I can’t access the play market from my phone, it says no connection. Play Market: There is no internet connection, check your WiFi connection. Presence of incompatible applications on the device

The question is, “why doesn’t the play market work?” familiar to many users of this service.

Sometimes the cause of malfunctions is a variety of technical problems, or malfunctions of the device from which you are trying to use it.

There are many answers to this question, as well as the causes of the problem. Let's look at the most basic problems and ways to find a solution.

The play market does not work. What to do?

Method 1: Reboot Android

If you have a question about why the Play Market on Android does not work, first of all, reboot your device.

Perhaps the system simply froze, which users often encounter Android .

And the most amazing thing is that this action will help you find solutions to the work of Google Play, but also with bugs of other services.

If after the restart the miracle does not happen, try another option to solve the problem.

Method 2: Reset Google Play Market settings

In most cases, if a problem arises - why the play market does not work on , resetting the application settings helps.

To remove all unnecessary information, you must follow these steps:

• go to the settings menu of your device;
• in the menu, select the section called “Applications” or “Application Manager”;
• in this menu item select ;
• When the control window opens, click on the “ clear cache" button. In older versions of Android, it may be called “Erase Data”.

Now you need to select all the items that you want to synchronize. Most often, backup copies of “Contacts” and personal information stored on the device are made.

Just click on the section you need.

If you think that the information available on your phone or tablet is important, then click on the “Options” button and select “synchronize” there, this will help make a backup copy of all applications at the same time.

Then easily remove your Google account. When you log in to it again, the device will certainly offer to restore data from backup copy.

Let's return to the problems with the play market - after synchronizing, return to the previous menu again and, instead of “synchronize”, select “delete”.

Confirm the action. Reboot your device and sign in again.

Deleting and restoring your account will help with problems related to the operation of Google applications.

If the play market still does not please you with good work, try the next step.

Method 7: Incompatible applications

Some applications, independently user installed, capable of influencing work Play Store and even to the point of blocking it.

The list of such programs is quite wide.

Most often, the “pest” turns out to be the popular Freedom, which allows you to make in-game purchases for free.

Method 8: Set up the “hosts” file

If Freedom is installed on your device, and you suspect that it was the reason for the failure of the play market, then this item will definitely be of interest to you.

Go to the settings menu and the “Application Manager” - Installed section, select “Freedom”.

In the program menu that opens, click on the “Stop” button, and then delete the application.

Reboot your device and check the functionality of the play market again. No change? Then move on to the next point of recommendations.

Method 9: Reset Android Settings

Resetting all settings saved in the gadget’s memory is a fairly radical action, however, most often it helps to successfully solve many problems in the operation of applications and the system as a whole.

To do this, go to the settings menu Android and select the “Backup and Reset” section. In this section, confirm the “Reset settings” action.

It is advisable to make sure that data synchronization was successful before performing this action. As for the information stored on the memory card, it “will not be affected.”

Restart your device and restore your data from a backup copy.

Method 10: Check your Internet connection

Perhaps the problems with the play market are due to a simple lack of connection to the Internet. Check the connection quality. You can restart the router.

Method 11: Google Accounts Disabled

Sometimes the cause of problems is that your Google account is disabled. Go to required section menu, if the Google Accounts application is disabled, activate it.

Method 12: Check the date and time

If “No connection” constantly pops up, but you are sure of the quality, check whether the date and time on the device are set correctly.

You can put it again right time and time zone. It is advisable to synchronize these parameters with the network.

To do this, go to the “Settings” → “Date and Time” menu and check the boxes next to “Network date and time” and “Network time zone”.

Play market not working??? Solving the problem

Why the Play Market doesn't work - 12 ways to solve the problem

Android is a very convenient and functional operating system, but even it has glitches. When using Android phone You may encounter a wide variety of errors that cause user indignation. Moreover, errors often occur when working with Play Market, Google’s proprietary application store. It happens that it suddenly stops working, although everything was fine before. Just for such cases, we have prepared an article that will tell you why the Play Market does not work on Android and what can be done to fix the errors.

Why doesn't Play Market work on Android phone?

