Why Windows 8 does not work. Computer help. Searching for the reason did not return any results
Starting the operating system in safe mode is one of the most common ways to diagnose problems. Previously, you could get into safe mode by clicking at boot, but this leads to the launch of automatic recovery. What if you need Safe Mode?You can still get to a safe boot, but you will have to dig into the Windows 8 recovery settings. The key now starts automatic recovery, but if you press + instead of it, you can manually select recovery options. However, it's even easier to hold down and select the "Restart" command in Windows itself or on the login screen.
There are several ways to get into Safe Mode - it all depends on whether the system boots and whether you can enter it. Let's start with the simplest.
If the login screen is available
If the boot successfully reaches the login screen, you can hold down the key and select the "Restart" option from the shutdown menu. The Diagnostic Tools screen appears, from where you can enter Safe Mode. How exactly - read below.
If the system does not boot, but there is a recovery disc
If you have another PC with the same version of Windows close at hand, you can create a USB recovery drive and boot the failed PC from it to access diagnostic tools, including Safe Mode (more below).
If the login screen is not available
If the boot doesn't even reach the login screen, a recovery screen usually appears automatically. If this does not happen, try holding down the key while loading and press until the new recovery mode loads. When the recovery screen appears, click the Advanced Options button.
The problem is that this screen doesn't always appear. Many computers, especially new ones, do not output it.
Using Advanced Options to Boot in Safe Mode
Whichever of the described methods you use, on the recovery screen that appears, click the "Troubleshoot" button.
Now select "Advanced Options".
Finally click the "Restart" button.
After rebooting, by some miracle, the familiar boot options screen appears, where you can select Safe Mode.
Launch Safe Mode right from Windows 8
There is another way to get into Safe Mode, but it will only work if Windows is already loaded. Press the keys + [R], enter the command "msconfig" (without quotes) in the window that appears and press.
In the window that opens, go to the "Boot" tab and check the "Safe Boot" box.
You can also select secure boot options:
"Minimal" - normal safe mode.
Alternate Shell - safe mode with command line.
Active Directory repair - safe mode for recovering a server that is a domain controller in a local network.
"Network" - Safe mode with network connection.
After selecting the desired option, click "OK" and restart your computer.
The system will automatically boot into Safe Mode.
So, a computer or laptop with the Windows 8 operating system installed does not boot. There may be various reasons. Let's figure out in what ways you can return the computer to a working state.
To complete all subsequent actions, you you need a bootable flash drive or diskfrom which you installed the system, or system recovery disc.
If neither one nor the other is not there, then we are looking for a friend's work computer and create a bootable USB flash drive with Windows 8 on it, or you will need a computer with a working Windows 8 operating system installed to create a system recovery disc.
We insert the USB flash drive into the computer and when the system starts, go to Bios, press F2 or Del. Now we need to change the boot priority of the devices so that the computer boots from the USB flash drive. How to do this, read the article Installing Windows 8 from a USB flash drive.
Then the inscription will appear "Press any key to boot from USB ...", press any button on the keyboard to start from the flash drive. A language selection window should now appear.
In the window "Choice of action" go to the "Diagnostics" section.
Here you can select the "Restore" item, while all your personal files: photos, music, videos and applications from the Windows Store will not be affected. Computer settings will be reset to default and installed programs are removed from the Program Files folder.
If you select "Reset to original state", then you can choose whether to delete files only from the system drive, or from all drives. In the second case, it will be tantamount to reinstalling the operating system. Then you will need to choose, or just delete the files, or completely clear the disk. If you choose the second option, then the data on the hard drive will be almost impossible to recover.
Now go to the section "Extra options"... Here's what you can do:
"Automatic system recovery" - the system itself will try to solve the problem that prevents the normal loading of Windows;
"System Restore" Is a checkpoint recovery. In the second case, a window will appear where you will need to select a restore point for the system. Thus, you will return it to the date when the system was stable. You can read about what a restore point is and how to roll back the system to a working state by following the link.
