home » Administration » What to do when the blue screen of death comes out. Blue screen. Disk check or screen of death? What to do if a blue screen suddenly appears

What to do when the blue screen of death comes out. Blue screen. Disk check or screen of death? What to do if a blue screen suddenly appears

What is BSoD

BSoD - Blue Sceen of Death, blue screen of death. It appears in the most critical situations when closing a faulty program cannot be avoided.

The Windows operating system has several layers of running programs. We see only the topmost one - open program windows and running services. It is them that the Task Manager shows. When one of the programs makes an error that it is not able to handle and work around, it, as many users say, "crashes". You can start again and work on.

Software modules running at a lower level (drivers) will not be able to restart on error. The Windows operating system tries to protect the user from many errors, but this does not always work out and it capitulates, showing a sad face or a set of characters on the computer screen.

You need to understand that drivers are an intermediary between the software and hardware of the computer. Drivers can fail (programmers are people too, they can fail to take into account something or make a mistake), as well as the iron part of the computer.

BSoD symptoms

1. Appearance of a blue screen with incomprehensible symbols or a sad emoticon.

In 99% of cases, the computer restarts itself due to a critical error (BSoD), but sometimes the situation is worse: problems with the power supply or motherboard. If you have a desktop PC, check to see if it is bloated anywhere.

Reasons for the appearance of a blue screen

1. Overheating. Overheating of the video card, processor leads to a blue screen of death.

By the way, in Windows XP, when the video card overheats, BSoD always occurred, in Vista and newer the video driver simply reboots. If you see the inscription "The video driver stopped responding and was restored", then this is the video card overheating:

The newer Windows, the better the crash protection. Hopefully, in some Windows XV, instead of a blue screen, we will see an error notification that does not interfere with work.

2. Failure of RAM. You can, but in order not to get your finger in the sky, first read on - perhaps the cause of your blue screen of death is in something else.

If you installed new RAM in your computer and received frequent BSoDs, change it to a working one in the store. There are no other ways to overcome the blue screens of death when replacing RAM.

3. Failure of other hardware. Maybe the voltage in the power supply "sags". Maybe the contact is lost somewhere. Maybe your computer doesn't like the full moon. There are many reasons, you can guess endlessly.

If, after you have analyzed the minidump (more on that below) and eliminated errors, the blue screen does not go anywhere, you should replace all the components in turn. You can't just take and determine the cause of BSoD if each time the error codes are different.

4. Overclocking. If you are an advanced overclocker, then you know what overclocking has to do with BSoD. If not, don't overclock your computer.

5. Failure of driver (s). The BSoD is not necessarily a hardware issue. Unstable drivers are a frequent visitor to users' computers. How to identify a faulty driver, will be further.

6. Viruses. Be sure to check your computer with some or.

I never tire of being surprised at the self-confidence of users who declare “ I have no viruses and no antivirus either! I have direct hands / I only sit on trusted sites / sometimes I check with a one-time antivirus and therefore everything is fine!". Leaving aside the debate about how you can live without an antivirus, consider this: if a person sees BSoD, they have is no longer a normal situation. How can you say that there are no viruses and this is not the cause of the blue screen?

Also, do not think that if you have an antivirus installed with the most recent databases, there can be no viruses. Check with others to completely rule out the possibility.

7. Antiviruses. It's funny (and sad) that antivirus software can cause it to crash. Remove the antivirus for a while. Blue screens of death stopped appearing? Install a new one so that blue screens do not appear due to reason # 6.

8. Windows Updates. The developers at Microsoft sometimes don't test updates well. Some, because of this, completely disable Windows Update and sit without updates, although this is not an option. Control Panel - Programs and Features - View installed updates - right click - Delete recently installed updates, then check Windows is working. Has everything returned to normal? Just do not install updates for a couple of weeks - usually some patching update comes out for the update during this time and everything becomes fine.

