Google android account synchronization error. How to fix account synchronization problems. Basic Troubleshooting Tips

You see a sync error notification in the Chrome menu and need help resolving it, or you've made changes to one computer but can't see those changes on another computer.

If you click Sync Error Alerts in the Chrome menu, you'll see the messages below.

Synchronization error - Login

Your login information is out of date (for example, you recently changed your password or enabled two-step verification your Google account).

If you changed your Google Account password

  1. Tap Messages and enter your Google account username and password.
  2. If prompted for a passphrase, enter your previous Google Account password. If you are using a special passphrase, enter it.

If you have enabled two-step verification, follow these steps.

  1. Click error alerts to see details.
  2. If you're prompted to sign in, enter your Google Account username and password. Do not enter the program password here.
  3. Next you will be asked to enter the “program password”. Create this password on your programs and sites authorization page and paste it into the window.

Program passwords are different from confirmation codes.

Sync error - update passphrase

This message appears if you have installed on one computer a special passphrase to encrypt synchronization or recently changed your Google Account password.

If you set a special passphrase on one computer, you must enter the same passphrase on all other computers that are synced. On other computers that sync, an error message may appear in the Chrome menu prompting you to update your passphrase.

Follow these steps to resolve this issue.

  1. From the Chrome menu, click Sync Error: Please update your sync passphrase.
  2. In the dialog box " Additional settings synchronization" in the section passphrase for encryption you will see one of the options below.
    • "You have already encrypted your data using a different version of your Google Account password." , enter your old Google account password.
    • “You already have data encrypted with a passphrase.” If this message appears, enter a special passphrase.

If I don't remember the passphrase

If you no longer have access to your special passphrase, you need to reset sync.

  1. If your synced data (bookmarks, programs, etc.) is available on your computer, sign in to your Google Dashboard.
  2. Under Chrome Sync, click Stop syncing and delete data from Google. This action will delete data from Google servers. The data on your computer does not experience any changes.
  1. Wait a few minutes and then sign in to Chrome and re-enable synchronization on your computer.

In the Login section of the Settings page, you see the following error message.

Synchronization service is not available for your domain

You're probably using a Google Apps account to sync. Ask your administrator for permission to enable synchronization for your domain.

Unfortunately, synchronization stopped working

It's likely that one of your data types is failing to sync. Follow these steps to resolve this issue:

  1. Click to stop syncing on your computer.
  2. Log out(Mac: Quit).
  3. Restart Chrome.
  4. and turn synchronization back on on your computer.

Circle icon doesn't stop

If the circular icon doesn't stop for an extended period of time after you sign in to Chrome or after entering the program's requested password, follow these steps.

  1. Click Cancel to close the dialog box with the circular current icon.
  2. If option available Disabling a Google Account, click the button to stop syncing on your computer.
  3. Close Chrome by going to Chrome menu → Log out(Mac: Chrome menu → Quit).
  4. Restart Chrome.
  5. Sign into Chrome and turn syncing back on on your computer.

Server is busy - Please try again later

This message appears if you recently reset your sync using Google Dashboard. Wait a few minutes and check to see if your Google dashboard shows any Chrome sync data, then sign in to Chrome.

This account is already in use

This message appears if you're already signed in to Chrome as a different user using the same Google Account.

Click the Chrome user icon in top corner and select the user associated with the account from the drop-down menu Google entry, using the details of which you are trying to sign in to Chrome.

Now let’s figure out what to do if your Android phone or tablet does not sync with Google accounts and displays an error.

This article is suitable for phones and tablets of all Android device manufacturers: Samsung, LG, Sony, Huawei, Xiaomi, HTC, ZTE, Fly, Alcatel and others. We are not responsible for your actions.

Syncing your Google account on your Android device is very convenient function. Thanks to it, part of the important information from a tablet or smartphone. When switching to new gadget given information can be quickly restored.

For example, a list of contacts. When you apply account synchronization, when you switch to new phone the list of your contacts will be displayed on it in 1 minute and you will not have to manually enter everything again telephone numbers. Let's look at cases with Google account synchronization errors on Android devices.

Causes of synchronization errors between Android and Google

When Android does not synchronize information with the Google server, the reasons must be sought primarily in the operation of your gadget. Errors can also occur on Google's side, but quite rarely. Such failures are quickly detected and corrected.