Move on. Go to the section Boot options... A list of what we can do will appear. Here we will be interested in the item "Enable Safe Mode", click "Reload"... I have already written about how to enter Safe Mode in Windows 8.
Now, using the F4, F5 and F6 keys, select which safe mode we will enable: normal, with loading network drivers (there will be an Internet connection) or with command line support.
In safe mode, you can use a restore point to return the system to a working state, you can check your computer for viruses using the Dr.Web CureIt utility, which will help you find and remove them. If computer problems started after installing the program, after "Programs and Features" remove it from your computer. You can also roll back the installed drivers to their previous state, due to which the problems started, or even remove them from the computer.
I hope the problem is: a computer or laptop with Windows 8 installed does not start, after that it will be solved, and then you can use a computer with a working operating system.
Rate article:What to do if Windows 8 won't start, which has gained a reputation as a fairly reliable operating system?
No matter how high-quality the product is, nothing is insured against all sorts of problems. Problems also occur when starting this version of Windows.
What to do if the OS suddenly stopped starting?
Is it possible to solve the problem on my own, or is the intervention of a specialist necessary? It depends on what caused this behavior of the operating system.
These could be crashes caused by improper logoff or something else.
How to put your computer into Safe Mode
If Windows has stopped starting, you can turn on Safe Mode and try to restore the operating system to work. This should be done like this.
When turning on, press the F8 button on your laptop frequently. Before the system starts to boot automatically, a list of possible startup modes will open.
In this list, in addition to the three types of starting the system in safe mode, you can choose to restore the last correctly working Windows configuration, as it was before the failure.
It will not undo any of the saves you have made or destroy any recently created files. None of the programs will be removed.
- With access to main components and necessary drivers.
- With access to network drivers. This option should be selected if you need to access the Internet in a safe mode.
All these modes are not much different. The most significant difference is access to the Internet in the appropriate mode.
Advice: If you don't have enough experience with a PC, it is best to try to restore the damaged system through the first type of mode.
How to restore Windows 8 operating system through Safe Mode
- Select the first option and enable system management by pressing the Windows + X key combination and selecting the "System" line in the menu that opens after this.
- After that, you need to select the line "Additional parameters". Go to the "System Protection" tab and find the "Restore" option. After that, prompts will appear to follow. None of them should escape your attention.
- In addition, in safe mode, you can try to find the error that caused Windows to crash. To do this, you need to view the event log.
In the same menu in which you selected the "System" item, find the "Management" line, then select "Service Components", "Event Viewer", "Logs", "System".
This is where all the OS records are located. Once you know the problem code, you can easily fix it.
Start Windows 8 using recovery service
If for some reason the OS on the laptop does not start, windows will offer to use the startup recovery service.
In this case, you need to act in accordance with the prompts that appear on the screen.
Another option is to choose the built-in return to the last normally working system configuration instead of Safe Mode.
As already mentioned, this method is quite safe, neither your files nor your save will be harmed.
But the problem, however, will not be finally solved, which means that it may repeat itself.
System recovery using installation media
If you have tried all the above measures, and Windows still does not start, then you need to restore the system using a USB flash drive or disk.
This option can no longer fail to work.
The bootable media has everything you need to recover lost files and fix any errors. The system gains integrity.
To restore the operating system from a USB flash drive, enter the BIOS and select which disk to boot from.
How to do it?
- When turning on, press the "Esc" key on the laptop frequently until you enter the BIOS. Sometimes you need to press F12 or F10 to enter. If it is a stationary computer, you need to press the "Delete" button.
- Then open the Boot device section and select the desired storage medium. The hard disk is assigned as secondary.
- These settings must be saved.
- Reboot your laptop.
Advice: On a laptop, the buttons for entering the BIOS may be different. You should try options such as "F9" or "F8". Neither key will have bad consequences.
