The apple mobile device driver disappeared on the laptop. ITunes Can't See iPhone: Causes and Solutions. Install, update or restore iOS drivers via iTunes
Earlier we wrote about why the operating room windows system 10 does not see android phoneconnected via USB. This time, we propose to consider the situation where Windows 10 does not see the iPhone. In this topic, we will look at the causes of such a problem and how to solve it.
Reasons why Windows 10 can't see iPhone
Despite the fact that modern gadgets with operating room iOS system so crammed with all sorts of functions and can do without connecting to a PC, nevertheless, such a need occasionally arises. And the moment a user connects his iPhone to a Windows 10 computer, he finds that the device is not recognized and is not displayed in File Explorer.
Why is this problem happening? The reasons for this are as follows:
- Failure of the trusted connection mechanism (lack of keys for authorization);
- Damage to the USB cable or socket (both PC, Android and iOS);
- Viruses;
- Incorrect PC connection settings.
And if in Android version 4, 5 or 6 the reasons are similar and resetting the settings often helps to solve the problem, then the solution to the problem on iOS is distinguishable.
Ways to solve iPhone detection via USB issue
If Windows 10 does not see the phone via USB, it is worth trying to clear the contents of the special Lockdown system directory. To do this, do the following:
- Disconnect the iOS device from the computer.
- Press ++ [G] or select "Go to Folder" from the "Go" menu of the OS X menu bar.
- Go to / var / db / lockdown.
- A new window will open. Here you will see several certificate files that need to be removed.
- After deleting, you need to connect the iPhone and accept the confirmation of trust in the device. After performing these manipulations, the system will see the connected gadget.
However, if the above method did not solve the problem and Windows 10 still does not see the iPhone, it is worth making adjustments to the system settings. To do this, you need to enable the display of hidden files and folders. Next, go to drive C \\ ProgramData \\ Apple \\ Lockdown. We also delete certificates in this folder.
Also, as an option, you can run driver updates. To do this, go to the "Device Manager", expand the branch mobile devices and click on the Apple device right click mouse. We select "Update drivers".
In the "Install from disk" dialog box, click on the "Browse" button and navigate to C: \\ Program Files \\ Common Files \\ Apple \\ Mobile Device Support \\ Drivers.
Select the file "usbaapl" (in 64-bit editions of Windows "usbaapl64") and click "Open". We start updating the drivers.
IMPORTANT! If there is no folder at the specified path, or is missing desired file, look for it in the C: \\ Program Files (x86) \\ Common Files \\ Apple \\ Mobile Device Support \\ Drivers directory.
If updating the drivers did not solve the problem, you should reset the gadget settings to the factory settings.
You connect your iPhone or iPad to your computer and you see an error window that says “ USB device not recognized "? Well, you are not the first one who has encountered such a problem, unfortunately, it appears quite often and for a variety of reasons. In this guide, we will describe all the known ways to fix it.
Reboot your computer
The first thing to do after you see the ominous "USB device not recognized" error message is to restart your computer. You should first disconnect your iPhone or iPad from your computer and connect it via USB after it is fully turned on. In many cases, a banal reboot fixes the problem, however, if in your case it still manifests itself, pay attention to other recommendations.
Make sure you have the latest version of iTunes installed on your computer
At this point, everything is also simple - start iTunes, go to the "Help" menu and select " Updates". In the event that updates are available, wait for them to download and install, then try connecting your iPhone or iPad again.
Disconnect other USB devices
If you have a lot of USB devices connected to your computer, you should try to disconnect those that are not currently needed. After that, try connecting your iPhone and iPad to your computer again - in most cases, the problem will be resolved.
Reinstall iTunes
If this does not help, then the problem may lie in a crash in iTunes. Such failures occur quite rarely, but you should still make sure that iTunes is working properly. Process iTunes uninstall it is not difficult, however, the components must be removed strictly in the following order:
- iTunes
- Apple Software Update
- Apple Mobile Device Support
- Bonjour
- Apple Application Support (iTunes 9 or later)
After all the iTunes components are removed from your computer, you need to restart it and install the latest version of iTunes by downloading it from the official Apple website.
