Why does the mobile internet not turn on. Android phone won't turn on - what to do? Solution. Best regards, Ivan Derbenev

When your phone doesn’t turn on, you know it’s no use. But for what reason does he refuse to work? Let's try to consider the most common cases and solutions, how to be and what to do if the smartphone does not turn on.

The same situation can have very different roots. In some cases, you will get off with a few wasted minutes; in others, you cannot do without contacting specialists. But in any case, it is better to be prepared and know everything possible in advance.

Possible causes and solutions

Let's try to consider some cases. Sometimes a problem can be fixed simply by looking at it more closely. And if you still have to go to the workshop, you will know what to prepare for.

Discharged battery or defective

One of the first reasons why a smartphone does not turn on is battery drain. Modern phones (especially powerful flagships) do not take long to use up their entire charge; some of them, during active work, sit down in a matter of hours. And if you accidentally left on a resource-intensive game or flashlight utility, then this is generally a nightmare! You yourself may not expect the battery to drain completely that quickly.

Try charging your phone first. If it charges and turns on (not immediately, after a few minutes) - the problem is solved.

If not, but the battery is replaceable - do not be lazy to go to the store and try the same thing with another battery. If the problem is solved in this way, then you do not have to look far for a replacement.

Worst of all, if the case is not separable. Then you cannot avoid going to a service center or workshop.

Charger

Let's face it, one of the simplest cases. If your mobile phone is completely discharged and cannot turn on again - maybe it just won't charge?

Just test it with another charger. If charging starts, then, obviously, it is in the charger. You can also check the problematic charger in parts - separately the adapter and separately the USB cable to replace the non-working component.

Power button

The power button is perhaps the most commonly used on a phone. And for the same reason - the most vulnerable. It can suffer if your "patient" falls successfully - on the button or the corresponding board, or simply from intensive use.

It's good if your phone has alternative unlocking methods (for example, tap on the display or pressing the Home button), but, alas, they are not suitable for turning on a switched off device.

Checking what is with the button will only work in a repair shop.

However, there are ways that can help you at home:


However, all these methods are just a straw for a drowning man. Chances are high that none of them will help. Then your way is straight to the workshop.

The socket does not work

This reason is rather anecdotal, but it also takes place. So, if your mobile gadget is dead and does not want to turn on even when connected to an outlet, try connecting it to another outlet that is known to be working properly. Perhaps, in fact, you do not need to carry your mobile to the workshop, but call an electrician to your house.

Visible: Samsung Galaxy won't turn on

Problems with the charging connector

In the era of Micro USB, of course, bringing the connector to full wear and tear is problematic. Nevertheless, this happens, especially if you use cables from other manufacturers.

For example, manufacturers of advanced cases often complete their gadgets with a cable with an extended plug, which can be used to charge the device without removing the case. But attempts to completely insert such a plug directly into the connector can end in failure.

In this case, you should try to see if the gadget charges from other chargers (and yes, from other sockets!) If yes, then we can assume that you got off easily. If not, you will have to change the connector in the workshop. Fortunately, replacing the connector is not the most difficult technical task.

Software glitch

On the forums of Android experts, terms like "brick" or "bootlap" are often found. They do not mean anything good: "brick" is an Android device that flatly refuses to boot after flashing, and "bootlap" is a constant cyclic reboot.

Why is this happening?

  • the firmware process was interrupted. For example, a child, a cat, or you yourself pulled the cable out of the socket through negligence. Or your electricity is cut off; that is why it is better to use laptops with a fully charged battery for flashing.
  • you tried to install the firmware on your phone from another model. Sometimes the same model is produced for different regions in different modifications, which also affects the software.
  • you have not carefully followed the instructions that come with every software update.

What to do? The recovery procedure is different for each model. Since you started flashing Android yourself, then you have a basic understanding of the basics.

As a rule, to restore devices in a "bootloop", you need to either clear all data, or upload the correct firmware version to the memory card and install it through the Recovery menu. How to enter this menu depends on the specific model of your "patient".

"Bricks" are usually restored through a computer. There are separate recovery utilities for models based on different chipsets. Unfortunately, this is too broad a topic to cover in one article.