Play Market is not part operating system, A separate application, so various errors may occur every now and then. The program is updated frequently, but you can disable auto-update in the settings. In some cases this leads to old version Play Market simply stops working. The way to solve the problem is very simple - just update the client to current version, downloading it from any convenient resource. But in most cases, Play Market does not work on Android phones for other reasons. This can lead to malware on your smartphone or other internal processes that affect the performance of the Google application store. If you use our instructions, you can restore the Play Market and use it for your pleasure.

Reboot your phone

The first thing you need to do is restart your smartphone or tablet. Often this is already enough to solve the problem. If no changes occur, then we move on.

Resetting Play Market settings

If the question of why the Play Market does not work is still relevant, then you need to try resetting the application settings. To do this, follow these simple instructions:

• Go to the phone settings;

• Select the “Applications” section;

• We look for it in the Play Market list and tap on it;

• In the new window, alternately click on the “Clear data” and “Erase cache” buttons.

Usually this helps solve the problem, but the method does not provide a 100% guarantee.

Uninstalling Play Market updates

If after completing the previous Play instructions Market still does not open on the phone, then you need to erase the latest app updates. To do this, we get into the same window as in the previous stage, only we press another button - “Delete updates”. Immediately after this, all updates received by the program will be deleted, as a result of which it will become the same as when you purchased the phone, when you first logged into your Google profile.

Resetting the settings of the Google Play Services utility

The answer to the question why the Play Market does not work on Android may be to reset the “Services” settings Google Play" This is very easy to do using our instructions:

• Go to the settings menu, where we select the “Applications” category;
• We look for “Google Play Services” and click on them;

• Click “Erase cache”.

Activating the Boot Manager

Often the Play Market does not work on the phone due to the fact that you previously disabled the “Download Manager” utility. Again, go to settings, then applications. Swipe to switch to the “All” section, where we look for “Download Manager” and go to it. If the program is stopped, then turn it on. Reboot the phone and check the functionality of the Play Market.

Deleting a Google account

In some cases, when Google Play Market does not work, deleting it helps Google account, but be careful. This can lead to the loss of important information for you, so it is better to set up data synchronization in advance so that you have a backup copy from which you can restore it if necessary. Go to settings, and there select “Accounts”. In the window that appears, look for your Google profile, after which the synchronization window will appear on the screen. In it you need to select all the data you want to get backups of: “Contacts”, “Calendar” and many others. Now you can delete your Google account, for which we return to the previous menu, click “Delete” and confirm the action. We reboot the phone and log in to your account again, after which all synchronized data will be restored from the backup. If the Play Store application still does not work, then proceed to the next step.

Setting up the “Hosts” file

If you have the Freedom utility installed on your phone and you suspect that this is why the Play Market does not work on your phone, then proceed as follows. Go to settings, where in the list of applications we look for “Freedom” and go to the page with it. In the window that appears, click “Stop” and then delete the application. It is important to do it this way, then restart the device and check if the Play Market is working. If not, then move on to the next point.

Incompatible applications

When figuring out what to do if the Play Market does not work, you need to pay attention to this point if you installed third party applications to the phone (those that were not preinstalled by the manufacturer). They can affect the operation of the application store, in some cases even leading to its blocking. There are many such programs, but most often it is Freedom, through which you can make in-game purchases for free. Remove dubious applications and check if the Play Market is working.

Error 403

Many people ask why the Play Market doesn’t work in Crimea, but here everything is very simple. Error 403 appears due to access restrictions, that is, sanctions for this region Russian Federation. There is only one way to solve this problem - install a VPN and use the Play Market with its help.

Resetting Android OS settings

If the Play Market still does not work via Wi-Fi and gives an error, then you need to reset all Android settings. This is a radical measure, but in most cases it helps to completely solve the problem.

How to reset settings to factory settings on Android?

• We go to the settings, where we are interested in the “Restore and reset” section;
• Click “Reset settings” and confirm the action. Before doing this, it is better to make sure that data synchronization is enabled, otherwise you will lose all applications, photos and contacts from the smartphone’s memory;
• After rebooting the phone, we restore all the data and check if the Play Market is working.

In order to enjoy all the benefits of Google Play, you must first register an account. If you encounter problems logging in, look for a solution in this article.

