An apple is on the iPhone and it does not turn on. The iPhone does not load beyond the apple (does not load) - what to do? What to do if the iPad does not turn on and the apple is still on

Posted by George Connor February 19, 2020 10: 33

“My iPhone 6 was affixed to the Apple logo for 2 hours during a software update. How can I get it back to normal? "

If you are one of the Apple fans, then you may have encountered iPhone stuck on Apple logo issue more than once. The new iPhone 11 Pro Max, iPhone 11 Pro and iPhone 11 are known to be released and many are looking to buy the new iPhone 11 instead of the old iOS device. To avoid problems like this, the iPhone keeps showing the Apple logo iPhone stuck on Apple logo and endless reboot and more, you can read and find the perfect solution. Therefore, this article aims to show you its causes and how to quickly fix an iPhone stuck on Apple logo.

Part 1: Why iPhone Freezes at Apple Logo

If your iPhone is stuck at the Apple logo, you can't go anywhere other than a constantly flashing or identical Apple logo. In most cases, when the flashing Apple logo is displayed on the iPhone, it means that something is wrong with the iOS system. Following are some common reasons iPhone stuck on Apple logo screen. Check out and figure out the real reason to get your iPhone out of the Apple logo loop.

  • iPhone stuck on Apple logo during iOS update
    If something interrupts your iPhone / iPad / iPod touch while updating iOS 13, your iOS device may freeze at the Apple logo and restart over and over again.
  • iPhone stuck on Apple logo after jailbreak
    Jailbreak is a good way to remove hardware limitations on your iPhone. As a result, you can download apps that are not available in the App Store. However, these jailbroken iOS devices can easily get stuck on the Apple logo due to file system corruption or data error.
  • iPhone stuck on Apple logo after restoring from iTunes or iCloud
    If you disconnect your iPhone from your computer during a regular restore or reset, it can cause the iPhone to freeze on the Apple logo.

Part 2: Force Restart to Fix iPhone Stuck on Apple Logo

If there are no other issues with your iPhone, you can fix the iPhone stuck on the Apple logo loop issue yourself. It won't delete iOS content and settings after restart. Moreover, force restarting iPhone is a powerful solution to fix most errors.




Don't Miss iPhone Stuck on Update Screen Here's How to Fix It

Part 3: Fix iPhone Freeze at Apple Logo with iOS System Recovery Tool (No Data Loss)

Apeaksoft iOS System Restore is your reliable tool that can restore iPhone stuck on Apple logo to normal state without data loss. Also, once your iPhone is disabled or frozen without knowing why, just select iOS System Recovery to fix your iPhone's system errors easily and safely. All iOS devices are supported, including iPhone 11 / XS / XR / X / 8/8 Plus / 7/7 Plus / SE / 6s Plus / 6s / 5c / 5s, iPad and iPod touch. It can easily deal with iPhone stuck on Recovery Mode, DFU Mode and other issues.

Step 1

Launch the program on a Mac or Windows computer. Use a lightning USB cable to connect iPhone to your computer. Select "More Tools" and then enter the "iPhone System Restore" window.


Step 2

Press the Start button to enter DFU mode manually. You can follow the on-screen instructions to put iPhone into DFU mode step by step. It doesn't matter which iOS model you are using.


Step 3


Step 4.Fix iPhone stuck on Apple logo

Your iPhone can return to normal without data loss via iOS System Recovery. You can use this to fix iPhone stuck on black / blue / red / white screen of death and other system errors with one click. Leave your comments below if you have any other solution to fix iPhone stuck on Apple logo.

Part 4: Restore iPhone in DFU Mode to Fix iPhone Stuck on Apple Logo

If your iPhone is still stuck on the Apple logo and won't turn on, then you can try the reliable solution by entering DFU mode. DFU Mode stands for Default Firmware Update, which will permanently erase all iPhone content. So think twice before fixing an iPhone stuck on the Apple logo.

