Play market is not connecting. Play Market: No internet connection, check WiFi connection. Reset Android Settings

) should not be - this is a powerful online store of applications and other content, which simply has to be supported by a whole bunch of specialists, as it actually happens. However, users still often complain that, they say, I can't go in, the device writes something about the impossibility of establishing a connection to the store ... And there are more and more such topics every day. Therefore, today I will talk about why this problem occurs and how you can get rid of it.

Causes

In fact, there are only four main reasons:

• First, there is a network problem. For example, you could connect to Wi-Fi, but the Internet as such is not observed, since there was a connection. Or the GPRS speed is so low that even Play Market does not want to boot. Therefore, first of all, we check the connection speed, which can be done, say, by opening a browser and going to Google or Yandex.

• Secondly, the store may indeed be unavailable. Such cases are extremely rare, they can literally be counted on one hand. It is worth waiting a little until the store is fully operational.

• Thirdly, the problem may be related to the hosts file, which is on your device on operating system ... Sometimes this file is edited by the system, so it is necessary to restore it to its original state.

• Fourth, the date and time are out of order.

Troubleshooting

• If the problem is definitely not on the Internet, then the first thing to do is just reboot the device. This helps 50% of the time.

• If unavailable with Google play appeared after you upgraded your smartphone or tablet to a more recent or custom firmware, that is, it makes sense to roll back, if, of course, you made a backup before that. If not, read the following points.

• It is extremely unusual that the store may not launch if the date or time fails. Take a good look at the clock and if it is late or ran ahead, be sure to set the current time and date. Believe it or not, this method almost always helps!

• Now it is clear that the problem lies with the hosts file. Getting to it is not at all difficult, only for this you need to make root without fail. For this are used various programs type Unlock Root, Kingo, etc. There are many such programs, but not all are suitable for your device. You can find out what is better to use on the well-known forum w3bsit3-dns.com.ru. Before rooting, let me remind you that this procedure voids your device's warranty. Of course, at any time you can get rid of the root in a few clicks (through the same programs that root the gadget), but upon close examination, the specialist will immediately reveal that the device was root.
  In general, it is up to you to decide whether to take this step or not.

  Download the program, install it on your computer. Most likely you will also need drivers directly for the device itself, we are looking for them on the same w3bsit3-dns.com.ru, they are probably there. Launch installed program, click on the root button and wait for the device to be rooted. You do not need to perform any additional actions. After the gadget has restarted several times and the program will say about a successful root, we check for the SuperSU application on the device. If it does not appear, then we are looking for another program to perform this operation, this one does not suit you.

  The next item will be editing hosts. For this we will definitely need file manageralready installed on your device. Suitable, for example, "ES Explorer" (has support for root-rights). If it so happens that you do not have it and you cannot download it from the Play Market, then I cannot help you. Of course, you can download the .apk file with the file manager, but you won't be able to launch it. So the further description is for those users who have the file manager installed.

  We launch this application, grant it rights and go to the System - etc - section. Click on the last one, select the "Edit" item and delete all entries except the line 127.0.0.1 localhost. Then we save the file and exit. Of course, it would be nice to make a backup of the firmware beforehand, or, in extreme cases, save the hosts itself on a memory card or on a computer, just in case, because by clicking the wrong place, you can turn your smartphone into a brick. Remember this, because you act solely at your own peril and risk.

  Finally, we reboot the device and try to connect to Google Play.

Solutions from our users

I publish the solutions of users who unsubscribed in the comments, whose methods turned out to be working. Special thanks to them for this.

Decision from evil android user (suitable for those who do not have root rights installed):

• Guys, listen carefully! I solved this problem by downloading the latest version of google play (in older versions it is called play market), weighs about 6.4 mb, as well as google play service - weighed either 16 or 24 mb, I don't remember. Files with .apk ending
  Installed (just in case, deleted the data in the program manager both there and there), rebooted the phone and it worked!
  Before that, I deleted the data, unchecked the synchronization, deleted the account and regaled it again, checked the date and time - nothing helped !!! What I didn't do - manipulating the host file - is long and dangerous.
  Samsung gt-S7270 phone 4.2.2.

