The printer does not print and writes no ink. Why, the printer does not print, although there is ink. Possible causes of the malfunction

The fact that the printer does not print in black is often encountered by users of these devices. These types of problems can be caused by various reasons. They are typical for HP, Epson, Canon and others. The most serious in terms of repair are mechanical damage to partssuch as a print head. In such cases, you will need to seek help from the service center specialists. But most of the reasons are simple enough to eliminate on your own, without outside help.

Very often black color does not print in the printer due to damage to its print head. It is quite difficult to determine this problem. If there are suspicions of this kind, then it is better to attribute the device used to the service center manufacturer. When confirming printhead damage, there are two ways to solve this problem:

• replacement of an old part with a new one;
• purchase of new printing equipment.

But before contacting the service, you need to check for other possible reasons in order to exclude them. This will avoid unnecessary steps and potential costs if the device is not under warranty. Often in this way the issue is independently resolved.

Clogged printhead or dry nozzles

The following common reasons for the printer to stop printing in black are:

• clogged printheads;
• drying paint in the nozzle.

Clogged printhead nozzles

Cleaning the printheads is carried out in this way:

• check the black ink level in the printer settings;

• if available, perform a test printout;

• when it did not bring any result - washed special solution print head;

• give time for the composition to take effect (about 15 minutes);
• go to the settings of the printing device and select the head cleaning item;

• after the process is completed, perform a test print of any document.

If nothing worked the first time, then all the steps must be repeated again. When the second attempt did not bring the desired result, then you should deal with the nozzles. They often dry up with infrequent use of the technique. To remove dried paint from the nozzles, wipe them with cotton wool dipped in alcohol. Only after drying is the test document printed.

When a satisfactory result is obtained, you can start working with the technique. Note that nozzles and printheads should be cleaned periodically to prevent clogging or ink drying.

The exact dates for regular inspections are given in the instruction manual for each model.

Lack of ink or incompatible ink

The simplest reason that the device stopped printing with black ink is the banal lack of ink. The computer may not notify the user due to various failures about the incident. The problem is being solved adding ink:

• about 2 cubic centimeters of paint are injected into the cartridge with a syringe;
• testing;
• if the result is positive, then you can still add the same amount of ink and print documents.

When refueling yourself, you should remember that in some models it can be done only after installing the cartridge in its place in the printer. For the procedure, you will need a special syringe.

Also, the equipment used may not print in black if the ink used and applied are not compatible with each other. Therefore, before refueling, you should carefully study the label on the ink bottle. Such information is always indicated there.

It is better to purchase consumables from well-known, trusted manufacturers to be sure of their quality.

Replacing the cartridge you are using with a new one that matches your model is an even easier solution to this kind of problem. But do-it-yourself refueling will cost several times cheaper.

Poor refueling

It happens that after adding high-quality black ink, the technician still refuses to print. This may be due to a poor-quality gas station: the cartridge was inserted incorrectly or sealed... Then the malfunction is eliminated simply:

• the cartridge is taken out and reinserted until it clicks;
• before or after installation, the hole from the syringe needle is sealed with adhesive tape (adhesive tape);
• then check the functionality of the device.

All manipulations should be done carefully so as not to accidentally break anything.

Disabling ink level control and zeroing the chip

A number of printing equipment models are equipped with an ink level control function. Therefore, when the latter run out, the printer does not print in black, it locks up. To fix the problem, you must turn off the level control function. This is done in several ways.

Zeroing is recommended after self-refilling. To do this, use a programmer (resetter). You can also purchase disposable or auto-reset compatible chips that work on select models.

Please remember that stopping the ink level control function on your own will void the warranty.

There is a less expensive way to reset the cartridge counter - for this glue the corresponding contacts... The problem of practical implementation is finding them. Different cartridge models use different contacts. The algorithm of actions is as follows:

• include equipment;
• take out a black ink cartridge;
• they put it on the table, directing it with the nozzles towards themselves, and with the contacts - up;
• glue the upper left contact with tape;

• insert the cartridge, press "OK";
• print out the verification document;
• take out the cartridge back;
• glue any contact on the bottom right;
• the cartridge is installed in the slot;
• check the equipment performance;
• remove the cartridge and peel off the first contact;
• put it back in, expect recognition;
• then take out the cartridge and remove the second tape;
• wipe all contacts with cotton wool soaked in alcohol;
• returned to the place.