9. Failure of programs. This happens, but rarely. If you see BSoD while playing or while running a certain program, I advise you to check your computer for overheating, because most programs are not able to cause a blue screen, with the exception of installing drivers into the system (antiviruses, virtual disk emulators, game protection systems like PunkBuster, accounting programs working with digital keys).

10. Errors of the file system of the hard disk. It will not be superfluous

Finding out the cause of BSoD

As you can see, there are quite a few reasons and it makes no sense to guess. Fortunately, the blue screen of death contains clues as to why Windows suddenly started crashing. Among the incomprehensible text will be error codes containing a direct indication of what caused the failure.

Most often BSoD you won't see, as in the default Windows settings, restart the computer on critical errors is enabled.

You can disable automatic Windows restart like this: Control Panel - System - Advanced System Settings - Settings - put / remove jackdaws as in the screenshot below:

Pay attention to the item "Small memory dump" - put it too.

Google the error code from the Windows log

The checkbox "Write event to the system log" is set by default, which means that the error codes will be in the Windows Journal.

Go to Control Panel - Administration - Event Viewer - System - and look for the line in the list that coincides in time with the appearance of a blue screen or restarting the computer:

Look for the error code (in the screenshot above it is 0x0000009f) in Google and read the first few sites in the search results, follow the recommendations that helped others. If a driver is specified (word ending with .sys, then it's generally great - the likely culprit is found immediately, you need to install a driver for this device of an older / newer version. If on the Internet there is no clear and clear indication of the BSoD reason for the indicated error code, read my instructions further.

If there is nothing in the Windows Log, wait for the blue screen to appear and see the error there:

Just search Google for error code information and follow the recommendations.

Analyze the minidump

Unfortunately, if the problem is in a faulty driver, it is not always displayed on the blue screen. The error code is also not always informative. It is necessary to analyze the minidump file created during the BSoD occurrence and containing information about the failure, in particular, which drivers reported the error. There are two programs for analyzing minidump: Windows Debugging Tools and BlueScreenView. Unfortunately, the first one is too difficult for novice users, although it gives a more informative result. In 99% of cases, a second, simple and free BlueScreenView is enough.

The BlueScreenView installer is available at this link.

After starting the program, you will see a window in which at the top there will be minidumps created by the system, information about them, at the bottom - a list of drivers. Failed drivers will be indicated in yellow.

Example # 1 - the video card is to blame

A blue screen appears with the text ATTEMPTED_WRITE_TO_READONLY_MEMORY. Watching the minidump:

The ATTEMPTED_WRITE_TO_READONLY_MEMORY error, judging by googling, is caused by some kind of driver. The likely culprit in this case is nv4_disp.sys. There are others, but they are part of the system, statistically unlikely that they are the cause. A google search revealed that nv4_disp.sys is a graphics card driver from nVidia. Three steps:

1. Checking the video card for overheating.

2. Installing an older video card driver (new if there is an old one). This is done with any drivers, not just video cards.

3. Installing a video card in another computer.

4. If a blue screen appears on another computer, take the video card to the service center. If the warranty is still valid, you can replace it with a working one free of charge.

5. Doesn't the blue screen appear on the other computer? Try installing a different power supply on yours - the reason may be in it.

6. Doesn't it help? Reinstall Windows cleanly.

7. If this does not help, take it to the service center for diagnostics.

Example # 2 - the blame is not at all what was expected

A blue screen that says PAGE_FAULT_IN_NONPAGED_AREA comes with a lot of problems:

If ntfs.sys were the probable faulty driver, then I would recommend checking the hard drive for errors, and also replacing the ribbon cable from the hard drive to the motherboard. In this case, BlueScreenView points to the USB port driver and this could be true, but where I took the dump from for example, the person is to blame for the motherboard - capacitors on it are swollen. The solution is to hold the system unit in hand and we stomp to the service center.

Example # 3 - antivirus is to blame

I found this minidump on the Internet:

The culprit was SRTSP.SYS, an antivirus component from Norton. It is solved by removing it.

