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Why iPhone 6 won't receive calls malfunction. The iPhone is not receiving calls. Why is iPhone busy when calling

The iPhone won't ring. in the sense of not accepting incoming, but voice mail passes. It sounds, of course, somewhat strange, nevertheless, just such an unpleasant problem has a place to be. Moreover, Apple users encounter it often enough to consider it completely insignificant.

In most cases, upon discovering that his iPhone is not ringing (by the way, it can be an "old" 4S and a completely new iPhone 6 with real gold plating - such, for example), the user rushes to the service center or to the store with bad feelings with complaints, not really delving into the essence of the problem. But in vain.

The fact is that if, as we have already said, the iPhone does not ring, but it reproduces voice notifications correctly, then you can try to deal with this incomprehensible gimp on your own and save your time (and a little nerve cells) on trips to the SC.

Firstly, there is always the possibility that your iPhone, however, like any other smartphone or phone, for some reason there was a sudden failure when connecting from the operator's network. Yes, it happens. But this, as they say, goes away by itself, well, in extreme cases, a reboot will be required.

Secondly, when the iPhone does not call, but sends calls to voice mail, then this problem is most likely not one of those that can be effectively eliminated only in a service center, you can do it yourself. In general, if this happened, then for a start we develop the idea that nothing terrible happened to your smartphone.

Most often, the solution turns out to be quite simple, and it is called "Do not disturb" mode. If it is activated, the iPhone does not ring, and the incoming calls are transferred to voice mail, if the subscriber does not call back within 3 minutes. Then you will notice the incoming only in the form of voice mail, and not calls or missed notifications, as it should have been.

In iOS 7 and iOS 8, the Do Not Disturb mode is very easy to turn on, and sometimes the user accidentally activates it when fiddling with the settings of his iPhone, for example, in the Control Center or in the process of changing other settings, which begins with a swipe up from the bottom edge screen.

How do you know if your iPhone is not ringing due to Do Not Disturb? It's not difficult at all. We carefully look at the upper right corner of the screen. If you see an icon in the form of a small crescent next to the clock, then your smartphone is still operating in the “do not disturb” mode. Further - according to the situation.

If you need to turn it off, just swipe up from the same bottom edge of the screen, open the Control Center, find the same crescent moon icon in it (if it's white, then the Do Not Disturb mode is active) and tap it once. It's all. The icon will turn gray and the iPhone will return to normal calling mode.

Now all that remains is to check if the option to enable the "Do not disturb" mode is activated by schedule. To do this, go to "Settings", open the "Do not disturb" tab and make sure that both the "Manual" and "Scheduled" options are disabled.

However, if everything is fine with the connection, and after turning off the "Do not disturb" mode, the problem remains, i.e. The iPhone does not ring and still does not receive calls, then you really have to consult with a SC specialist.

Articles and Life Hacks

Subscribers often complain that when they try to call someone, there is no connection, iPhone does not ring or receive calls, despite the fact that the Internet is functioning normally and SMS messages are received. This is one of the most common problems that phone users come to a service center with. Moreover, if you are, a similar problem may also be probable.

IPhone does not receive calls and does not ring: basic steps

If a similar problem exists since the purchase of the mobile device, then this is a defect in the communication module. To resolve this issue, you must contact the specialists at the service center for help.

If the malfunction occurred later, then you can try to work with another SIM card, there may be a problem in the card. In addition, you can contact the office of the mobile operator.

The main function of the iPhone is making calls. In the modern world, where it is impossible to exist without communication, the absence of a call limits the possibilities of communication both in personal life and in business.

Prompt contact with experienced craftsmen will help save your time as well as reduce the harm caused by delay. Qualified specialists will repair the phone reliably and with high quality in a short time. If your phone won't receive calls, don't expect the problem to resolve itself. It will not go away and will even get worse. So, water that has got inside the apparatus is not in one place, but spreads to nearby mechanisms. This will greatly complicate the work of a specialist.

Why are there no outgoing and received calls on the iPhone?

Explanations that the iPhone does not ring and does not receive calls can be different:

1. If the iPhone gets wet or if it is mechanically damaged (falling, hitting) the power amplifier breaks down. The solution to the problem is timely diagnosis.

2. The most common reason for the device not responding to calls is damage to the binding of the radio path. The reasons are similar to the previous case (fall or exposure to moisture).

