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Why the phone keeps stopping apps. How to fix the “Sorry, the application has stopped” error. Factory reset

After installing software updates on smartphones Samsung Galaxy S3, S4, S5 and S6, many users began to encounter the message "The Contacts application has stopped." This error manifests itself when adding a new contact to the phone book and absolutely does not manifest itself in other situations. Consequently, some users may not immediately notice the problem. What to do if you still encounter a similar problem, we will tell you in this material.

Where does the error come from?

The exact reason for the appearance of such an error is not known, but many users noticed that it began to be displayed immediately after installing the new version. software Android. Since rolling back a version to the previous one is troublesome and not everyone will dare to do this, we tried to find another effective solution. There are two ways to fix the "Contacts application stopped" error, try them one by one to find out which one will be useful in your case.

How to fix the error?

The first and simplest thing we recommend is to clear the Contacts app cache and delete temporary data. This is necessary in order to return contacts to their original state and eliminate a variety of errors that may arise due to the accumulation of a large amount of temporary files and data. Please note that the phonebook entries themselves will not be affected!

Open Settings and select the Applications category.
Find the Contacts app and open its properties page.
Press the Clear cache and Clear data buttons one by one.
Restart your device and try saving the new contact again.

If the error is displayed again while the information is being saved, go to the next step.

Since contacts are saved in the device memory as individual files, there may be errors associated with the process of saving files in the smartphone's memory. Some errors may be associated with an incorrectly set date in the smartphone settings or a conflict in the date format.

Open your smartphone's Settings and select More.
Find Date & Time.
Depending on the default format, change it to an alternative - 12 hours or 24 hours.
Restart your device and try saving the new contact again. Typically, after these procedures, the Contacts application error will no longer bother you.

If you use any of the mobile offspring of the family Samsung Galaxy, then you are probably familiar with all that gamut of vivid and lively emotions that arises when a message suddenly appears on the device's screen that something has stopped in the Galaxy. Here, as they say, we arrived.

In general, they like to stop Samsung Galaxy, moreover, everything: either an application is stopped, the process is stopped, then the system interface is stopped.

But we will not talk about sad things, but rather tell you about what to do in case of such sudden stops. so

"Application has stopped" - what does it mean?

Of course, when a user sees such a notification on the screen of his Samsung Galaxy, he at least guesses that some of the active programs have failed.

And that means that it would be necessary to restart it, because such problems, as a rule, are solved in such a simple way.

But what to do if the system writes that it is not just the application that is stopped, but “ Samsung app Galaxy stopped ", and besides, after the usual restart, the ill-fated tablet appears again, and again, and again ...

Samsung Galaxy has stopped message

In fact, "Samsung Galaxy App Stopped" in this case is purely an example, since, as we said, Galaxy is stopped by anything. Plus, judging by the number of comments on the forums, just such a message different Galaxy in recent years, they have become more often "please" their owners. Nevertheless, in most cases, using the method below, you can deal with this and other similar "stops".

First, note that the message "Samsung Galaxy application has stopped" (or just some application has been stopped) not only indicates the fact of a software error, but, most often, suggests a complete reset of the smartphone (or tablet). It is clear that after such a radical impact, the problem will disappear, but after all, the same settings, as well as a lot of important data, will inevitably disappear with it, backups which were not created. In other words, solving one problem creates a bunch of others.

But you can go the other way, and instead full reset settings, you can try to remove and reinstall only the problematic application and / or clear the cache. This often helps to eliminate these kinds of problems.

Now, in a nutshell, how to clear the cache of a problematic application in Android OS:

STEP 1... Open the settings menu and find “ Application Manager"(If you have not a Galaxy, but another Android smartphone, then in" Settings»Open« Applications«);

STEP 2... We tap the tab “ ALL"At the top of the screen and find the problematic application in the list (in our case," Samsung Galaxy ");

STEP 4... We reboot the smartphone and remember the procedure in case the Galaxy stops something again.

Owners of gadgets, both old and new generation of operating rooms android systems, encounter errors like: "application stopped". The English version reads: "Unfortunately, the process has stopped". The malfunction affects many gadgets of well-known manufacturers: Samsung, Huawei, Lenovo, Sony Xperia, LG, Xiaomi and others.

What to do?

The error can appear in third-party (user-installed) or system (pre-installed) applications. The next steps depend on which application is throwing an error and in which situation. If the notification appears at regular intervals or when you start the program you have installed (Viber, Talking Tom, Cool Reader, etc.), use the tips from this manual. And if the problem is with the system ones, which often appear on the screen and do not allow you to interact with Android, I advise you to additionally familiarize yourself with the recommendations for elimination, at the indicated links. From the list, select which applications the problem is with:

- one or more applications from the Google Apps complex (Gmail, Calendar, Google play Games, etc.);
- related to updates to Google Play;
- "Phone" application;
- responsible for configuring the graphical interface.