Example # 4 - "broken" RAM

A blue screen with MEMORY_MANAGEMENT is a sign that the RAM is unusable:

Reinstall Windows

Long thought - whether to advise this. However, a quick run through popular forums showed that many users still use pirated Windows builds. So, if you have:

windows assembly
there are many optimizers installed or installed,
the computer boots up for more than ten minutes,
programs often close with errors,

reinstall Windows clean! And put the normal, original Windows. If you have a laptop, the hard disk will contain a recovery partition with the Windows prepared by the manufacturer - read the instructions and install (restore) it!

Installing Windows is not a matter of five minutes, but even a novice user can handle it if desired.

Where to get help

Nothing helps? There is an excellent forum thread: Troubleshooting Windows Critical Errors (read the rules first).

Just make sure to do your best first, analyze the minidump, update the faulty driver. If the problem is in the hardware, the only way out is to contact the service center.

Good evening, dear blog readers! Moving computers from one place to another sometimes causes their subsequent inappropriate behavior, for example, a blue screen crashes. Why am I saying this? Let's just say this has been noticed 🙂 And everything would be fine if all this was explained by the shaking of the computer during the transfer, for example, something happened to the clocker on the motherboard. But how can you, for example, explain the USB 3.0 driver that stopped working after that due to the fact that someone once used not the drivers from the manufacturer's official website, but from the "left" drive? Shaken too? 🙂

We sit like this at the computer, we don't bother anyone, and he BAM and draws such a picture:

If we had unsaved data at the time of the blue screen, then I'm afraid things are bad, we will have to redo everything. Fortunately, now many software products have the ability to autosave.

Let's try to figure out what leads to the appearance of such a nuisance as the Windows blue screen. Generally speaking, BSoD occurs when a critical error is detected that the Windows operating system is unable to handle. For our program to call BSoD, we need to give it the ability to execute code at the kernel level of the system, for example, so that it is itself a driver. This is not typical for our regular programs, which we usually use at home and in the office.

The system properties window will open in front of us on the "Advanced" tab, and that is what we need. In the "Startup and Recovery" group, click on the "Options ..."

Here you need to uncheck the "Perform automatic reboot" checkbox and be sure to make sure that at least "Automatic memory dump" is in the drop-down list in the "Write debug information" group. This is enough for us. I will explain the difference between dump types. And it is necessary that something was written in the "Dump file" field too.

By default, the entry in the "Dump file" field rests

% SystemRoot% \\ MEMORY.DMP

Windows blue screen reasons. Why are there only 2?

Globally, all the reasons why a blue screen pops up can be divided into two large groups:

hardware
programmatic

Let's analyze each of these groups and try to give recommendations on how to eliminate them.

Hardware reasons for the appearance of a blue screen

In my own practice, I have developed a certain rating of the causes of a blue screen by the frequency of their occurrence. It may not match your practice at all. So…

First place

Most often, in my practice, the blue screen of death appeared when one of the RAM bars was faulty. To diagnose which memory bar is “naughty”, you can get into the computer and try to pull out one memory bar and see if there will be a result. It is also worth cleaning the computer from dust, wiping the contacts of the RAM strips with an eraser. But this job is dusty if the computer is not a laptop.

Starting with Windows 7, the operating system already has a built-in utility for checking the RAM bars. To search for this utility, you must press the "Start" button and type "operati" in the search bar. A utility for diagnosing RAM problems should appear in the list.

When you click on the name of the utility, a similar window should appear:

We select the first item, the computer will reboot and start checking the RAM.

If errors are found, the test will be marked as failed.

Second place

The second place was taken by the dying hard drive. To understand if everything is in order, you need to check it with regular means, as well as third-party programs.