Increase

Users most often encounter a notification that indicates a failure, the exact cause of which is not clear. It may be due to user actions or incorrect login settings. Devices with unofficial firmware can harm the system, so you will have to remove them and return the gadget to initial state.

The most unpleasant situation when a Google account synchronization error is displayed on Android may be “stuck synchronization.” In this case, the entire system freezes, and the error can be corrected after rebooting the tablet or smartphone.

A synchronization error may occur due to incorrect entry of personal data (login and password). You must enter the correct information that you received during registration. In extreme situations, you can recover your password.

Sometimes synchronization errors are due to incorrect system settings. You can reset to factory settings, but in most cases this is not necessary. Just go to settings and examine the included services.

Synchronization must be enabled for all accounts. First, you can deselect services that require authentication, and then reboot the gadget. Then, on the newly turned on device, you need to go to the accounts section and check the boxes next to the corresponding services.

In some situations, you will need to disable two-level authentication in your account security settings. You can also use information transfer in the background and auto-synchronization.

If Android refuses to synchronize photos, mail, contacts and other information, perform the following steps:

  • Reboot the device.
  • Checking the stability of the Internet connection. We connect to Wi-Fi, if possible.
  • We check that synchronization is enabled and the settings are configured correctly.
  • Delete your Google account and add it again.

To delete an account, go to “Settings”, “Accounts”, then to “Google” and call up the additional menu (there is a button in the top right in the form of 3 buttons). Now click “Delete”.

Increase

When deleting accounts, no data will be lost, as the account remains intact. We reboot the gadget, and the next time we turn it on, we add the Google profile again, specify the username and password.

Increase

If errors continue to occur during synchronization, you should add another Google account. If other accounts do not work normally, you need to reflash the gadget. It is recommended to use only official firmware, since custom assemblies have their drawbacks, which can lead to different system failures.

How to enable Google synchronization with Android?

To enable Google account synchronization, you must first go to “Settings” on Android. Then we scroll down the settings until we reach the block with the “Personal Data” settings. Go to “Accounts” or in other versions “Accounts”.

Increase

Then a list will be displayed with the accounts that you have logged into before on your Android. To enable synchronization, select Google account. If your Google account is not in the list, then you are not logged in.

In this situation, you should click on “Add account”, this button is located at the bottom of the list, and then follow the instructions displayed on the screen.

Increase

After selecting a Google account, the user will be shown synchronization settings for of this account. Here you can disable or enable synchronization of many services, for example, Google Keep notes, Gmail, Chrome web browser and much more. To enable synchronization, move the switch opposite the required services to the “Enabled” position.

Increase

To start immediate account synchronization, you need to click on the button in the upper right corner of the screen. A menu will open where you should select “Synchronize”.

Increase

By default, information from applications, contacts and calendar are synchronized. If you want to automatically synchronize photos with Google servers, you need to download the application Google photo. By going to the application settings, the line “Startup and synchronization” is available. When activated on cloud storage Photos will be sent.

During normal household use of an Android device, there is a possibility of errors occurring. For example, after simple update system, the device will begin to malfunction, refuse to execute user commands and not respond to pressing the display.

There may also be problems with the Chrome connection between your smartphone and computer, which should not be difficult to fix. These problems can arise spontaneously, but they need to be solved immediately in order to stabilize the operation of the gadget.

An error occurs when syncing with Chrome on Android

The Google application provides for the transfer of your saved bookmarks to any devices where a browser was installed and the user is in the same personal account from all available to him, including PC.

This feature is enabled by default in the settings. If saved bookmarks disappeared and did not appear again, this is a direct sign that the connection with Chrome is broken or completely absent.

If neither clearing data, nor deleting updates, nor clearing the cache helped solve the problem with the device and Chrome, you should use other methods to restore this functionality.

How to restore transfer of all information in Chrome

First, you can try a method that involves restarting account(turn it off and on again). However, this is not a 100% guarantee of solving the problem, just like deleting the account and registering it again.

The sure way to restart stable operation browser is to activate pairing using Gmail ( e-mail and free web storage from Google), or rather the settings in your account of the specified application:


If everything is done correctly, you should receive a notification that the selected action may affect other settings on the device. Confirm your agreement to these conditions, after which the operation of the gadget should stabilize, and Android should immediately synchronize with Chrome.