Why Google Play doesn't work

Sometimes when you try to log into your Google Play account on Android, problems appear. Very common mistake in these cases it sounds like this: “You need to sign in to your Google account. Repeat." Prompts you to re-enter your login and password.

What to do if you can't log into your account?

Can't sign in to Google Play account

This situation can happen even if you enter your username and password and are 100% sure that it works and is correct. The error can occur for various reasons - here are a few ways that can help solve this problem.

The first thing you need to do is clear the Google Play cache, to do this you need to go to Settings - Applications - Manage applications - Google Play, and click Delete data, Clear cache.

After this, reboot your device and it is advisable to remove the battery from it. Then try logging in again. If this doesn't help, move on.

If you still can't log into your Google account, do the following:

1. Go to Settings - Applications - All. Find Google Play Services, Google Services Framework and Google Play Services.
2. Stop services, delete all data, including updates.
3. Then clear the cache again. Next, you need to go to Settings - Accounts - Google and uncheck all the boxes in synchronization.
4. Next, you need to reboot your Android smartphone or tablet again and put the checkboxes back from the previous point, then reboot again.
5. Now we are trying to log in again.

These steps should help in most cases. But if this still doesn’t help you, then create a backup copy of the device and reset your phone, smartphone or tablet to factory settings. Better yet, reinstall Android or update to the latest version.

If you have any questions, ask in the comments, I will try to answer.

You will be surprised, but more than 70% of Android device owners face this situation when the Google Play Market does not open. We will now tell you how to fix this “glitch”. If you encounter it, it won’t be difficult.

First of all, although it sounds trivial, you need to check network connection. It is possible that this error also needs to be corrected.

Reboot is a banal, but often effective piece of advice for any problems logging into your Google Play account. Google Play Market may not open due to problems with the device (too many running programs, long time work, etc.). If rebooting does not help, then move on to tip No. 2.

Important! Use the app before rebooting Clean Master, often it immediately solves the problem of the Play Market not opening.

Often clearing the cache helps temporarily fix the problem in Google work Play Market, to clean it you should take the following steps (the instructions are suitable for any device):

1. Settings → Applications → Manage applications.
2. Now find among Google programs Play Market, click on it and in the window that opens, select the “clear cache” (data) function.
3. After cleaning, reboot your device.

Tip #3: Uninstall the latest installed Android update.

If your phone does not log into the Play Store and you cannot log into your Google account, but before that everything worked fine, this may be the result of an unsuccessful Android OS firmware update.

To delete last update Follow the instructions in tip #2, but instead of “clear cache,” click “uninstall updates.” Such actions will reset the Google Play Market and return it to the very first settings.

To activate your account, you need to go to the “Settings” section, then find the “Applications” section, and select “All” here. Now you should open “Google Accounts” and activate.

If the above tips did not help, then you need to delete and restore your account:

1. Settings → Account and synchronization settings.
2. Now delete your account, and then restore it or create a new one.

Important! Some programs, such as Freedom, can block the Market, so carefully go through the list of downloads and recently installed applications.

If the Google Play Market still does not work after all the manipulations, then you should resort to the most radical step - resetting Android to factory settings. To reset, follow the instructions:

• Settings → Backup and reset → Reset settings.
• The “Reset phone settings” option will appear on the screen, where you need to click “Erase everything”.

All data that was stored on the memory card will not be erased; to create a copy of the system, you need to find the “Backup copy of data” section in the settings, and then restore it after rebooting the system.

Important! Before resetting to factory settings, be sure to check your Download Manager connection. To do this, go to the “Applications” section, open the “All” tab and find the “Download Manager”; if it is not enabled, then launch it and check the functionality of the Market.

If so, it wouldn't hurt to check it. We hope that our tips helped you restore access to your account and the functionality of the Google Play Market. Do you know about other methods? Then write about them in the comments!

Very often users Android systems encountered errors 941 or Google Play Market does not work, does not start, crashes all the time, and so on. Let's consider how to solve this problem in detailed instructions.

Why doesn't Play Market work?

The most common failures and problems in the Google Play Store are: technical problems on the service itself, constant errors in operation, the application crashes all the time and does not work. This article provides several solutions to fix these errors.
We also recommend an article on this topic:

• What do Google Play Store errors mean?

Google Play doesn't work - How to fix it?

