The mouse does not press any buttons. Troubleshoot mouse problems. Do-it-yourself repair of poorly working buttons on the mouse

Greetings to all!

Not so long ago I watched a very amusing (even funny) picture: at work one guy, when his mouse stopped working, stood and did not know what to do - did not even know how to turn off the PC ... Meanwhile, I tell you, many actions that users do with the mouse - can be done quickly and easily using the keyboard. I will even say more - the speed of work increases significantly!

By the way, I fixed the mouse for it pretty quickly - this is how the topic of this article was born. Here I want to give some tips on what you can try to do to restore mouse operation ...

By the way, I will assume that your mouse does not work at all - i.e. the pointer doesn't even move. Thus, I will give in each step the buttons that need to be pressed on the keyboard in order to perform this or that action.

Problem number 1 - the mouse pointer does not move at all

This is probably the worst that could have happened. Since some users simply did not prepare for this at all. Many do not even know how to enter the control panel in this case, or start a movie, music. Let's look at it in order.

1. Checking wires and connectors

The first thing I recommend doing is checking the wires and connectors. Cables are often gnawed by pets (cats, for example, love to do this), accidentally bend, etc. Many mice, when you connect them to a computer, start to glow (inside the LED is on). Pay attention to this.

Also check the USB port. After fixing the wires, try restarting your computer. By the way, some PCs also have ports on the front side of the system unit and on the back - try connecting the mouse to other USB ports.

In general, basic truths that many neglect ...

2. Battery check

It refers to wireless mice... Try to either change the battery or charge it, then check again.

3. Troubleshoot mouse problems through a wizard built into Windows

In Windows there is a special wizard, which is just designed to find and automatically eliminate various problems with the mouse. If the mouse LED is on, after connecting it to the PC, and it still does not work, then you need to try using this tool in Windows (before buying a new mouse).

1) First, open the run line: press the buttons simultaneously Win + R(or the button Winif you have Windows 7).

2) In the execute line, write the command Control and press Enter.

3) Then press the button several times TAB(on the left of the keyboard, next to Caps lock ). You can help yourself arrows... The task here is simple: you need to highlight the section " Hardware and Sound". The screenshot below shows what the selected section looks like. After selecting - just press the key Enter (this will open this section).

Control panel - hardware and sound.

5) Next, using the buttons TAB and arrow highlight the mouse and then press the key combination Shift + F10... Then you should have a properties window in which there will be a cherished tab " Troubleshooting"(see screenshot below) Actually, open it!

To open the same menu: select the mouse (TAB button), then press the Shift + F10 buttons.

By the way, after checking, there may not be any instructions for you, and your problem will be eliminated. Therefore, at the end of the check, click the finish button and restart your PC. Maybe after reboot everything will work ...

4. Checking and updating the driver

It happens that Windows incorrectly detects the mouse and installs the "wrong driver" (Or there was just a driver conflict. By the way, before the mouse stopped working, you did not install any hardware? Perhaps you already know the answer ?!).

To determine if everything is in order with the driver, you need to open device Manager.

1) Press the buttons Win + R, then enter the command devmgmt.msc (screenshot below) and press Enter.

2) Should open "device Manager"... Notice if there are any yellow exclamation marks in front of any kind of equipment (especially in front of the mouse).

3) To update the driver: simply with arrows and TAB buttons highlight your device, then press the buttons Shift + F10 - and select "update drivers" (screen below).

4) Next, choose automatic update and wait for Windows to check and install the drivers. By the way, if the update does not help, try removing the device (and the driver along with it), and then reinstalling it.

5. Checking the mouse on another PC, laptop

The last thing I recommend in case of a similar problem is to test the mouse on another PC, laptop. If it does not work there too, there is a high probability that it has come to an end. No, you can try to get into it with a soldering iron, but what is called " game - not worth the candle".

Problem number 2 - the mouse pointer freezes, moves quickly or slowly, in jerks

It happens that for a while the mouse pointer seems to freeze, and then continues to move (sometimes it just moves in jerks). This can happen for several reasons:

  • too strong CPU load: in this case, as a rule, the computer slows down in general, many applications do not open, etc.;
  • system interrupts "work", disrupting the stability of the PC (see also the link above);
  • problems with the hard disk, CD / DVD disc - the computer cannot read the data in any way (I think many have noticed this, especially when you take out a problematic medium - and the PC seems to hang down) .;
  • some types of mice "require" special settings: for example, game computer mouse Logitech MX Master - May behave unstable if not unchecked with increased pointer precision. In addition, you may need to install the utilities included on the disk bundled with the mouse (it is better to install them all if problems are observed)... I also recommend going to the mouse settings and checking all the checkboxes.

How do I check my mouse settings?

  • pointer movement speed: try changing it, too fast movement of the mouse often affects its accuracy;
  • increased accuracy of the pointer setting: check or uncheck the box next to this item and check the mouse. Sometimes, this tick is a stumbling block;
  • show mouse pointer trace: if you enable this checkbox, you will observe how a trace of the mouse movement remains on the screen. On the one hand, some users will even find it convenient (for example, the pointer can be found faster, or, if you are filming a video for someone from the screen, show how the pointer moves), on the other hand, many consider this setting as a mouse "brake". In general, try turning it on / off.