Among the standard tools, it is worth pointing out the chkdsk utility, known from time immemorial. To check the disk, a command from a cmd window launched with administrator rights is enough:

However, the system's response is likely to be:

File system type: NTFS. The current drive cannot be locked. The CHKDSK command could not be executed because the specified volume is in use by another process. Should this volume be checked the next time the system is rebooted?

Here you have to agree ...

Then it is worth turning to third-party programs that will be held by S.M.A.R.T. test, they will also find broken sectors and show them colorfully.

Among such programs, you should pay attention to the free HDDTest program.

This program allows you to check the state of the disk surface, "twitch" the sector for the read / write speed.

If you hear a beating or rattling sound from the side of the hard drive, then there is no need to diagnose it, but to backup it.

Third place

Somehow it happened so, the third place in my rating was received by overheating of the equipment. In any case, periodically it is necessary to clean the computer from dust. Believe me, there is plenty of it! This can be done with either a vacuum cleaner or a compressor. The processor may overheat due to dried thermal paste, you can buy and change it, but this must be done carefully. It is better that the hands of a professional do it.

Software reasons for the appearance of a blue screen

Very often, problems are caused by installed drivers. They are capable of a lot! Especially if you install not fresh drivers from the manufacturer's website, but from some left disk, a la "Driver Pack". The solution is to try reinstalling them. However, it should be borne in mind that there are programs that use their drivers to work with the operating system in kernel mode. Among them are antiviruses, disc burning programs, and some network software. If there is information about when BSoDs began to appear, we can assume which program was the hero of the occasion.

The second thing to check is file system errors. We'll need the same chkdsk utility. If we haven't run it yet, then it's worth considering that the / r flag is optional, we needed it to check for bad sectors on the disk.

The second option to carry out such a check is through the conductor. To do this, go into it, right-click on the scanned disk and in the drop-down context menu click on the "Properties" item. Go to the "Service" tab and click on the "Check" button.

You should definitely use the sfc utility.

sfc / scannow

She saved me many times.

Malware can also cause blue screens to appear. Moreover, quite often the computer crashes into a blue screen immediately after loading. You can try to reboot from the boot disk of Kaspersky or any other disk with similar functionality and check your computer for malware.

Types of debug information

Bluescreenview uses small memory dumps generated by BSoD. I would like to analyze what variants of dumps exist and how they differ from each other.

In the drop-down list "Record debug information" of the "Startup and Recovery" window, which we opened earlier, the following options are presented:

Small memory dump
Kernel memory dump
Full memory dump
Automatic memory dump (default) - starting in Windows 8
Active memory dump - starting with Windows 8

By default, Windows 8 is set to automatic memory dump. In fact, this is the same core memory dump. The difference is how Windows manages the size of the paging file that is needed for this dump to get there safely. If you did not hard-code the size of the paging file, but chose the "System-selectable size" option, in the event of an automatic memory dump, Windows may set the paging file size less than the size of the RAM. However, if the memory dump somehow did not fit into the paging file, then Windows increases the paging file to the required size. For 4 weeks, the increased size is kept, and then, as unnecessary, it decreases back. The dump file is located in the location you specified, by default here:

% SystemRoot% \\ MEMORY.DMP

% SystemRoot% \\ MEMORY. DMP

A small memory dump contains a minimum of information for making a decision about the source of the error. Among them are the error code, information about the process in which the error occurred, information about the loaded drivers at the time of the crash. By default, the data is contained in the folder

The seventh version of the Windows operating system from Microsoft, although it is considered one of the most stable, is nevertheless not immune to critical failures. One of the most unpleasant phenomena is the "blue screen of death" in Windows 7. Not every user knows what to do when it appears. Some people think that the problem will go away on reboot by itself (and for good reason). Others believe that a complete reinstallation of Windows 7 will be required. But before making a decision to fix the problem, you need to know what it is.

BSoD death screen: what is it?

So, let's say the user has a blue screen of death. What to do? Windows 7, like any other system in this family, can offer several solutions to the problem, depending on what was the root cause.