If everything is done correctly, the device will start loading from the desired media. You just have to click on the line "Recovery" in time.
Diagnostics
The system also offers the ability to carry out diagnostics, sometimes it is useful to do it even for preventive purposes.
None of the methods described here can be said to be the only correct one until the cause of the problem is identified.
But you can try to cure the operating system with their help, it certainly won't hurt.
Windows 8 won't boot
Familiar scenario: you turn on your computer and see that Windows 8 won't boot? This is not such a rare mistake, and there are many reasons for it to occur. It's important to know how to fix Windows 8 boot problem
What to do if Windows 8 won't start, which has gained a reputation as a fairly reliable operating system?
No matter how high-quality the product is, nothing is insured against all sorts of problems. Problems occur when starting this version of Windows. What to do if the OS suddenly stopped starting?
Is it possible to solve the problem on my own, or is the intervention of a specialist necessary? It depends on what caused this behavior of the operating system. These could be crashes caused by improper logoff or something else.
In any case, if Windows does not start, you can try to provide the computer with first aid. In this article we will talk about some actions that will definitely not harm, but can help.
What can you do in this case?
There are three steps that can be consistently taken to resolve the problem:
- Try to restore in safe mode.
- Take advantage of integrated Windows recovery tools.
- Recover the system using bootable media (flash drive, disk).
Safe is the operating mode of the OS in which you can take some measures to restore the normal functioning of Windows.
Almost no program is available in safe mode, only those components that are most necessary work. In safe mode, you can only activate system files and drivers, without which the OS does not work at all.
Special inscriptions in the corners of the screen will notify you if the computer is put into safe mode.
Safe mode makes it easier to scan for viruses. You can also restore Windows Boot Services in this state.
Be that as it may, you need to understand that in safe mode, no system files are protected from deletion. There are no administrator rights here, and due to inexperience, you can harm the OS if you remove anything necessary for its normal functioning.
How to put your computer into Safe Mode
If Windows has stopped starting, you can turn on Safe Mode and try to restore the operating system to work. This should be done like this.
When turning on, press the F8 button on your laptop frequently. Before the system starts to boot automatically, a list of possible startup modes will open.
In this list, in addition to the three types of starting the system in safe mode, you can choose to restore the last correctly working Windows configuration, as it was before the failure.
It will not undo any of the saves you have made or destroy any recently created files. None of the programs will be removed.
- With access to main components and necessary drivers.
- With access to network drivers. This option should be selected if you need to access the Internet in a safe mode.
- With the command line.
All these modes are not much different. The most significant difference is access to the Internet in the appropriate mode.
Advice: If you don't have enough experience with a PC, it is best to try to restore the damaged system through the first type of mode.
How to restore Windows 8 operating system through Safe Mode
- Select the first option and enable system management by pressing the Windows + X key combination and selecting the "System" line in the menu that opens after this.
- After that, you need to select the line "Additional parameters". Go to the "System Protection" tab and find the "Restore" option. After that, prompts will appear to follow. None of them should escape your attention.
- In addition, in safe mode, you can try to find the error that caused Windows to crash. To do this, you need to view the event log.
In the same menu in which you selected the "System" item, find the "Management" line, then select "Service Components", "Event Viewer", "Logs", "System".
This is where all the OS records are located. Once you know the problem code, you can easily fix it.
Start Windows 8 using recovery service
If for some reason the OS on the laptop does not start, windows will offer to use the startup recovery service. In this case, you need to act in accordance with the prompts that appear on the screen.
Another option is to choose the built-in return to the last normally working system configuration instead of Safe Mode.
As already mentioned, this method is quite safe, neither your files nor your save will be harmed. But the problem, however, will not be finally solved, which means that it may repeat itself.
System recovery using installation media
If you have tried all the above measures, and Windows still does not start, then you need to restore the system using a USB flash drive or disk. This option can no longer fail to work.