Decision from Egor:

• I did it with the hosts file, but it didn't help - only a few applications were uninstalled. Previously, with ROOT rights, I had freedom (in my opinion, it changed hosts file), and I removed freedom without pressing stop (I had to press stop - then I read how to remove it correctly) and deleted the ROOT rights and the play market stopped working immediately. There was no google sync. After a while, I got tired of it, I installed ROOT rights, freedom and pressed stop in freedom. Play market started working!

Decision from Artem:

• ATTENTION! Who suffered for a long time, like me, and did not help even after editing the hosts (but freedom was installed):

  1.removed google play and demolished google play services - rebooted
  2.re-downloaded them and installed
  3.launched freedom, then pressed stop - rebooted
  4. Launched google play, the connection went, but it popped up that it was missing. 3-4 times I pressed repeat, the connection was going on and everything started))))

Decision from Danila:

• To find the hosts file, you need:

  - open file manager
  - find at the very top the button "one level higher"
  - press it many times until the manager says “current folder top level»
  - find the folder "etc"
  - edits the hosts file

  I recommend the "root explorer" manager for this (for editing you need root rights), (applications for this are baidu root, root master).
  Personally, editing the file + downloading helped me latest version google play.

Users of Android devices often face problems when opening the Play Market application. In some cases play app Market may refuse to launch, referring to the fact that "no connection".

If the Play Market also does not work for you and a message about a missing connection appears, then this article should help you. Here we will tell you about why the Play Market may not work and what to do in such a situation.

There are a lot of reasons that can lead to the fact that the Play Market may not work. But, in most cases, users are faced with only a few of the most popular causes of this problem, these are:

• Lack of internet. If there is no Internet access, then Play Market will not work. Also, Play Market may not work if your internet speed is too slow or your internet connection is not stable. This sometimes happens when using a GPRS connection.
• Problems with the hosts file. The hosts file is used to match the IP addresses of servers and their symbolic names. When installing some applications this file may be edited, due to which your Play Market may stop working.
• Invalid time and date. Another common problem is incorrect time settings. If the wrong time or date is specified on your Android device, the Play Store will not work.
• Application freezes. The Play Market application may simply freeze and refuse to work.
• The Play Market service really doesn't work. This happens extremely rarely, but this option cannot be ruled out either.

What to do if the Play Market does not work

If you are faced with the fact that the Play Market does not work for you, then first you need to check the availability of the Internet. Open your browser and try to load a website. You can also perform a speed test using the Speed \u200b\u200bTest app. If there is no Internet access, then you need to solve this problem and then try to launch the Play Market.

If you have Internet access, then the next step is restart android devices. So you can exclude everything possible problemsrelated to freezing of the Play Market itself or other applications. After rebooting, try to enter the Play Market again. It is likely that everything will work fine this time. If nothing has changed after the reboot, then we offer you 3 ways to solve this problem.

Method number 1. Correct the hosts file.

A fairly common cause of the Play Market "connection not available" error is incorrect entries in the hosts file. If you have ROOT rights, then you can open hosts and fix it, this is done something like this:

• Start the file manager. For example, you can use Root Explorer or ES Explorer;
• Go to the System folder, then to the ets folder;
• Make backup the hosts file by copying it to a memory card or to any other user folder;
• Click on the hosts file and hold it until it opens context menu;
• In the context menu, select the "Edit" item;
• In the hosts file that opens, delete all lines except "127.0.0.1 localhost";
• Save changes and restart your Android device;

If the reason for the lack of connection in the Play Store was in the wrong hosts file, then after a reboot everything should work.

Method number 2. Correct the time and date.