But in some cases, to get rid of this misfortune in the future, you cannot do without special utilities. We will dwell on them a little later, but for now let's see what it is from the point of view of the system itself.

Roughly speaking, BSoD is a kind of Windows defensive response to a critical system failure when a memory dump is written. In other words, the system cannot neutralize the error in the work by its own means and because of this it reports that this and that has happened. In each case, decoding the "blue screens of death" Windows 7 can say a lot. Typically, the message on the monitor begins with the word "STOP" followed by a fault code. What does this mean? Yes, only that at the moment some important process was stopped, vital for the functioning of the system as a whole. How to remove the "blue screen of death" Windows 7, we will consider a little later, but for now let's dwell on the reasons for its appearance.

Causes of failures

Investigating possible problems, you need to clearly divide them into two large categories: software failures (including the system itself) and physical problems with the hardware (for example, when replacing a hard drive, video card, RAM, etc.).

In addition, in Windows 7, solving problems with such problems may also imply a moment associated with the fact that there is simply not enough space on the hard drive, which is especially noticeable when automatic system updates are enabled.

Group classification

Today there are two main groups of failures. Group “A” includes problems with updating or replacing hardware, updating drivers or the system itself, and damage to system components. Group "B" includes incompatible versions of the primary input / output system BIOS, inconsistency of drivers for a specific device, driver conflicts, lack of space on the hard drive, breakdown of hardware components of the computer system, overheating of the processor or power supply, power outages, malfunctions of the brackets RAM, problems with video cards, overclocking (overclocking) results, etc.

Windows 7 Blue Screen of Death codes

As you can see, there can be a lot of reasons for errors and failures. In any case, when such a screen appears, first of all, you should pay attention to the description that is present at the bottom of the message. Separately, we can single out the most common codes that are most common:

0x0000006B;
0x00000000 (0022);
0x0000007E;
0xC0000005;
0x80000003;
0x80000002;
0x804E518E;
0xFC938104;
0xFC937E04, etc.

Of course, the list is not limited only to these codes (you never know what situation may arise). However, the most common blue screen of death (0x0000007E) appears. Windows 7 in this case displays a description indicating that an exception was not handled.

But this is just a brief summary. To view the full description of the error or crash, it is best to use a small utility called Blue Screen View. It is this program that can give the key to understanding how to treat the "blue screen of death" of Windows 7. This can be done using the system's own means, which will be discussed further.

Blue Screen of Death: What to Do (Windows 7)? First and simplest solution

In the event that the failure is short-term, for example, due to a sudden power outage and a transition to an uninterruptible power supply, you can use a normal restart with a forced shutdown by long pressing the power button.

But if the "blue screen of death" appears when Windows 7 boots up again, this will already indicate serious damage. For starters, you can simply try to disable dump and minidump recording. This is done through the properties section, called from the right-click menu on the computer icon, where you need to go to the boot and recovery item through the advanced settings tab. In the parameters window, you need to disable automatic reboot and write small dumps, and then perform a complete system restart.

If after that the problem is not resolved, it is very likely that this is no longer a software failure, but physical damage to the hardware (most often the problem lies in the hard drive and RAM).

Viruses

One of the reasons for the appearance of failures can be viruses and malicious codes that target the system. They cause a lot of hassle, rewriting system components and replacing them with their own files, and can also cause a "blue screen of death". What to do? Windows 7 does not have any tools in this case, apart from its own primitive tools in the form of a defender and a firewall.

In the simplest case, you should check the system with a regular antivirus scanner, but, most likely, you will have to use more powerful programs. The best option is the free disk utility Kaspersky Rescue Disk, which can boot itself before starting the system and detect viruses that have penetrated deep into the RAM.

System component failures

If it is the system itself that is damaged, recovery may not work. In this case, it is best to boot into Safe Made mode using the F8 key at startup, and then, if you have constant access to the Internet, perform an online recovery using the command shown in the image below in the command line running as an administrator.