Besides, system applications related to each other, this means that a mistake in one can affect the other. So, for example:

settings problem (com.android.settings) may affect com.android.systemui;
"Downloads" may affect "Google Play";
"Google Play" is linked to " Google services Framework ";
the Google app is associated with com.android.systemui.

I also want to note that the cause of all troubles can be a third-party, not optimized program recently installed (or recently used / updated) on the device.

From my experience, I will say. The error pointed to any application, but not the one that was the culprit. This malware turned out to be a constantly updated "news feed" that "devoured" smartphone resources and prevented the normal operation of all other programs.

How to fix?

It is necessary to carry out a set of technical procedures, which in 90% of cases help to solve the problem.

First, try clearing the cache of the application that is giving the error. This is done in the settings:

Check the performance.

Rollback to its original state can also help (if it is a pre-installed application):

Check if the problem is fixed. If so, I recommend not updating the application for a while, until a new update is released.

For user-installed programs, try a regular reinstallation (i.e. uninstall and install). Then check if everything is in order.

Important! If the error prevents you from interacting with the interface normally, go to and follow the procedures indicated.

In case the problem is in the application, clear the cache and reset to initial state and them.

Additional Information

Perhaps some observations will help give you an idea of \u200b\u200bhow to solve the problem:

"Application has stopped" may appear on older devices when switching from virtual machine Dalvik to the ART runtime. The error is due to non-optimized applications for ART.
AT safe mode the error does not appear? Uninstall or roll back updates for the program giving the error. Try to wait new version or replace temporarily with an analogue.
Keyboard problem? Select for a while and use it until a new update. Similarly, you can do with other programs that are vital for Android gadgets.
Fixing bugs in Google apps can help. After, re-enter your account and check the functionality.
The surest way to fix the problem is. In this case, all personal information will be reset, so take care of.

Couldn't fix the problem? Describe it in detail in the comments. Together we will try to find a way out.

For each operating system, whether mobile device or a PC has its own set of errors and problems that appear most often. Android OS is no exception and has dozens of similar problems. Especially severe inconvenience to users is created by problems and errors that do not clearly indicate the cause of the phenomenon, which creates serious obstacles to its diagnosis.

The essence of the problem

Often with the active use of a smartphone, you can observe a situation that running program freezes and displays a warning: the application is stopped android what to do in this case?

Such a problem is extremely unpleasant, since it can happen at any time with both built-in applications and third-party applications. As practice shows, such troubles are most often observed among owners of smartphones manufactured by Sony and Samsung, but they can also happen with other models of devices.

IMPORTANT! As a rule, such a problem is associated with an acute lack of resources in the system, causing one or more components to freeze during operation.

Among other things, the reasons for this unpleasant phenomenon include:

Bugs and errors in the current device firmware;
System files have been modified or damaged;
Incorrect setting of the device.

It is quite rare that such negative manifestations are caused by an application conflict.

Elimination methods

There are quite a few methods for eliminating this problem, since the reasons that caused it can also be different. Due to the complexity of diagnosing them, it is recommended to try all the fixing methods one by one in order to surely fix the problem.

TIP! These kinds of malfunctions are not always caused by malfunctions in the device, since often, their cause lies in the developer's mistakes made in the process of creating an application.

To begin with, you need one that constantly crashes with a similar error. This can be done in the Settings section, in which you should select the Applications category, then the All tab. After clearing the cache, it is worth checking the functionality of the program. If it has not been restored after this manipulation, then you will have to reinstall it, since this will, with a high degree of probability, avoid errors in its operation.

If none of the methods helped, then all that remains is to implement In the Settings menu, select Restore and Reset, and then press the corresponding button. This method the most effective, however, it leads to the loss of all user settings.

Daily many users Android devices face a number of problems. Most often, they are associated with the health of certain services, processes or applications. "The Google app has stopped." Is a bug that can appear on every smartphone.

There are many ways to solve the problem that has appeared. All methods of eliminating this error will be discussed in this article.

In general, there are several ways by which you can improve the performance of the application and remove the pop-up screen with this error directly while using the program. All methods are standard procedures for optimizing device settings. Thus, those users who have already encountered various errors of this kind, most likely, already know the algorithm of actions.

The first thing to do when application errors appear is to reboot your device, as there is always a chance that some malfunctions and malfunctions could occur in the smartphone system, which most often leads to incorrect work applications.

Method 2: clearing the cache

Clearing the application cache is common if it comes about the unstable work of specific programs. Clearing the cache often helps fix system errors and is able to speed up the operation of the device as a whole. In order to clear the cache, you must:

Method 3: update apps

For normal work google services it is necessary to monitor the release of new versions of certain applications. Failure to update or remove key elements of Google in a timely manner may lead to unstable use of programs. For auto-update google applications Play up latest version you need to do the following: