Remove trial version of Doctor Web. Removal - Dr.Web - Frequently asked questions. Removing the program using Windows
Dr.Web anti-virus, like any other anti-virus, has a higher priority in the OS compared to other programs. It is loaded first when the PC starts up to control the launch of applications and processes, controls all network connections, analyzes in real time the functioning of the system (installations, updates, launches, settings), etc.
Due to this feature, it is not always possible for users, especially beginners, to remove Doctor Web correctly. The antivirus either completely refuses to "leave" Windows, or leaves its individual elements (files), which further prevent the installation of another security application.
To avoid such problematic situations - that is, to completely remove Dr.Web - the developers of the popular antivirus strongly recommend using the methods described below.
Uninstalling via Windows Control Panel
1. Open the "Start" menu (left-click on the "Windows" icon in the taskbar).
2. Click on "Control Panel".
3. Activate the "Uninstall a program" option in the "Programs" section.
4. Place the cursor on the Doctor Web icon and then press the right mouse button.
5. To launch Doctor Web's uninstaller, in the context menu that appears, start the Remove function.
6. In the uninstaller window, the antivirus will ask you to specify whether you need to save the settings and individual program elements after uninstallation. If necessary, check the boxes opposite the specified parameters ("Quarantine", "Dr. Web settings ...", "Protected copies ...").
8. Restart your PC. Make sure that the antivirus is not in the tray (right side of the taskbar).
Attention! If you are unable to remove the standard Doctor Web tools, use the Anti-Virus Remover special utility.
Removing Dr.Web using the Anti-Virus Remover utility
Anti-Virus Remover is an assistant program created by Doctor Web specialists. Designed to save the user from the following problem situations: the anti-virus program is not removed; "Remnants" of a damaged installation prevent you from reinstalling the anti-virus program; Windows uninstall option does not work, etc.
1. Open the official Doctor Web website in a browser (Firefox, Google Chrome).
2. In the horizontal menu (at the top of the web page), hover over the Download section.
3. Click in the opened panel "System administrator's first aid kit".
5. To uninstall Dr.Web correctly, run Remover as administrator (right-click on the utility icon; launch from the context menu).
6. Type the data shown in the picture in the field "Enter numbers ..". These steps must be performed for security purposes - in order for the anti-virus to identify you as a "live user" (sometimes viruses randomly launch the uninstaller - they try to remove Doctor Web).
7. Click the "Delete" button.
8. To remove all Dr.Web files and folders from the computer, the utility will ask you for permission to restart Windows. In the information window "To complete the work ..." click "Yes".
After the Anti-Virus Remover utility "works", you can easily install another anti-virus or reinstall Dr.Web again.
Successful removal to you, dear reader!
Anti-virus D r.Web has special powers in the system: it starts up on its own, protects itself from accidental or deliberate deletion, and blocks certain operations. This behavior is justified - safety comes first. But there is also a downside: sometimes users have to figure out how to remove the D r.Web antivirus for a long time.
Uninstalling Dr.Web Antivirus
Standard delete
You should always start uninstalling an antivirus using standard tools - this is the recommendation of security software developers. Therefore:
- Go to the "Control Panel".
- Go to the "Remove Programs" tool.
- Highlight Dr .Web and click "Remove".
The uninstall wizard will ask you if you want to leave the antivirus settings in the system. Recommended uncheck all boxesotherwise, other antivirus software may not install.
Dr.Web Remover
If the standard uninstallation procedure did not bring any results, and you still haven’t figured out how to remove Doctor Web antivirus from your computer, then do not despair: the developers have released the official Dr.Web Remover utility, which automates the uninstallation process as much as possible.
Important: Dr .Web Remover is recommended to be used only in cases where standard removal does not work or works with errors.
- Open the Dr .Web website.
- Go to the "Download" tab.
- Select the section "System administrator's first aid kit".
- Download the uninstall utility to your computer.
The downloaded file must be run with administrator privileges so that it can make changes to the system configuration. After launching, a picture with numbers (captcha) will appear, which must be entered in a special field.
Entering numbers is an additional protection against accidental uninstallation of the antivirus. By entering the data from the picture in the field, you confirm your desire to remove D r.W eb from your computer completely. After entering the code, click "Delete".
To erase all files and entries about the security software from the computer, the program will ask you to allow restart. Click "Yes" and wait for the system to restart. Now your computer is not protected by antivirus, so be careful and install another security software as soon as possible.
Greetings, dear reader! Before proceeding to the main question of how to remove Dr.Web from a computer, let's first figure out why it can be difficult to remove it.
Antivirus, in order to ensure the protection of your computer, must have a privileged position in the system - to be launched one of the first, to have the highest rights in comparison with other programs, and at the same time to control and check them all. But from time to time it becomes necessary to remove this antivirus, for example Dr.Web. There are various reasons for uninstalling - installing a new version, reinstalling after system failures, it is possible that viruses have disrupted the operation of your antivirus and you need to reinstall it.
In most cases, to uninstall programs, we need only the standard Windows tools: "Start" - "Settings" - "Control Panel" - "Add or Remove Programs" if you have Windows XP, or through "Start" - "Control Panel" - "Programs and Features" if you have Windows 7. But sometimes standard tools do not cope with their functions, so you have to solve this issue in other ways.
How to remove Dr. Web from the computer if it is not deleted
There are several options to deal with this problem:
- Reboot your computer.
- After switching on, press the F8 key on the keyboard (do not press once and hold, namely press at intervals of 1-2 seconds, until the operating system starts loading).
- If everything is done correctly, a window should appear with the item "Safe Mode". After that, you try to use the standard Windows tools, as described above.
If uninstalling Dr. Web is impossible, then let's move on to another method.
2. If Dr.Web has not removed in safe mode, a special utility from the developer Dr. Web. You can download it on the official website at the link
To download the utility, click "Dr.Web Removal Utility".
The utility was created just for the situation when Windows itself cannot cope. After downloading, launch the utility.
In order to make sure that you did not launch it accidentally and you are sure that you want to remove Dr. Web, it will show a picture with the numbers that you need to enter in the field below.
If the numbers are illegible, it is possible to ask the program to read them out (a button with a speaker, although you will hear the numbers in English) or generate another picture with numbers (a button with a circular arrow).
When the numbers are correctly recognized and entered, press the "Delete" button.
After that, follow the further instructions offered by Dr.Web. When Windows restarts we will get a system without Dr.Web anti-virus.
Now you can install another version of the antivirus. If you removed your antivirus due to Windows-related failures or think that your computer may be infected with viruses, then I recommend updating your antivirus and performing a full scan of your computer for viruses.
I think you have figured out how to remove Dr. Web from your computer and you will have no difficulty in removing it.
That's all, see you soon!
Sometimes it becomes necessary to remove Doctor Web antivirus even if there are no complaints about it. This happens for many reasons. For example, a user decided to install a later version of antivirus on his operating system, or decided to install another antivirus for the sake of experiment. Also, the cause may be a large virus attack on the user's computer, which caused the program to malfunction.
Before how to completely remove Doctor Web antivirus from your computer you need to find out all the information that can complicate the removal process.
The process of removing Doctor Web antivirus from a computer can be affected by both the operating system and the antivirus itself, which for some reason cannot be removed. Or it is not completely removed.
1. Removing antivirus using the toolbar (classic method of uninstalling programs)
Like any other program, the antivirus can be removed using the standard method using the Add or Remove Programs menu. To do this, click on the "Start" button and go to "Settings", then click on "Control Panel" and then "Programs and Features".
After the list of installed programs appears, find and select Doctor Web and click "Remove". After clicking, the process of removing the antivirus will begin. After a while, a window will appear in which you will need to confirm whether you need to remove the registration key, as well as other settings in the system. When you are absolutely sure that you will no longer use this antivirus, then select the necessary settings and wait for the procedure to complete.
To completely remove Doctor Web antivirus from your computer after standard uninstallation is complete, you must manually clean the folders with service files.
Let's delete the first folder - the installation folder. To do this, go to drive "C" in "Program Files", the folder is called "DrWeb". Now let's delete the hidden folder. To do this, go to the "C" drive in the \\ Users \\ User \\ Application Data \\ section and find the DrWeb folder there. This folder can be deleted or left in its place. It contains service data: the date of installation of the anti-virus, the date of removal of the anti-virus, various statistical data.
We reboot the system.
2. Removing antivirus in safe mode
Doctor Web Anti-Virus can also be removed when the computer is booted into Safe Mode. In order to complete this procedure, you must complete the following steps:
- restart the computer
- before starting the operating system, we constantly press the "F8" key. And then we choose to boot in safe mode. Removal of antivirus occurs in a similar way as discussed above.
But sometimes these methods do not help to completely remove Doctor Web antivirus. Then we will use another method recommended by the technical support of the antivirus.
3. Removing Doctor Web antivirus using the Anti-Virus Remover utility
Anti-Virus Remover is a special helper utility developed by Doctor Web. It was created specifically for users who have problems in various situations: they cannot uninstall the antivirus program, forgot the password for the antivirus, saved files of the previously deleted antivirus do not allow installing the antivirus program, there is no way to delete it using the standard method through the "control panel", etc.
Open your browser and go to the official Doctor Web site http://www.drweb.ru/
At the top of the page we find the "Download" section and in the panel that appears, select "System administrator's first aid kit". Next, download the Anti-Virus Remover utility to your computer using the "Removal utility" link. Or download by clicking on drw_remover.exe
To properly remove Doctor Web antivirus, launch the downloaded utility as an administrator; for this, right-click on the utility icon to launch it from the context menu.
Enter the data that appears in the picture in the field "Enter numbers ..". This must be done for one reason, the antivirus must identify you as a "live" user (since viruses sometimes try to run the uninstaller to remove antiviruses).
The Anti-Virus Remover utility will ask you for permission to restart Windows. This will remove all Dr.Web folders and files. In the information window "To complete the work" click "Yes".
After restarting your computer, you can install any other antivirus.
Are you wondering how to disable Doctor Web on your computer? High priority, especially on weak computers, makes users often refuse its service.
As practice shows, it is not so easy to do this, so on the page, stock up on the necessary information on how to remove Doctor Web correctly.
Step one - classic
Go to the control panel and go to the section on uninstalling programs. Wait until all the updates installed on your computer are downloaded and find the culprit. Opposite it there is a button for uninstalling, by clicking which you will start the automatic utility. It will save you from unnecessary software step by step. Now you need to reboot the system and after that the process is considered complete.
There remains a very small but very important detail. The fact is that any application, during the installation process, creates many entries in the registry in case of failures or virus attacks, thereby creating special ways for itself to safely return to normal operation. Therefore, it is not enough to use the standard method of the Windows system to completely remove Dr Web.
Step two - advanced
Step by step removal:
Upon completion of a long and meticulous process, an inscription will appear that the search has been stopped and you can finally restart your computer. Now the Doctor Web removal procedure is considered complete. But we warn you that all incorrect actions with the registry editor are fraught with serious complications. Be extremely careful! Read what exactly you are deleting and be sure to back up all data before starting the uninstall procedure.