• Reboot Android

The very first thing to do is reboot the device. Often this can solve a problem related to Google Play, but also if the system slows down or freezes. If this does not help solve the problem, see the next point.

• Reset Google Play Market settings

1. Let's go to settings.
2. Open Applications or Application Manager.
3. Find Google Play Store in the list and click on it.
4. In the application settings window, select “Erase data” and “ Clear cache».

• Uninstall Google Play Market updates

We repeat 3 steps from point 2, only now click on “ Uninstall updates“. This will return the Play Market to initial state at the time of installation.

• Reset Google Play Services app settings

Go to settings, open "Applications" and in the list find " Google Play Services" Open it and clean it too cache and data.

• Clear cache and Google Services Framework data

Google Services Framework" Click " Erase data" And " Clear cache».

• Google Accounts app is disabled

Go to Settings → Applications → All tab. Select " Google Accounts" If this application will be disabled, enable it.

• Enable "Download Manager"

In the Applications section, go to the " All" and open " Download Manager" If you have it disabled, click " Turn on».

• Delete your Google account and restore it

Make a backup copy of your data and in step 6 select “ Delete account“.

• Applications blocking the Google Play Market

Some applications may block your work Play Store. For example, the famous application Freedom, which allows you to make purchases inside games and programs for free, may interfere with normal operation Google app store.

• Set up the "hosts" file

If you have the application installed Freedom, then this item is just for you. This method requires root rights. First, disable the Freedom application (in the program menu, select “Stop”), and only then delete it. After that, install the application Root Explorer or provide root access to ES Explorer. Then find the “hosts” file along the path /system/etс/, open it using a text editor and leave only this line (if not, write it):

• Reset settings ( Hard Reset) Android

This is the most radical method that will delete all data from internal storage. The data on the memory card will remain intact.

This method will definitely help you, the most important thing is to create a backup copy of the system before using it. At the first launch, you will be able to restore all data from a backup copy.

• Check your Internet connection

Check your network connection. If you cannot open any website in your browser, reboot your router and set up an Internet connection.

• Set the correct time (error “No connection”)

Set the correct time and enter the correct time zone. It's best to keep these settings in sync with your network. To do this, go to “Settings” → “Date and time” and check the box next to the items “ Network date and time" And " Network time zone».

Why do Android devices experience problems with Google Play Store? Many users are familiar with such situations. The reason may be technical problems with Google services or malfunctions of the smartphone (tablet) from which you operate. There are a great many options, but we have selected a dozen of the most common difficulties and described methods that make it possible to find a way out of the situation.
Rebooting your smartphone or tablet is the first thing to try if the Play Store suddenly refuses to work. Alternatively, the cause could be a system freeze (users encounter this situation quite often). The most interesting thing is that a reboot often helps not only with problems with the Play Store, but also with problems that arise with other services and applications. It also happens that the device has rebooted, but the market does not want to work. Then you can try other methods.

Method 2: Reset Google settings Play Store
Resetting service settings also helps quite often, and it is done as follows:
1. Go to the settings menu of your smartphone (tablet);
2. Select the section " Applications" or " Application Manager»:

3. We find it in the list Google Play Store, select it;

4. In the application management window that opens, select “ Clear cache" or " Erase data", click on this button.

5. We reboot the Android device so that the system responds to the changes made to the settings.
6. If the Play Market does not work, we try other methods.

Method 3: Uninstall Google Play Store updates
Everything is done in the same way as in method 2 described above, with the only difference that instead of “Clear cache” the button “ is selected Uninstall updates" The application will return to its original version, in which it worked normally before installing the updates. If the problem is really in the new version of the software, or the Android device, due to technical imperfections, cannot handle these updates, then the service will work in the mode familiar to the user. No new features, but fine.

Method 4: Reset Google Play Services app settings
Resetting settings is one of the effective options for solving problems with the Play Store. The procedure in this case is as follows:
1. Menu " Settings»;
2. Chapter " Application Manager" or " Applications»;

3. Choose " Google Play Services»;

4. Open the menu, select " Clear cache", press.

Method 5: Activating the "Download Manager"
It is possible that while using your tablet or smartphone you accidentally turned off " Download Manager"and did not attach any importance to the fact that the service application stopped working. To reactivate it, you need to go to the settings menu of your Android device, then to “Applications”, then using the “All” swipe, then find “Download Manager” and turn it on by pressing the desired button. Restart your smartphone and check if the Play Store is working.