Step 1.Connect iPhone to computer with USB cable and launch iTunes

Step 2.Enter your iPhone into recovery mode

Put your iPhone in DFU mode by pressing the Home and Power buttons for 10 seconds. Release the Sleep / Wake button but keep pressing the Home button until your computer displays “iTunes has detected iPhone in recovery mode ". This means that you have already entered DFU mode.


Step 3.Fix iPhone Stuck on Apple Logo and Recover Lost Data via iTunes

Release the Home button to make your iPhone screen black. After that, select "Summary" and click "Restore iPhone" to restore iPhone using iTunes.


Note. If you are using iPhone 7/7 Plus / 8/8 Plus / X / 11, you can follow the above operations, such as force restarting iPhone to also enter DFU mode. In other words, you need to replace the Home button with a Volume Down button or else.

If your Apple device freezes at the boot stage or constantly turns off without your command, then there may be two reasons - technical and software. Next, we will dwell on each option in more detail, but first you need to find out if your problem fits the cases that will be analyzed in this article.

The essence of the problem: the device does not turn on, the apple is on and off, the screen is black

So, the following troubleshooting instructions will only be valid for the following cases:

Why iPhone or iPad won't turn on

If something from the above list happens to your device, then there are several reasons for this:

  • Software - the device behaves incorrectly due to an error in the operating system. Perhaps you accidentally damaged the system files on your own, maybe installed third-party applications became the cause. If the device automatically switches to the recovery mode - DFU Mode after each power-up, it means that during the last recovery or firmware update some failure occurred, which led to the incorrect installation of IOS. That is, the device will try to boot, run into an error, and then turn off automatically, since it could not overcome the obstacle that appeared.
  • The technical one is a more serious reason, since it consists in the fact that the device cannot boot normally due to the breakdown of its internals. The hardware of your iPhone or iPad could be damaged if the device was dropped, water got on it, dust got into its insides, due to which the contacts were short-circuited.

How to fix the situation

So, from the above material, you should have understood how your device broke down. If you still haven't figured out what is the cause of the breakdown, then first try to get rid of the software error, and only then from the technical one. It is worth adhering to this order due to the fact that most often the reason lies in the software, and not in the internals, since Apple took care of their protection very well.

Eliminating a software error

If an error occurs due to a malfunction of the operating system, then the surest way out is to restore the device firmware from scratch. This can be done using the iTunes program installed on your computer. But first, charge the device's battery by plugging it in for an hour. Even if the device does not turn on, the battery will charge, unless, of course, the problem of poor loading is not in it.

If you manage to recharge the device, then follow these steps:

  1. Disconnect your device if it is not currently turned off.
  2. Launch iTunes on your computer.
  3. Now you need to put your phone or tablet into recovery mode. To do this, you must first hold down the combination of buttons "Home" and "Lock" for 10 seconds.
  4. Then you need to remove your finger from the "Lock" button, and hold the "Home" button for another 10 seconds.
  5. Connect your device to your computer using a USB cable.
  6. A notification will appear on the screen stating that iTunes has detected a device requiring emergency recovery. Confirm the start of the process.
  7. Wait for the firmware to load. Never disconnect the USB cable, otherwise the process will be interrupted, and this will lead to another breakdown of the operating system.
  8. Wait until the installation process of the operating system finishes, if everything goes well, the device will start, and all the data that was lost can be restored from a backup, if, of course, you took care of its availability in advance.

Eliminating a technical problem

If the above method did not help you, or you are sure that it will definitely not help you, then one thing remains - to disassemble the device and clean its insides, perhaps this will help eliminate the error. Attention, it is not recommended to do this yourself, as it is very easy to make it even worse by breaking the wire or damaging the microcircuit. The best option is to take the device to an official Apple technical service, where specialists will clean it themselves and, if necessary, replace damaged parts.

If for some reason you do not want to carry your phone or tablet to the service, you will have to do everything yourself. The main thing is that your every movement should be slow and accurate, otherwise additional problems cannot be avoided.