3. The device cannot receive calls due to damaged antenna. Solution to the problem: replace the antenna.

4. Water entering the device will damage the components of the printed circuit board. Only diagnostics carried out in a specialized center can solve the problem. When contacting specialists promptly, you can restore the device's performance at the lowest cost. Of course, according to your location, it is better for you to know.

5. If water gets inside the unit, the power circuit may short circuit, resulting in speaker damage.

6. Frequent use of quiet mode may result in no sound when making a call. Solution: you need to check the operation of the side switch.

Sometimes the iPhone has problems handling incoming and outgoing calls. At the same time, the operator's network icon can show a high level of signal reception and transmission. Let's consider in more detail what to do if the iPhone does not receive a call and how to return this function to the phone.

Types of problems and their causes

Incorrect work with calls can manifest itself in one of the following ways:

The screen does not display a new call notification, and after the call ends, the Missed call icon appears in the action center. This type of error is caused by incorrect configuration of the voicemail function. The phone automatically redirects any signal to it, so you will know about the presence of an incoming call after it has been dropped;
There is no ringing or vibration during a call, but a call notification is displayed on the screen. In this case, check the operation of the speakers and, if necessary, replace them with new ones;
There is no connection on the phone, even if the SIM card is inserted into the phone. The cause of the malfunction is an incorrect position of the card in the tray or a hardware failure of the communication module.

First Aid - Correct IPhone Setup

First, check to see if the ringer on / off key has been pressed. And add sound on your smartphone. If you practically do not hear the call, but it appears on the screen, you need to monitor the sound settings of the device.

Even if the sound in the system is set to the highest level, you need to adjust the input volume separately, as the two are different from each other.

Turn off Do Not Disturb mode. The convenience of this option is that you can use your gadget as usual, but you will not be able to call and disturb the peace. Many users simply forget to disable this setting. Go to the notification center or device settings and deactivate the "do not disturb" slider.

To stop the constant sending of a call to voicemail, you must reset your phone via iTunes.

Also, starting with iOS 9, the following bug was noticed in the device, due to which the iPhone does not accept incoming calls. If during an incoming call your phone lies on the surface with the screen down, the call will be heard, but the incoming one will not be displayed on the screen itself. How, then, do you rise to the challenge?

To do this, open the list of running applications (a window of all open tabs). The bell panel will be available on the second screen. This bug is still not fixed by Apple and may appear on the iPhone from time to time.

Gadget repair

If you are faced with a problem when the iPhone not only ignores incoming calls, but also does not recognize the operator's network at all, you should check the operation of the hardware parts of the smartphone. First, try using a friend's SIM card. In 90% of cases, a failure in signal reception is explained by the blocking of the existing sim.

You may be inserting the card incorrectly into the SIM tray. It should be installed as shown in the figure:

If problems with the signal appear regardless of the SIM card, the GSM antenna should be replaced. A new part can be purchased at the IPhone Parts Store. Before starting the repair, make sure you have a set of necessary tools: a spudger, screwdrivers, tweezers, a suction cup for the screen.

You can find any instructions for self-repairing Iphone on our website, or make a call to a specialist for to any place convenient for you.

If the sound of an incoming call or messages has stopped playing on the iPhone, this does not mean that it is time to run to the service center. There is a chance that you have stumbled upon a rare, but not a single bug. A banal reboot or turning on / off the silent mode switch may not help, which is why try using our instructions.

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What to do if there is no sound (disappeared) of an incoming call on iPhone

Despite the fact that the iPhone is a very reliable thing, sometimes users are faced with a sudden disappearance of the ringtone when calling. There is an incoming call, but there is no beep, what should I do? Below we will tell you how you can fix this problem.

IPhone may be muted

In most cases, the ringtone stops playing because the iPhone has been put into silent (silent) mode. Of course, this explanation is very simple, but it is often the most correct one, especially for very “new” gadget owners.

ON THIS TOPIC: .

In order to fix this problem, check the volume switch on the left side of the iPhone. If the switch is on mute, just slide it, and when a call comes in, music will play again.

iPhone needs restart

If the volume switch is in the correct position and the ringtone still doesn't sound, your device may need to be rebooted. A hard restart will fix software bugs that could have caused the ringtone to disappear. How to restart iPhone (4 ways).

No sound on incoming call on iPhone - Do Not Disturb is activated

If the ringtone on your iPhone stops ringing, check to see if Do Not Disturb is turned on. Users often mistakenly activate this mode without noticing it. If you see a crescent-shaped icon at the top of the screen, then you have Do Not Disturb mode turned on, which turns off all sound notifications.