Update error

Updating your OS is now easier than ever. In most cases, it comes "over the air": you do not need to download the firmware image to your computer and connect with a cable. The image is downloaded directly to the device memory and installed from it.

But sometimes there are process errors. For example, if there was not enough memory to unpack the archive. Or if the battery runs out right in the middle of installing an update.

Generally, there are protective measures and recovery methods in the OTA update mechanism. But if they do not work, you will have to install the firmware in the old way, through a computer. How? - look for details specifically for your model. Or, again, contact a specialist.

Mechanical problems

Modern smartphones are quite fragile technology. Even models with protection that resist scratches and abrasion pretty well can be bumped and hurt. What can we say about fragile budget cases and displays without protective glass!

Usually, if the device does not turn on due to a fall, the cause of the problem is visible to the naked eye. The display could have survived, but the lid could fly off, cracks and dents could remain on the case. This is enough to damage the electronics.

The following options are possible:

  • the communication between the batteries and the system board is broken. Then the smartphone turns off immediately;
  • communication between battery and power controller is broken. In this case, the device will "die" after the battery is discharged and will not respond to attempts to charge it;
  • damaged battery. Various manifestations of the problem are possible;
  • the system board is damaged. Perhaps the saddest of the situations. The problem can appear both immediately and some time after the fall.

In any case, if your smartphone starts to junk even a little after a fall, take it for repair.

What to do if the smartphone falls into water and does not turn on

It's hard to imagine your phone falling into water and getting wet without your knowledge. So, you managed to swim with him across the lake without noticing in the pocket of swimming shorts. Or dropped into a deep puddle, so deep that they did not find him right away. In general, the newly found device does not turn on, no matter what buttons you press.

There are general instructions for dealing with "drowned":


The most common reason why the mobile Internet does not work on the phone is the run out of funds on the account. Subscribers who do not have automatic mobile phone top-up often forget to timely track the availability of money on the balance. As a result, funds run out, and access to the mobile Internet is terminated. The user tries to go online, but no page of the mobile browser opens. In this case, first of all, it is recommended to send a request about the balance status to the short number of the mobile operator. If, in response to the request, it is confirmed that there is no money in the account or that there is a debt, then it is necessary to replenish the account or pay off the debt, and access to the mobile Internet will be restored.

To cope with such forgetfulness, you can either set up regular automatic debiting of funds from the card to the mobile operator's account, or accustom yourself to regularly check the balance on your phone.

The subscriber is out of the network coverage area

Another common reason for the lack of mobile Internet is being outside the network coverage area. To make sure this problem is not present, check the icons at the top of your phone or smartphone screen. If there is no pictogram with the signal strength from MGTS mobile towers or its action is indicated as weak, try to look for a place from where the signal will be caught or its effect will become stronger. In case you are on the road, wait for the point where the signal will be picked up again and check the Internet access. If the network indicator is weak, then the mobile Internet may work very slowly, despite its actual presence.

Data transfer disabled

You have checked your mobile balance and made sure it is positive. Have you checked the network signal from the towers of the mobile operator and made sure of the presence and quality of this signal, but there is still no Internet? The next step to troubleshoot the Internet connection error is to check the smartphone settings. It is possible that you have intentionally or accidentally disabled cellular data transmission. Go to the appropriate section of the mobile gadget settings and check the connection. If the corresponding slider is disabled, activate it and go to the mobile Internet.

If activating your cellular data connection didn't work, try restarting your device.

Access Point Settings Problems

Another possible reason for mobile Internet outages is problems with the settings of the access point. Check the corresponding section in the settings of your mobile device.

  • To set up Internet access on a device with the Android operating system, in the mobile network settings, select "APN access point" → "Create a new access point". In the window that appears with the access point parameters, you must register the following values:

Name: MTS internet

Access point (APN): internet.mts.ru

Username: mts

Password: mts

In the access point menu, select "Save access point" and set it as default. After this procedure in the previous menu, you must enable data transmission.

  • To set up Internet access on a device with the iOS operating system, select "Cellular data connection" in the cellular settings. In the "Cellular data" section, you must specify the following values:

Username: mts

Password: mts

After this procedure, in the previous menu, you must enable cellular data.