The process will take 5-10 minutes, after which you should register the sfc / scannow command and wait for the verification verdict. In case of violation of the integrity of Windows 7, system files will be restored automatically.

Lack of space on the hard drive

The lack of space in the system partition can also lead to the appearance of the "blue screen of death" Windows 7. How to fix the situation? To do this, the system has its own disk cleaning tool. It is advisable to use it, and not modules of optimizers, since the latter do not interfere with the system part.

In "Explorer", right-clicking on the disk or partition being scanned brings up the properties menu, in which you can see the clear button on the general settings tab. After pressing it in the window, you should select all the components to be removed and confirm your actions.

Incorrect installation of updates

Incorrectly installed or underloaded updates are often the cause of BSoD. It makes no difference whether automatic updates are turned on, or the search for updates was carried out in manual mode.

How to remove the Windows 7 Blue Screen of Death in this case? You need to go to the appropriate section "Control Panel" and view the latest installed updates. They will have to be removed one by one, overloading the system every time after uninstalling. Perhaps the reason is precisely in them. As a last resort, if you do not want to do such things manually, you can try to roll back the system to a previous state. But it is worth considering that when automatic installation is enabled, the updates will be integrated into the system again.

But in the first case, having found out which update failed, it can be excluded from the list when you search again in manual mode.

Hard drive errors and damage

The most problematic is the situation when the cause of the failure lies in the hard drive. In the simplest case, you will have to check it for errors.

To do this, use the validator from the properties menu, but the settings activate the automatic error correction and bad cluster fix lines. The same procedure can be performed from the command console, where you need to write the chkdsk / x / f / r line.

If the damage to the hard drive is of a physical nature, nothing can be done about it, although some experts recommend using a special hard drive magnetization reversal program called HDD Regenerator. True, here there are legitimate doubts about the fact that it is possible to restore the disk (in the sense of using software). Nevertheless…

BIOS incompatibility

Another issue is outdated or incompatible BIOS firmware. The screen will be displayed immediately at startup. In this situation, nothing else remains but to turn to the manufacturer's resource on the Internet. As already clear, you need to download the firmware and install it.

BIOS version information can be found in the system information section, which is called by the msinfo32 command from the Run (Win + R) console.

Incorrectly installed drivers

But most often the appearance of a deadly screen is influenced by drivers or conflicts between them (the most common problems arise with video cards). At the same time, if you turn to the "Device Manager" (command devmgmt.msc in the "Run" console or the section of the same name in the "Control Panel"), it is not recommended to update the drivers.

It is best to remove the problematic driver and then install it from scratch. In some cases, this may not give a positive result. Therefore, you will have to completely remove the device. When restarting the system, it is advisable not to use the installation of the most suitable driver from its own database, but to install it, for example, from the Driver Pack Solution catalog or pre-download the required driver from the equipment manufacturer's website.

But to search for the driver itself, first in the same "Device Manager" for the problematic component, you need to find the VEN and DEV identifiers in the properties with the transition to the details tab, where the hardware ID display is selected from the drop-down list. For reliability, it is best to use the longest line in the description.

Damaged RAM

But suppose the "blue screen of death" reappears. What to do? Windows 7 seems to have exhausted its capabilities. Most likely, the problem is in the RAM.

You can find out the cause of the failure, provided that the appropriate verification program is used. The most powerful utility is Memtest86 +. But there is also a downside to the coin. On stationary PCs, you can quite simply remove the memory strips from the slots on the motherboard one by one, overload the system and look at its behavior. You cannot do this in laptops, so you have to contact a service center.

Remote control program problems

Finally, although not often, there is a problem with remote access programs. In particular, this is an error in the Win32k.sys file. The way out of this situation can be the usual removal of the faulty application. Only it is better to uninstall not using system tools, but to use programs like iObit Uninstaller for this, which can not only delete the main program files, but also completely clean the system of residual files, folders and even system registry entries.

