home » Administration » What is the balance on the megaphone. How to check your balance on MegaFon: a few simple ways. Live Balance service

What is the balance on the megaphone. How to check your balance on MegaFon: a few simple ways. Live Balance service

Today subscribers are able to control their expenses in real time. It is equally easy to view the balance of Megafon, as well as of any other operator, both from a phone, and from a computer or tablet. If the subscriber cannot check the balance on Megafon, most likely the reason lies in his lack of information. We recommend that you familiarize yourself with this material, which will help you find out how easy and simple it is to control your funds.

If the SIM card is not blocked and registered in the home region, it is enough to send a free balance request on Megafon via sms - for this purpose the operator has allocated the number 000100. In the text of the message, you need to dial the Latin letter "B" or the Russian "B". In response, you will receive detailed information indicating the remaining traffic, minutes and SMS.

Note! If the phone is in roaming, then sending a request via SMS will be charged in accordance with the terms of the tariff.

How to find out the balance of a friend from your phone to Megafon

Often, close friends, acquaintances, employees or relatives want to check the balance of another subscriber's Megafon account, so that, for example, replenish it on time so that the person does not remain without communication. This opportunity is provided by the operator as part of the free service "Balance of loved ones". Already from the name it becomes clear that it is impossible to find out about the state of the account of a completely stranger. To gain access to such confidential information, you must have the consent of the subscriber.

Only a friend, acquaintance or relative can provide access to the data of his personal account by connecting this service on his own phone. To do this, he must enter the number of the subscriber who will have access to receive information in the list of trusted contacts in one of the following ways:

Send message uSSD requestby dialing * 438 * 1 * number # on the screen and pressing the call button. The telephone number of the trusted subscriber must be entered in ten-digit format. For example: * 438 * 1 * 9XX1234567 #.
Send an SMS to 000006, in the text of which the number should also be indicated in 10-digit format, preceded by a "+" sign. For example: + 9XX1234567.

For one subscriber, the maximum number of numbers that he can allow to receive information about his personal account is three.

After activating the “Balance of loved ones” service and entering your number as a trusted one, you will be able to control the balance of your friend's balance at any time. To do this, you just need to dial a request like * 100 * number # on the mobile screen. Moreover, in a similar way, you can control the accounts of an unlimited number of people who have given their consent in the way described above.

For those who want to find out the balance of someone else's number without the consent of the subscriber, Megafon blocks access to receiving confidential information. Attempts to take possession of it by anyone alternative way are illegal and can have unpleasant consequences. Therefore, to obtain such information, it is best to obtain the consent of the person whose account you plan to control.

If a person who does not use MegaFon's connection wants to check the balance, for this he will need a modern smartphone on which one of the many mobile applications for iOS or Android, such as AnyBalance, can be installed. You can find and download these or any similar (both free and paid) applications using the services App Store and Google play... The main advantage of such programs is the ability to control the count of countless numbers regardless of the operator.

In matters of using communication, it is important to always stay on it. To do this, you need to have a positive balance and replenish it in a timely manner. But how to check the balance on Megaphone?

The procedure for checking the account on a mobile phone can be carried out using the following methods:

via ussd command;
using a message to a short number;
by connecting the "live balance" service;
by calling the service number.

Also, you have the ability to control the balance of your children or other loved ones.

We check the balance via the ussd command

The most popular way to check an account is using the ussd command. Dial the combination

or find it in the address book of your SIM card and press the call button.

The screen will display information with the status of your account and the service life of the package.

Easy balance check via SMS

The next most popular way is to check the balance via SMS. To check the balance on Megafon in this way, you need to send an SMS of any content, including an empty one, to a short number.

As a result of this simple operation, you will receive a reply SMS with comprehensive information about the balance on your account. In your home network, such messages are completely free, but if you are in roaming, then you will have to pay for SMS requests at the rate of the country in which you are.

How to find out the balance on the phone on Megafon through the service number

Also, for verification, you can call the free service number, which can be found in the address book of your SIM card, it may differ depending on the region.

Following the detailed voice instructions, select the appropriate menu item by pressing the buttons on the phone keypad. As a result, the balance of your SIM card, your current tariff plan, the balance of bonus minutes, messages and traffic, and alternative instructions on the topic "how to find out the balance" will be presented to you.

Sim-menu Megafon PRO

MegafonPRO is an interactive menu of a SIM card that provides access to a huge number of sections and subsections with entertainment, informational, reference content, to the Megafon control section.