  • To configure Internet access on a device running Windows Phone, select "Add Internet access point" in the data transfer settings. In the window that appears with the access point parameters, you must register the following values:

Access point: internet

After making settings and enabling data transfer, we recommend that you restart your device (turn off and turn on).

If you do not know how to do it yourself, contact the MGTS support service. Our experts will help you figure out how to solve connection problems.

Cellular operator malfunctions

Sometimes the work of the cellular operator can be interrupted. This happens extremely rarely, but a force majeure situation may arise. Most often, such malfunctions or interruptions in work occur in a place of large crowds of people, when a lot of users are trying to access the mobile Internet at once, as a result of which line congestion occurs.

Airplane mode is on

Have you checked all the most obvious reasons for the lack of access to the network, but the Internet has not appeared? Check out another setting on your mobile device - air travel mode. If you were actually in flight, you may have simply forgotten to disable this setting. Or turn it on randomly. Activating airplane access mode in quick settings of many devices, so it is not uncommon to accidentally enable it. Set the corresponding slider to inactive state and use the Internet.

SIM card malfunctions

If all of the above steps did not help, it is recommended to check the operation of the SIM card of the mobile device. It is possible that the SIM card was damaged or stopped working correctly, since it was purchased a long time ago. In order for the mobile Internet to work again, an outdated or damaged SIM card must be replaced. To do this, contact any MGTS Sales and Service Center or call the MGTS Unified Contact Center:

  • 0636 - short number for free calls from mobile phones MGTS and MTS;
  • 8 495 636-06-36 - for free calls from Moscow city phones;
  • 8 800 250-00-50 - for free calls from the phones of the Moscow region.

The Android system is the most popular among users.

All modern manufacturers of modern devices use the Android operating system:

  • Motorola;
  • Sony;
  • Samsung.

Now the operating system "Android" has not only expensive phone models, but also budget options. Therefore, most touch models currently use this particular operating system.

At the moment, the absolute owner of the "Android" company is Google.
In July 2005, Google bought Android Inc.

The first version of the Android system was released in September 2008.

Living in the modern world, modern gadgets have densely entered our lives, when they stop working, we often panic. Not turning on your favorite Android smartphone is a headache for many users.

First you need to understand the reason for the failure of the device to work normally. The reasons for this are varied, they are hardware and software.

Reason # 1

One of the reasons for not turning on the device may be a complete battery discharge.

Therefore, remove the battery from the device and put it to be charged with an external charger like a "frog". Since the standard "charging" is not powerful enough, and when the battery is completely discharged, it will not help you.

Such a charger will push your battery, and after half an hour you can use your smartphone.
Sometimes, to reboot the device, it is enough to remove the battery from it, and wait a few minutes, reinstall it and press power on.

Reason # 2

If your mobile phone's screen is backlit when turned on, but does not turn on further, then a full reset of the Android settings may help you.

Let's describe how to do it step by step:

  • We take out the battery and put it back in 30 seconds.
  • Press the volume key, where + and at the same time the power button of the device.
  • Using the volume button "up" "down" select the Settings menu - confirm with the power button;
  • Then we select the line formatting the system - Factory reset;
  • In the next window, select the line Reboot system now.
  • Then your smartphone will automatically reboot.
  • And when the auto restart is over, you can successfully use your device.

There will be no significant disadvantage of previously installed programs, pictures, contacts saved on the device will also be deleted.

Reason # 3

If the phone is dropped, it may not turn on again. Here you can no longer, you will cope with the problem on your own, you will need to turn to specialists for help. Moreover, if after a fall the sensor on the phone does not work, then what to do with this will help to figure it out.

Since you cannot do without phone repair skills, do not disassemble the device yourself, but take the model of your device to a workshop or official service.

Reason # 4

Often, after contact with water, the device stops turning on. It is urgent to remove the cover and remove the battery, dry the smartphone with a hairdryer with a cold air stream. Or with a warm stream at low speeds. Alternatively, lower your smartphone into fig. Rice tends to quickly absorb moisture.

Having buried your smartphone, you will have to wait 2-3 hours until the moisture is completely absorbed.

Reason # 4

Another possible reason for not turning on the smartphone is a broken power button. When your device is under warranty, contact the store where you bought it or the service center, if not, then go to the repair shop.

