We contact the technical support service of classmates. How to contact Odnoklassniki technical support Where to find support in Odnoklassniki

Almost every large Internet resource has its own own service support, which should help users solve various problems and answer technical and other questions related to the use of the service. Odnoklassniki is one of the largest social networks in the CIS, so there are also specialists here who can provide prompt assistance.

In this article we will tell you in detail and with examples how to contact support:

• In the computer version of the site;
• IN official application for mobile devices;
• In the mobile version of the site.

zboy support in "One"classmates" from a computer?

After going to the site itself, you should click on the “Help” button, which is located on the very right top corner screen.

Next, a page will appear with many different instructions and tips for using the site. At the very beginning, in the section with “Current questions” you need to open the window “How to contact the Support Service”? Here specific recommendations for the user will be indicated with a proposal to fill out a special application form. To do this, you need to follow the appropriate link “here”.

In the next window, you first need to select the desired item from the list for the purpose of your appeal. For example, a user may need to restore his page data, or ask a question about his payments or sent gifts on the site. After this, you need to indicate your email, as well as enter the comment itself, which will reveal the essence of the problem. If necessary, you can add a file to the request. After this, you can click on “Send message”.

Depending on the selected purpose of the request, additional items may appear in this window that will help clarify the problem.

If everything was filled out correctly, the user will see a message stating that the request has been accepted and will be reviewed soon.

Hotline phone number in Odnoklassniki

It is important to note that Odnoklassniki does not have its own number hotline, which you could call to resolve this or that issue. All requests are accepted only through the form described above. At the same time, they are considered fairly quickly if all the information was provided correctly.

On top of that, most of the problems that users have while using the site simply cannot be solved over the phone. The point is that the user must provide all the information, including links and various attached files, so that the support staff can accurately diagnose and fix the problem.

How to contact the servicezboy support in "One"Oklassniki" through the application?

For users mobile application First you need to go to the main menu and select “Help”.

Here you need to select the first section “Write to us”.

In the next window, you will need to select the purpose and subject of the appeal, as well as indicate other data that will be required depending on the type of problem. To confirm your request, click on “Next”. After this, technical support specialists will study the question and give their answer.

How to contact the servicezboy support in "One"oklassniki" through the mobile version of the site?

On the website m.ok.ru, which is adapted for mobile browsers, you must first call up the main menu by swiping to the right, after which you should go to the “Help” section.

On the page that opens, you just need to select the purpose and topic of your appeal, supplementing it with all the necessary information, windows for which will appear as you fill out the appeal. To confirm, click on “Submit”.

Conclusion

Despite the fact that in Odnoklassniki you cannot call direct number to contact support specialists, it still works quite quickly and tries to resolve user questions as soon as they arise.

Attention! Try this first - it's faster:

How to solve the problem faster?

If the problem is different, open it first help page(opens in a new window, then switch back here): most likely, you will easily find the answer to your question or solution to your problem there, and you won’t need to contact anyone!

Click where it says "Searching for an answer" and start typing your question or the essence of the problem, for example, "how to add a friend." You will immediately be shown an answer that should help in your case (and below are other answers that may also be useful; click on any of them to see).

Read carefully the answers that were found. Take action! It says what to do there. There may be links to other answers and instructions, these are highlighted in color and can be clicked on to read.

If none of the answers are suitable, erase what you wrote in the search and try asking the question in a different way.

How to contact Odnoklassniki support service?

If your question is not answered in the help system, you can contact the people at the support service. If your site is not yet open, first open Odnoklassniki (via login or help page). If you have already typed something in the search, then at the very bottom of the help page (scroll to the end), there is a link “Contact support.” This is the official support for Odnoklassniki users. This is what the link looks like:

Important: to contact support you must have an address email: This is exactly what the answer will come to you. If you don’t have an email address, register it first - for example, here are instructions for free registration on Mail.ru.

If you don't see the "Contact Support" link, type something in the search bar! Without this, she does not appear. Or look for the link “How to contact Support?” and click on it: then you will see brief instructions and the word “here”, which you need to click on.

Another option for you, if nothing works, here is a direct link: Contacting Customer Support. The contact form will open:

When the form opens, first click “Select the purpose of the appeal” and select your goal from the list: access, payment problem, violations, and so on. Additional questions may appear to clarify the essence of the problem. Everywhere, choose the option that suits your case. If necessary, the site will ask for your phone number. All this is needed to speed up the work of the support service. Below you need to indicate your email address. You can't make a mistake in a single letter! They will contact you by mail, you need to have constant access to it.

Then in the text field "Description of the problem" Briefly and clearly describe your problem. Do it politely, and don't write in capital letters. Next, you can attach a file with a photo or screenshot, if appropriate.

Now that you're done, click "Send message." Please note that you will have to wait several days for a response. Check your email from time to time (it’s convenient to do this on the start page). It is impossible to say exactly when they will answer: maybe quickly, maybe not so much.

Is there a phone number for Odnoklassniki support? What number?

There is no Odnoklassniki support phone number. There is no hotline, toll-free number, or call center. But many are still looking for how to call there. You can think for yourself and understand why telephone support does not exist. Firstly, you can solve most problems with Odnoklassniki yourself, and also find answers to most of your questions. We have good instructions what to do in this or that case:

Second, imagine what phone support would look like. You call and say: “I have such and such a problem, solve it!” They answer you: “Who are you?” You: “Yes, I am such and such, my page is such and such.” Support: “Why should we believe you, maybe it’s not you?”

Thirdly, there are a lot of Odnoklassniki users, and they often have the same problems - primarily due to their own inattention and naivety. If you receive calls from everyone, you can go crazy on the same day!

So use what you have. Above it is written how to contact Odnoklassniki support through the website. But in order not to wait for an answer, it is better to find it yourself. There is no point in writing to support if your case is one of the common ones. For example, thousands of people forget their password every day. Therefore, there is a ready answer for them. You can deal with such problems on your own, without outside help.

If you cannot log into your page, have lost your password, do not have an old phone number, or the page is blocked, we have already written ready-made instructions for you on what to do in these cases. Just read them and do everything in order:

Is there a support group for Odnoklassniki on VKontakte?

The daily work of the social network is supported by a whole staff of administrators and moderators. They will help resolve any issues: if you cannot log in account, your account was hacked, photos from your albums disappeared, or you encountered fraud on the site. For any technical problems or problems with payment, also contact OK specialists. Let's figure out what is the best way to contact Odnoklassniki support: a toll-free phone number (is there one?) or by email.

If you like to solve important issues over the phone or the problem requires prompt action, then you are more interested in how to call OK administrators. Unfortunately, this is impossible to do. All requests from users on the social network are accepted only in writing sent through a special form on the website.

How to contact the administration

We'll tell you how to write to the technical assistance service. Go to the “Help” section, the link to it is located in the upper right corner or in the drop-down menu on the central orange strip next to the silhouette of the man. Open any section and scroll through its items to the very bottom. There you will see “Contact Support”:

Select the purpose and subject of the message from the drop-down lists. Select values ​​that are as close as possible to the essence of the problem that has arisen - then the letter will go to a specialist who is better versed in this area and will quickly understand the situation. Enter your email address to receive a response from the administrator. Please indicate a valid mailbox to which you have full access.

You can add a file to your request. This is not a required point, but it will help illustrate the problem more clearly. You can send 1 image up to 10 MB in size. Click “Attach file” at the bottom of the form, select a photo on your computer drive and click “Open”. When all fields are completed, click “Send Message.”

If you are unable to find the form for sending a message to moderators, you can contact technical assistance using the link: https://ok.ru/dk?st.cmd=helpFaq&st.section=2&st.subSection=16&cmd=PopLayer&st.layer.cmd=PopLayerHelpFeedback

In the response letter, the administrator may request additional data - screenshots, photographs or videos of problems. To take a screenshot, open the problematic page and press “PrntScrn” on your keyboard - this key is located on the top right side. The image will be copied to the clipboard. Run Paint program or other graphic editor, select "Insert" from the menu. Save the picture to a file and send it to the moderator.

To quickly report inappropriate user behavior - sending spam, posting erotic photos, insults - or conflict groups, go to the main page of the offender. In the menu under the main photo, click “Other actions” and “Complain”:

In the pop-up window, indicate the reason for the complaint in the list and send a message to the administration.

How to write to Odnoklassniki support service ? By what email postal address Or can I contact them by phone?

Main reasons for requests:

1. Problems with registration;
2. Restoring access to a profile: loss of login or password, blocking of a page for violations, etc.
3. The need to complain about a user who violates Odnoklassniki rules (for example, spam, use of other people's personal data).

How to contact Odnoklassniki support service

To contact the support service of the Odnoklassniki.ru website, do the following:

After the letter is sent, the Odnoklassniki administration will consider your request. The time varies, they may respond in an hour, or they may respond in a few days. So be patient.

P.S. For those who were looking for the Odnoklassniki technical support phone number, there is none. There is also no direct email address for technical support. The only way to contact the Odnoklassniki help desk is the method specified in the article.

The page on Odnoklassniki does not open? Don't know why they don't connect paid features? You can't ? It is impossible to understand all the intricacies that exist in social resources; this is precisely why technical services exist, the purpose of which is to help you make the most optimal use of all the opportunities offered. If you have an urgent question, or you are sure that someone else has taken over your profile, it is best to find out Odnoklassniki support phone number and call there. However, is there such a number on this service?

Odnoklassniki support phone number

We are used to seeing contacts of one or another organization that has its own website in the right corner of the header. Social networks, as a rule, have telephone numbers and emails where you can ask a question, located below all the information about your profile. Odnoklassniki do not make exceptions in this matter, however, you do not have to search in this area Helpdesk phone number OK, because it simply doesn't exist.

Every day the resource is visited by a huge number of people who are faced with various problems, some do not know how , they just can’t get to someone and some don't know . If everyone starts calling for any reason, then the company simply will not have enough resources to efficiently resolve all the accumulated questions and problems. Therefore, you may submit your request in writing. To quickly go to the help area, pay attention to the right area of ​​the resource. There you will find a link called “Help”. After going through it:

1. Initially, try to describe your question as accurately as possible. Drive it into the box above.
2. If you don't find a suitable answer, look at the tabs on the left. Among them, point by point, each of the areas with which difficulties may arise on the resource is described in great detail. Most often, users forget their password, if you also encounter this problem, just tap the two assistant words under the search field. Classmates will tell you what to do.
3. To write a question, clear the search field completely. Scroll down the page. On the left you will see the inscription “How to contact support?”

In the window that will be in front of you, you will see small instructions and a link for writing a request. When you click on it, a form will appear. Here you can describe your question. To get a response as quickly as possible, please indicate the topic that is bothering you. Write the title of your request correctly. It is also important to enter an existing email address. mail. This is exactly what the answer will come to you. If your problem can be classified as technical, for example, you perform the same action that does not bring results, it is best to take screenshots. This will make it easier for your assistant to figure out what you are doing wrong, and the response speed will accordingly increase.

Hotline Odnoklassniki support phone number.

Any user wants his problem related to the use of social media to be resolved. resource, was solved in a couple of minutes. By putting the question in writing, we all understand that there will not be an immediate answer. The more you wait, the more you want to know OD support hotline number and call there immediately. The company also does not provide such a number.

You can ask all your questions only through the form described above. If your question is not related to solving any problem, you want, for example, to get a job in OD, or to offer the company a new idea to improve the design or any applications, to do this, scroll down and tap the “Vacancies” link. Here in the “contacts” section you can write to the HR or marketing department of the organization.