortcut "WIN + Q" and in the "Find Applications" field enter "System" - the required element will be displayed on the left side of the screen.

The System windows will open in it you need to select the Additional system parameters item.

Another dialog box will open. There, the above parameters are configured.

If you mark the box next to the line “do it automatically (recommended)”, the system will automatically search for and download drivers and software from the Internet not only for new printers connected for the first time, but also updates for all registered devices. The update will take place on schedule, according to the Windows Update settings.

If you are not satisfied with this option, and you want the drivers to be loaded only under your control, put a checkmark opposite the second line. And from the list of additional options, you need to mark the option "Always install ... from the update center ...". Such actions insist the installer to search, download and install the necessary files for a new printer from the Internet only at the moment it is connected to the computer, as well as when this function is started manually from the "Device Manager".

Driver installation via Task Manager

Sometimes, when connecting a new printer to the computer, the automatic installation of the necessary drivers for some reason does not occur. Then you need to open the "Device Manager" window, which can be launched by clicking on the WIndows icon in the lower left corner with the right button and selecting Device Manager.

In this window, the new printer will be located in the sub-item of the line "Other devices", and, possibly, will be marked as "Unknown ...". Call its context menu (right mouse button) and click on the "Update drivers ..." command. Since I have everything installed, I go to the Printers tab.

A dialog will open in which you need to click on the upper frame "Automatic search ...". Of course, there must be an active internet connection. Then you will have to wait for some time (sometimes very long) while the system installs the driver for the printer.

In conclusion, I want to note that in rare cases, the above options may not solve the problem. In this case, you need to go to the printer manufacturer's website and manually download the driver installation file for Windows 8 (or 7). By running this executable file, you will install what the system could not find automatically.

In the last article, we figured out how to install a printer from an installation disk, in this one we will figure out how to be if there is no disk.

There are two options:

  • Download the driver yourself.

Windows Update installs basic drivers. They only allow printing and / or scanning. Additional functions, such as image processing before printing, adjusting colors and others, will not be available.

The advantages of the second method are that we will download the latest software for the device and all specific functions will be available.

Windows has a huge software base for almost all peripherals, including printers. We use it.

We connect the printer or MFP to the computer and wait a couple of minutes. The device will be identified or detected and Windows will try to install the driver. Since you are reading this article, then most likely this method did not work. Let's start the update manually.

We go along the way:

Control Panel\u003e Hardware and Sound\u003e Devices and Printer

Control Panel\u003e Hardware and Sound\u003e Devices and Printers

Click on the computer icon with the right mouse button and select -.

In the window that opens, click "Check for updates".

This will search for software for your devices. If something is found, it will either download and install automatically, or you will need to give permission. In my case, everything is done automatically.

You may need to restart your computer. Run and see if the printer is installed. If the device is installed, but does not print, then I would connect it to a different USB port. (If the printer does not print in principle, you can see).

To make the operating system always automatically load drivers and pictures for connected devices, you can do the following.

We call the context menu with the right mouse button on the computer icon and select Device installation settings.

Now, when connecting a new device, Windows will automatically search for a driver in its database.

How to install the driver from the update center (for example, HP 1015)


  1. We don't change anything. "Further"

  1. Windows Update

  1. We are waiting for the list of available drivers to load.
  2. Choose "HP"\u003e "HP LaserJet 1015"\u003e click "Next".

  1. "Further"


  1. Remove the installed device

We don't need the printer itself. We need software that installs with it.

  1. We connect the HP 1015 to the computer and wait until the unit "grabs" the already installed driver.


Configuring Automatic Updates on Windows 8 | http: //www.youtube.com/watch? V \u003d 5wn6VBS26gQ
Driver for Epson LX-300 under Windows 7/8 / 8.1 / 10 | http: //www.youtube.com/watch? V \u003d pbdhDJi4GpA
Installing the HP LASERJET 1015 driver via Windows Update | http: //www.youtube.com/watch? V \u003d rCceydYLbjI

Manual download and installation (.exe)

Take the HP DeskJet F380 for example. If you do not know the model of your printer or MFP, then carefully study the identification labels on the case. You can also find the model on the sticker on the back or bottom of the device.

Manual download and installation (.zip)

Installing a driver from another printer

Let's look at the example of Windows 7 64-bit and the Xerox Phaser 3116 printer.

There is no software manufacturer for this system on the website. You can try from the Xerox Phaser 3117.


Enjoy printing.

Unlike older Windows operating systems, adding a network connection to a printer in XP may not be as logical. Below are detailed instructions on how to do this.

Adding a Network Printer Using the Control Panel

Open the "Control Panel" (Start - Control Panel), then select the "Printers and other equipment" category.

In the window that opens, select "Add Printer".

The Add Printer Wizard will open. We skip the first page of the wizard by clicking the "Next" button. In the next window, leave the "Local printer connected to this computer" item selected, and uncheck the "Automatic detection and installation of a PnP printer" box. Click "Next".

In the next window, select "Create a new port", and select "Standart TCP / IP Port" in the drop-down list.

Now we will see the Add Standard TCP / IP Printer Port Wizard. Skip the first page by clicking the "Next" button. Next, we type the IP address of the printer in the top line "Printer name or IP address". The port name is filled in automatically, you can leave nothing.


Further, if the system does not have drivers for the printer, we will be presented with a standard window for installing the driver on the device. If the driver is already on the computer, or there is a disk with drivers from the device, select "Have from disk", specify the location of the drivers and install.