You will need the following items to clean and disassemble:

  1. A specialized crosshead screwdriver with multiple tips.
  2. A vacuum suction cup, without which it will be almost impossible to tear off the screen.
  3. A plastic spatula, for example, from plasticine, or any other non-metal object, so as not to scratch the inside of the device.
  4. An item that allows you to clear debris from your device, such as a cotton swab.
  5. A WD-40 aerosol that allows you to safely lubricate the insides of your device. But be careful, if the grease gets in too much or in the wrong place, then breakage cannot be avoided.

After self-dismantling of the device, the warranty is removed from it. If you are ready for such sacrifices, then let's start disassembling:

  1. Take a screwdriver and unscrew the two screws located near the entrance for the USB adapter.
  2. We use the suction cup to pick up the screen and detach it from the main body. At this point, it is important not to scratch the surface of the screen or break the latches that hold the screen in place. The iPhone 5 has a paint problem that peels off the device too easily.
  3. We unscrew the three screws that hold the plate, which, in turn, holds the screen of the device.
  4. We put the part with the screen aside, we will no longer need it.
  5. We take out the battery by pulling on the special plate. The battery may be a little glued on, use a plastic spatula to loosen it safely.
  6. Gradually unscrew all possible screws to remove all plates and boards in sequence.
  7. As a result, the body should remain practically naked.
  8. Carefully remove the plate covering the central processor.
  9. On it you can see his unique number and model. Write these numbers down, maybe someday they will come in handy.
  10. After you completely disassemble all the plates and boards, one thing remains - to unwind and remove the parts remaining on the body.
  11. As a result, you will have a complete set of parts that will need to be cleaned and lubricated. Further, the most difficult thing remains - to collect everything in the reverse order.

Video tutorial: "How to disassemble iPhone"

If you have successfully completed the process of parsing and assembling the device, then two options remain - the first, the phone or tablet is working, and you can finish the whole process and start using the device. The second variant of events, the device did not work, and one thing remains - to carry it to the Apple service so that qualified specialists can take care of it. As a reminder, the device's warranty is no longer valid, you will have to pay. You may also have to pay to replace damaged parts.

So, the device may stop starting for two reasons - technical and software. You can fix the software error by restoring the firmware via iTunes. Getting rid of the technical difficulties is more difficult, since you need to disassemble the device and clean all the contacts and boards. If neither the first nor the second option helped to start the device, you need to contact the official Apple service.

Today the iPhone is super popular and in demand. Its excellent screen, which gives an incredibly high quality picture, won over millions of users. Practical design, popular interface, convenient applications will not leave you indifferent to this crown of Apple's creation. But what to do if even such a perfect device has problems. For example, it just doesn't turn on. In this case, it is very important to correctly diagnose the cause. Only after that, act.

First of all, you need to diagnose problems

We will describe the most common causes of problems and tell you what to do.

When the iPhone looks at you with a blank, black screen - don't rush to panic. This does not mean that it is finished. Most likely, the reason is that the battery is completely discharged. The second reason may be a frozen iOS. It is easy to rehabilitate the device. The main thing is to do exactly what we tell you.

If the reason that the battery is discharged is the long stay of the iPhone in the cold, then first you should warm your device in your palms. Then connect the device to the charger for fifteen minutes. If the reason for the non-working iPhone is in a discharged battery, it will soon turn on. If this did not happen, it is possible that the frozen iOS is to blame. Then you need to press the HOME and POVER buttons simultaneously and hold them for ten to twenty seconds. You will soon see an apple on the screen. Release the buttons and iOS will launch after about a minute.

If in this case the long-awaited apple does not burn, we will tell you what to do. You need to turn silent mode on / off on iPhone two to three times in a row. Then plug in the charger for fifteen minutes. This operation, as a rule, always gives a positive result.

If these steps are unsuccessful, try changing the charger and cable. Perhaps they are the culprit behind the iPhone not turning on. If, moreover, you are using not the original, but a cheap Chinese fake, this may be the reason.

2. If the buttons do not work

There is also the following option: The iPhone does not respond to button presses, and the screen of the last application is frozen on the screen. The first thing to do in this situation is to force restart the device. To do this, simultaneously hold down the "Sleep" / "Wake up" and "Home" buttons, and after ten to fifteen seconds you will see that the apple is on the screen again.

