The computer freezes and displays a blue screen. What to do if the computer starts to boot and at some stage a blue screen (BSOD) appears. Eliminate the causes of the blue screen of death

A blue screen (screen of death, BSoD screen) is quite common during computer operation. He reports that a critical failure has occurred in the system, after which the work cannot be continued. Usually it contains a code of such a failure by which you can classify what exactly went wrong in the operation of your personal computer and try to solve the problem. Sometimes it is enough to simply reboot the system, and sometimes the consequences are very serious.

You can often find articles in which it is written that all blue screens have a common nature, but this is complete nonsense and has nothing to do with the truth. The appearance of a blue screen can be either the cause of a technical or software failure, or everything is in the heap.
The technical ones include the failure of any component, their conflict with each other. Pollination of slots, overheating of the motherboard, as a result of its failure, short circuit.

The software includes incorrectly installed or incompatible drivers, software conflict, crooked update of the operating system.

In order to reduce the range of reasons, you can use the free, portable utility "Errorka". It contains a list of error codes, their description, recommendations for eliminating these deficiencies.
If you have a blue screen often and without good reason, then it is better to contact a service center for specialists. Joking with this case is not desirable.

The first thing to try in this case is to try to reset the BIOS settings by pressing the DEL button at the beginning of the boot and selecting Load setup defaults or something similar in the engineering menu. If it was not possible to reset the BIOS in this way, for example, in the case when an unknown password is set, it is enough to de-energize the system unit, remove the battery from the motherboard and let the device stand in this state for 10-15 minutes.

When the motherboard capacitors are discharged, an automatic reset will occur. Restoring or reinstalling Windows If the BIOS is reset and the blue screen still prevents the operating system from booting, you can try to roll back Windows to the state of the last working version. To do this, before booting the system, you need to press the F8 key, which brings up the boot options menu, and select Safe Mode in it. When the computer is booted up, the system will prompt the user to start backup recovery.

This process is fully automated, you just need to select one of the proposed dates for the good state of the computer. If it is impossible to start the system in recovery mode, it is recommended to restore it from the original installation disk from which it was originally installed. In order not to lose important information, in this case it is necessary to dismantle the hard drive and connect it to a known working computer, and after the backup, restore the OS to a working state.

The most common reasons for a sudden shutdown of the operating system are: installation of new hardware; virus; lack of drivers for some components; outdated Bios firmware; overheating of components; bad sectors on the hard drive. lack of free space on the hard disk; lack of normal contact of components with the motherboard; incompatible hardware; failure of the RAM strips, hard disk, motherboard elements, power supply; corrupted operating system files.

Incorrect overclocking of the RAM or processor can also lead to an error. With incorrectly set overclocking parameters, a weak power supply or features of the motherboard, the system will constantly give an error at startup. The lack of critical updates can lead to a system crash. How to remove the blue screen of death in Windows XP If the blue screen of death still popped up, what to do? Windows XP is very sensitive to the installation of incompatible hardware and drivers. This is what you should pay attention to in the first place.

To overcome the problem, you need to take the following measures: disconnect all new equipment; check the system for viruses; delete unnecessary files, freeing at least 15% on each logical disk; update device drivers and BIOS firmware; rollback of recently installed drivers; install the latest OS updates; test the hard drive for bad sectors (How to check a hard drive for bad sectors).

If the system does not boot, then you can check Windows for viruses and remove the drivers using a bootable USB flash drive. To do this, you need to capture an image of the bootable version of the operating system and perform all the necessary operations, including backing up important information. You can write the image using the UltraIso program. A countermeasure that will rule out hardware problems is reinstalling Windows.

If after this operation and updating the BIOS, the blue screen does not disappear, then the PC has problems with the hardware. If the OS installation resolved the problem, then the system crashed due to a software error. To find out which components are out of order, you will need to sort them out, replacing: RAM; Power Supply; hard disk with the installed OS for this hardware configuration. If the above nodes turned out to be working, it is necessary to thoroughly clean the system unit from dust and clean the darkened contacts on all components with an eraser.

To reduce the high heating temperature, you can install more powerful coolers on the processor and case to blow out the motherboard, hard drive and memory. Recommendations for avoiding problems with starting the OS Now you know how to remove the blue screen of death in Windows XP, and what measures you need to take for this.