Another common reason for the lack of connection in the Play Store is the wrong date or time. In order to fix this problem you need to do the following:

If the reason for the lack of connection in the Play Store was in the wrong date or time, then after these simple manipulations the connection should appear.

Method number 3. Clear the application cache.

Cache issues can also cause the Play Market to report no connection. To fix this problem, follow these steps:

If the reason for the lack of connection in the Play Market was in the cache, then after the restart, the Play Market should start working normally.

The error with the system message "could not contact google servers please try again later" often occurs when trying to or add new account Google, or just go to "Google Play" or "Play Market".

The solution to most of these errors (for example, from the same "test") is approximately the same, while the fact remains unchanged that the error lies in the device itself and is not related to the Google servers.

What should I do if I could not contact the google server?

So, a little later we will look at the main ways that almost always help to fix this error.

However, first it is necessary to mention the obvious, but at the same time important things:

1. 1. It's funny and unlikely, but there are still cases when a user tries to add an account that is not related to Google services: for example, mail or yandex.
2. 2. Check if the Internet works at all: open your browser and go to any site.
3. 3. Check if the date and time are correct.

If such obvious problems are not observed, but the device persistently writes “failed to contact google servers, please try again later”, then in most cases an application called “Freedom” becomes the culprit for errors with Google services.

There are two possible options:

1. 1. If the application was installed and subsequently uninstalled - try to install it again and check the functionality of "Google Play" (if this helped to fix the error, it means that the application was previously uninstalled incorrectly).
2. 2. If the application is already installed, uninstall it. However, a simple uninstallation will not help here: you need to completely clean your device of this "useful" application. For this:

• A. Run the application and click Stop from the pop-up menu.
• B. Close it using either "Device Manager" or "Task Manager".
• C. To uninstall, use one of the "killer utilities" (" Clean master"Or" History Eraser "): run the program and remove everything related to" Freedom ";
• D. Reboot the device and test it again.

How else can you fix the error "could not contact google servers"?

1. 1. Using the same application, clear the cache, but not only of the Google Play service, but comprehensively - of the entire device. Perhaps this will help fix not only this error, but also prevent new ones from appearing.

1. 2. As with the error "RH-01", the reason that a smartphone or tablet with an android OS could not contact Google servers often lies in the absence or malfunctioning " Google services Framework ": either enable this service, or reinstall it.

Also, check the "GoogleContactsSyncAdapter.apk" file: try updating it or deleting it, and then reinstalling it (but, accordingly, using third-party devices).

1. 3. The account may have two-step verification installed. To check, you need to log in to "gmail.com" on the official site "google" go to the section "Authorization of applications and sites" and check what parameters are set.

1. 4. Perhaps a lock is set in the "host" file (it is located in the / system / etc / directory). Using an application (for example, "Root Explorer") and using "root" rights, check what is specified in the file after the line "127.0.0.1 localhost": ideally, if you did not install anything yourself, there should be nothing after this line ...

1. 5. Remove in the settings wireless network "Always-on active mobile transfer": especially relevant for older versions of the operating system.

1. 6. Before entering personal data into account in the right upper corner you can call the context menu: here you will need to select "Login through the browser" or "Login through the browser" - accordingly, you will be redirected to the browser to enter data.
2. 7. Reset the settings to factory defaults and use the "Quick Start Wizard".
3. 8. As the last method, you can use third party applications to create or add an account manually: for example, "Android / Add Account".

In this way, possible solutions there are a lot of errors "could not contact google servers". In any case, we strongly recommend uninstalling the "Freedom" application and not using it in the future: sooner or later this application Will "lead" all sorts of errors to your device. In addition, you should at least occasionally, but clean the device cache, since cached errors will make themselves felt.

Many users complain that Google Play refuses to work even if the Internet is connected and websites are loaded in the browser. There are several ways to solve this problem at once. More details about these methods are in our article.

Check your internet connection

First of all, you need to check the connection to the Internet. Many users launch the Play Market using mobile internet, which, perhaps, is not used at all on this tariff. Jokes, jokes, and sometimes it helps.