Instead of an afterword

As you can see from the above, there can be a lot of reasons for BSoD crashes. And it will not always be appropriate to reinstall Windows 7. Finally, it remains to give advice to the majority of users who believe that such a screen means a "crash" of the system. There is nothing too critical in this. In most cases, a simple reboot or reinstallation of drivers helps, of course, provided that there is no physical damage to the hardware.

Most often, the main symptom of any serious malfunction in Windows 7 is a blue screen. Moreover, its presence can indicate both problems with the hardware of the personal computer, and with the software.

In most cases, fixing problems of this type is quite simple, almost always you can do it yourself. Only occasionally may a specialist consultation be required.

Configuring the system to diagnose the problem

When Blue Screenof Death appears frequently, the first step is to perform two operations in strict sequence:

disable reboot;
run a special system utility.

Disabling reboot will get rid of automatic restart when BlueScreenofDeath appears. This is necessary in order to find out the error code that caused the emergency on the personal computer.

This operation is performed as follows:

After performing all the above operations, the system will stop rebooting on its own. And the user will be able to view all the information about the problem that led to the appearance of the corresponding message on the display.

Most often, the trouble lies in the PC's RAM. It is imperative to analyze it using a special utility. The OS already has the necessary software built in to achieve this goal.

It is launched as follows:

with the left mouse button open the "START" menu;
in the search window we write "diagnostics of RAM problems";
the utility shortcut will be displayed, you need to click on it;
this application will offer the user two options for resolving the situation:
- reboot and check;
- check the next time it is turned on.

It is necessary to choose the first option, as it is optimal. It is important to remember that this type of check takes a long time.

In no case should you interrupt the process.

After its completion, the machine will restart in automatic mode. All information with the test results will be displayed on the PC display. This will help determine the remedy for the problem.

Reasons for the appearance

A variety of issues can arise from this type of problem.

But all of them can be roughly divided into main categories:

equipment malfunction;
inappropriate or incorrectly working drivers;
software.

The surest way to determine a malfunction is to analyze the information present on the monitor at the moment the Blue Screenof Death appears. In most cases, the computer uses special character sets to point the user to the problem node. It is best to find the decoding of error codes on the Internet in advance.

Installed hardware failure

Very often, this type of problem appears due to a problem with the hardware of the PC. They can arise due to improper assembly, or breakdown of microcircuits. Quite often both the first and the second are present.

The most common problem is swollen capacitors on the motherboard. Finding this is very simple: you need to open the PC case and carefully examine the small bars with round legs on the Motherboard. If the end part of any capacitor is swollen, then it must be replaced. This process is quite simple, you just need to select a component with a similar capacity.

Often a similar problem occurs with power supplies. The presence of swollen capacitors in them can also lead to a blue screen. It is advisable to carefully inspect all PC components - the presence of damage (carbon deposits or other defects) indicates hardware malfunctions. Often the problems lie in the connection buses.

Drivers

Very often, Blue Screen of Death occurs due to incorrectly selected drivers. Most often this is due to the catalysts for the video card. This is especially true for applications downloaded from unofficial resources.

To solve such a problem is simple, you just need to replace the installed programs with standard ones. But sometimes it happens that dealing with a problem of the type in question is not so easy.

If the user does not have sufficient knowledge and experience in order to detect the problematic driver, due to which the BSOD occurs, then a special built-in utility should be used. It's called Verifier.exe and it's very easy to find and run it.

Software

Often BSOD occurs due to the presence of a malicious application. Antivirus will help to resolve this situation.

For now, the following are the best things to use to check your PC:

Kaspersky Anti-Virus;
Nod 32;
DR. WEB;
Avast.

Sometimes BSOD appears due to a variety of applications that, for some reason, conflict with drivers or other programs, utilities. Therefore, getting rid of the blue screen of death sometimes allows a simple uninstallation of recently installed programs.