The best defense against such problems is prevention. Install device drivers only from the manufacturers' official websites. Do not download proprietary software from third-party resources. Make sure that the anti-virus regularly receives database updates. When installing new hardware, make sure it is supported by your operating system and motherboard. If your mains voltage fluctuates, install a UPS to provide stable power to your PC.
Let's look at situations in which a blue screen of death can occur and figure out what the user should do in such cases.

Blue screen when installing an operating system update.

No action is required here, the system will automatically revert to the previous version.

BSOD appears after installing service pack or drivers.

Ways to solve the problem:

if the operating system boots, you can simply uninstall the latest update. To do this, you need to know exactly what is causing the error. If you have installed both the OS update and the latest driver versions, then try rolling back sequentially. To do this, open the "Search" on the taskbar, then "View installed updates", select the one you need and remove it.
sometimes after a blue screen appears, the operating system does not load, and the computer itself restarts several times. After that, automatic repair starts, and the user is prompted to select a solution to the problem.
Go to "Advanced Options" and click "Restore System".

This will rollback to the last restore point (these are created automatically when you install updates or drivers). After a system restore, these drivers and updates will be removed. The process will not affect other files on your computer. If the error is resolved, temporarily disable automatic updating of the operating system.
Blue screen crashes when booting Windows 10 or while working on a computer.

The problem may be caused by an OS or driver update, hardware malfunction, overheating, or viruses. What can you do in such cases?

update the OS. To do this, open "Search" on the taskbar, then "Update Center", follow the link and on the page that opens, click "Check for an update".

if you've recently installed new hardware, try shutting down your computer and turning off the new thing. Replace it with the old video card, memory stick, etc. and see if the issue is resolved.

there may be a problem with the RAM lines. To check if they are working correctly, use a tester program like memtest86 +. If they reveal "broken" rulers, the memory bar will need to be replaced.
it is possible that the equipment is overheating. Run the Everest program to test. It happens that in order to eliminate permanent blue screens, it is enough to turn off the computer and thoroughly blow out all the fans from a cylinder of compressed air.

sometimes BSOD is triggered by firewall or anti-virus software (if DeviceLock Service agent is active). In this case, you will either need the help of a professional who will determine the cause of the software conflict with DeviceLock Service, or disable the Unhook protection (Service Settings → Administrator → disable Unhook protection).

if you have persistent blue screens, and you know for sure that the problem is not in the system update, not in the drivers and overheating, try scanning the system with antivirus programs - it is possible that they will detect a Trojan or virus, perhaps even more than one.
another likely reason for the large number of BSODs is operating system errors. How to fix this problem?

Either installing the latest service packs (if the manufacturer has already worked on the bugs), or, on the contrary, rolling back to the previous version (if the problem appeared after installing a fresh Service pack and the manufacturer does not yet know about it).

incorrect BIOS settings. If you or a certain "craftsman" recently changed something in the BIOS, after which blue screens began to appear, just return the default settings.

incorrect operation of hard drives. Open the hard disk menu with the right mouse button, go to the "Tools" tab, select "Check volume for errors". If there are bad sectors, then they can be restored using standard system tools, and the blue screen problem will be solved.

BSoD most often appears to the user for a reason, usually it is the person who provokes him. For example, adding new components, installing new, untested programs, or downloading new driver versions. Very often, the blue screen of death appears at Windows startup when the user decides to increase the amount of RAM modules on his device.

In this case, this means that the added line of RAM for some reason begins to conflict with the already installed ones. It also makes sense to check if all the wiring inside the system unit is properly connected, remove and reinsert the RAM, video and sound card modules.

If everything is in order with the hardware of the computer, then you should remember what has been changed in the software part of the computer. You will most likely need to log into the system in safe mode and carry out the process of rolling back all changes until the moment when everything was functioning without failures. This can be done by restoring the system to an earlier point, that is, to the point when nothing caused the blue screen. To do this, select the Control Panel from the Start menu and find the "Recovery" item there.

System Restore

A window will open in which you should click on the "Start System Restore" button and click "Next".