There can be many reasons for such a breakdown, from manufacturing defects, to the fall of the device and the release of the button contacts.

Reason # 5

Sometimes, after installing an application, after a while a request for its update comes, and the update is not suitable for your phone model. After installing it, you will encounter various problems like turning off your smartphone, to fix the problem, remove the battery and wait a couple of minutes. But from this article you can find out why the phone turns off by itself and how to fix this problem.

Then, by turning on the device, remove the freezing application. If these manipulations did not help, then use the reset described above.

On the video, what to do if the phone does not turn on Android:

What to do if nothing helps

If the above tips for bringing a smartphone to life did not help you, then repairs will be necessary.

The cost of services will vary about the cause of the breakdown and the high cost of the part itself, which will have to be changed:

  • If you fall off the contact, it will be inexpensive.
  • Re-flashing the device is also an excellent solution to many problems with turning on the device, you should not be afraid of it. Most often, after flashing, the device works better than before.
  • Breakdown diagnostics in all service centers is free. Having applied for diagnostics, you will find a breakdown of your device within half an hour. They will tell you the cost of repairs, consider the approximate prices.
  • The cost of replacing the battery will cost from 1,000 to 1,200 rubles in a service center.
  • Replacing the charger is about 600 rubles.
  • Replacing the smartphone firmware 1000–1300 rubles.

In our world, people can no longer imagine life without a smartphone. He became an extension of our hand. For most, the breakdown of their favorite gadget will cause panic and hysteria. This, of course, is not very good, but you have to put up with it. Modern mobile devices are very capricious things. Sometimes they behave unpredictably. In order not to be left without communication, you need to know what to do with the device, if it suddenly "kicks up" and does not react to the user's actions. The most common problem with gadgets is that the phone does not turn on beyond the screen saver. What can you do to revive your "pet"? Let's try to give an answer to this.

Possible causes of failure

There are several reasons for this behavior of a smartphone. And depending on them, a decision on repair will be made. The first (and most common) reason why the phone does not turn on beyond the "Android" screensaver is a failure during the installation of an operating system update. This happens because the Android OS is not very stable. This is not so bad. However, the same result can be obtained after the device falls from a considerable height. This is much worse.

Also common reasons can be a malfunction of the battery, charger, or the gadget charging connector itself. Now let's look at the screensaver. In most cases, you can fix everything yourself. Fatal breakdowns are extremely rare. But at the initial stage, the main thing is to correctly diagnose the problem in order not to make mistakes in the future.

System crash

This is the safest thing that can be. If the operating system crashes, you need to go into recovery mode and reset the factory settings with clearing the cache. Be careful! After this procedure, there will be no third-party application installed by the user. You can enter the recovery by simultaneously holding down the volume button up and the power button. However, there may be different combinations for different models of devices. Then you need to go to the point Wipe data and factory reset and confirm your choice. Then you need to check the item Reboot system now. after that the phone will reboot. If everything is fine, then the reason that the phone does not turn on beyond the Lenovo splash screen was precisely a system failure.

Sometimes a factory reset doesn't help. Then there is another option. You just need to reflash your phone. This is not so difficult to do. The web is full of instructions for each specific smartphone. And on any adequate forum you will be happy to help you implement your plans. Do not be discouraged.

If the reason is the battery and charging

This can be verified very simply. It is enough to find a similar battery and a similar charger somewhere. If, after replacing all the components, you do not see the changes, then the reason that the HTC phone does not turn on beyond the splash screen is much deeper than you thought. There are only two options here: breakage of the charging socket or the board itself.

It is easy to cope with a faulty battery or "glitched" charging. These are not particularly expensive smartphone components. They can simply be replaced with new ones. The problem with the hardware board will be much more noticeable. Here already (in most cases) one cannot do without a visit to the workshop. Sometimes you have to pay a very significant amount for repairs.

If the reason is in the board and hardware

It is very difficult to do something with this on your own. You need to have certain knowledge in radio electronics and own the appropriate tool. If you have all this, then you can easily solve the problem. But if the phone does not turn on beyond the screensaver due to a faulty board, and you do not understand anything about this, then it is better to take the gadget to a service center. For by arranging a repair with your own strength, you risk turning your device into a dead brick.

You can try to find a familiar specialist in repairing the "hardware" of smartphones and save on repairs. Only it is unlikely that he will reanimate your device for free. Only if this is a very good friend. But, in any case, you will have to spend money on the "magarych". And it is not known how much this will result.

Summary

Now you know the main reasons for the next screensaver. There are ways to combat this unpleasant phenomenon. Unless it's a hardware problem. But, as statistics show, in most cases such a problem is caused precisely by a failure of the operating system. And it is very easy to eliminate this annoying misunderstanding with the help of a few buttons.

Modern smartphones devices are complex and delicate enough. One "fine" morning, you may find that the gadget, which was put on charge, refuses to work. Today we will figure out what to do if the phone won't turn on or boot, as well as how you can fix this problem at home.

There are not so many answers to the question why the phone does not turn on, what may be the reason for its rapid discharge and what to do in such a situation. Let's consider the most common options and solutions.

Adapter defective or missing contact

The most common reason why a phone won't boot or run out of power quickly is a malfunctioning charger. To verify this, you need to connect the gadget to another power supply. If it started charging, then you found the reason and the problem was in the charger. You can do the opposite, connect a known working phone to a suspicious power supply. Thus, you are guaranteed to be convinced of its malfunction.

If the smartphone does not charge from a working power supply, check the connector of the contacts. A clot of dust or pet hair can get into it. Use a wooden or plastic toothpick to gently clean the jack on the phone and try again.

If your phone has a removable battery, check the contact fit and condition. It is possible that they oxidized from moisture or were bent when the battery was inserted after being dropped.

Another opportunity to "revive" the battery or make sure it is working properly is to use a universal charger. In common parlance, it is called "frog" and is capable of charging any removable battery from a household electrical network.

SD card

One of the reasons why the Android phone does not turn on is the use of an SD card with a larger volume than stated by the manufacturer. The craving for experimentation is in the blood of users. If the specification says that only 32 GB can be used, they will definitely try 64. With a high degree of probability, the device will recognize the card. It will work normally until the recorded amount of information exceeds the declared support.

If, after a software failure, the phone stops turning on or does not boot, just remove the problematic memory card from it. A forced reboot will bring the smartphone into working condition.

System errors and failed updates

System errors, or a resource-intensive application that is not completely unloaded from RAM, can lead to the fact that the battery begins to drain rapidly, as a result of which the phone turns off and does not start again. Malware can behave in a similar way. The virus, if its task is not ransomware, runs in the background. At the same time, he tries to use all available resources as quickly as possible. If the Android phone, while in the standby state, is discharged faster than usual, you should check it for infection and make a forced reboot. Further actions depend on the results of the anti-virus scan.

If the smartphone is clean and charged normally, there is no cause for concern. Otherwise, if the device does not start, or the phone runs out of power again quickly, a hard reset and reconfiguration will be required.

An unsuccessful software update can lead to the phone not responding to user actions or simply turning off. Usually, this behavior is easily "cured" by a reboot.

In case of a failure when flashing to a new version of the OS, the situation is a little more complicated. When the phone starts up, but the download does not go beyond the splash screen, the situation can be saved by the recovery mode. What to do and how to enable Recovery Mode for a specific phone is best found on the manufacturer's website or in the documentation for the device. When this is not possible, try generic methods. The vast majority of smartphones based on Android support it by pressing the power and volume keys. It will be an Up or Down button, depending on the device manufacturer. You can try both options in sequence.

Hidden defects

Some users believe that physical damage is when the phone fell on a hard surface and shattered into smithereens. Until that moment, he also fell twice, but only "slightly" scratched and wrinkled. Meanwhile, it is impossible to exclude the appearance of hidden defects from impact on the body of the gadget. Damage to internal contacts will lead to the fact that the Android phone does not turn on and does not charge, and sometimes it worked and suddenly turned off. So if your phone has fallen, it is impossible to fix the motherboard malfunction on your own and you will have to contact a specialist for a complete diagnosis and a possible replacement of components.

Finally

If the phone does not turn on even after you have gone through all the probable reasons, you should contact the service center. Without showing excessive initiative in attempts to revive it, you will save yourself time and nerves for specialists.