You can subscribe to some sections. In the management section "Megafon" you can get access to some services, various reference information company, view your account balance. Navigation in the MegafonPRO system is carried out using the cursor control of your phone.

Service Guide Megafon

This is a simple and convenient self-service service from Megafon.

In fact, this is a personal account for managing your number. As part of this service, by going to the service website, you can easily manage your tariff plans, adjust services and options, mobile subscriptions, bonus programs, send messages, order call details and, of course, promptly check the status of your account, view expense details, control bonus accounts and manage payments.

Service "Balance of loved ones"

If, in addition to your balance, you need to monitor the state of the account, for example, of a child, you can use a simple and very convenient service "balance of loved ones". It allows you to monitor the balance on the SIM card without access to the phone. To connect the number of the guardian, enter the ussd command from the phone of the ward

for removing -

To get a list of guardians - * 438 * 4 * number #, to find out the balance of the ward, you need to dial the command * 100 * number of the ward without 8 # and call.

Live Balance service

If you are interested in how to find out the balance on Megafon immediately after a call, an Internet session, the "live balance" service will help you, which displays the account status on the phone screen. You can connect it by sending the command * 134 * 1 # or through your personal account.

The cost of the service is about 42 rubles per month. The information about the balance is updated after the call, it is not displayed during the call. When you turn off the phone, the information is reset and will be displayed only after a paid action, for example, a call.

Is it possible to find out the balance by the phone number in the salon

Let's say you, for some reason, cannot find out the status of your account, for example, when using a mobile Internet modem from Megafon or in the absence mobile phone at hand. You can in any salon mobile communication to get information about the balance on your SIM card by phone number, find out the current tariffs, the remaining bonus packages.

Unfortunately, in roaming conditions it is not always possible to use such a service if there are no company branches in the country.

How to top up the balance on Megafon?

using payment cards;
mobile payments;
auto payment;
top up the balance on the site.

Let's consider the last option in more detail. The procedure for performing this procedure is extremely simple - you need to go to the Megafon website - https://lk.megafon.ru/, select the section of the main menu of the "payment" page, subcategory "Top up the balance". On the page that opens, you will be asked to choose a payment option:

Personal Area Megaphone for account replenishment.

After that, in the allotted filling window, enter the number of the phone to be replenished in the international format and the amount of replenishment (100-15000 rubles). After clicking the "Continue" button, you will be asked to enter the bank card number, its expiration date, the last name and first name of the owner, and a three-digit authentication code.

It is very important to be able to call your loved ones, friends or work colleagues at any time. It happens that funds run out. And this usually happens at the most inopportune moment. You can avoid an unpleasant situation. But before checking the balance on Megafon, it is better to choose for yourself convenient way.

Megafon balance request via SMS

Subscribers who use cellular communications for a long time already know the combinations of numbers on their phones in order to find out the balance of a Megafon subscriber. New clients need to remember the traditional commands that allow them to request the balance of the Megafon number:

* 100 # and call;
in roaming it is better to dial * 111 * 1 # and the call button;
empty SMS to 000100 or 0500.

To find out the balance of another subscriber, you need to go to the official website of the Megafon company and activate the "Balance of loved ones" service:
on http://megafon.ru choose “ Additional services", Go to" My account "and" Balance of loved ones ";
link http://megafon.ru/options/services/account/balans_blizkih/balans_blizkih.html;
add your number to the list of “guardians” from the number of the “ward” using * 438 * 2 * 9XXXXXXXXX #;
find out about the state of the "ward" account by entering * 438 * 1 *.

If the client does not have enough information, on the page http://megafon.ru/help/faq/, you can choose the method of contacting representatives: "Call us", "Ask a question in Chat" or "Write us a letter".

Megaphone subscribers are incredibly lucky! So what, and check the balance of the subscribers of this operator cellular communication can in many ways! Among them there are both paid and free options for controlling account funds. It is especially convenient that you can find out your balance on Megafon not only with using USSD, but also by sending SMS and calling free service numbers, as well as via the Internet.

USSD commands to check balance on Megafon

You can find out the balance on Megaphone not on your phone with a simple command ✶ 100 #.
In addition, you can use the service menu ✶ 105 #, which will appear on the screen of your phone after dialing this command. In the menu, select the item "My office" by pressing key 1 → "Balance" (again key 1). After that, an SMS will be sent to your number with information about the balance of funds on the balance of your Megafon number.

If you dial the combination✶ 222 #, then you will find out how many bonuses you have in your account in the Megafon-bonus program.

And the ✶ 558 # command will help you find out the remaining minutes, SMS and Internet traffic.

How to find out your balance on Megafon via SMS

Send SMS with any text or even an empty one to the service number 000100. In response, you will receive a message with information about the current balance of your personal account, the remaining minutes for the tariff plan, SMS and Internet traffic.

Unlike USSD commands, SMS to number 000100 can be sent only if the phone is not locked. And sending messages is free only in the home region. When in roaming, SMS sent to the number 000100 are charged at roaming rates.

How to check the balance on Megafon by phone

Call the free short number 0501 and the autoinformer will announce the balance of your SIM card. It's nice that by calling this number you do not need to listen to the menu and press additional keys - you will hear information about your account balance immediately after connecting.

Other ways to control the balance on your Megafon number

You can check the status of your personal account on Megafon in ( lk.megafon.ru), or its analogue - a mobile application for smartphones "My Megafon"... The app is free and comes in several versions for different operating systems (Android, iPhone, Windows Phone).
You can also find out about the balance of funds on the phone account through the SIM-menu. Open the menu of your phone and find in the list of programs "Megafon PRO"... Choose a section "Megaphone" → "Balance"... The information will come in the form of SMS.
Service "Live balance" allows you to see the balance of the phone on its screen. Thus, you can track changes in your account in real time (for example, when making paid calls or replenishing your account).
The "Live Balance" service is paid, subscription fee is 2 rubles per day... But on some tariffs it is included in the initial set of services and is provided free of charge.

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money on your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used the number for more than 90 days, it may be blocked. To restore the number, apply to the MegaFon salon with your passport. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if it is possible to restore the number by sending a free SMS from a valid MegaFon SIM to. In the message, indicate the number you want to restore, the full name of the owner.
  - If the number is blocked after losing the SIM card, you can get a new SIM card with the same number for free by applying to the MegaFon salon with your passport.
  - If you have set the blocking, the number will be unblocked automatically on the day you selected the blocking end.
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- How do I get a new SIM card while keeping my phone number?
  Apply with your passport to any MegaFon salon in the Home region, on the territory of which the contract is concluded. You can get a new SIM card for free and continue using your number. The tariff and all conditions of service remain the same, you do not need to conclude a new contract for the provision of communication services.
  
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- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, access to the Internet. If you do not use communication services for more than 90 calendar days in a row on tariffs for calls and for more than 180 calendar days in a row on tariffs for the Internet, the subscription fee for keeping the number begins to be debited daily.
  
  In case of non-use of communication services for any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in terms of this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its cancellation and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs section or Tariff Archive.
  
  If you do not use communication services for more than 90 days with a zero or negative balance of your Personal Account, the agreement is considered terminated on your initiative. If the number was not transferred to another person, it can be restored by filling out an application in the MegaFon salon.
  
  If you plan not to use mobile communications for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter the mobile number you are interested in in the search bar and click the "Check" button. The operator's name and region will be displayed below the search bar.
  - Type the command * 629 # ... Then enter in any format the mobile number you want to check. Operator and region information will be displayed on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding an agreement for the provision of communication services or replace your valid number phone.
  
  Pick a beautiful, easy-to-remember number in the online store or in the MegaFon salon.
  