Reboot your device

It is unlikely, but possible that in the operating room android system there was a glitch. To fix the problem, you need to restart your phone or tablet. Practice shows that such a simple solution can help.

Set the exact time

Now we proceed to slightly more complex solutions. If you do not have root rights installed on your device, then the first thing you should do is set the exact time.

To do this, go to the subsection "Date and Time" in the settings of your device. Here find the item "Date and time of the network" and synchronize the time with the network. Don't forget to turn on the internet.

After that check if Google Play is working.

Uninstall Freedom correctly

If you are using a program like Freedom, you need to uninstall it correctly as it can edit the hosts file. To properly remove Freedom, you need to press the Stop button in time. That is, re-installing and correct removal applications will solve this problem.

Clear the hosts file

If even after removing Freedom or a similar program, which has access to the hosts file, the Market still does not work for you, it doesn't matter, you can edit the hosts file yourself. To do this, you will need the ones that are already on your device, otherwise the hosts file could not be edited. The same problem can occur after using programs to get root. However, this is no longer so important.

So, to edit the hosts file, we need any file manager, for example, ES Explorer. We open the device, grant it superuser rights and follow the address: System - etc. In this folder we find the hosts file, here it is:

Next, click on it and open it in some text editor... We edit the file in such a way that there is only one top line 127.0.0.1 localhost... Everything else, including various web and ip-addresses, delete.

Be sure to save your changes. Trying to launch Google Play.

Reset Google Play Market settings

We do this. Go to the "Applications" section and find here google app Play Market. We go into it and click on the button "Clear cache" and / or "Clear data".

After that, it is advisable to reboot the device.

Reset "Google Play Services"

Do the same with the service “ Google services Play ":

And reboot the device again. You can clear the data in both applications and only then restart your smartphone or tablet.

Delete and restore your Google Play Market account

This is not at all difficult to do. If you remember, our site has already managed to talk about, the account itself is not deleted - this is important.

After deleting the profile, restart your device. If Google Play works, you will have to enter the data for your account (login and password) again.

About reinstalling Google Play

It is believed that reinstalling the Google Play Market can help. Some users claim that it really helps. And all would be fine, only it is not clear where to download the Google Play service.

Why does the Play Market not work on Android and the connection is missing? Sometimes when you try to enter the Google Play Market from an Android device (smartphone or tablet), problems appear that prevent you from logging into your account.

What to do if you cannot log into your account on the Play Store and a message appears stating that you need to log into your account?

This situation can occur even if you enter your username and password and are 100% sure that it works and is correct. The error can occur in many cases and its cause is difficult to find out in each specific case, but here are a few ways that can help solve this problem. If you can't log into your Google account, read on and watch the video!

The first thing to do is clear the Google Play Store cache, for this you need to go to Settings - Applications - Manage applications - Google Play, and click Delete data, Clear cache.

After carrying out these simple steps, restart your device, tablet or smartphone and, preferably, remove the battery from it. Then try to enter the Google Play Market again. If that doesn't help, let's move on.

If you still can't sign in to google account Play, do the following:

Go to Settings - Applications - All and for Google Play Market, Google Services Framework and Google Play Services, stop the services, delete all data, including updates, and then clear the cache again. Next, you need to go to Settings - Accounts - Google and uncheck all the checkboxes in synchronization. Next, you need to restart your Android smartphone or tablet again and return the checkmarks from the previous paragraph back, then restart again. Now we are trying to enter the play market again.

These steps should help in most cases if you can't log into Google. Play Store from a smartphone or tablet on Android. But if it still doesn't help you, then create an archive copy of the device and reset your phone, smartphone or tablet to factory settings, or even better, reinstall Android or update to the latest version.

Another popular problem on Android is blocking access to the device using a pattern. Often people, having entered and created a password for the Android OS in the form of a graphic key, symbol, figure, forget it. How to unlock pattern key Android, we wrote