Properties: Mouse

Just one more tip. Sometimes the mouse connected to the USB port... If you have a PS / 2 on your computer, then try using a small adapter and connect the USB to it.

Problem number 3 - a double (triple) click works (or 1 button does not work)

This problem most often appears with an old mouse that has already worked pretty well. And most often, I must say, it happens with the left mouse button - since all the main load falls on it (even in games, even when working in Windows).

By the way, on my blog I already had a note on this topic, in which I advised how easy it is to get rid of this ailment. It was about easy way: Swap the left and right mouse buttons. This is done quickly, especially if you have ever held a soldering iron in your hands before.

Replacing the right mouse button with the left mouse button.

If you didn't, there are two options: ask a neighbor or friend who is about to do this; or go to the store for a new one ...

By the way, just as an option, you can disassemble the mouse button, then take out the copper plate, clean it and bend it. You can read more about this here (although the article is in English, but the pictures are clear): http://www.overclockers.com/mouse-clicking-troubles-diy-repair/

PS

By the way, if your mouse periodically turns on and off (which, by the way, is also not uncommon) - 99% of the problem is in the wire, which periodically leaves and the connection is lost. Try to fix it with tape (for example) - this way the mouse will serve you for more than one year.

You can also climb in with a soldering iron, after cutting off 5-10 cm of wires in the "right" place (where the bend happened), but I will not advise this, since for many users this procedure is more difficult than going to the store for a new mouse. ..

Advice on a new mouse. Eif you are a fan of newfangled shooters, strategies, action games - you would like some modern gaming mouse... Extra buttons on the mouse body will help increase micro-control in the game and more efficiently issue commands and control your characters. In addition, if one button "flies", you can always shift the function of one button to another (ie, reassign the button (I wrote about this above in the article)).

Sometimes users face a problem when the mouse does not respond to clicks. Why can this happen? How is it proposed to deal with the task at hand? What features and nuances of the process are recommended to pay attention to? Sometimes factors that are not at all related to information can influence the mouse. Users can immediately attribute faulty hardware system administrators for diagnosis. This is a logical decision, but you shouldn't rush. You can independently figure out why the mouse does not always respond to clicks, and even cope with problems without outside help.

Garbage

The first and fairly common cause of the phenomenon under study may be a banal clogging of equipment. If the mouse does not respond well to a click or does it every other time, it is recommended to check its purity.

Clogging can be eliminated only on new equipment. If the device has already worked for some time, then in case of problems with the mouse, you can start cleaning the component. This is not so difficult to do. The result will not be long in coming - after the user removes all the dirt accumulated under the buttons, the mouse will work in full force.

Malfunction

But this is only one scenario. In fact, there are a lot of possible layouts. Mouse not responding to clicks? It is likely that the equipment is out of order. Relevant for any device - both new and already working for some time.

Defective equipment is recommended to be referred to service center... There, the foremen will check the device and say if it needs to be repaired. If so, you can leave the mouse in the service center until the troubleshooting. Otherwise, you will have to completely change the input device.

Functional check

If a new mouse or one that has already been cleaned of dirt and dust does not respond to clicks, you can independently check its performance. To do this, it is recommended to connect the device to another computer, install the hardware drivers, and make sure everything works.

This technique allows you to make visits to service centers with specific claims. Also, with the help of such a check, you can often understand the sources of problems and failures. What other scenarios are possible? What should you pay attention to in this or that case?

Jacks and connectors

Mouse not responding to clicks? What to do? For starters, don't panic. This problem is encountered by many users, often the source of trouble is a purely technical component, it does not pose any danger to the computer or operating system.

Alternatively, a damaged connector may be the cause of problems with the mouse. The socket to which the equipment is connected is damaged, as a result of which contact between the machine and the manipulator is established every time.

There is only one way out - connect the mouse to another socket. This is the only way to fix the problem. By the way, the connection connector on the device may also be damaged. In this situation, it is better to purchase a new mouse. After all, connectors are usually not repairable. Or, after these manipulations, they still break, and very quickly.

Drivers

What if the mouse does not respond to clicks or does it every other time? There are many options for the development of events. It has already been said that often all problems are technical. But there are exceptions.

For example, the following layout is typical for gaming mice. It's all about the drivers. This software is responsible for recognizing devices in the operating system. The old version or the complete absence of these applications can lead to the fact that the mice will work every other time. Or even find themselves among the equipment unknown to the computer.

In this case, you just need to install the drivers on your computer (usually they are attached to the mice) or update the existing ones. The operating system then reboots. Is there any progress? Then you don't have to worry. Does your mouse still not work fully? We need to look for the source of the problem further. There are still many alternatives.

Touchpad

Only laptop owners face this problem. Does the mouse not always respond to clicks or does not work at all, although there is a cursor? You can try to test the operation of the touchpad. If it is functioning normally, it is recommended to disable this component.

The thing is that some laptops and operating system assemblies do not support the simultaneous operation of the touchpad and mouse. Therefore, there is a hardware conflict. As a result, the mouse refuses to work normally.

As soon as the touchpad is disabled, the connected device will return to full functionality. And you can continue to use the mouse. By the way, do not be surprised if the problem has arisen suddenly - no one is immune from this.