  The cost of the room depends on the class of the room: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More information about the cost of the room in the description of the service Number selection.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber's device is turned off or is out of the network coverage area”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, as well as if the old SIM card is blocked.
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- What do I need to identify the caller's numbers?
  To do this, you have the "Caller ID" service, it allows you to determine the numbers of those who are calling you. The service does not require connection and no subscription fee is charged for it.
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- Why haven't I got my number?
  The number may not be determined if the caller has the AntiAON service activated. Also, the numbers of customers of other operators or customers of MegaFon of other branches may not be identified.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has dropped?
  1. Check your balance and top up if necessary. To check the balance, type the command * 100 # or go to your Personal Account. The Internet works only with a positive balance. If you have recently replenished your account, wait a few minutes for the internet to work again.
  2. Check the balance of the Internet package. Open the MegaFon application or go to your Personal Account and in the "Services" section select Balances by Service Packages. If the included Internet volume is over, connect one of the options to extend the Internet.
  3. Check if you have connected the "Mobile Internet" service by typing the command * 105 * 4 * 4 #
  4. Make sure that you have enabled the "Data transfer" mode. You can check this in the settings of your smartphone or tablet in the section "Data transfer", "Data connection" or " Mobile network»(The name may differ from device to device).
  5. Restart your device (turn off and on).
  6. Disable Wi-Fi on your smartphone / tablet (when using a router from MegaFon, Wi-Fi must remain on).
  7. Move the SIM card to another device. If in another device mobile Internet also does not work, contact the nearest MegaFon salon with an identity document to replace the SIM card. If the SIM card is replaced, the phone number will not change, the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem / router: Reinstall the MegaFon Internet application, try connecting the modem / router to a different USB port on your computer, update the software of your modem / router. Latest versions software you can download it for free in the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G +, how to start using it and how is the transition from 2G / 3G to 4G + going?
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- How do I fund my account?
  Choose any convenient method:
  1. Top up your account with a bank card or e-wallet in the Payment section.
  2. On home page In your personal account, you can top up your account, as well as the account of another Megafon subscriber with a bank card.
  3. Set up Auto Payment yourself in your Personal Account on the website or contact a specialist in the MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you cannot pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from his account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a client of Sberbank and your bank card tied to a phone number, specify the required amount in SMS and send it to the number or use the Sberbank-Online application.
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- How to stay connected with a negative or zero balance?
  - For how long can I get details?
    You can order a one-time detailing for one or several days, periodic - for a calendar month, or receive a brief summary of all charges and payments on a monthly basis.
    
    Your details are kept for 36 calendar months (even after termination of the contract).
    
    If you have activated the "Periodic Account Detailing" service, then the detailed report will be sent to your email once a month (approximately on the 10th day of each month). You can get the report the next month after activating the service.
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  - Why may not all information be indicated in the detail?
    The subscription fee is charged in accordance with the Subscription Terms.
    
    To find out which subscriptions are connected, go to your Personal Account, select the "Services and Options" section, the "My" subsection, which will display a list of subscriptions connected to your number
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  - How do I unsubscribe?
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  - Can I listen to the recording of my telephone conversation?
    MegaFon does not record calls from subscribers.
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  - How to set up call forwarding?
    You can set or cancel call forwarding in the phone menu or in your Personal Account. For the conditions and cost of setting up call forwarding, see the service page.
    
    If the set forwarding does not work, check if your number is barred and if the number is correct.
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  - What is VoLTE technology and what do you need to use it?
    The service is available to MegaFon subscribers at all tariffs, it is provided both in the Home region and in roaming.
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  - - You have automatically activated the service They called me S. You will receive a notification in the form of a missed call from the person who tried to call you, indicating the time and number of calls. The service is free.
    - Subscribe to the Who Called + service. You will receive an SMS about a missed call or voice messages on the answering machine. When “Who Called +” is connected, the “S Called” service will be automatically disabled.
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- Emergency help
  - How do I call the emergency service?
    Single call number emergency services:
    
    1 - Fire Service;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency service gas network.
    
    Emergency phone numbers:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money on the account, and even from a phone without a SIM card to the number.
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  - What if my phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communication services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling in our country, no additional steps are required to use communication services. The only condition is that you must have a positive balance.
    
    When you leave for other countries, as well as the Republic of Crimea and the city of Sevastopol, where there is no MegaFon network, you need to make sure that you have activated the Roaming service. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to activate and deactivate services in roaming and spend less?
    The easiest and most convenient way is mobile app MegaFon or Personal Account. You can check the balance, activate or deactivate services and options, order details of expenses and ask the support question in the chat.
    
    In roaming, you do not need to change the mobile Internet settings.
    
    Note!
    
    Some phones may restrict data roaming. Go to the settings and check if the mobile Internet is turned on in roaming.
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  - Why is my mobile Internet not working in roaming?
    - There is not enough money in the account. Check your balance and top up if necessary.
    - The phone cannot find the network.
      Try restarting your phone and selecting the network manually. Go to the settings, find the item "Network selection / Operator", select "Manual" or cancel "Automatic". Select a network from the list provided. When the phone connects to the network, Internet access will appear.
    - Data roaming is disabled in the phone settings.
      Go to the settings and check if the mobile Internet is turned on in roaming.
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