Why kaspersky does not update databases. Why isn't Kaspersky updated? Kaspersky internet security is not updated

According to statistics, new types of malware appear every day. And even more often! It is possible that the very moment you read the line data, the the new kind malware. We will not give an assessment to the individuals who have turned the storehouse of human wisdom into a potentially dangerous place - we will leave it to psychologists.

Anyway, currently connect to without antivirus software do not do it.

Protection of the computer software

As you know, where demand arises, there supply is not long in coming. Many companies offer different solutions to protect data from computer viruses... Some of them are very successful, such as software products from Kaspersky Lab, NOD32 from Eset, etc. These solutions are deservedly popular among users. Complex software systems - the so-called "Internet Security" group. They are in the line of each manufacturer, however, they can be called differently. For example, Dr.Web has this Security space, and for NOD32 - Smart Security... However, protection only works properly if the program has the ability to update - from any source to receive updated versions of its own files and virus databases. Otherwise, a situation may arise when a new malicious code will be invisible to the anti-virus detection algorithms. Since the topic is too broad, today we will look at why Kaspersky Anti-Virus is not updated.

Little known nuances

If Kaspersky is not updated, do not panic - it will always succeed. Usually the cause is easily remedied even without contacting customer support. Well, we recommend that you roll up your sleeves and ... first read carefully what to do if Kaspersky is not updating.

One of the reasons is the actions of a virus that made changes to the system. In Windows, you can get to it by following the path c: \\ Windows \\ System32 \\ drivers \\ etc \\. By making changes to its structure (edited with a notepad), you can redefine the addresses of Internet resources or block access to the anti-virus servers. Result - Kaspersky is not updated. We recommend that you read the normal hosts content (there is, for example, on Wikipedia) and edit it if necessary.

Next possible reason, because of which Kaspersky is not updated, this is an unstable Internet connection.

In this case, the process is simply interrupted at some stage (for example, upon reaching 70%). The solution is simple: you should re-enable the update. It is also worth noting that sometimes the indicator freezes at 99% and nothing happens long time (sometimes up to five minutes). In this case, you should wait a little longer.

If Kaspersky is not updating, it is quite possible that the settings specify work through a proxy. It is necessary to press the "Proxy server" button in the update source parameters and register the correct data (if any) or disable this mechanism (if not used).

Another common cause is key expiration. Such antivirus is not updated.

Unlike ESET Nod 32 Smart Security antivirus Kaspersky is updated only with a valid license and active connection to the Internet. If the user has not had access to the Internet for a long time, the anti-virus databases become outdated and the system may be endangered. Therefore, it is worth updating your antivirus regularly. There are several ways to do this: automatic updates and manual ones.

Automatic update of Kaspersky antivirus?

In order to start the automatic update of Kaspersky anti-virus databases, you should perform a number of simple steps:

  • Push right click mouse on the antivirus icon in the lower right corner of the screen and select "Update".
  • Or you can double-click to open the main program window and click "Update".
  • A new window will open. It will display the process of updating the databases.

It should be noted that during the update, not only the anti-virus databases are loaded, but also program modules that eliminate the product's vulnerability to new viruses and potentially dangerous applications.

Manual update of Kaspersky without network connection

Many users believe that a simple copying of the current Kaspersky databases from another computer can help update the databases and application modules. but this method does not work.

The developers of the antivirus itself released for their users who do not have the ability to update the program via the network, special program - Kaspersky Update Utility. This utility allows you to update your antivirus without connecting to local network... It works as follows.

  • Download the archive. We unpack the files into a separate folder. You can not unpack, but run the file through Total Commander.

  • Run UpdateUtility-Gui.exe.

  • A window will open. Click on the "Programs" button.

  • A list of products will appear. Choosing your version of the antivirus. Click "OK".

  • In the next window, click on the "Options" button.

  • On the new window, you need to go to the "Download" section and select a folder to download updates and a temporary folder. We press "OK".
  • After specifying the location where it is worth downloading the updated anti-virus databases, click the "Run" button.