CPU

But if the mouse does not immediately respond to clicks, then the problem may be different. For example, a slow response from information is sometimes attributed to high CPU utilization.

Why is this phenomenon observed on computers? There are a lot of options. Among the most common are the following:

  • a large number of functioning programs;
  • inconsistency of the computer with the system requirements of the operating system;
  • viruses;
  • long equipment operation without shutting down or rebooting;
  • lack of hard disk space for normal operation of the OS.

In any case, you need to provide unloading to the processor. It is recommended to close numerous programs running in the background and restart the machine. Better to give her a few hours to rest. Next, the user must resume trying to connect the mouse. The problem should go away.

Viruses

Mouse not responding to clicks? The virus, as already mentioned, is the wave of the real cause of the arising hardware problem. Any computer "infection" can lead to this phenomenon.

What should be done in this case? We must try to cure the computer. If the problem is observed on a laptop, the touchpad will save. With it, you can easily control your computer and cursor. The anti-virus system will find and disinfect potentially dangerous files. If this fails, the user will be prompted to delete the document.

As a rule, when the cursor cannot be controlled at all, the computer is taken to a service center. There, the system will quickly be cured of all viruses without causing any damage to the owner's data.

Incompatibility

If the mouse does not respond to clicks, you should pay attention to the system requirements. The point is that all modern equipment has certain requirements for a computer. The discrepancy between them makes it impossible for the device to work. Or it will be unstable.

When incompatibility with the operating system is found, there are several ways to solve the problem. Either the user changes the OS or the connected equipment. The second option is most often encountered in practice. It is recommended to pay special attention to compatibility issues for owners of "Windows 10". A lot of hardware conflicts with this operating system. Therefore, you should not be surprised that Windows does not respond to mouse clicks.

What to do in this situation? It has already been said: either change the connected equipment, or operating system change. How exactly to proceed? Everyone decides for himself.

Power supply

This last reasonthe mouse connected to the computer does not respond. All the fault of the power supply settings. Most often found this problem on laptops.

As practice shows, after that the work of the mouse is getting better. In fact, everything is not so difficult. It is enough to enumerate all possible options. This is the only way to understand 100% what the matter is. You shouldn't rush to buy new equipment either. It is likely that you can do without it.

If the user doubts his abilities, you can take the computer along with the faulty equipment to a service center. They will quickly help you not only diagnose, but also fix any computer problem. How exactly to proceed? The final decision is always with the user!

How to solve the problem with the left button, which works every other time

One of the more annoying mouse issues is the issue with its left button. A situation arises when suddenly without apparent reasons the left mouse button does not work or it began to respond to the user's clicks every other time.

Every fourth or fifth click is not perceived by the system, this behavior is very annoying, because it makes it difficult to work on the computer - instead of double-clicking on the program's shortcut, sometimes you need to click 3 or 4 times. This also applies to performing any actions - we want to quickly select, for example, a group of shortcuts on the desktop to drag them with the mouse cursor, but it turns out that the left button does not work. Why doesn't the left button always respond to user clicks?

Of course, the problem may be in the mouse itself and the damage is purely technical. The left button is worn out and doesn't always respond to clicks. In this case, you need to repair it or buy a new mouse.

But before you do this, you need to check if it works on another computer, or - if possible - connect another working mouse to the computer. Thus, you can exclude or confirm it. technical malfunction... But if, you connect the problem mouse to your friend's computer and it works correctly, then this means that there is a problem with your PC. Then there is no point in buying a new mouse - you should look for a solution in windows settings 10.

Step 1: Connect the mouse to a different USB port

See which input your mouse is connected to your computer. In most cases, the connection is made via a USB port, but devices with a PS2 connector are still rare.

The first step is to check the health of the USB port, because it can be damaged and cause problems with operation. Connect the mouse to a different port without turning off the power of the computer - it should be detected in a few seconds.

Step 2: Check the settings in Windows Device Manager

If the above method does not work, the culprit may be the controller responsible for the operation of the USB ports. The system is equipped with a function that, as part of a power-saving mode, turns off or reduces the activity of individual computer components. There is a possibility that the mode is affecting the USB driver and therefore Windows 10 sometimes "does not pick up" the left button clicks.

In Windows 10, click right click mouse on the Start button and go to the Device Manager or call it with the command “devmgmt. msc "

Expand " USB controllers". Here you will find items such as "Generic USB Hub" and "Root USB hub". Double-click each one and go to the Power Management section.

Uncheck "Allow this device to be turned off to save power". Repeat these steps for each item in USB Controllers.

Step 3: Check Power Options

The next step is to configure the power settings for the active profile. To do this, go to Panel windows management 10 and enter in the search box in the right upper corner "Power settings".

A window will appear with a list of basic and sub plans. One of them will be marked, that is, the one used by the system. Click next to it on the item "Change plan settings", and then in the new window select "Change advanced power settings".

Find "USB Options - Disable USB Port Temporarily Option" and select "Disabled". Then check how the device works.

Step 4: turn off touchpad lag (in laptops)

Windows 8.1 and 10 come with features that are useful for laptop users, including slower response to clicks when typing. Have you ever happened to be typing on a laptop and accidentally touched the touchpad with your palm, causing the mouse cursor to jump?