Method 6: Delete Google Account
We warn you right away: by deleting your Google account, you may lose the necessary and important information, so it is recommended to create a backup copy (sync data) in advance.

1. Go to the settings menu;
2. Select " Accounts» and find yours in the menu that opens, click;

3. In the synchronization menu that opens, click on your mailbox;

4. Select items to synchronize (save in backup). Usually this is “Contacts” and other personal information available in the device’s memory. To select sections, just click on them. If you value all the information contained in your Android device, click on “Options”, then select “ Synchronize"- you will receive backup copies of all existing applications.

Now you are ready to delete your Google account. When you log back into your device from it, you will be prompted to restore the information from the backup.

But let’s return to the procedure for deleting a Google account to normalize the operation of the market. After creating a backup, you need to return to the previous menu and this time select “ Delete", not "Synchronize". Click on the appropriate button, then restart your smartphone (tablet) and log in to your account again. Typically, deleting your account helps get rid of problems related to the operation of Google services. If this does not happen, try other methods.

Method 7: Remove incompatible applications
Sometimes users independently install applications, the presence of which negatively affects the operation of the Play Store service, and in some cases can even lead to its blocking. The list of such programs is very long, but the most common culprit of problems is software popular among gamers Freedom, which allows you to make in-game purchases for free. Most likely, it is this application that will have to be deleted in order to solve the problem with the market.
1. In the Settings menu, find Application Manager, then Installed.
2. Scroll through the list until you find it Freedom, select it.
3. Click on " Stop" in the application menu that opens in front of you.
4. Uninstall Freedom. It is very important to first stop the program and only then remove the application.
5. Reboot your Android device.
6. Check if Google Play is working.
Didn't help? Let's try other options for solving the problem.

Method 8: Setting up "hosts"
Given system file on Android devices it is located at /system/etc/hosts. It is used to block access to unwanted resources. Initially the file contains a single entry localhost 127.0.0.1. Due to the actions of attackers who want to block your Google account and receive money for unblocking, the market address may also appear there. Remove this line, returning hosts file to its original state. For such actions, you may need to obtain root rights. How is it done on various devices We have talked about this many times on our website.

Method 9: Full reset all Android device settings
Full reset- the method is radical and effective, but preparation is necessary for it. Otherwise, you may lose valuable information. Sync your data - create a backup as shown in method 6. Make sure this procedure completes successfully. Now you can go to “Settings”, find the “Backup and reset” section, where you can perform “Reset settings”. After this, restart the device and restore the information using the backup copy.

Method 10: Checking your Internet connection
Before setting up your Android device or deleting anything from it, make sure you have Internet access. Check the connection speed, restart the router and double-check the connection quality again.

Method 11: Google Account Activation
Quite often a Google account turns out to be disabled. This can be checked by going to the appropriate section of the menu. Find the Google Accounts application, activate it if it is disabled. The problem with the market will be 100% resolved.

Method 12: Adjusting the time and date
An incorrectly specified date or time may cause problems with Google Play. This is due to licenses and other nuances of the operation of Google services, depending on time restrictions. If you have a network connection and its quality is satisfactory, reset the time and date. Don't forget specify the correct time zone. This is done in the “Settings” menu in the “Date and time”, “Network date and time”, “Network time zone” items by checking the desired option.

We hope that at least one of the methods we propose will be life-saving for you and will help normalize the operation of your Android device with the Google Play service. If you find your own, then send it to us - perhaps it will help someone else.

Let's find out the reasons for failures in the Google Play Market: it says there is no connection, you need to log into your account or there is a server error. TO bad work applications can be caused by the presence of various service problems, problems with the device selected for these purposes, and many other reasons. What to do if you cannot log into your account? In this article we will look at the main causes of failures and errors associated with the Play Market and ways to resolve these problems.

Method 1: Reboot Android

Since the system freezes quite often on Android, it is necessary to reboot the device.

In addition, this will allow you to troubleshoot not only Google Play, but also bugs in other applications.