As a rule, the described method should ensure long and proper operation of the device. This method The good thing is that if you use it again, it will not harm the system and will affect the necessary applications and, especially, data.

Many people think Android is perfect operating system and do not expect any unpleasant surprises from it (Figure 1). But in reality, there are no perfect operating systems, and even Android can be stunned by Google synchronization failures.

This problem often occurs after installing pirated firmware, but sometimes the reason may be due to certain system failures.

Figure 1. Authentication error window on an Android device

Reasons for Google Android Sync Failure

Very often, the cause of profile synchronization failure is not specific problems with the operating system or the device itself, but incorrect user actions.

Auto-sync is enabled on your device

An error in comparing Google and Android pages may be due to out-of-date settings or disabled auto-sync.

In this case, resetting the settings to factory settings will help. But first, it is recommended to carry out the following manipulations:

  • Go to settings;
  • Check the status of all profiles by clicking “users”;
  • Next we run the synchronization command;
  • Disable automatic authorization for selected elements (Figure 2);
  • Next, reboot the phone;
  • After activating it, go to users and pages again;
  • Select the icons of the necessary services and put a check mark next to them;
  • Turn on automatic synchronization again.

Sometimes the cause of failure is one-way timing, which does not allow for comprehensive data transfer. Restarting the function will help resolve this issue.

Figure 2. Window general parameters synchronization with the Auto-sync item

The device is not connected to the Internet

If the device displays a violation notification, the reason may be a lack of Internet access. The concept of “timing” implies the exchange of data between an account and a phone; if there is no access to the Internet, it becomes impossible to maintain the comparability of replicas.

Lack of Internet access means lack of connection to your account. To eliminate this inaccuracy, you just need to connect to the Internet.

Make sure you have access to Google

A profile may be inaccessible if it is not enabled or has been affected by malware.

Note: It is impossible to synchronize data even if you do not have access to Google.

In the first case, just go to the settings of the device itself and launch the Google launch function. In the second, you should seek the help of antivirus software or a specialist.

Check for Android updates

Account sync error google android On the phone, the OS may require a series of updates if the device does not have auto-update mode enabled.

To take advantage of updates for Android, you need to perform a few simple steps:

  • Enter the “about device” menu;
  • Use the “OS update” item;
  • Start checking for available updates (Figure 3);
  • If updates are found, they need to be downloaded and installed;
  • Then you can try to launch Google, the exchange of information should be successful.


Figure 3. Sequence of actions to check for updates on an Android device

Google synchronization error on Android - what to do

There are many problems with data exchange, but most of them can be resolved independently. You can try using classic troubleshooting methods.

Removing and re-adding a profile

If Google account matching on Android does not turn on, the failures may be related to problems with the software responsible for keeping the application up to date (Figure 4).

Note:In this case, you should delete the account, download it again and install it again.

Sometimes outdated versions The software cannot reconcile its elements with new versions, causing transfer and launch problems. We have a huge selection of different ones on our website.


Figure 4. Sequence of actions for deleting an account

Manual account synchronization

If, when launching the application, a profile synchronization error occurs on Android, with the automatic sharing function, you can try to troubleshoot using manual synchronization, which is carried out in this way:

  • Looking for settings;
  • Open the menu about users and profiles;
  • We find the menu for synchronization;
  • Select the desired page;
  • Click the command, which is indicated by three dots.

Forced synchronization

This principle is for influencing the OS if a Google account crash occurs android contacts, is considered new, but effective. To carry out this technique, you must do:

  • The menu for the interface will be supplemented with a save and restore function;
  • Using the first command, we fix the data on the page;
  • The second should help transfer information to the device, so elements are matched and the application is launched.

Clear cache and delete data

If the phone's memory is overloaded, the Google account will throw up an Android synchronization error, then you will have to free up space, you can do it this way:

Method 1: we clean out the full storage, delete all unused ones and legacy applications, delete or reset downloaded information to your PC, including music, pictures, videos.

Method 2: We clear the profile cache, to do this you need to go to the application, open the archive, delete data, restart the phone.


Figure 5. Clear cache and delete data window in application management Android devices

What to do if nothing helps

What should I do if the Google android account synchronization error is not resolved at all? The only option is to reset the settings to factory defaults; to carry out this procedure you need to perform a few simple steps:

  • Save all elements of the device to a flash drive;
  • Open general settings;
  • Press reset (Figure 6);
  • Reboot your phone;
  • Recover data saved on removable media;
  • Set up auto exchange.