The touchpad lag serves to prevent such situations. When the laptop detects that you are using the keyboard, click delay is triggered. However, this feature may not be convenient for gamers who play on laptops with mice, and here's why.

It turns out that in some cases the function blocks the action of the buttons on a USB mouse. If you are playing on a laptop, your hands are usually on the keyboard all the time - the rest of the input devices, for system reasons, should not be involved.

The delay function treats the game in the same way as typing, and blocks mouse clicks for a short period of time, and, unfortunately, periodically (the button fires every other time). In this case, the delay function on the laptop can be disabled.

Sometimes users face a problem when the mouse does not respond to clicks. Why can this happen? How is it proposed to deal with the task at hand? What features and nuances of the process are recommended to pay attention to? Sometimes factors that are not at all related to information can influence the mouse. Users can immediately take faulty hardware to system administrators for diagnostics. This is a logical decision, but you shouldn't rush. You can independently figure out why the mouse does not always respond to clicks, and even cope with problems without outside help.

Garbage

The first and fairly common cause of the phenomenon under study may be a banal clogging of equipment. If the mouse does not respond well to a click or does it every other time, it is recommended to check its purity.

Clogging can be eliminated only on new equipment. If the device has already worked for some time, then in case of problems with the mouse, you can start cleaning the component. This is not so difficult to do. The result will not be long in coming - after the user removes all the dirt accumulated under the buttons, the mouse will work in full force.

Malfunction

But this is only one scenario. In fact, there are a lot of possible layouts. Mouse not responding to clicks? It is likely that the equipment is out of order. Relevant for any device - both new and already working for some time.

It is recommended to take the defective equipment to a service center. There, the foremen will check the device and say if it needs to be repaired. If so, you can leave the mouse in the service center until the troubleshooting. Otherwise, you will have to completely change the input device.

Functional check

If a new mouse or one that has already been cleaned of dirt and dust does not respond to clicks, you can independently check its performance. To do this, it is recommended to connect the device to another computer, install the hardware drivers, and make sure everything works.

This technique allows you to make visits to service centers with specific claims. Also, with the help of such a check, you can often understand the sources of problems and failures. What other scenarios are possible? What should you pay attention to in this or that case?

Jacks and connectors

Mouse not responding to clicks? What to do? For starters, don't panic. This problem is encountered by many users, often the source of trouble is a purely technical component, it does not pose any danger to the computer or operating system.

Alternatively, a damaged connector may be the cause of problems with the mouse. The socket to which the equipment is connected is damaged, as a result of which contact between the machine and the manipulator is established every time.

There is only one way out - connect the mouse to another socket. This is the only way to fix the problem. By the way, the connection connector on the device may also be damaged. In this situation, it is better to purchase a new mouse. After all, connectors are usually not repairable. Or, after these manipulations, they still break, and very quickly.

Drivers

What if the mouse does not respond to clicks or does it every other time? There are many options for the development of events. It has already been said that often all problems are technical. But there are exceptions.

For example, the following layout is typical for gaming mice. It's all about the drivers. This software is responsible for recognizing devices in the operating system. The old version or the complete absence of these applications can lead to the fact that the mice will work every other time. Or even find themselves among the equipment unknown to the computer.

In this case, you just need to install the drivers on your computer (usually they are attached to the mice) or update the existing ones. The operating system then reboots. Is there any progress? Then you don't have to worry. Does your mouse still not work fully? We need to look for the source of the problem further. There are still many alternatives.

Touchpad

Only laptop owners face this problem. Does the mouse not always respond to clicks or does not work at all, although there is a cursor? You can try to test the operation of the touchpad. If it is functioning normally, it is recommended to disable this component.

The thing is that some laptops and operating system assemblies do not support the simultaneous operation of the touchpad and mouse. Therefore, there is a hardware conflict. As a result, the mouse refuses to work normally.

As soon as the touchpad is disabled, the connected device will return to full functionality. And you can continue to use the mouse. By the way, do not be surprised if the problem has arisen suddenly - no one is immune from this.

CPU

But if the mouse does not immediately respond to clicks, then the problem may be different. For example, a slow response from information is sometimes attributed to high CPU utilization.

Why is this phenomenon observed on computers? There are a lot of options. Among the most common are the following:

  • a large number of functioning programs;
  • inconsistency of the computer with the system requirements of the operating system;
  • viruses;
  • long equipment operation without shutting down or rebooting;
  • lack of hard disk space for normal operation of the OS.

In any case, you need to provide unloading to the processor. It is recommended to close numerous programs running in the background and restart the machine. Better to give her a few hours to rest. Next, the user must resume trying to connect the mouse. The problem should go away.


Viruses

Mouse not responding to clicks? The virus, as already mentioned, is the wave of the real cause of the arising hardware problem. Any computer "infection" can lead to this phenomenon.

What should be done in this case? We must try to cure the computer. If the problem is observed on a laptop, the touchpad will save. With it, you can easily control your computer and cursor. The anti-virus system will find and disinfect potentially dangerous files. If this fails, the user will be prompted to delete the document.

As a rule, when the cursor cannot be controlled at all, the computer is taken to a service center. There, the system will quickly be cured of all viruses without causing any damage to the owner's data.