Method 2: Reset Google Play Market settings

The Play Market application on the tablet may not work due to a large amount of unnecessary information, therefore, you should reset the settings by doing the following:

After these actions, it is recommended to reboot the device so that the system can quickly recognize the changes made.

Method 3. Uninstalling Google Play Market updates

As in the first method, you need to go to the settings menu, select the “Applications” or “Application Manager” section, in which click the “ Uninstall updates", which will lead to the starting state of the play market.

Method 4: Reset Google Play Services app settings

In order to achieve the functioning of the play market, it can be useful to reset the Google Play Services settings. To perform this operation, you must perform the following steps:

Method 5. Activating “Download Manager”

Problems with the Play Market may occur due to the disabling of this service application. In order to activate the “Download Manager”, you must first go to the settings menu of your device, then use a swipe to go to the “All” section, where you select the required item. When stopping the application, click the “Enable” button.

After the operations have been completed, you need to reboot the device and then check the correct operation of the Play Market.

Method 6. Deleting your Google account

When executing of this action, you must keep in mind that when you delete your account, you may lose necessary and important information. In order to avoid unpleasant consequences, you should first synchronize the data, i.e., create a backup copy. For these purposes, go to the settings menu and then select the “Accounts” section in it, after opening which you need to select your account.

After completing the steps, the synchronization menu will be available, all you have to do is click on the mailbox.

After opening, you need to select the items that you need to synchronize. In most cases, users create backup copies of personal information and “Contacts” using the selected section. To save important information on your tablet or phone, you must press the “Options” button and select “ synchronize" After these steps, a backup copy of all applications will be created simultaneously.

After synchronization, you can safely delete your Google account. When you re-login to this account, the device will prompt you to restore the backup information.

After the account has been deleted and restored again, the operation of the applications should be normal. If the play market is not fully functional, you should use the following method.

Method 7: Having incompatible applications

The functioning of the Play Store may be disrupted or even blocked due to the presence of some applications that the user installed independently. Such applications exist in large numbers. Among these “pest” applications is the well-known Freedom, with which the user can make in-game purchases for free.

Method 8: Setting up the “hosts” file

If your device is equipped with the application " Freedom”, and in your opinion, it contributes to the failure of the play market, then you need to configure the “hosts” file.

To make the settings of this file, you need to go to the settings menu, select the “Application Manager” - Installed section, and select “Freedom”. After opening the menu of this program, you should click on the “Stop” button, and then delete the application. The main thing is not to neglect the rules of the proposed operation, namely: first stop, then delete.

After the device reboots, you need to check the functioning of the play market. if no changes occur, use the following method.

Method 9. Reset Android settings

Despite the fact that resetting all existing settings is a rather radical action, it helps solve most problems not only in the operation of applications, but also in the entire system. By going to the Android settings menu, you need to select “Reset settings” in the “ Recovery and Reset».

Before performing a reset, it is recommended to double-check that the necessary information has been synchronized. Data stored on the memory card will remain untouched.

Method 10. Checking your Internet connection

Sometimes, it is a simple lack of connection to the Internet that causes application failures. After checking the connection, you should restart the router.

Method 11: Enable Google Accounts

Problems may occur due to a disabled Google account. Activating the application " Google Accounts"occurs in a special section.

Method 12. Checking time and date

If there is a constant lack of connection, you should check that the time and date are set correctly.
If the Internet connection is connected, but the connection has still not been made, you need to repeat setting the time zone and time, synchronizing these parameters with the network by going to the menu section " Settings", where selecting "Network time zone" and " Date and time", mark these parameters with a tick.

Users of phones with Android OS sometimes encounter situations where the Play Market does not work for unknown reasons. This situation is especially unpleasant when the owner of the device needs to perform some kind of operation. But in most situations, a problem with the Play Market or any other problem is not difficult to resolve, and most users can do it, including those who do not have special skills.

The developers of the Android system have done a lot of experiments and research to ensure that the controls are understandable to users with any level of knowledge. But there are often situations when a smartphone or tablet gets out of the control of the owner and begins to “live its own life” due to various technical failures. This also applies to Play Market, a popular resource from Google.