  • After the databases are loaded, a subfolder named "Updates" will appear in the folder.
  • Now we copy this subfolder and transfer it to the USB stick. We connect it to a PC that does not have an update and specify the path to this folder in the antivirus settings.

  • Then we press "Update". The anti-virus will update the databases and modules. PC protection will be guaranteed.

You can watch how to update the antivirus in the video from the program developers:

According to statistics, new types of malware appear every day. And even more often! It is quite possible that at the very moment when you read these lines, a new type of malware is registered. We will not give an assessment to the individuals who have turned the storehouse of human wisdom into a potentially dangerous place - we will leave it to psychologists.

However, you shouldn't connect to without an antivirus program at this time.

Protection of the computer software

As you know, where demand arises, there supply is not long in coming. Many companies offer various solutions to protect data from computer viruses. Some of them are very successful, such as software products from Kaspersky Lab, NOD32 from Eset, etc. These solutions are deservedly popular among users. Currently, complex software systems are especially relevant - the so-called "Internet Security" group. They are in the line of each manufacturer, however, they can be called differently. For example, Dr.Web has Security Space, and NOD32 has Smart Security. However, protection only works properly if the program has the ability to update - from any source to receive updated versions of its own files and virus databases. Otherwise, a situation may arise when the new malicious code will be invisible to the anti-virus detecting algorithms. Since the topic is too broad, today we will look at why Kaspersky Anti-Virus is not updated.

Little known nuances

If Kaspersky is not updated, do not panic - it will always succeed. Usually the cause is easily remedied even without contacting customer support. Well, we recommend that you roll up your sleeves and ... first read carefully what to do if Kaspersky is not updating.

One of the reasons is the actions of a virus that made changes to the system. In Windows, you can get to it by following the path c: \\ Windows \\ System32 \\ drivers \\ etc \\. By making changes to its structure (edited with a notepad), you can redefine the addresses of Internet resources or block access to the anti-virus servers. Result - Kaspersky is not updated. We recommend that you read the normal hosts content (there is, for example, on Wikipedia) and edit it if necessary.

The next possible reason for not updating Kaspersky is an unstable Internet connection.

In this case, the process is simply interrupted at some stage (for example, upon reaching 70%). The solution is simple: you should re-enable the update. It is also worth noting that sometimes the indicator freezes at 99% and nothing happens for a long time (sometimes up to five minutes). In this case, you should wait a little longer.

If Kaspersky is not updating, it is quite possible that the settings specify work through a proxy. It is necessary to press the "Proxy server" button in the update source parameters and register the correct data (if any) or disable this mechanism (if not used).

Another common cause is key expiration. Such antivirus is not updated.

Kaspersky Lab does not require submission... It is one of the best (if not the best) OS security application developers windows systems... Its antivirus and internet security products are the most popular and offer value for money.

After installing KIS, I activated the product by entering license keyand then manually updated the database to the latest version available. And after that, I did not open Kaspersky, because I had the impression that it would automatically load the database and would not require manual intervention, but I was wrong. About 5 days ago, I discovered that Kaspersky does not automatically update the virus database and decided to find a fix for this problem.

I asked myself a question: why is Kaspersky not updating? And most importantly, how to solve this error?

The main reasons why Kaspersky is not updated

  • The reason may be that previously another program was installed on a PC to protect against viruses, which could have been simply uninstalled incorrectly or not completely.
  • Sometimes, even with the correct removal of the program, errors may occur, since the protocols were left for recovery.
  • This problem can be solved very simply: you need to properly clean up the remnants of the previous program.
  • If you do not understand such things yourself, then use special programs that will help you remove unnecessary files.
  • To clean up the remnants of such utilities, you need a powerful program.
  • After cleaning the databases and protocols for recovery, reinstall the program and try updating the databases.
  • Also, the problem may be that the Demo (or unlicensed) version is installed.

If you also have problems with automatic update Kaspersky Antivirus or Kaspersky Internet Security, you can try the following solutions.

It is also worth checking that your computer is connected to the Internet and that you have not blocked Kaspersky in any way.