Incompatibility

If the mouse does not respond to clicks, you should pay attention to the system requirements. The point is that all modern equipment has certain requirements for a computer. The discrepancy between them makes it impossible for the device to work. Or it will be unstable.

When incompatibility with the operating system is found, there are several ways to solve the problem. Either the user changes the OS or the connected equipment. The second option is most often encountered in practice. It is recommended to pay special attention to compatibility issues for owners of "Windows 10". A lot of hardware conflicts with this operating system. Therefore, you should not be surprised that Windows does not respond to mouse clicks.

What to do in this situation? It has already been said: either change the connected equipment, or change the operating system. How exactly to proceed? Everyone decides for himself.

Power supply

This is the final reason why the mouse connected to the computer is not responding. All the fault of the power supply settings. This problem is most common on laptops.

As practice shows, after that the work of the mouse is getting better. In fact, everything is not so difficult. It is enough to enumerate all possible options. This is the only way to understand 100% what the matter is. You shouldn't rush to buy new equipment either. It is likely that you can do without it.

If the user doubts his abilities, you can take the computer along with the faulty equipment to a service center. They will quickly help you not only diagnose, but also fix any computer problem. How exactly to proceed? The final decision is always with the user!

Users often encounter problems that arise when working with a computer. One of these problems is the computer mouse stops working. What could be the cause of the malfunction, we will analyze in the article.

Types of mice

Computer mice can be classified according to these criteria.

Causes of problems

There are a lot of reasons why the cursor does not move and the computer mouse stopped working, but they can be divided into two groups: hardware and software.

We will refer to hardware:

We will classify the software as:

  1. Malfunctions related to the device driver.
  2. Intentional disabling of the mouse by malware.
  3. A conflict between the mouse utilities and other software.
  4. Operating system malfunctions that created a chain of problems that led to the inoperability of the device.

Trouble-shooting

Before taking any major troubleshooting steps, check:

Important! If the device is not recognized (device descriptor request failed) or your mouse is in the "Other devices" section, the solution to the problem is described in detail in this.

Wired

If you checked the pointing device, and when connected, the cursor does not move or does not move correctly, the problem is in the hardware part of the device. To eliminate:

Wireless with USB transmitter

If you have a wireless mouse connected to a PC via a transmitter, go through and read the publication about. Nothing helped? Try the following:

Important! Software installed for another product (mouse, wireless keyboard, touchpad, sensor) may conflict with the wireless mouse. We recommend uninstalling the utilities, restarting the computer and checking the operation of the manipulator.

Bluetooth

If you are using a bluetooth pointing device and the cursor stops working:

  1. Turn off, replace batteries and turn on the device.
  2. Check the operation of the transceiver (reboot it, connect another device to Bluetooth).
  3. Check the operation of the driver for the Bluetooth transmitter.
  4. If necessary, roll back to previous version or reinstall the driver.

Wi-Fi

If the Wi-Fi mouse cursor stops working or begins to "twitch", the reason may be in the protocol that the router uses. This is because the device and the router are operating in the same 2.4 GHz band. To solve this problem without replacing the mouse:

  1. Go to the router settings in the Wi-Fi section.
  2. Change the protocol to 802.11g, and save the changes (experiment was performed on D-Link Dir-615M).
  3. Reboot your router and turn off / on your mouse.

Important! Changing the protocol is suitable if the Internet speed is not higher than 25 Mbit / s.

Touchpad

First of all, check if the touchpad is enabled on the laptop. We recommend that you read the information on setting up the touchpad on this one.

The touchpad can be disabled by software. Go to BIOS:

If turning on does not help and everything is in order with the driver, then there is a problem in the hardware. This could be:

  • damage to the touch panel;
  • disconnecting the loop.

Advice! If you are confident in your abilities, you can check the attachment of the touchpad cable. It happens that during transportation, it jumps out of the connector to the motherboard.

If the tips in the article did not help you find the mouse connection problem,. Describe your problem in detail, we will try to find the answer together.

If the mouse is connected to the system unit via the PS / 2 connector (a round socket on the back panel, next to which there is sometimes a mouse image), it cannot be connected or disconnected "hot", i.e. when the computer is on. Can happen short circuitto which the PS / 2 ports are very sensitive.

If you see that the cursor is not moving and the system is not responding to mouse presses, shut down the computer using the keyboard. Press Ctrl + Esc or Win to open the Start menu. Use the Down Arrow and Enter to select the Shut Down command and confirm the shutdown request by pressing OK.

Disconnect the mouse cable from the port and carefully, trying not to bend the pins of the electrodes, reconnect - the problem may be a loose connection. Turn on your computer. If the mouse works, then you did everything right.

USB ports are hot-pluggable. However, if the mouse connected via USB does not work, nevertheless turn off the system unit before

If the problem persists, test the mouse on another computer. If the cursor moves and the keys work, there might be a bad port on your system unit or there might be a software problem.

To identify the source of trouble, alternately connect known working mice to the computer via PS / 2 and USB ports... Usually no special drivers are required - standard drivers are also suitable windows utilities... If none of the devices work, it is most likely a software problem.

Using the Win keys, directional arrows, Tab and Enter, from the Start menu go to Control Panel, activate the System icon, in the Hardware tab, click Device Manager, then open the Mouse and other pointing devices list ... Use the Shift + F10 combination to call context menu and select the "Delete" command, then reboot. The system, having detected a new device, will reinstall the drivers on it.

If you have connected new equipment or installed new program, the reason may be a hardware conflict. Login to the system in safe mode when it boots in minimal configuration. To do this, restart your computer and press F8 after a short beep. Select "Safe Mode" from the boot mode menu. Answer “Yes” to the system's request to continue working in this mode. If the mouse works fine, remove the new hardware and software. Boot into normal mode.

If your system has the System Restore option enabled, try selecting Download Latest good configuration»In the mode selection menu. The system will offer you several system restore points to boot. Choose the one that is closest to the time the problems started. If the attempt fails, try a different date.

You can enter the system recovery mode in another way. When rebooting, select the "Safe Mode" option, but when asked by the program to continue working, answer "No". After that, you will be prompted to select a restore point.

Windows OS has a built-in "Troubleshooter". To launch it, go to the "Control Panel" using the keyboard and expand the "Mouse" icon. Go to the "Hardware" tab using Shift + Tab and press "Diagnostics". Use the "Next" button to run the diagnostics. Press Shift to select an answer to the system questions. Perhaps, as a result, it will be possible to find out the reason for the inoperability.

If these methods do not help, check your computer for viruses. Download free program AVZ4 and deploy it to a USB stick. Press Win + R and enter the command F: \\ AVZ4 \\ avz.exe in the "Open" window, where F: is the name of the removable disk in the system. Start scanning.

If the mouse works but freezes from time to time, right-click on an empty space on the screen, select the "Properties" option and go to the "Options" tab. Click "Advanced" and select the "Diagnostics" tab. Move the engine " Hardware acceleration»One division to the left and confirm with OK.

Regardless of what type of manipulator is used, sometimes problems may arise due to the fact that the mouse cursor does not move, but the mouse works. What are the reasons and how to eliminate the consequences of the problem, read on.

The mouse cursor does not move, but the mouse works: reasons

When starting to consider the reasons, you need to focus on the separation of these devices by type. The easiest way to troubleshoot problems is when standard devices are used that are connected to computers and laptops through a special plug or through USB ports.

In the case of wireless pointing devices or non-standard models designed for games, there can be many more reasons why the mouse buttons work and the cursor does not move.

However, among the most common problems, the following can be noted:

  • surface contamination;
  • incorrect connection or turning on of the device;
  • incompatibility and other problems with the USB port;
  • incorrectly installed, missing or outdated drivers;
  • exposure to viruses.

The mouse cursor does not move, but the mouse works: what to do first?

In the simplest case, you first need to inspect the bottom surface of the device. If there is dirt on the underside, it must be removed. Very often, precisely because of this, it is impossible to perform any actions with moving the cursor on the screen.

In some cases, when the mouse cursor does not move, but the mouse works, the problem may be related to a short-term software glitch. In this case, you can try to reanimate the mouse by simply rebooting the entire system. Please also note that if there is an inoperative device, the BIOS does not issue warning signals.


In the case of wireless devices, the problem with the mouse cursor not moving but the mouse working may be due to an uncharged battery. It needs to be replaced. Another reason is the incorrect turning on of the device. In many manipulators, in addition to what should be turned on special button or the power slider on the bottom surface (on the back side), you still need to press the left mouse button (this also applies to the sleep mode, which the manipulator enters into when the computer or laptop is turned off). For Bluetooth devices, make sure that the corresponding module is active. Wi-Fi sometimes requires logging into the router and changing the protocol to 802.11g.


Sometimes the reason that the mouse cursor does not move, but the mouse works, may be that it is connected to the wrong USB port. As a rule, any modern computer or laptop has several such USB 2.0 and 3.0 connectors. This also needs to be taken into account.

Finally, it is quite easy to test the functionality of any type of device by connecting it to another computer terminal. If it works, then the problem is user system... Otherwise, drivers may be the main problem.

Driver change

For standard devices, the system installs drivers on its own. But for some gaming mice, they come complete with the manipulator itself, and you need to install them manually. In such a situation, the drivers need to be reinstalled or updated. But what to do - after all, the cursor does not move?

And this is where the knowledge of entering commands and using the switch between different functions, applications and sections of the system using the keyboard will come in handy. For quick access to the "Device Manager" you need to use the console call "Run" (Win + R), in which the devmgmt.msc command is entered, after which, in the manager itself, movement is carried out using the arrow buttons and the tabulator. You can also use the "Start" menu, which opens with the Win key. Function calls and confirmation by pressing buttons are performed with the enter key, and sometimes the Esc key is used to cancel actions.


When reinstalling the driver, the system will need to specify its location (removable media or a folder on the hard disk), and not use the recommended installation from the database windows data... At the end of the driver integration, it is advisable to reboot the system, although this is not always required.

Conclusion

It remains to say that the cause should be looked for solely taking into account a certain type of device. But in most cases, if the mouse cursor does not move, but the mouse works, and the problem is not related to software glitches or physical damage to the mouse itself (or violations of the integrity of the connection cord), at least one of the above tools will restore the manipulator to work. Virus issues have not been touched upon here, as security is the first concern for each user.