It happens that the device still does not turn on. Then you should connect to the charger and leave the iPhone charging for fifty to sixty minutes. You will soon see that the charging screen is on. If this does not happen, check carefully the connector socket, charger and cable. Perhaps the reason is in them. Try the same procedure with a different source of battery charge.

3. If the iPhone does not turn on, but the apple is constantly on

Another unpleasant situation that often occurs among users of the iPhone 4S, iPhone 5S - an apple is on and off on the screen. In this case, do not test the strength of your nervous system. Most likely, there was a failure restoring iPhone from backup. What should be done in this situation? The recovery mode and the computer on which you first need to run iTunes will help you. Then connect the USB cable, but for now only to the computer. Your next action is to turn off the iPhone completely, getting rid of the apple, which is still on and off. To do this, you must hold down the "HOME" and "POVER" buttons. Next, hold down "HOME" and connect USB. This should be done until the iTunes logo appears on the screen and the image of a plug next to it. You will see an inscription on the screen that the recovery mode is working. All you need to do in the future is to click the "Restore" button.

4. If all methods did not help

What if you tried everything, but the apple never appeared on the screen of your iPhone? There is a special recovery mode - DFU. It is designed to restore iOS firmware in the event that all your other attempts have failed. We must say right away that this mode should be used only as a last resort, because when it is activated, all data from the iPhone will be lost.

So, first you need to connect to charging for five to ten minutes. Once connected to your computer, check if the device is found in iTunes. If this does not happen, switch to DFU mode: simultaneously hold down the HOME and POVER buttons for ten seconds, then release the POVER. Then, for fifteen to thirty seconds, hold the HOME button until iTunes writes "Recovery Mode". Do not expect further that the screen will thank you and show, as usual, an apple. The evidence of a successful entry into DFU is the absence of any image on the screen. If you want to restore the firmware to your iPhone, find the "Restore iPhone" button in iTunes. To exit this mode, simply disconnect the cable from the device and press “HOME” and “POVER” for ten seconds. After these manipulations, the iPhone should reboot.

5. The service center will come to the rescue

If, despite all the efforts, the iPhone could not be reanimated on its own, you will have to seek help from specialists. But remember that only with the right handling, your favorite gadget will serve you faithfully for many years.

Popular smartphones from Apple, whatever one may say, this is the same computer, albeit a mobile one. And with him, like other representatives of this class of devices, troubles can happen - both hardware and software. One of the common reasons that can happen to them is when iPhone won't turn on, but apple is on after pressing the Power button.

People call this unpleasant problem the "white apple". In fact, this is a certain state of the iPhone, which is characterized by the display of the company's logo on the screen (a bitten glowing apple) when trying to turn on the smartphone. In this case, further loading of the device does not continue. At the same time, he does not react to anything and, as usual, does not turn off. How to be?
The easiest thing to try is a Hard Reset. But, let's not rush and consider all the options in order.

So, what can be done to restore the phone's working capacity if the iPhone does not turn on and the apple is burning ?!
There are such methods:

Option 1. Hard Reset

We turn off the iPhone using the Hard Reset method, that is, the so-called "hard reset". To do this, you need to simultaneously hold down and hold down two buttons for 10 seconds: Home and Power. Keep it out until the device turns on.

Option 2. Reinstall iOS

If the first method did not help, you should try reinstalling the software on the iPhone. For this, launches. This is done like this - we connect the smartphone to the computer and launch the iTunes program. Next, hold down the Power and Home buttons. You need to hold it for about ten seconds. After this time, only the Power button must be released. After that, Aytyuns should see the device (the screen will remain dark in this case).
Well, then the program should offer to restore the device from a backup and reinstall iOS.

Then, after the device is restored - update the software.

Option 3. Picking Cydia

This method is an alternative to the previous one in the event that you do not want to restore the device, or for some reason cannot do it while the iPhone does not turn on or off, but the glowing apple is on.

Here I will make a small lyrical digression. The fact is that very often the reason that the iPhone does not turn on is the installation of some third-party application, which either did not get up correctly, or does not work correctly. Then you should try to remove it and restart your smartphone. Another equally common reason is cydia tweaks.

To restore the performance of the iPhone, which has an apple on the screen and does not disappear, let's try to load it without Cydia tweaks. To do this, turn off the device, press the volume up button - "+" and hold it down, wait until iOS boots without Cydia tweaks. If the download in this mode is successful, the reason is clearly in the last installed Tweak. Delete it and the device will work again.

If it still does not boot, then restart it again. Then after 5 minutes try calling your iPhone.
If you manage to get through - great! This indicates that the phone's loading is interrupted at the very last moment of the OS launch. Then you need to try to access the file system through the iTools or iFunBox programs and use them to search for the files that are responsible for the failure.

Otherwise, whether you like it or not, in order to remove the burning apple on the phone screen, you still have to reinstall the IOS using the method I described earlier.

Note: This instruction is suitable not only for smartphones iPhone 4, 5 or 6, but also for iPad tablets, because both there and there one operating system is installed, which means that an apple can burn on the iPad and it does not turn on or off. ...
Good luck and stable work!

If you are a regular jailbreak user, then you should be familiar with the situation when a lonely apple is lit on the iPhone or iPad screen (on a black or white background, depending on the color of the iOS gadget's case) or you see an endless "chamomile". Of course, users who have never used a jailbreak may face such problems, but the solution to this problem will be the same for everyone.

It is worth listing the most common causes of the "hanging apple" or spinning "chamomile" problem:

  • changing the iOS file system;
  • incompatibility of jailbreak tweaks from Cydia;
  • custom firmware problems;
  • defective hardware iPhone, iPad.
In fact, there is only one solution to this problem and it is universal - a complete flashing (restoration) of the iPhone, iPad. This procedure will not take you much time, so I recommend it, but if difficulties arose due to the installation of unstable jailbreak tweaks, then you can try to remove the latest tweaks through a third-party utility to access the file system or through the "Safe Mode" ( more on that below).

White apple on a black background and a black apple on a white background - depends on the color of your iPhone and iPad

Reflash / Restore iPhone, iPad

In our case, the device is not functional, so you will need to enter it into the mode. The procedure is simple:
  • connect iPhone / iPad to computer;
  • hold down the Home and Power buttons and hold them for 10 seconds;
  • after exactly 10 seconds, release the Power button, but leave the Home button pressed;
  • the device screen will not turn on, but iTunes on the computer will detect the device.
You can start recovery, and after installing iOS, iTunes will offer you to restore the system from a backup or set up iPhone, iPad as new.

For those who are not looking for easy ways

The second way to deal with the "eternal chamomile" or "endless white / black apple" will require much more labor from you, but in this case, you will not have to copy content from iTunes to iPhone, iPad, as in the first. There is also no guarantee of success, but you can try. First, you need to understand if the problem lies in Cydia tweaks. There is a way to download iPhone, iPad - download without tweaks:
  • turn off the device;
  • hold down the volume up button "+";
  • turn on the device and wait until iOS is fully loaded without releasing the "+".
If the device has booted, then the problem is with the recently downloaded tweak. If so, go to Cydia and remove the problematic jailbreak tweak for you.

If the device did not boot:

  • Turn off the device and turn it on again;
  • After a while, try calling your iPhone or sending an iMessage for iPad;
  • If the message / phone call went through - you can access the file system, if not - reflash / restore iPhone, iPad according to the instructions above.
And so, the device receives messages and this means only one thing - the error occurs at the final moment of loading iOS. Therefore, using iTools or iFunBox, you can access the device's file system and try to restore problem files yourself. Of course, you can restore files only if you have backups, but if your iPhone or iPad demonstrates an "eternal apple", then most likely you brought the device dripping into the file system and you should have backup copies of the files being changed ...

Nothing helped?

You are not a jailbreak user and it is not possible to restore the device, or maybe you cannot switch your iPhone, iPad to DFU mode at all, although you are doing everything right - it means that the hardware part of the device is faulty and you should take it to the service center.

If you didn’t find the answer to your question or something didn’t work out for you, and there is no suitable solution in the comments below, ask a question through our