The bootable media has everything you need to recover lost files and fix any errors. The system gains integrity.
To restore the operating system from a USB flash drive, enter the BIOS and select which disk to boot from.
How to do it?
- When turning on, press the "Esc" key on the laptop frequently until you enter the BIOS. Sometimes you need to press F12 or F10 to enter. If it is a stationary computer, you need to press the "Delete" button.
- Then open the Boot device section and select the desired storage medium. The hard disk is assigned as secondary.
- These settings must be saved.
- Reboot your laptop.
If you do not start Windows 8, then this problem will have to be fixed depending on what caused it. For example, if the computer has problems with components, then reinstall the system, do rollbacks, etc. pointless, since you initially need to check and repair the components. If the problem lies only in the system, then it makes no sense to go into the components.
When the PC does not show "signs of life"
In this case, after turning on, you may not even have the Windows logo, but entering the BIOS will be possible in some cases. Sometimes, after pressing the power button, the computer begins to give some signs of life, but they quickly fade away, so even entering the BIOS is not possible. Most likely you have some kind of problems with the components, and not with the system itself, so you need to disassemble the case, having previously disconnected the computer from the power supply.
It is recommended that you try to restore the Windows 8 operating system yourself on your own only if you understand what you are doing and are fully aware of it. Otherwise, it is recommended to seek help from specialists.
Reason 1: Power supply failure
If, when you press the power button, the computer does not react in any way or gives signs of life only for the first few seconds, then you may have a problem with the power supply itself. In this case, it is recommended to temporarily disconnect the power supply from the entire computer and check its performance separately by closing two contacts on it. If the power supply unit started up without problems and worked for some time in this mode, then the problem is most likely not in it. If not, then you will either have to take it to a service center, where it can be repaired, or purchase a new power supply.
Reason 2: Incorrect connection of components to the motherboard
In this case, the computer may also show signs of life for a short period of time, but this does not always mean that the problem will lie in the power supply or in a malfunction of the motherboard. It is recommended to check the connection quality of the following components:
- A power cable that goes from the motherboard to your hard drive. Sometimes this cable can go from the power supply to the hard drive;
- A ribbon cable connecting the hard drive to the motherboard;
- How well the RAM modules fit in their slots on the motherboard.
Reason 3: Defective hard disk
This is one of the most common reasons why the computer cannot turn on. Moreover, this applies not only to Windows 8, but also to any other OS, even Linux. To be sure to check the performance of the hard drive, you will have no choice but to connect it to another computer and try to start it. The drive on which the operating system is installed should be checked accordingly.
There are three possible scenarios when connecting your hard drive.
Option 1: Uploading to another computer went smoothly
This option assumes that everything is completely in order with your HDD, and the problem most likely lies in Windows itself and / or other computer components. You may have recently connected some new component / device to your motherboard that is not compatible with another important component. Also, in this case, it is recommended to check the correctness of connection of some other components to the motherboard, perhaps the cables have gone somewhere, etc.
Option 2: No display problem and Windows won't boot
In this case, you most likely have some broken partitions on the disk that prevent the system from booting. You can check the hard disk using special programs, as well as special commands in the console. However, the latter do not always give an accurate result, so it recommends using third-party software for verification. In this case, we will focus on such a program as Crystal Disk Info.
Install it on the computer to which you connected your HDD and check some parameters. At the top of the window, you can switch between drives by clicking on the desired letter. A general description will be given below, and under "Technical condition" the current state of the disk will be indicated. If it says there "Anxiety", then there are most likely broken sections.
It is also recommended to pay attention to the points "Reassigned Sectors", "Volatile Sectors" and "Unrecoverable sector errors"... If there is a yellow circle to the left of them, it means that the broken partitions on the disk are 100% present.
"Cure" the same broken blocks can be used with "Command line"... Open it with cmd command to line "Run" (it opens with the combination Win + R) or use the special menu called by the keyboard shortcut Win + X... In this menu you need to select "Command line (administrator)".