You can fix a glitch that prevents you from accessing the application store by using one of the following methods:

If a failure occurs when trying to enter the popular Play Market, then the owner of a device running on Android needs to start fixing the problem with the simplest but effective procedure - rebooting this operating system. Interestingly, this action eliminates many problems, that is, it is useful not only in the case of the Play Market.

However, this is not a universal method, so restoring access is not a guaranteed process. If this happens, then you should try other methods;

Check your internet connection

Smartphone owners often miss this moment, but in vain - this is a common reason for lack of access to something on the network.

Google account disabled

Sometimes, to resolve the problem, it is enough to go to the menu, find “Google Accounts” there and activate this item. After which access will be restored.

Check the date and time set on your smartphone

When the warning “No connection” is constantly displayed, while there is a connection to the Internet, this indicates that it is necessary to set the time and date.

To do this, you need to go to the settings menu and look for the inscription there: “Date and time.” After entering this section, you need to check the box next to “Network date and time”, and then opposite the inscription: “Network time zone”. Such manipulation will lead to synchronization of the selected parameters with the network, that is, you will no longer have to perform these actions manually.

Reset Play personal settings Market

Another simple and effective option for resolving the existing problem with access to the specified service is to reset the saved settings of the Play Market itself. To complete this procedure, follow these steps:

1. Go to the settings menu of your existing smartphone or tablet;
2. Select the section - “Application Manager”, sometimes it has a different name - “Applications”;
3. In any of the above points, you should select the “Google Play Market” option, the manipulation will lead to the opening of a special window;
4. Execute " cleaningcache».

After removing unnecessary information, there is a high probability that access to the service will be restored. But first you need to restart your smartphone. If the Play Market still doesn’t work, then you can try “ Erase data", go back to the application settings and then restart the phone.

If the problem is not solved, then you should move on to the next method.

Uninstall Google updates Play Market

The presented option for restoring access is almost identical to that described above. But with the exception of one point: instead of “Clear cache”, another button is pressed, called “ Uninstall updates" The button is located above the Clear Cache button in the previous image.

As with the previous method, after deleting, you need to restart Android.

This option for restoring access is effective when your existing smartphone or tablet is not found " common language» with any Play Market update. This can happen due to dampness or outdated firmware of the mobile device.

Clearing the Services application cache Google Play"

Deleting the Google Play Services settings saved by your smartphone or tablet can also solve this problem. This operation is not complicated; to carry it out successfully, you should do the following:

1. Go to the settings menu of your mobile device;
2. Open the already mentioned “Application Manager” section (in some versions of Android, the name “Applications” is used instead of this);
3. Select the required “Google Play Services”;
4. Go to the menu of this program, and then perform the “Clear cache” operation already known from the previous option. To do this, press the corresponding button.

Traditionally, the entire procedure is completed by rebooting the smartphone, immediately after which you can try to access the desired service.

Quite often, a problem with logging into the Play Market can arise due to the shutdown of the important “Download Manager” application; this can happen even due to the negligence of the smartphone owner.

In this case, you can restore access by doing the following:

1. Having entered the already familiar application menu, you need to select the “All” item, this is done using a swipe (shift);
2. Select the desired item, namely “Download Manager”;
3. When the control window opens, you need to check whether the program is enabled; if not, then you need to click the “Enable” button.

Next, the existing mobile device is rebooted as usual. After which a connection is established with the desired Play Market. If, after entering the control window, it is discovered that the download manager is enabled, then you need to move on to the next method, since this one will definitely not help restore access.

Deleting Google Account Data

This method may lead to the loss of necessary information, since it will be performed deleting personal account data. To prevent this from happening, before starting the operation, it is necessary to perform a synchronization procedure, which will allow you to quickly create a backup copy of all necessary files(or those that may be needed).

To perform synchronization, you need to enter the settings menu, there you should perform the following procedure:

1. In the synchronization menu that opens, you need to select your mailbox;

1. Next, for synchronization, you need to specify all the necessary items (information stored in which will be saved). In most cases, it is enough for the device owner to save the information from the “Contacts” and “Personal Information” sections, since everything important is usually stored there. To complete the selection procedure, you just need to click the desired item. If you want to save all the information on your phone, you should select “Options” and then click the “Synchronize” button that opens. After which a full reservation will be made.
2. Then you delete your Google account. To do this, after synchronizing, you should return to the previous menu and select “Delete”. Next, you will need to confirm your action; as a result of this manipulation, the removal procedure will be completed.

Next you need to reboot when you turn on Android smartphone will offer to restore information from an existing backup, which is what you need to do. After completing this procedure, the device owner must log in to his Google account (also restored). All that remains to be done is to go to the desired Play Market.

If this method does not lead to a positive result, then you should move on to the next one.

Incompatible applications are installed that block the work of the Play Market

Often the reason for lack of access to the Play Market is the installation of programs that are incompatible with this service. For example, it has long been noted that negative influence provides Freedom- an application that allows you to create a fictitious unlimited card for in-game purchases. There are many other programs that block access, so the smartphone owner will need to choose what is more important to him: an application blocking access or access to the Play Market. There are cases when users prefer to leave Freedom or another program that is important to them, using it in the future third party sources applications - Android-themed websites.

Finding an application blocking the Play Market service

You can also identify the application blocking the Play Market program yourself. The task is complicated by the fact that the list of applications that can interfere with the operation of the Play Market is extensive. But not everything is so complicated: if you previously had access to the Google service, then it is easy to identify an incompatible program - it is one of those installed recently.

Opening the “Application Manager” section in the settings menu, select “Installed”. If it is unknown, then you can remove or stop all recently installed ones. To do this, select the “suspected” application in the menu that opens, and when its menu opens, click “Stop”.

The functionality of the Play Market will be revealed only after a reboot.

Reset Android settings

This is a last resort option if other methods have not helped. After completing the reset procedure, the phone will return to its original state - all user settings will be reset. The data of existing contacts will also be deleted. Therefore, synchronize your account with your computer or copy notebook to a file, then save it on a flash drive or on a Google service (for example, Google Drive).

To solve the problem with logging into the service using this method, you should find a section called “Restore and reset” (it is located in the settings menu) or “ Backup and reset." Next, you need to select “Reset settings”, which will delete all information from the device’s memory and return it to factory settings. Everything stored on the memory card will not be deleted. Therefore, save all the information you need on flash memory, and after performing the reset you will return it to its place.

After starting the phone, enter your Google account information (in settings) and try to log in to the Play Store. Most likely, this service will resume.

Very often, users of Android tablets and phones experience various errors due to which Google Play does not work and, accordingly, they are unable to access the online store to install and update applications. Sometimes this can happen if mobile device The date and time are set incorrectly. If everything is set correctly, then, as practice shows, most often the Play Market does not work due to a software failure caused by incorrectly saved data. Let's try to reset them. To do this, open the settings of your smartphone or tablet and find the “Applications” section.

Open the “All” tab and find there Google Services Framework and open it.

First click on the “Clear cache” button.

Then click on the “Erase data” button.

We return to the list of applications and find there Google Play Store. The same must be done with him.

Reboot Android and try to go to the Play Market again. If everything is fine, then you will be required to agree to the condition license agreement and then the application will start working normally.

If you still can’t log into Google Play and Android gives an error, then the “root of evil” is most likely associated with your Google account. If some problem arises with it, then the Play Market does not work either. We're trying to fix it.
First, let's try this - go to settings, find the section " Accounts"and select a Google account:

Uncheck all synchronization checkboxes. If you have them in the form of sliders, as in the screenshot, then move them to the left so that they become gray. We reboot and return to the account settings again. Put the checkboxes back and start synchronization. After that, we try to log into the Android Market. Doesn’t work and Google Play error says “you need to sign in to your account”? Well, you'll have to kill the account altogether. To do this, you need to go to its parameters and click on the “Options” icon in the upper right corner:

On some phones and tablets, this button can be made in the form of three lines or three squares. When you click on it, the following menu should appear:

Select the “Delete account” option.
Reboot Android, go to Settings, open the “Accounts” section and create new account Google. As a rule, after this Google Play Market works normally again and does not glitch. True, sometimes you have to create an account not through a phone or tablet, but first on a computer, and then enter data on a mobile device.

The play market does not open, constant checking. What to do if you can’t install it on Android Google services Play. Installation errors or corruption of the program executable file

Very often, Android system users encountered errors 941 or Google Play Market does not work, does not start, crashes all the time, and so on. Let's look at how to solve this problem...