A computer mouse is an ingenious device that was created almost in the middle of the last century. Without this simple thing, we would not be able to fully manage a computer and a laptop, because a replacement for it as such simply does not exist. Therefore, when it stops working normally or is simply "buggy", it is necessary to somehow solve this problem. Today I will talk about why the mouse may not work and what actions need to be taken to revive it.

Causes of problems and their solutions

  • To understand if the device really does not work or the problem lies with your computer, you need to connect it to another PC or laptop. If the mouse turns out to be fully functional, then try inserting it into a different port on your main computer - it is known that USB ports are often "buggy", and rearranging the plug will work. If you have a PS / 2 mouse, I recommend purchasing a special PS / 2 / USB adapter so that you can use the device through any USB port. The PS / 2 connector itself may not work, hence the problem.
  • The next step is to carefully look at the mouse, in particular, at the LED. If it is lit, but the device does not want to work, then the matter is probably in the "software". To get started, just try to restart your computer (and don't laugh, this works in very many cases) and if it doesn't help, then try installing the driver specifically for your device. To do this, go to the manufacturer's official website and download the required drivers.
  • In some cases, a problem may arise after installing one or another software - probably, there is a conflict in the system, as a result of which the mouse stops responding to any actions. Often, something similar happens when viruses get on your computer. What to do in such situations? It is recommended that you boot your computer into safe mode and check the performance of the "rodent". If it works, then either remove the installed software, or roll back the system to an earlier date. And of course, don't forget to scan your PC for viruses.
  • Interestingly, PS / 2 mouse users are more likely to encounter the problem. Why? The fact is that the plug used in such devices is not perfect. It consists of many contacts (such as pins) that tend to bend. For example, you removed the plug from the port and put it back in, after which the mouse stopped working. Some of the pins appear to be bent and need to be returned to their original position. This can be done, for example, using the most ordinary tweezers or something sharp (even the most ordinary ballpoint pen may work for you). USB mice are completely devoid of this problem due to a much more sophisticated system.
  • In theory, the wire could be damaged. This rarely happens, since he is not exposed to strong mechanical stress... And yet, pets often gnaw through the wire. So, we carefully examine it for external damage and if you did not find any, then we do the following: we take the mouse in our hands and begin to move the wire. If the indicator (LED) starts blinking at this moment, then, apparently, the matter is really in the wire. It needs to be replaced, although in most cases it will be cheaper to purchase a new rodent.
  • In case you are using a wireless mouse, the most common cause of the problem is a dead battery, as well as a problem with the Bluetooth receiver driver.
  • Now let's move on to the buttons and wheel. If we talk about buttons, then the inoperability of one of them or both is most often associated with a mechanical problem. In theory, it is possible to re-solder the microcircuit, but this is usually not economically viable - a new mouse costs the same amount, if not cheaper. But if the wheel sticks, then it makes sense to disassemble the device and clean it from dirt - hair and other "charms" are wound on the wheel, which interfere with its operation. Try to clear the wheel, everything should be fine.
  • Continuing the conversation about buttons, we must mention that for additional buttons located on the sides of the mouse (they are usually used in games), you need to install other drivers that come with the device. They can also be downloaded from the manufacturer's website.
  • In the event that the mouse still works, but not quite adequately, for example, it jumps from side to side, then dirt may be to blame for this (in the case of ball-point mice, this, one might say, is normal), and problems with settings. If in the first case it is enough to clean the device from dirt, then in the second you need to play around with the settings. For example, try adjusting the sensitivity of your gadget. How to do it, me.
  • If problems with inoperability occur in games, or rather, the mouse does not work in a specific position, then the problem is 99% in the settings of the game itself.

What cannot be done?

  • If you recently purchased a mouse that is under warranty and it stops working, then do not try to repair it yourself - this may result in a loss of warranty.
  • You can damage the device if you start repairing it yourself without the necessary skills. Therefore, I recommend contacting specialists with similar problems.

Finally, I will say that in most cases it is quite easy to solve the problem yourself, for this you just need to find the cause of the problem, which most often lies in the "software". If you have any questions, please contact.

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Sometimes users face a problem when the mouse does not respond to clicks. Why can this happen? How is it proposed to deal with the task at hand? What features and nuances ...

Users sometimes face such a problem when the mouse stops responding to clicks. What is the reason for this problem? How can you deal with such a task? What features of this process are recommended to pay attention to? In some cases, factors that have absolutely nothing to do with input devices can influence the mouse. The user can immediately carry the faulty item for diagnosis to system administrators. This is a completely logical decision, but there is still no need to rush. You can try to figure out on your own why the mouse does not respond to clicks, and try to cope with the problems without outside help.

Mouse does not respond to clicks: clogging

The first and most common reason for the lack of response to clicks is common equipment clogging. If the mouse refuses to respond to a click or does it every other time, then it is recommended to check it for cleanliness. To eliminate such a problem as clogging is possible only with completely new equipment. If the device has already worked for some time, then in case of problems with the mouse, you can start cleaning this component. This is not so difficult to do, and the result will not be long in coming. When the user gets rid of all the dirt that has accumulated under the mouse buttons, it will work in full force.