If you have encountered an error synchronizing your Google android account on your phone, you should not reset the settings, try first the traditional methods described above, most often they help get rid of problems with the transfer of program elements.

Perhaps starting your account, which your phone cannot link to, will be easier than it seems at first glance.


Figure 6. Window for restoring the device to factory settings and deleting all data from the device memory

Google – the entire basis of the “green robot” is built on it. When purchasing new mobile friend, first of all you need to create your account. After creating it, do a few more manipulations to correct operation, the last stage of which is synchronization.

How to complete all these processes and how to enable Google account synchronization on Android at the last stage is described in detail below.

Account creation

Creating one is quite simple, following these tips:

  1. In the field provided, enter any “name” of your choice. It will be registered as an email address. Moreover, you only need to come up with the beginning of the address, since the ending @gmail.com is set by default.
  2. Create a strong password.
  3. After clicking "OK", a user box is created.

It is imperative that you remember your address and password, since they will be required many times in the future.

Copy and restore

After creating an account, the system will prompt you to install backup and recovery. What does it mean?

  • backup is the preservation of all information located on the medium, which is transferred to the account of its owner;
  • recovery - since the gadget is a computer brainchild, a failure can occur at any time. In addition, the owner can, on his own initiative, reinstall and reset to factory settings. Any reinstallation will delete all information. To avoid losing it, “Recovery” will help, which after reinstallation will restore everything without loss. The entire database will be stored in the so-called “cloud”.

How to enable Google account synchronization on Android

Synchronization can make work as comfortable as possible. Main advantages:

  1. Browser. After synchronization, the user will gain access to them each time he logs into the sites on which he is registered (for example, Odnoklassniki, VKontakte, Avito). There will be no need to enter your login and password every time.
  2. Contacts. The function is convenient not only on smartphones. Most modern tablets come with phone capabilities (you can use them to make calls). All numbers available on the gadget will be synchronized with Google, this will allow you to “get” all phone numbers if you change or lose your SIM card.
  3. Access to applications. Applications can be safely downloaded from special service Play Market, which is installed on all “robot” devices. These applications include games, antivirus programs, films, music, books, social media, text editors, browsers, live wallpapers, translators and many others, depending on your needs. All Play features Markets will become available only after synchronization.

The following recommendations will help you figure out how to do this. Acts as an assistant Lenovo tablet on robot RAM version 6.0.

First of all, go to the settings, scroll almost to the end, to “Personal data”, find the “Accounts” column.

A window will open in which to select Google.

Next, click on the email address (will appear automatically), synchronization will begin. Please note that this requires an Internet connection. The process may start on its own, or you may need to manually click on all the arrows.

The process is complete. This system operation synchronizes the following parameters:

  • browser (in in this example Chrome);
  • gmail (user's email);
  • Play movies;
  • photo;
  • disk;
  • applications;
  • calendar;
  • contacts.

The gadget is ready for full and systematic work!

Updates are required periodically, especially after the Internet is turned off, to improve overall performance and for other reasons. In order not to bother yourself with all the above manipulations each time, you can enable automatic mode. We'll look at how to enable it in detail below.

  • To begin, proceed according to the already familiar scheme. Go to settings, go to “Personal data”, select the “Accounts” column.


Important! When auto-sync is enabled, the battery may drain faster. Synchronization will constantly work in the background, will be updated regularly, and accordingly, the equipment will be in an active status, and the battery life will become less long-term.

To disable auto mode, you need to uncheck the box. But when disabled, system messages will not arrive! For example, about received letters in your mailbox. This may result in important information not being received on time. So you have to choose: log into your mailbox, in manual control, connect the base synchronization or sacrifice battery power, but receive all the important news on time.

If you decide to buy new smartphone or you need to transfer a lot of information from a gadget, synchronization will become a lifesaver. When you access gmail.com from any medium using your main account address, you can open all the data from the original source.

As you can see from the article, the problem of how to enable regular or automatic Google account synchronization on Android can be solved quite easily. Tricks that are very easy to implement will help make using your favorite “robot” easier! Make your virtual space as comfortable as possible!