After the performed manipulations, the ink identifier should show 100% of their level. If this did not happen, then you can try to glue the second time instead of one lower right contact at once 3 upper ones. All further actions are carried out in the same way.

Driver problems

At home, you should also check the operation of the hardware drivers. In this case, they do the following:

• reinstall the corresponding programs;
• print the test text.

The persistence of the problem after carrying out all the measures considered indicates a more serious breakdown. If the equipment is under warranty, then you need to contact the service center or the store where the product was purchased using it.

In order for the technique to serve for a long time, you should regularly clean the printheads and nozzles. You should also use compatible, high quality ink. If the equipment is idle, then once a month you need to print any document to prevent the ink from drying out. Recommended for use several cartridges of each color, then after refilling they will be perceived as new.

Hello Ksenia! You do not write what brand of printer you have. But this is extremely important. In fact, there can be a lot of reasons why the printer does not print in the presence of ink. I will try to answer for the case of inkjet printers, for the case when the cartridges are recognized, for the case when the counter shows normal ink consumption, and the carriage moves during printing, i.e. imitation of printing is in progress, but not sheet feed. If your case falls under the one described above, then 99% of this is clogging of the printer nozzles with dried ink. This problem is a common reason why printers are being repaired. There are only five reasons for clogging, and some of them are solely related to the properties of inkjet ink. Reasons: Long-term non-use of the printer - for example, if you went on vacation and no one prints anything on the printer; If an inkjet cartridge with nozzles (for example, lexmark, HP, Canon, etc.) was left to dry in the open air before refilling; If you use a mixture of ink from different manufacturers when refilling cartridges; If CISS for ink filter is used without air filters; Use of low-quality and poorly filtered ink from debris. Inkjet printers use fast drying ink outdoors. During printing, the nozzles of inkjet printers are filled with ink flowing through them, but with a long idle time or air penetration into the inkjet nozzles, the ink dries very quickly. It should also be borne in mind that a certain amount of solid dirt gets stuck in the nozzles into the nozzles. Moreover, the chemical composition of this dirt can be either identical to the composition of inkjet ink, or completely different from it. If the nozzles are completely clogged, they are blocking inkjet ink and require printer repair. You can identify this problem when printing text in monochrome printing - horizontal white stripes appear on the paper. If you use full color printing, the stripes will be horizontal and will be in the wrong color. If we are talking about blocking all the nozzles of one color, then soon there will be problems with incorrect color reproduction in color photographs, since the color balance is greatly disturbed. Therefore, there is an imitation of printing, when instead of sheets with text or images, white sheets of paper come out of the printer. If the nozzles are partially blocked, the flow of inkjet ink through them is greatly reduced. This can be nearly invisible in monochrome printing, so a test print alone is often not enough to determine if a blockage is present. You should try to print a color photo, as horizontal stripes in the wrong colors may appear. If the nozzle clogging is not removed, it will increase and will require major printer repairs. For information on how to solve the problem of clogged jet nozzles, read the information at the link http://www.sibmen.ru/cleans.php

Why doesn't the cartridge print after refilling?

So, you've refilled the inkjet cartridge, inserted it into the printer, and the printer either refuses to print and gives an error, or prints but the sheets come out blank (or the colors are wrong). What could be the problem and how to try to solve it?

Most of these problems occur with those HP and Canon printers that have only two cartridges: black and color (tri-color). This is due to the fact that the cartridge itself is a printhead with an ink tank in one housing. There are several weaknesses in this system:

1. The print head itself, namely the nozzles... These are channels of very small diameter. The consequence of the small diameter is fast drying during downtime, clogging with various contaminants.
2. Print cartridge electronics. The very principle of operation of HP and Canon thermal ink cartridges involves heating the ink in nozzles to "spit out" a drop. Therefore, if, for some reason, there was no ink in the channel, the print head overheats and partial or complete failure of the electronics and, accordingly, the entire cartridge.

Now let's try to determine the reason why the cartridge does not print and try to make it work. To begin with, let's agree that you filled the ink cartridge and the ink is there. Describes the inside of the inkjet cartridge and how to determine the correct refill port.

The first thing to do after refueling is to check if ink is flowing through the nozzles of the print head.To do this, take a filled cartridge and a clean paper towel. We put the napkin on a flat surface and lean the cartridge with the printing part against the napkin for a few seconds, then remove the cartridge to the side and see what we have done (Here you need to be careful because the ink can quickly soak the napkin and stain the tablecloth under the napkin, so it's better put something non-absorbent under the napkin).

You can see the result of these actions in the table

	Partially or completely missing color	Print cartridge in good condition, all colors are present without gaps
Black cartridge
Color cartridge

If you see clear ink stripes on the napkin, one black or triple color (yellow + red + blue together), then the cartridge is filled and the ink passes well through the channels. Such a cartridge should print.

If there is no ink print at all on the napkin, or it is intermittent, or (in the case of a color cartridge) there are not three color stripes in the print, then there is an obvious problem with the ink supply to the print head.

There are three reasons:

1) No ink

2) Air lock in the channels of the print head

3) Drying of the print head channels

There are three options for solving cartridge ink system problems:

1. In case of an airlock, it can be used to bleed the cartridge and remove air from the channels of the print head. The cartridge must be inserted into the device and, using the supplied syringe, extract air from the print head until ink drops appear in the syringe.

   If you do not have this device and you need to print, you can try to displace the air from the print head by shaking the cartridge like a mercury thermometer. When using this method, you must first wrap the lower printing part of the cartridge with a napkin or something else in order not to splatter everything around with ink, and do it in the bathroom.

1. Drying of the channels of the printheads of printers can be tried to soak. For this there are special flushing fluids, for example, here. You can also use improvised means, for example, the green Mr. Muscle has proven itself quite well. The problem of using improvised washes is only that it is impossible to predict 100% the result of the reaction of the improvised liquid and the internal parts of the cartridge. Special washings are guaranteed safety.

In general, flushing inkjet cartridges is a topic for a separate article.

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After all the procedures, your cartridge should leave such prints on the napkin.

This means that the ink supply is working properly.

The cartridge leaves a print on the napkin but the printer still won't print, why?

1) Electrical problems

The ink system of the cartridge is working, but in order for the printer to print, the electrical system of the HP or Canon inkjet cartridge must also be working.

If after installing the refilled cartridge in the carriage - the printer displays a message that the cartridge is faulty or missing - you can try to remove the cartridge from the printer and gently wipe the golden electrical contacts of the cartridge with a rubber eraser or alcohol (followed by drying).

It is also useful to look inside the printer into the carriage (this is the place where

Cartridges are installed) and check the electrical contacts, including there. Often, everything in the carriage is stained with ink at the contacts - this is the reason for the inoperative cartridge. It is necessary to wipe the contacts in the printer, of course, with the power cord disconnected from the electrical network.

2) Problems of overfilling the cartridge.

Quite often the following situation occurs: after refilling the cartridge with ink, when checking on the napkin, a clear print (either black or three-color) remains, but the cartridge does not print, or does not print in all colors... The reason may be a banal excess of ink in the foam sponge of the cartridge. A sign of such an overabundance is the formation of a drop of ink from the bottom of the cartridge at the outlet openings (when you lift the cartridge, you can see ink oozing from the cartridge). This shouldn't be! The cartridge should not leak in a resting state!

The explanation is pretty simple. When printing, the accumulated ink droplet prevents the droplets from firing onto the paper and can leave blots.

If you have all the signs of refilling, just pump out some ink and make sure that nothing leaks from the cartridge and after wiping it with a napkin, the nozzle part of the cartridge remains clean.

Important notes!

If the printer detects a cartridge, but shows that the ink is at zero, then you should not worry. The thing is that no ink level sensor in the cartridge of course, no printer does not know that you have refilled this cartridge. You just need to ignore the messages about the lack of ink and print calmly.

If the cartridge is detected by the printer and gives good prints on the napkin, but blank sheets come out when printing, it is most likely that the cartridge is faulty electrically and nothing can be done about it. Buy a new cartridge, for example, and refill it on time without printing with a dry cartridge.

Very often, users are faced with the fact that the HP printer does not print in black. In truth, some people immediately panic. But you shouldn't do that. Perhaps everyone who has a printer at all faces this kind of problems. But why is this happening? What to do in this case? Let's try to understand our today's difficult question.

Damage to the print head

The first option, which is quite common, is damage to the printer. In this case, even a new cartridge will not work with the equipment. However, it can be difficult to diagnose the problem.

Your HP 3525 printer does not print in black? Then it's time to take your equipment to a specialized service center. Tell us about your suspicion of a head malfunction. If the "diagnosis" is confirmed, then you will be offered a choice of several options for the development of events. The first is the replacement of a broken part (often malfunctions can be corrected), the second is the purchase of a new printer.

Don't panic. Damage to the print head is very common. And it is not a fact that the HP printer does not print in black precisely because of this. If you first want to exclude simpler reasons, then you should postpone the visit to the service center for a while.

Clogging

The next scenario is great for home remedies. If the HP 5525 printer does not print in black, you don’t know what to do, but you don’t want to carry the equipment (not only 5525, but also other models) to the service center, then you can independently check what happened.

Try to print a test document. Did not work out? Although the settings show there is black ink in the printer? Then try using a specialized printer flush solution. Drop it on the printhead and wait a little. After cleaning up, try again. Happened? Then you no longer need to rack your brains in black. HP or whatever - it doesn't matter. The main thing is that the problem has been found and fixed.

But what if rinsing the head does not work? Of course, look for the reason for this kind of behavior somewhere else. Let's try to figure out what else can cause this phenomenon.

No paint

The most commonplace is when the printer runs out of ink at all. However, the computer may not inform the user about this event. Then the HP 5525 printer does not print in black. What to do? By the way, this applies not only to the listed models of printers, but to all printing equipment. When it runs out of paint or has already run out, you will have to collect it and install it in the device.

Quite often, it just happens. This is done either independently or in service centers. In addition, some models of printers require direct refilling of an already inserted cartridge using a specialized syringe and ink. This procedure is carried out mainly at home.

After refilling the cartridge, shake the equipment slightly and check. HP 5510 printer won't print in black (or any other model)? Then the reason is not at all in the paint. The problem is resolved? Great, keep an eye on how much black ink you have left.

Poor refueling

Sometimes, as practice has shown, printers refuse to print even after ink of the corresponding color has been "poured" into them. In our case, black. This can be caused by a lot of problems. But often this is nothing more than a poorly conducted process. What are we talking about?

You or you have not fully inserted the cartridge into the equipment or poorly sealed the existing one. In this case, everything is fixed extremely quickly and easily. Insert the cartridge firmly into the printer. Until a light click. If you were "pouring" ink into the already inserted equipment, then you will have to take adhesive tape and stick it tightly to the "injection" site. So you can correct the situation with the printer's refusal to print in black.

After completing the steps, try to check the functionality of the equipment. Often, you will no longer be bothered by problems with printing documents for some time. But this does not always happen. Your HP 3525 printer does not print in black? What to do - don't know? Then it is advisable to check some more rather interesting options for the development of events. And only then make a conclusion about the breakdown of the printer as a whole.

Nozzles

If the printing equipment is not used very often, but suddenly it stops working, try cleaning the nozzles inside. Indeed, very often the reason for such behavior is nothing more than drying of paint on these parts. In this case, your HP printer does not print in black.

Do not be afraid. The nozzles are cleaned with alcohol and a cotton pad. Wipe them off and then let dry. Then start testing the printer. Users say that on most printing equipment, the nozzles have to be cleaned regularly. Otherwise, it will soon refuse to work.

It's not that

Also, problems can be observed in the case of using low-quality printed materials. This also applies to ink and cartridges, and even paper. Often, the HP printer does not print in black due to incorrect selection of components for this venture.

To avoid problems, it is enough to simply buy exclusively high-quality materials, as well as components identical to those inserted into the equipment. If there is a suspicion that you bought something wrong, then it is enough to take the printer to a service center for diagnostics. There you will quickly confirm or refute the theories put forward. So it is not worth panicking when the equipment does not print in black.

Drivers

The last reason the HP 5510 printer won't print in black (or any other model) is because of a problem with the computer. In particular, drivers for printing equipment. In this case, it is best to reinstall them. Anyway, reinstall the drivers immediately after the first manifestations of problems with the printer.

After the action is completed, you will have to check your equipment. A test page will be printed. From it it will become clear whether the printer prints in black or not. Not very often, but reinstalling the drivers does help. Especially when the printer is brand new.

Malfunctions and breakdowns

True, if even after all the manipulations carried out, the equipment did not start printing in black, then it is quite normal to believe that it is all about its breakdown. That is, you have to take the printer to a store or service center. The first scenario is preferable. After all, you have to buy a new printer.

If your equipment is still within the warranty period, then take it to a service center. There you should be diagnosed with a breakdown and offered a new similar printer or alternative options (cheaper or more expensive). As a rule, this is the only solution to the problem with a broken printer. After setting it up on your computer, the new model won't give you any trouble.

Advice for the future - promptly clean the printer from dust and dirt, and also monitor the amount of ink in it. This will help to avoid many situations in which the equipment stops printing in black.

Today we will try to answer one of the most common questions: why the printer does not print and what needs to be done in such cases. There can always be a lot of possible reasons here, there are some that are related to technical problems with the printer, and also those that we ourselves can very easily eliminate, and there are also reasons related to Windows or another operating system.

In the article we will consider several of the most possible variants of this problem and then we will also analyze in detail the methods of arranging each of these problems. Despite the fact that the principle of operation of all Canon printers is almost the same, there are several models in which an individual approach will be necessary, although in fact there are too few such printers. Therefore, we can confidently say that our manual will be able to find the causes of errors in all Canon printers, when there is ink in the printer, but the printer itself does not print.

The very first reason, despite the fact that it may seem very funny, can be associated with incorrect contacts, network failures or other similar nuances. Based on this, first make sure that everything we have just told you, you have complete order. Also, make sure there is paper in the printer. You should also remove some of the papers, or add a little more if there are not enough of them, since sometimes the printer does not print due to the fact that there are too many or too few papers.

Try to push them a little deeper into the printer's inlet. If it does not help, then move the sheets either all the way to the right or to the left. Tray still won't accept A4 and Canon printer won't print? Turn off your device, restart your computer, then reconnect everything. Still to no avail? So the situation is really serious. Let's figure it out! Checking Windows Settings First, let's check if this device is disabled in the computer itself. We go to "Start -" Devices and Printers. In the window that appears, look for your printer model and pay attention to the printer icon, if it is discolored, so to speak, then you need to check the contacts. Because this indicates that drivers are installed on the computer, but the computer does not see this device.

You should also make sure that the printer on which you are going to print the document is the default device. This is done as follows: go to the same "Devices and Printers in the Start menu, at the bottom left of the icon there should be a green check mark. If there is no check mark, then right-click on the desired printer and select “Use as default.
If none of the above did not affect the solution to the problem, why the printer does not print from a computer or laptop, then we will try to restart the print manager. Disconnect all connecting wires from the printer before starting the procedure. Now go to "Start -" Control Panel - "System and Security -" Administrative Tools. Double-click on "Services. Find "Print Manager" in the list and go to properties with the right mouse button.

On the General tab, opposite the Startup type item, the value should be set to Automatic. If not, fix it. Also, in the “State, the“ Stop ”button should be active, if this is not the case, then click on the“ Run ”button and save the changes by clicking on“ OK. Now right-click on the name of the Print Manager service again and look for the words Start. Click it. There is no such inscription? It means everything is in order and you did everything right.

Are the printer drivers installed?


So, your Canon printer still won't print, what to do you don't know? If you still do not have the drivers installed on the printer, urgently install them from the supplied CD. Above you saw that in my case everything is fine with the drivers, but if you do not see the printer at all, then most likely the problem is in the drivers.

No disc? We go to the official website of your printer manufacturer and download the drivers directly from there. By the way, even if you had everything installed, you still do not mind taking a look there, since the software is becoming obsolete at an incredible speed.
Sometimes there are problems even with the installed drivers! If you installed the drivers, but the printer still does not print, then you need to uninstall the driver from the printer and reinstall it. This problem is very common and should not be ignored.
As an option, I can also suggest cleaning the print queue. To do this, go to the already familiar "Devices and Printers located in" Start. Then we right-click on our printer, select “View the print queue. We delete absolutely everything that is in the window that appears, if it is empty, just close it, the problem is clearly not that.
If the queue is not deleted, then you need to restart the computer. After that, go back to this window and try to delete the queue. It is possible that these manipulations will not lead to anything. Then disconnect all wires from the computer that belong to the printer and try cleaning.