Check for driver conflicts
Step 1. Run “ Task Manager»
- Windows 7: Start -> « Control Panel» -> « system and safety» -> « System» -> « device Manager»
- Windows 8: Swipe in from the right edge, select " Search", Enter" device Manager" and press Enter
- Windows 10: Click on the search box on the taskbar, type “ device Manager" and press Enter
Step 2. Find the driver item in the list of the "" section
Step 3. If next to the driver Apple Mobile Device USB Driver a down arrow is displayed, right-click on the driver and in the opened context menu select " Engage". If a different sign is displayed next to the driver, go to the next step
Step 4. If next to the driver Apple Mobile Device USB Driver an exclamation or question mark is displayed, right-click on the driver and select " Delete»
Step 5. Right-click on the item " Universal controllers serial bus USB"And select" Update hardware configuration»
Step 6. Wait for the driver reinstallation to complete
While the iPhone and iPad can completely dispense with a computer, there are times when you might need one. Well, since the Apple technique is also not perfect and it may have errors, one of which I will try to help you solve.
One of the most popular is when the computer does not see the iPhone. There may be many reasons for this, but the most common cause of this error is the saved keys from past connections. Usually, each time you connect, the question "Trust this computer" should appear, but sometimes it does not appear. This problem can be solved in a few simple steps.
MacOS does not see my iPhone or iPad
I'll start with the native iPhone and iPad computer Mac based on macOS. Naturally, due to the fact that this is one "family", users are less likely to have a problem when the computer does not see the iPhone. But such cases do happen.
So, if your iPhone stubbornly doesn't want to see your Mac, try cleaning the contents of the special system folder - Lockdown. To do this, follow my steps:
Step 2. Enter the program Finder and simultaneously press cmd + shift + G
in the window that appears, enter / var / db / lockdown and click the go button.
Step 3. You will be taken to the folder with certificates of all devices that are ever connected to your Mac, they need to be deleted
Step 4. Press simultaneously the cmd + a buttons and move the selected files to the basket with the button "Move to cart" or by simple drag and drop
Then plug in iPhone computer and when asked to trust or not, you answer to trust. The Mac should now see the iPhone normally.
Windows 7, 8 or 10 computer can't see iPhone
Step 1. Disconnect all devices from the computer and close iTunes
Step 2. Press the Ctrl + Esc buttons at the same time
Step 3. Click on the magnifying glass icon or search field and enter% ProgramData% in the field and press Return
Step 4. Double click the Apple folder
Step 5. On the Lockdown folder, right-click and select "Delete"
Step 6. Restart your computer and iPhone. If you don’t do this, you might get error 0xE80003.
Update iPhone drivers on Windows 7, 8 or 10
If the above method did not help, for Windows 7, 8 or 10 there is another way to solve the problem when the computer does not see the iPhone, but it is more difficult. You need to install drivers on your iPhone.
Step 1. Go to "Control Panel" on Windows 7, 8 or 10 and select "Device Manager"
Step 2. In the list, select the section "Universal Serial Bus Controllers" and find the driver Apple Mobile Device USB Driver
Step 3. Click on it with the right mouse button and select "Update driver"
Step 4. Now select "Search for drivers on this computer" and "Select a driver from the list of already installed drivers"
Step 5. Select "Have Disk" and specify the folder C: \\ Program Files \\ Common Files \\ Apple \\ Mobile Device Support \\ Drivers, in the folder select usbaapl and click "Open"
Step 7. Now you can open iTunes and check if he sees the device or not, if not, try restarting your computer.
Conclusion
I wish my advice would help you solve the problem when the computer does not see the iPhone or iPad. I advise you to regularly visit my section, you will learn a lot yourself and help your friends solve problems with their devices.
As an iOS user, you probably already know why such a thing as Apple Mobile Device USB Driver is important for your iPhone / iPad / iPod. When you connect an iOS device to your computer, Windows automatically installs this driver into the system so that you can easily connect and transfer files and data in the future.
However, sometimes something can go wrong and you will have problems with it. For example, some users who have installed the Apple Mobile Device USB Driver in the system still cannot connect their iPhone / iPad / iPod to the computer. At the same time, iTunes cannot recognize the connected device, and the system will display a message indicating the need to update the Apple Mobile Device USB Driver.
Let's take a look at the methods by which you can fix problems with this Apple drivers.
Troubleshooting Apple Mobile Device USB Driver
Find Apple Mobile Device USB Driver
If iTunes cannot recognize the iPhone / iPad / iPod after you have connected it to your computer, then you need to make sure that you have the most latest version of this program and your device is turned on. Then you need to find the Apple Mobile Device USB Driver on your computer. How to do it? We will now consider this for all versions. operating systems Windows.
Windows 10
Click on the Search bar in the lower left corner of your screen, and then type in "Device Manager" and press Enter. Open the drop-down item " USB controllers", Which will contain the Apple Mobile Device USB Driver.
Windows 8
Right click on Start and select "Device Manager". As in the previous paragraph, open the list "USB Controllers" and find the required driver in there.
Windows 7
Navigate to Start → Control Panel → System and Security → Device Manager. As in the previous two paragraphs, you will find the Apple driver in the USB Controllers list.
Attention: you will be able to detect the Apple Mobile Device USB Driver only if an Apple device is connected to the computer.
Apple Mobile Device USB Driver Update
Considering that you should already be in the Device Manager, do the following:
Restart Apple Mobile Device Service to activate Apple Mobile Device USB Driver
After updating the Apple Mobile Device USB Driver, try connecting your iPhone / iPad / iPod to your computer and see if iTunes can detect it. If the situation remains unresolved and you still could not connect Apple equipment to the system, then let's try to restart Apple Mobile Device Service. Restarting this service may fix the problem with the not working driver.
- Click Windows + R.
- Enter services.msc and press Enter.
- Click on Apple Mobile Device Service twice.
- Click on the startup type drop-down menu and select Automatic.
- Then click on the "Stop" button and then click on the "Start" button.
- Close the window and restart your computer.
Try connecting your Apple device to your computer again and see if iTunes can detect your iPhone / iPad / iPod.
The note:before you enter Services, make sure you close iTunes and disconnect your Apple device from your computer. Also remember to update your iTunes to the latest version.
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Sometimes drivers are needed for the most unexpected devices. In this article, we will explain how to install software for Apple Mobile Device ( Recovery Mode).
How to install driver for Apple Mobile Device (Recovery Mode)
There are several options that are fundamentally different from each other. We will try to sort them all out so that you have a choice.
Method 1: Official site.
The first thing to do when installing the driver is to visit the manufacturer's official website. Quite often, it is there that you can find the software that is required at the moment. But, having visited the Apple website, you will notice that there is no file or utility there. However, there is an instruction, let's try to understand it.
This method may not meet your expectations, so we advise you to read other methods of installing the driver for Apple Mobile Device (Recovery Mode).
Method 2: Third-party programs
There are a number of programs that are capable of installing a driver on your computer. They automatically scan the system and look for what is missing. Or they update older versions of the same software. If you haven’t come across such software before, then read our article on the best representatives.
The best among the rest is considered. This program has its own, fairly large database of drivers, which is updated almost daily. In addition, it has a clear and well-thought-out interface, which can only help an inexperienced user in the process of dating. If you do not know how to use it, we recommend reading the article on our website, where everything is discussed in detail.
Method 3: device ID
Even such a non-standard device has its own unique number. Using the ID, you can easily find the software you need without downloading any utilities or any applications. For work, you only need a special site. Unique identifier for Apple Mobile Device (Recovery Mode):
USB \\ VID_05AC & PID_1290
If you want to get detailed instructions on how to install a driver using ID, we advise you to read our article, where this method is analyzed in more detail.
Method 4: Standard Windows Tools
A method that computer users rarely use due to its low efficiency. However, it also needs to be considered, since it is not the only one where you do not need to download anything. Even visiting third-party resources does not apply here.
This completes the analysis of how to install the driver for the Apple Mobile Device (Recovery Mode). If you have any questions, feel free to ask them in the comments.