Analysis of a memory dump with the BlueScreenView utility

If Windows 7 Blue Screen occurs - what to do? The situation can be resolved using the universal BlueScreenView application. This utility does not require installation and immediately after starting in automatic mode it detects all dump files.

With BlueScreenView, you can easily analyze a computer message.

The dump viewing process is straightforward:

dump files are displayed in the upper part of the window - you need to click on the required one, and the drivers that caused the BSOD will be displayed in the lower area;
you need to double-click on the desired item - this will allow you to see the parameters in a tabular format;
click on "settings" - "selected window mode" - "drivers found in the crash track";
right click and select HTMLReport.

The information received can be sent to the support service, or analyzed independently - if the user has the appropriate knowledge and skills for this. If necessary, you can view the original BSOD screen using the utility in question. It has a very wide functionality and many settings, therefore it is quite popular.

Video: solving the problem

Common mistakes

It is quite easy to figure out how to find out the cause of the BSOD. It is much more difficult to eliminate it. Usually, the error is displayed on the monitor screen in the form of a hexadecimal code, which can be easily translated into ordinary English.

Most often, the following errors occur:

It is necessary to find in advance the translation of the error codes into English or immediately into Russian. This will make it possible to simplify as much as possible the problem of eliminating a malfunction of the type under consideration. If for some reason it was not possible to deal with the problem, then it is worth contacting competent specialists.

Avoid occurrenceBSOD or you can eliminate it after its appearance with the help of some actions:

In many forums, one of the topics discussed is the following: when Windows 10 boots, a blue screen appears and the computer restarts. There are many reasons for this problem. Among the frequent ones are: incorrect shutdown of the operating system due to a STOP error, activation of the "Perform automatic restart" option, small paging file size and the inability to save the crash dump file. Because of these and not only reasons, BsoD may constantly crash on Windows 10 and the PC will enter a cyclic restart.

Causes and solutions to the problem

If your PC is running Windows 10, the reboot is cyclic, you should do the following.

You need to get into the BIOS and set the boot priority from the media.
We insert the disc into the drive or connect the USB flash drive with the installation files of the same version and bit as the installed Windows After we select "System Restore".

Next, select "Command Line" and enter "regedit".

The Registry Editor will open. Find the branch "HKEY_LOCAL_MACHINE \\ SYSTEM \\ CurrentControlSet \\ Control \\ CrashControl". Find the REG_DWORD parameter named "AutoReboot". It needs to be assigned the value "0".

This way you disable restarting the PC on errors.

Now that the computer will not constantly restart, you can determine the exact cause of the blue screen of death. However, it is worth considering one caveat that the blue screen of death can still fly out. Therefore, you will have to boot into Safe Mode.

Click "Start", "Control Panel", "Administrative Tools", "Event Viewer". Or press "Win + R" and enter "compmgmtlauncher".
The computer management window will open. In the menu on the left, select the "Event Viewer" branch, and in the new window on the right, look at the events with an error. To do this, on the left, select the "System" branch.

After you have identified the cause of the blue screen of death, we are looking for recommendations on how to eliminate it.

If you have installed drivers before, it is worth rolling back the system, as the software may cause BsoD. This can be done in various ways. More often than not, the video driver generates an error. To roll it back, you should go to the "Device Manager" and select the device in the "Video adapters" branch, right-click on it and select "Properties", and in the "Driver" tab, click "Roll Back".

If the video card is fully functional and does not require a driver, you should check the RAM for errors with the Memtest86 program and reset the BIOS settings to the initial ones if you overclocked the processor or RAM.

To check the hard disk, enter “chkdsk E: / f” in the command line with Administrator rights, where E is the letter of the operating system drive.

It is also important to note that Blue Screen of Death can occur due to system overheating or insufficient voltage. Therefore, it is worth cleaning the PC from dust, checking if there are any swollen capacitors on the motherboard and in the power supply.

Only by checking the complete PC for damaged components can you determine the cause of BsoD and fix the problem.

Type