Solving this problem is very easy. Swipe up from the bottom of the screen, open Control Center and turn off the mode. The beep should now reappear.

Check your sound settings

It is possible that the problems with the ringtone arose due to incorrect sound settings. Open Settings, select Sounds and set the ringtone and notification volume to suit your needs. Here you can also enable Change with Buttons, which will allow you to adjust the ringtone volume using the volume button on the left side of the iPhone.

No sound on incoming call on iPhone - headset mode is turned on by mistake

If you've tried all of the above methods, but none of them helped, then the problem is somewhat more complicated. For example, your iPhone may have remained in headset mode by mistake. This can be easily checked in the Music application or Control Center by clicking on the icon “ Devices ".

Try plugging and unplugging the headphones several times, gently cleaning the audio / Lightning connector with a toothpick, and restarting your iPhone.

Troubleshooting with AssistiveTouch

1. Open the menu Settings → General → Accessibility.

2. Go to the section and activate this function through the corresponding toggle switch. A dot will appear on the screen with additional menus, which can be positioned anywhere on the display.

3. Tap on the menu AssistiveTouch and select " Apparatus».

4. There should be an icon “ Mute sound"With a crossed-out bell (if not, then put this function in this position), and on the left, tap on" Louder»To increase the ringer volume.

5. Disable AssistiveTouch as unnecessary.

On your iPhone 6, iPhone 5s, iPhone 4, iPhone 5, iPhone 7, iPhone 6s, iPhone 4s and so on, the sound on the call has disappeared and you do not know what to do?

I think we will solve this problem. Of course, one cannot ignore the hardware part, but these breakdowns are rare and will not be discussed here.

In most cases, the ringtone does not work with an incoming call due to the fault of the users themselves, or rather an accidental disconnection.

Below I will give the most common reasons when the sound disappears during a call (if the problem is not solved, then it is either "individual" or hardware).

What to do if the ringing sound disappeared in the iPhone - the first reason

Second, notice the little switch — beginners usually don’t know about it.

It is located on the left side of the case. What is it for? So that your phone doesn’t bother you sometimes, it will instantly turn it on and you can also turn it off instantly. Conveniently.

The second reason why the iPhone does not work the ringtone

Another equally common reason is the accidental activation of the Do Not Disturb mode.

If there is a crescent moon icon at the top of the screen, then all sound notifications are disabled, including the ringtone.

Such a problem is eliminated simply and quickly. You just need to slide your finger up and down the screen to open the control panel and disable this mode.

To turn it off, just click once on the "crescent" and that's it. If this is not your case, go ahead.

The third reason why the call sound disappeared in the iPhone

If you often use headphones, then the problem may be in the connector where you connect them.

In most cases, upon discovering that his iPhone is not ringing (by the way, it can be an "old" 4S and a completely new iPhone 6 coated with real gold - such, for example), the user with bad feelings rushes to the service center or to the store with complaints, not really delving into the essence of the problem. But in vain.

On the one hand, it is very convenient for a modern person to be in touch around the clock almost anywhere on the planet, on the other hand, each of us sometimes has to answer or drop calls that come at the most inopportune time.

At the same time, to solve the problem, it is enough to devote a few minutes to setting up the Do Not Disturb mode or adding intrusive contacts to the Black List.

Why is iPhone busy when calling

It's worth starting with a brief description of the two most common cases of short beeps (busy mode) when making a call, namely:

1. Busy, because the line is really busy - the subscriber is talking to another subscriber;

2. Busy because the caller dropped (rejected) the call.

To reset an incoming call on iPhone, you must:

If the iPhone is locked, double-click the physical On button.
If iPhone is unlocked, the red Reject button.

Why is iPhone always busy

Do Not Disturb is enabled on the subscriber's device

The Do Not Disturb feature makes the iPhone unavailable for calls from any numbers, while it can be activated and deactivated automatically at a specified time (for example, at night), a detailed guide to setting the mode can be found here. In the active Do Not Disturb mode (a month icon appears in the status bar), the iPhone also answers incoming calls with short busy beeps.

Of course, there is always the possibility of missing a really important call, for example, from family and friends. To avoid such situations, you can make an exception for certain callers and allow them to dial to the iPhone in Do Not Disturb mode. To do this, you need to perform two operations:

1. On the page of the desired subscriber in the Contacts application, click "Add to Favorites";

2. Go to Settings → Do not disturb → Call admission and put a checkmark in front of the "From favorites" item.

Why is it “busy” only on the first call on iPhone?

Another option that, in theory, allows you not to miss an important call in the “Do not disturb” mode is called “Repeated calls”, you can enable it in the same Settings → Do not disturb menu (see the screenshot above). In active mode, the function will skip a call on the iPhone if this is the second call attempt in the last three minutes.

Your number is blocked (blacklisted)

Blocking subscribers using the "Black List" is easy and quick (detailed instructions on how to work with this function can be found here and here), while the marked contacts from the address book will not be able to call the user's iPhone, immediately after the call in the handset short busy beeps will sound... Thus, the "Black List" allows you to solve the problem with specific subscribers, messages and calls from whom you want to completely ignore.

Based on materials from yablyk

Articles and Life Hacks

Often, subscribers complain that when they try to call someone, there is no connection, the iPhone does not ring and does not receive calls, despite the fact that the Internet is functioning normally and SMS messages are received.

This is one of the most common problems that phone users come to a service center with.

Basic steps to take when solving a problem

If a similar problem exists since the purchase of the mobile device, then this is a defect in the communication module. To resolve this issue, you must contact the specialists at the service center for help.
If the malfunction occurred later, then you can try to work with another SIM card, there may be a problem in the card. In addition, you can contact the office of the mobile operator.
The main function of the iPhone is making calls. In the modern world, where it is impossible to exist without communication, the absence of a call limits the possibilities of communication both in personal life and in business.
Prompt contact with experienced craftsmen will help save your time as well as reduce the harm caused by delay.
Qualified specialists will repair the phone reliably and with high quality in a short time. If your phone won't receive calls, don't expect the problem to resolve itself. It will not go away and will even get worse.
So, water that has got inside the apparatus is not in one place, but spreads to nearby mechanisms. This will greatly complicate the work of a specialist.

Why are there no outgoing and received calls on the phone?

The explanations can be different:

If the iPhone gets wet or if it is mechanically damaged (dropped, hit), the power amplifier breaks down. The solution to the problem is timely diagnosis.
The most common reason for the device not responding to calls is damage to the binding of the radio path. The reasons are similar to the previous case (fall or exposure to moisture).
The device cannot receive calls due to damaged antenna. Solution to the problem: replace the antenna.
Water that gets inside the device will damage the components of the printed circuit board. Only diagnostics carried out in a specialized center can solve the problem.
When contacting specialists promptly, you can restore the device's performance at the lowest cost.
If water gets inside the unit, the power circuit may close, resulting in speaker damage.
If you use Quiet Mode frequently, you may experience no sound when making a call. Solution: you need to check the operation of the side switch.

the iPhone, for all its logic and simplicity, is a technically complex device with a wide range of functions that many users somehow underestimate. Take the HEIF format though, which allowed users of compatible iPhone models to get unlimited space in Google Photos for storing photos in their original quality. Of course, Google promised to shut down the shop so that everything was fair, but before doing this, people could use this privilege for several years and not give a shit. However, sometimes even less obvious features of the operating system come across, which many take for a problem and try to fix it with the help of service centers.

Having trouble calling your iPhone? There may be two reasons for this.

Can't dial an iPhone

Recently, a friend turned to me for help, who complained that no one could get through to him the first time, but only the second. He said that he had already rebooted his several times, installed all the latest updates and even received a new SIM card from the operator, because he thought that the problem was with the old one. Needless to say, neither the first, nor the second, nor the third situation improved. Moreover, no matter what SIM card he inserted into the tray, calls invariably passed only the second time, and the caller received a notification that the called subscriber was busy.

However, as soon as I took the smartphone in hand, everything became clear. It turns out that all this time my friend had the Do Not Disturb mode activated, which prevented the incoming calls from going through. But due to the peculiarities of its operation, the mode blocked only the first call, assuming that if the caller calls again, then something serious has happened and it is better to skip this call.

Do not dial the first time. What to do

To disable Do Not Disturb mode, go to Settings;
Select Do Not Disturb from the list of available options;

Disable Do Not Disturb mode by moving the toggle switch to the inactive position.

However, there is another side to the problem faced by my friend. It turns out that iOS has a special add-on that. Because of this, many users who accidentally activate this option cannot understand why people whose phone numbers have not been added to the contact list cannot be dialed.