Enter the following command in the console:
To apply, you need to click on Enterand then press the key Y, thereby confirming the beginning of the operation to restore the sectors of the hard disk. The recovery process itself will begin after restarting your computer, so reboot. When the recovery is complete, the computer will turn on normally.
Once you have restored all partitions on your hard drive, you can mount it back to your computer and try to start the operating system.
Option 3: Hard drive won't boot at all
In this case, you have a 100% problem with the HDD hardware. Do not rush to throw this hard drive away, but rather contact the service center, especially if the warranty is still active on the computer and / or hard drive. In this case, the drive will be repaired or replaced with a new one according to the warranty agreement. If the guarantee is no longer there, then you will have to pay money to fix / replace the hard drive.
Reason 4: Faulty motherboard
Provided that none of the above reasons are suitable for your specific situation (the power supply is working fine, all cables are tightly connected, and the HDD works without problems on another computer), then the problem in most cases lies in the motherboard. It is recommended that you take it to a service center, where it should either be replaced or offer you an alternative.
The system is loading, but not completely
In this case, you can observe the full loading of the Windows 8 operating system, but it just cannot be completed to the end. In this case, the problem is most likely in the system files, which for some reason are damaged. However, here in most cases you can solve the problem yourself without resorting to the help of service centers, which will save you money and time.
Reason 1: Unable to load the GUI
If, when you turn on and boot the OS, instead of "Desktop" and "Taskbars" just a black screen appears, but the login window is normally displayed (the window where the user can select an account to work in the OS and enter a password from it), then you have problems with the file explorer.exe... This file is responsible for displaying all graphic elements within the system.
In this case, the system is fully operational, for example, you through the line "Run" you can open any program, and it will most likely open. But to return to the normal Windows interface, you either need to start the process explorer.exe manually, or do a system restore.
Consider the file launch instruction explorer.exe across "Task Manager":
Also, this problem can be solved by rolling back the system. The rollback process is described in more detail in the instructions below.
Reason 2: System failure
A system failure is usually a little more difficult to deal with, since you often have to resort to the function "System Restore"... This procedure looks like this:
- Turn off your computer and then turn it back on.
- To call a special menu in Windows 8, you need to press the key F8 or Shift + F8.
- A window with a choice of actions will open. You need to choose "Diagnostics".
- In the diagnostic window, select "Extra options".
- Then go to "System Restore".
- In the window that opens, select a restore point for the date you need. If no restore points are found, then this method will not work for you. For this case, a separate instruction is described below.
- If everything is fine, then after selecting a point, click on "Further"and then on "Done"... After that, the recovery process will begin.
Also, if there are no restore points or for some other reason the first instruction did not work, then try to restore using a specially created bootable flash drive. It needs to be prepared in advance by loading the Windows 8 installer image there. The instruction is somewhat similar to the previous one, but it has some differences:
Searching for the reason did not return any results
If you could not determine the reason why Windows 8 refuses to start, then you will have to resort to the last resort - reinstalling the system. This method can only be relevant if you know for sure that the reason lies not in the hardware of the computer. Otherwise, even reinstalling the system will not help you.
Please be aware that reinstalling the operating system is violating the warranty agreement. Therefore, after reinstallation, your computer is unlikely to be accepted under warranty (although there are exceptions).
To install, you need to boot from a USB flash drive that has an installation image of Windows 8. You can also try booting from a disk. The installation process is no different from a normal Windows installation. However, it is worth remembering that you risk losing some or all of the data that is on the C drive during the reinstallation of the system. Some of this data can be recovered.
Also, in this case, you risk losing the activation of Windows 8. You can restore it through the official Microsoft website or directly during the reinstallation process.
As you can see, the fact that the Windows 8 operating system refuses to boot is not always a reason to take your computer to a service center. In certain cases, you can configure and fix everything yourself.