Launching System Restore

After that, the PC will prompt you to select a system restore point (they are created automatically when you make changes to the software)

Selecting a system restore point

The Blue Screen of Death is familiar to every user of Windows operating systems. Some users have it so often that they start to think that this is normal. But this is not the case. Let's see what the blue screen of death is. This is an error that appears during startup or after an abrupt shutdown of the computer. It indicates that there are problems with the operating system or internal hardware. Only by understanding the causes of occurrence, you can eliminate it as effectively as possible.

If a blue screen of death appears on a computer with Windows 7, then we bring to your attention this article, it will definitely help you find and fix this problem.

Blue screen of death, its causes

The reasons for the appearance of a blue screen can be divided into two main groups:

• Systemic... Problems with the operating system: there are no necessary files required for the correct operation of Windows, an incorrectly installed OS, infection with malware or a file, and so on.
• Hardware... Problems with computer hardware: malfunction of the hard drive or video card, overheating of the processor, and so on.

In order to accurately determine the cause of the error, you must carefully study the content of the blue screen. After all, it is on it that all the information the user needs is indicated, namely: the reason for the error and even recommendations for its elimination.

If the information that is indicated on the screen is not enough, then the computer can be configured specifically to diagnose the blue screen of death.

File corruption win32k sys provokes a blue screen. Therefore, be sure to check and scan other directories.

Diagnostics

Windows blue screen or memory dump is a reflection of the working (or not quite) state of the operating system in a certain period of time. Since immediately after the appearance of a critical error, after which an abrupt shutdown of the device may follow, Windows displays all the necessary information on the famous blue screen, then for further diagnostics you just need to remember it: rewrite or take a picture.

The main nuisance is that the blue screen is shown for a strictly limited time. Then the reboot mechanism starts. Therefore, an unprepared user who does not know where to look can find it difficult to have time to rewrite the necessary information.

To disable auto-restart of the device, that is, when the computer or laptop immediately starts to reboot, immediately after the blue screen of death appears, it is necessary to activate the recording of small memory dumps, that is, part of its important contents. This requires the following steps:

Now the blue screen of death when Windows 7 boots up will not immediately disappear, so you will have time to rewrite the necessary information.

Decoding the error

Since any problem can cause the blue screen of death, it is necessary to identify it to fix the error.

As soon as you managed to take a picture of the blue screen when Windows boots or write down the information that appears on it, you can proceed to decrypting the error that caused it:

• The first line of the system in English politely notifies that a critical shutdown of Windows has occurred.
• It goes on to explain what exactly caused the problem. This can be the name of a file or driver for a video card, audio card, TCPIP.SYS, SPCMDCON.SYS, DXGKRNLl.SYS, NTKRNLPA.EXE, NETIO.SYS, and so on. If this line is missing, then the cause of the error should be looked for in the computer hardware.
• A user-readable error name such as DRIVER_IRQL_NOT_LESS_OR_EQUAL indicates that an error occurred while installing the driver.
• This is followed by a large body of text, in which Windows suggests a possible solution to the problem. For example, check if the drivers are installed correctly, start the check disk service, perform a system restore, and so on.
• After the word STOP, the technical error code is indicated for more accurate identification and elimination. It can look like 0x1000007e, 0x00000116 and the like.
• Below the system may re-indicate the names of files or drivers, such as TCPIP.SYS, SPCMDCON.SYS, NTKRNLPA.EXE, NTOSKRNL.SYS, NETIO.SYS and the like, which could have provoked a blue screen.
• Additionally, depending on the type of problem, Windows may display the memory address at which the critical error occurred. By analogy with the STOP code, it will probably have a format like Address 0x00000116.

Knowing this information, it becomes clear how to remove the blue screen of death.

Problems with a blue screen in 90% of cases are of the most commonplace nature and appear among users who are poorly versed in computers, therefore they often neglect the installation of system updates, drivers, the correct procedure for uninstalling programs, and so on.

Damage to the acpi sys file can cause a blue screen, so to fix the error, you must replace it with a workable one.

Even if the screen says that the error was caused by files like tcpip, ntoskrnl, fltmgr, netio, ntkrnlpa, the first thing to do is:

It will not be superfluous to defragment, check and clean the registry. This is best done using special software. One of these programs is.

With its help, it is also possible to check the presence of all files and libraries necessary for the stable operation of the operating system. If some of them are missing or damaged, the program will offer to download and replace them. If you wish, you can make a copy of the original files and save them in any convenient place on your hard drive.

Death screen when booting or installing Windows

If you do not know how to remove the blue screen of death when installing Windows 7, then carefully read the following information. This error can only occur in three cases if:

• faulty x64 operating system image;
• working image, but faulty hardware (error 0x00000116, IGDPMD64.SYS, fltmgr, ntoskrnl);
• the BIOS was configured incorrectly.

If during the installation of Windows XP the blue screen repeats over and over again, but you are sure that the computer hardware is in order, then the problem most likely lies in the faulty operating system image that you are using.

A blue screen during Windows installation or recovery may occur due to a faulty internal storage device (HDD) or incorrect formatting. You should not neglect the standard procedure for checking the operability of the used OS image, disk or flash drive. All this information can be found on the screen. You fix other problems in the same way.

Missing or damaged system files

If you are not sure how to remove the blue screen of death due to missing or corrupt system files or libraries such as TCPIP.SYS, SPCMDCON.SYS, IGDPMD64.SYS, fltmgr, DXGKRNLl.SYS, NTKRNLPA.EXE, NETIO.SYS or error 0x00000116 then this method is for you. It is also suitable for errors caused by other files with the extension .SYS, .DLL, .EXE. To do this, you can use a special third-party shareware utility. One of the most popular is.

After installing the program, you need to launch it and start scanning using the Start button. Next, the utility will offer to check files like ntoskrnl, dxgkrnl, igdpmd64, fltmgr, tcpip, netio, ntkrnlpa. Additionally, the program will check other directories. If you are sure that it was the nvlddmkm sys file that caused the blue screen of Windows 7 or any other, the name of which you should know for sure, then you can check it.

As soon as the scan is finished, it will offer:

• replace the file if it was really damaged;
• proceed to check the rest of the system files if the specified file is not damaged;
• only delete the faulty file if you want to replace it yourself;
• do nothing, but open the folder with the damaged file to solve the problem yourself.

Optionally, you can install other applications to automatically search for damaged system files and replace them. Some of them similarly identify and fix driver problems.

Reset BIOS

If you have recently made BIOS changes or tried to overclock the processor, then this may be the cause of the problem. Therefore, you should definitely try to restore its default settings. This can be done in several ways:

Conclusion

And this article examined: what is the blue screen of death, its causes. An explanation of the errors was given, and various options for eliminating the resulting breakdowns were proposed. Now, if you see the Windows 7 death screen again, then you already know what to do.

Related Videos

The Blue Screen of Death, or BSOD (Blue Screen of Death), is a typical Windows response to a critical error. BSOD cannot be confused with anything. A blue background with white text suddenly appears on the screen. After that, the computer usually shuts down, restarts, or freezes. Many users are panicked by this phenomenon and the first thing that comes to mind is: "That's it, the laptop is over!" BSOD, of course, cannot be underestimated, but it is too early to think about the death of a computer.

When does BSOD appear

Yes, BSOD is a wake-up call for the computer user. This happens if Windows encounters an error in the system, which it cannot fix on its own. The failure then causes the entire system to stop working. To a certain extent, BSOD can be considered a Windows defense mechanism. If we draw an analogy with the human body, then the blue screen of death is something like a loss of consciousness in a person against a background of painful shock. The same is with the PC: upon discovering a serious error, it stops its robot and reports it with a blue screen. As a rule, after a restart, the computer will still be able to work without interruptions for some time, but if the problem that caused the BSOD is not eliminated, sooner or later the blue screen of death will reappear.

It should also be noted that the blue screen of death format is slightly different in different operating systems. Windows 7 and earlier display BSODs as a blue background with long text in the form of words and codes. In Windows versions 8 and 10, the BSOD text is replaced with a sad smiley with a short error message and the error code itself. Faced with BSOD for the first time, everyone thinks about. You can identify it by the error code. It can appear as a series of numbers or letters linked by an underscore. If you enter this code into a search engine, the system will display the cause and solutions to the problem. You can determine the cause and eliminate it by scanning the QR code with your phone (also present on the blue screen of death).