Mouse does not respond to clicks: malfunction

We have considered only one scenario. There are actually many options. What if the mouse doesn't respond to clicks? The equipment is likely to be out of order. This is true for any devices, both new and already working for some time. If the equipment is defective, it is recommended to take it to a service center. Here the craftsmen can check the device and say if it needs to be repaired. If yes, then you can safely leave the mouse until troubleshooting at the service center. Otherwise, you will have to completely change the input device.

Functional check

Even if the mouse is cleaned of dust and dirt, it still does not respond to responses, you can still check its performance. To do this, it is recommended to connect the device to another computer, install the drivers for the hardware and make sure that everything works properly. This technique makes it possible to make visits to service centers with specific claims. This check can help you identify the sources of failures and problems.

What other options are there for the development of events? What should you pay attention to in other situations?

Connectors and sockets

What if the mouse refuses to respond to clicks? First of all, don't panic. This problem is common for many users. Sometimes the problem is technical. However, it does not pose any danger to the operating system or computer. Possible cause the problem may become a damaged connector. If the socket to which the equipment is connected is damaged, then the contact between the mouse and the pointing device can be established every other time. There is only one way out of this situation - try to connect the mouse to another socket. This is the only way to fix the problem. It is worth noting that the connector on the device may also be damaged. In the best way to fix the situation in this case will be the purchase of a new mouse. Generally, connectors cannot be repaired. After the repair work, they still break down, and quite quickly.

Drivers

What if the mouse stops responding to mouse clicks or does it every other time? There can be many options for the development of events. As mentioned earlier, the problems are often technical in nature. However, there are exceptions. The layout, which will be discussed below, is typical for gaming mice. The problem usually lies with the drivers. This software is responsible for recognizing devices in the operating system. The complete absence of this software or old version can lead to the fact that the mice will work every other time or will not be detected by the computer at all as available equipment. In this case, you only need to install the drivers on your computer (usually they are already included with the mice). You can also try updating your existing drivers. After that, you should restart the operating system. If these procedures have brought a positive result, then you do not need to worry. If the mouse refuses to work, then you need to continue looking for the source of the problem. There are many alternatives.

Touchpad

Only laptop owners can face this problem. Is there a cursor on the screen, but the mouse does not always respond to clicks or refuses to work at all? You can try to test the touchpad. If it functions normally, it is recommended to disable this component. The whole problem lies in the fact that some assemblies of the operating system and laptops do not support the simultaneous operation of the mouse and touchpad. The result is a hardware conflict. The mouse refuses to function properly. When the touchpad is disconnected, the connected device will be fully functional again. You can continue to use the mouse. And don't be surprised if the problem appears suddenly. Nobody is safe from such situations.

CPU

If the mouse does not respond to clicks, then the problem may lie elsewhere. Slow response from input / output devices in some cases can be explained by high processor load. Why can such a phenomenon be observed on a PC? There are many options for the development of events. The most common are the following:

- a large number of functioning programs;

- PC mismatch system requirements operating system;

- exposure to viruses and other malicious objects;

- long equipment operation without rebooting or shutting down;

- Insufficient space on the hard disk for the normal operation of the operating system.

In any case, it is necessary to provide unloading to the processor. In this case, the user is advised to close numerous programs that are running in the background. You can also restart your computer. Better to let him rest for a couple of hours. After that, the user must resume trying to connect the keypad. The problem should go away.

Impact of viruses

What if the mouse doesn't respond to clicks? As mentioned above, the real cause of hardware problems may well be virus activity. This phenomenon may well lead to a computer infection. What to do in this case? You must try to cure your computer. If this problem occurs while working on a laptop, then the touchpad will save you. With the touchpad, you can easily control the cursor and the PC. Antivirus program will be able to find and disinfect potentially dangerous files. If this fails, the user will be prompted to delete the document. When the cursor cannot be controlled at all, the computer is usually taken to a service center. There they will quickly be able to cure your system of all viruses, without causing any damage to the owner's data.

Incompatibility

If the mouse refuses to respond to clicks, then it is recommended to pay attention to the system requirements. The problem may be that all modern equipment has certain system requirements for the computer. Failure to meet the system requirements can make the device impossible to operate. Or it will be unstable. If an incompatibility with the operating system is found, the problem can be solved in several ways. The user can either change the operating system or change the connected equipment. In practice, the second option is most often encountered. It is recommended to pay special attention to compatibility issues for owners of devices running on the Windows 10 operating system. A lot of equipment today conflicts with this operating system. Therefore, do not be surprised that the operating room windows system does not respond to mouse clicks. How to be in this situation? It has already been said that it is necessary either to change the operating system, or to change the connected equipment. How exactly to proceed in this case? Everyone decides this for himself.

Power supply

The last reason a mouse connected to a computer might not respond is incorrect power settings. This problem usually occurs on laptops. It is recommended to go to the power settings and disable the function that allows the disconnection of USB ports. It is to them that information input-output devices are directly connected. Then you need to save all the settings and restart your computer. The work of the mouse after that, as practice shows, is getting better. It's actually not all that difficult. It is enough just to go through all the available options. Then you will be 100% able to figure out why the problem occurred. Don't rush to buy new equipment. It will likely be possible to do without it. If the user doubts his abilities, then you can immediately carry the computer and faulty equipment to the service center. There you will quickly be helped to diagnose the malfunction and fix the problem.