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The strange behavior of the smartphone after the update, its annoying “thoughtfulness” after several months of use or preparation for sale, make the owner think about cleaning the smartphone to the “out of the store” state.

Soft and Hard Reset - what is it

There are several ways to reset settings on Windows Background, and they are all divided into two groups - Soft or hard reset(Hard reset):

• soft reset or soft reset- method forced reboot to get rid of minor misunderstandings, such as an application not opening, phantom clicks and freezes.
• hard reset or hard reset– aims at 100% elimination software problems by resetting to factory settings with complete removal user data and non-system applications.

How to restart a frozen Windows Phone

If the phone is under control Windows phone does not respond, freezes or does not unlock - this small problem can be solved by soft reset. There are several ways to use this method:

Hard Reset - Hard Reset

Attention! Before following any Hard Reset instructions, make sure your phone battery is at least 50% charged. If there is no way to find out, put the gadget on charge for 1.5 hours.

To reset Nokia Lumia (for example, 535 or 640), HTC, Samsung to the “store” state, one of two methods should be applied.

For Windows Phone 8 - 8.1

In this case, to reset settings on Windows Phone, do the following:

1. Copy all important data from your smartphone.
2. Launch the application from the menu Settings”.
3. Find the item " Device Information”.
4. Then click " Reset”.
5. For all questions answer in the affirmative.

After that, the gadget will reboot and enter the cleaning mode (~ 15 min), after which it will turn on in the initial setup mode.

Windows 10 Mobile

To format the device and reset the settings on Windows 10, do the following:

The process of resetting to the factory settings will begin, after which the gadget will greet the owner with the initial settings screen.

There are several more ways for all operating systems when the smartphone freezes and does not respond to commands, and Soft Reset does not help:

1. If your Microsoft phone is on, hold down the buttons volume down, nutrition And cameras(if present). As soon as the phone turns off and vibrates, press and hold the rocker volume down until an exclamation mark appears on the screen.
2. If off, hold down the rocker volume down And nutrition when the device vibrates release the power button and hold volume down until the exclamation point appears.
3. Next, you should “click” the buttons in the following sequence:
   • volume increase;
   • volume down;
   • nutrition;
   • decrease the volume.

After correctly performed actions, the device will reboot and reset the settings.

Remote reset

If your smartphone is stolen or lost, and there is a lot of personal information left on it, you can reset the settings remotely. For this:

1. Go to the Microsoft website and log in to your account tied to a lost gadget.
2. In chapter " Devices” click on the phone icon.
3. Next to the model name, click the “ Phone search”.
4. Here click on the button Delete data”, a confirmation message will appear, where you need to check the box “ All set to clean my phone” and press “ Clear”.

If you do this as soon as possible, you can be sure that no data will fall into the hands of third parties.

Smartphones on the operating system from Microsoft, like other devices, may have failures and malfunctions in their work. To restart them correct work a reboot may be required.

Everyone knows the method by removing the battery for a while and turning on the phone again. This is a soft reboot. However, such reset Windows Phone may be unavailable due to the fact that other than in service center access to the battery can not be obtained: it is monolithic.

For such cases, there are ways to implement a soft and hard reset using a keyboard shortcut on the smartphone itself.

It must be remembered that before how to reset windows phone, you need to back up your data from your phone. This is due to the fact that during a system reboot, they may be lost.

To do this, go to the "Options" menu section. Here you need to select the "Update and Security" item, and in it "Backup Services". Inside this section, you need to set the switches to create backups in OneDrive.

To store other data not provided in this section, you need to click on the "Other options" button. In cloud storage You can save copies of games and applications, home screen settings and images. OneDrive also stores application data, SMS and phone call history, and a keyboard dictionary.

When saving the necessary archives, it is important to make sure that the device is connected to a data transfer network via the Internet or Wi-Fi.

Soft Reset Windows Phone

A light reboot can help with minor errors in operation. software.Reset Windows Phone in this case will require the following combination of actions.

It is necessary to simultaneously hold down the power button and the volume down button on the side panel.

The keys are held flat until the phone vibrates.

After that, you can release the keys and wait until the reboot takes place and the phone turns on.

This keyboard shortcut works on all versions operating system from Microsoft. This algorithm will help you soft reset Windows Phone 10, 8.1 and 8.

Hard Reset Windows Phone

If a soft reset did not help restore the phone to working capacity, you will have to do a hard reset. For this there are two possible ways: Via the device menu, or via keyboard shortcuts in the sidebar.

In the first case, for Windows Phone, resetting to factory settings is possible by selecting the appropriate item in the "Device information" settings section. However, this method may not be available due to the fact that the smartphone does not respond to finger movements.

In this case, you will need to use a special keyboard shortcut. Full reset Windows Phone requires you to hold down the power button together with the volume down button and hold them until vibration occurs.

From the moment the device began to carry out soft reboot you need to re-press the key on the side panel, which is responsible for lowering the volume level. This is how it starts hard reboot. And if your actions were correct, then white will appear on the device screen on a black background. Exclamation point. This means that B ended up in the system menu, from which you can return to the factory settings.

1. increasing the sound volume;
2. decrease in the degree of sound volume;
3. power off button;
4. decrease the sound volume again.

With the correct combination, the exclamation mark should be replaced by spinning gears on the device screen. An indicator line will appear below them showing progress.

Before, how to reset settings on windows phone in a hard way, you need to make sure that all data is saved to the backup storage. You can carry out the archiving procedure in advance, before starting the reboot. It is also possible to set in the settings automatic copying desired data in the background.

In some cases, such as the need to restore the device to working capacity, reset the password or conduct pre-sale preparation, there is a need to reset the settings on Windows Phone. This is a standard procedure in which all user saves, contacts, documents and other files are lost. At the same time, the smartphone returns to the “clean” state with which it entered the retail network for sale.

Hard Reset for Windows Phone 8.1

There are two main rules before performing a factory reset on Windows Phones. First, don't forget to create backups of your system and applications in the cloud so that all this can be quickly restored. Secondly, recharge the device - the battery charge should be at least 50%.

Don't forget to charge your battery as best you can before doing a hard reset. Some devices may reset the configuration in this way long time an hour, two or even more. But usually the reset does not take more than 20 minutes. During this time, the smartphone cannot be turned off and generally used in any way.

Saving settings and user files

In the mobile OS Windows Phone 8.1, unlike previous versions you can restore not only the main configuration and SMS messages, but also all applications and games, accounts, passwords and logins from sites, desktop view and other data. Therefore, before carrying out a Hard Reset, be sure to save their archive copies:

The user can follow the progress on a scale with percentages on the display of the device.

In cloud storage, you can automatic mode reserve and all your photos. For this:

Sometimes users have problems saving the Windows background. To avoid them, delete old saves in the management section backups, and then just start archiving the data.