A blue background with white letters on a frozen computer monitor may appear for various reasons. Errors in drivers, failures of system settings, or malfunctions in the PC hardware can lead to BSODs. In addition, the screen may turn blue due to viruses or even some installed programs (usually due to low-level software).

What to do in this case

If the computer decided to "please" with the blue screen of death, the user has no choice but to forcefully shut down or restart the device. But in this case, you need to be prepared for the fact that data that was not saved before the crash will be lost.

You should also be aware that with the appearance of BSOD, a dump file is automatically created in the system, which contains all the physical memory of Windows. And it is precisely in this file that information about the error is stored, due to which the blue screen of death arose. After rebooting the system, you can view it and determine what caused the failure and where, and then try to fix the problem. There are different ways to fix the problems that caused the blue screen of death: sometimes the problem is solved quite quickly, and in some cases you have to tinker.

In the event of a BSOD, you can take several actions:

• use the Windows restore point (helps if the failure was caused by a software problem);
• scan your PC for viruses (some of them can penetrate the very core of Windows and cause crashes at deep levels);
• update drivers (a buggy or incorrectly installed driver is a common reason for a BSOD crash. If a crash happened after updating a driver, you will have to roll it back to the previous version and wait for the next update);
• boot Windows in safe mode (it helps if BSOD appears every time the system starts, in which case there is a chance that the problematic driver will not load);
• reset overclocking settings and BIOS (it will help if the cause of BSOD is incorrect overclocking. If Blue Screen of Death is caused by hardware problems, then it will be more difficult to fix the situation than in previous cases);
• reinstall Windows (many consider this to be a universal solution to all problems. If reinstallation did not help, the cause must again be looked for in the hardware).

It is believed that the blue screen of death appears only on "very problematic" devices. But it is not so. Sometimes BSOD pops up for no apparent reason on fully functional computers. This can happen due to errors in the installed applications, drivers or hardware. Until the cause of the blue screen of death is established, you should not panic. Also, do not rush to say goodbye to the computer if BSOD appears from time to time, for example, once every two to three years. But if the device falls regularly, you need to look for and fix the problem.

The death screen is caused in Windows 7 by system errors classified as critical. The OS hangs and the last user changes are not saved.

The situation is not the most pleasant, but it is often encountered in computers with the "Seventh" system modification.

There is no general algorithm of actions to fix this problem, as it depends on the causes that caused it. Below are specific recommendations that should be taken to effectively resolve the situation that has arisen.

Why does the screen of death appear?

All the abundance of reasons that cause BSoD are classified into two large parts:

1. Software;
2. Hardware.

The first includes failures in system services, incorrectly installed software (including those that ensure the normal functioning of equipment - drivers), virus infections of a PC, software conflict, etc.

The second part of the reasons that cause blue screens in computers on Windows 7, lies in the hardware. Record holders in popularity are such important PC components as hard drive and RAM.

Often, after the user has inserted an additional RAM strip into the PC, or because of its poor contact in the slot, the blue background with white letters will not be slow to greet the computer owner. Also, not infrequently, problems with the hard drive are the reasons for a critical error and an OS freeze.

The blue screen itself in Windows 7 is for informational purposes only. Its text contains recommendations for troubleshooting and notifies the user of the specific error codes that caused it.

That is why it is required to carefully study all the inscriptions displayed by the death screen. By rewriting or memorizing the error codes from the bottom of the screen, you can surgically accurately diagnose and quickly get rid of the problem.

Unfortunately, often the user does not have time to get acquainted with the output of the report, so this guide begins by accepting the cancellation of the automatic restart of the PC after an error occurs.

Computer settings

If the user did not have time to capture the necessary information from the screen, then a small PC setup is required.

After that, it will be possible, having learned the code, to find an effective "medicine" that can cure an iron friend.

You need to do the following:

It is recommended to study the meaning of the error code on the bsodstop.ru resource. For example, "0x0000004e" may appear due to an incorrectly installed driver.

To find out exactly what software is causing the problem in the system, you should use the BlueScreenView application, which automatically identifies the files that cause a fatal error. The user only needs to install and open the application.

By the detected file, you can find out for which hardware you need to reinstall the drivers. From the above figure, we can conclude about the difficulties with the graphics accelerator, since "ati2dvag.dll" is associated with the video card.

In this case, installing the correct software for the video accelerator will get rid of the screen of death.

After reinstalling the driver, you need to restart the PC. If it was not possible to fix the problem, then it means that there are still other reasons.

Often an error occurs after updating or installing a new program, while the best way out of the situation is to roll back the OS.

Rollback

A new program or game is also a frequent culprit in system failures. In order to return the OS to a working state, it is necessary to perform the following sequential steps:

Installing OS updates

Microsoft is committed to troubleshooting BSoD issues.

They continue to support the outdated "Seven" and release upgrades that include "fixes" that fix system errors that cause a blue screen.

To update you need to do the following:

The next most popular cause of problems is a banal lack of memory in the system partition of the hard drive. It won't take much time to check this version.

Out of memory

On the official resource of the Windows 7 developer it is written that its operation requires at least 100 Mb of free space on the system volume, however, practical experience has proven that for the normal operation of the "Seven" it is required to keep a fifth of the system volume free.

To make sure that there is enough space in the section, you just need to open "Computer" in Explorer.

After making sure that there is enough space for the functioning of the OS, you should proceed to the analysis of the presence of system errors through the event log.

Event log analysis

To do this, you need to take the following steps:

Antivirus and viruses

Often, simply disabling antivirus software will lead to troubleshooting. If after deactivating the protective application the blue screen stops appearing, then you will need to completely remove the antivirus.

Malicious utilities also cause critical errors, and you need to regularly scan your PC for their presence. Many antivirus developers have versions of programs that run from removable media.

For example, "AVZ". By writing the application to a CD or USB flash drive, you can treat your PC from malicious utilities.

BIOS

Incorrectly entered parameters in the BIOS also often cause a failure. You can fix the situation by resetting the BIOS settings to the initial state - "default".

Equipment

The simplest revision of the worn-out loops and the correctness of their connection sometimes allows you to quickly identify the cause of the failure.

If the user has relevant experience, it is required to open the system unit (SB) and check the connections of all computer components.

For example, when, based on the results of a careful examination of the information displayed on the very blue screen, it is found that there is no access to RAM, you will need to do the following:

1. Turn off the PC;
2. De-energize the computer by disconnecting it from the power source;
3. Remove the SB cover and disconnect the RAM boards;
4. Wipe the contacts with a dry cloth and insert the equipment into place;
5. Start the PC;
6. Make sure the problem is fixed.

Similar activities can be done with the rest of the PC components, for example, with a hard drive and sound - video cards. If there is no positive result, then the failure of this component is possible and replacement with a new one is required.

Hardware diagnostics can be performed using special utilities. For example, "Windows Memory Diagnostic" allows you to identify problems with RAM.

The application writes an image of the boot disk. This ISO must be cut to a CD and booted to the PC. The program will carry out testing in a cyclic mode.

To stop the analysis, you need to reboot. Also in Windows 7 there is a built-in program for analyzing RAM. In order to apply it, you need to perform the following steps:

To minimize the risk of BSOD occurrence, the following is recommended:

Most often, the main symptom of any serious malfunction in Windows 7 is a blue screen. Moreover, its presence can indicate both problems with the hardware of the personal computer, and with the software.

In most cases, fixing problems of this type is quite simple, almost always you can do it yourself. Only occasionally may a specialist consultation be required.

Configuring the system to diagnose the problem

When Blue Screenof Death appears frequently, the first step is to perform two operations in strict sequence:

• disable reboot;
• run a special system utility.

Disabling reboot will get rid of automatic restart when BlueScreenofDeath appears. This is necessary in order to find out the error code that caused the emergency on the personal computer.

This operation is performed as follows:

After performing all the above operations, the system will stop rebooting on its own. And the user will be able to view all the information about the problem that led to the appearance of the corresponding message on the display.

Most often, the trouble lies in the PC's RAM. It is imperative to analyze it using a special utility. The OS already has the necessary software built in to achieve this goal.

It is launched as follows:

It is necessary to choose the first option, as it is optimal. It is important to remember that this type of check takes a long time.

In no case should you interrupt the process.

After its completion, the machine will restart in automatic mode. All information with the test results will be displayed on the PC display. This will help determine the remedy for the problem.

Reasons for the appearance

A variety of issues can arise from this type of problem.

But all of them can be roughly divided into main categories:

• equipment malfunction;
• inappropriate or incorrectly working drivers;
• software.

The surest way to determine a malfunction is to analyze the information present on the monitor at the moment the Blue Screenof Death appears. In most cases, the computer uses special character sets to point the user to the problem node. It is best to find the decoding of error codes on the Internet in advance.

Installed hardware failure

Very often, this type of problem appears due to a problem with the hardware of the PC. They can arise due to improper assembly, or breakdown of microcircuits. Quite often both the first and the second are present.

The most common problem is swollen capacitors on the motherboard. Finding this is very simple: you need to open the PC case and carefully examine the small bars with round legs on the Motherboard. If the end part of any capacitor is swollen, then it must be replaced. This process is quite simple, you just need to select a component with a similar capacity.

Often a similar problem occurs with power supplies. The presence of swollen capacitors in them can also lead to a blue screen. It is advisable to carefully inspect all PC components - the presence of damage (carbon deposits or other defects) indicates hardware malfunctions. Often the problems lie in the connection buses.

Drivers

Very often, Blue Screen of Death occurs due to incorrectly selected drivers. Most often this is due to the catalysts for the video card. This is especially true for applications downloaded from unofficial resources.

To solve such a problem is simple, you just need to replace the installed programs with standard ones. But sometimes it happens that dealing with a problem of the type in question is not so easy.

If the user does not have sufficient knowledge and experience in order to detect the problematic driver, due to which the BSOD occurs, then a special built-in utility should be used. It's called Verifier.exe and it's very easy to find and run it.

Software

Often BSOD occurs due to the presence of a malicious application. Antivirus will help to resolve this situation.

For now, the following are the best things to use to check your PC:

• Kaspersky Anti-Virus;
• Nod 32;
• DR. WEB;
• Avast.

Sometimes BSOD appears due to a variety of applications that, for some reason, conflict with drivers or other programs, utilities. Therefore, getting rid of the blue screen of death sometimes allows a simple uninstallation of recently installed programs.

Analysis of a memory dump with the BlueScreenView utility

If Windows 7 Blue Screen occurs - what to do? The situation can be resolved using the universal BlueScreenView application. This utility does not require installation and immediately after starting in automatic mode it detects all dump files.

With BlueScreenView, you can easily analyze a computer message.

The dump viewing process is straightforward:

• dump files are displayed in the upper part of the window - you need to click on the required one, and the drivers that caused the BSOD will be displayed in the lower area;
• you need to double-click on the desired item - this will allow you to see the parameters in a tabular format;
• click on "settings" - "selected window mode" - "drivers found in the crash track";
• right click and select HTMLReport.

Photo: dump analysis and error viewing

The information received can be sent to the support service, or analyzed independently - if the user has the appropriate knowledge and skills for this. If necessary, you can view the original BSOD screen using the utility in question. It has a very wide functionality and many settings, therefore it is quite popular.

Video: solving the problem

Common mistakes

It is quite easy to figure out how to find out the cause of the BSOD. It is much more difficult to eliminate it. Usually, the error is displayed on the monitor screen in the form of a hexadecimal code, which can be easily translated into ordinary English.

Most often, the following errors occur:

It is necessary to find in advance the translation of the error codes into English or immediately into Russian. This will make it possible to simplify as much as possible the problem of eliminating a malfunction of the type under consideration. If for some reason it was not possible to deal with the problem, then it is worth contacting competent specialists.

Avoid occurrenceBSOD or you can eliminate it after its appearance with the help of some actions:

Also, often the cause of the appearance of the blue screen of death is the installed unlicensed operating system. Perhaps installing the original distribution will get you out of trouble.

The best way to solve BSOD problem on PC is to simply prevent it from appearing. It is necessary to update the software in a timely manner, and also not to use pirated programs, operating systems. It is imperative to monitor the hardware (temperature, dustiness). All this will avoid the need to waste time fixing problems.