Make sure the date and time of your system is correct

Before proceeding with troubleshooting, make sure the date and time of your system is correct, as Kaspersky depends on your system date and time to load the virus database.

Teach Kaspersky to automatically download updates

It is very important. With default settings, Kaspersky products regularly connect to the server and automatically download available updates. But if you changed this default setting, you need to set it for automatic download updates by following the instructions below:

  1. Start Kaspersky... To do this, double-click the Kaspersky icon on the taskbar or in the notification area.
  2. Click on the small option Settingslocated in the lower right corner to open the Kaspersky settings.
  3. In the left pane, click " Additionally»To view different options with right side... Now click on Update Options on the right to go to the Update Options page.
  4. here make sure the first option is selected Downloadsa and install updates automatically, and if not, select the same to automatically download and install updates.
  5. Then click " Configure update launch mode”, Set it to Automatic and click the“ Save ”button. Done!

Enable update tasks on battery power

This is the most important and with default settings, Kaspersky does not run scheduled scans and does not update the virus database when running on battery power. In short, if you charge your laptop battery when the laptop is off and always use the laptop on battery, this may be the main reason why Kaspersky does not automatically update the database.

To configure Kaspersky to download and install updates on battery power, you need to follow the steps below.

  1. Open the window Kaspersky... Click the Options button in the lower right corner to open the settings.
  2. In the left pane, click " Performance"To see several parameters related to Kaspersky performance.
  3. On the right, remove checkbox Disable Scheduled Scan Tasks when running on battery power. Done!

Configure Kaspersky not to use a proxy server

For users who need to connect to the Internet using a proxy server, Kaspersky offers options for using a specific proxy server. If you are not connecting to the network using a proxy server, make sure the "Do not use a proxy server" option is enabled by following the instructions below.

findings

These are the main reasons why Kaspersky is not updated. We hope the article was useful to you. Let us know in the comments about it!

Kaspersky Anti-Virus Is the most popular antivirus out there. It provides its users with full-fledged real-time protection, not missing most of the existing viruses. However, if the antivirus is unable to update the antivirus databases in a timely manner, then all of its protective ability is going down the drain.

Below we will consider the main reasons that may affect the inability of Kaspersky Anti-Virus to update its databases.

1. Antivirus was installed on the computer before. Many users know that it is impossible to use two antiviruses on a computer at the same time. often this leads to the fact that they begin to conflict. But few people know that the removal of antivirus even through the "Control Panel" does not always go completely, and traces remain on the computer, which can also come into conflict with Kaspersky.

In this case, you have two paths:

1) Almost every self-respecting antivirus manufacturer on its website offers special utilitywhich will completely remove the antivirus from your computer with all accompanying files.

2) Use a special computer cleaning program, for example, CCleaner. CCleaner allows you to remove programs along with all the junk they leave behind. And besides, with using CCleaner you can remove not only antiviruses, but also any other programs.

2. You are using a demo version of Kaspersky. The trial version of the antivirus cannot receive database updates, so go to the official Kaspersky website to.

3. You are using an unlicensed version of the antivirus. Anti-virus database updates are received from Kaspersky servers, so the system can check the validity of your license key. If the program detects a fake key, then you will be immediately refused to update the databases.

4. Your key has expired. If the paid version of Kaspersky has expired, the application will not update the databases until you correct the situation. Although, as a rule, Kapersky likes to remind about this often.

5. A virus has entered the system. Paradoxical as it may seem, but the reason for the failure of the Kaspersky update could be a settled virus that edited the file "Hosts" ... You can fix the problem as follows: find the contents of the original "hosts" file on the Internet (it always looks the same) and open the "hosts" file via Notepad in the C: \\ Windows \\ System \\ drivers \\ etc \\ folder. Return the file to its original appearance, save the changes and restart the computer.

6. Unstable Internet. If your home Internet is not stable, the download of updates may be interrupted periodically. However, if the download of updates has stopped at 99%, then you should wait. Usually at this stage, the databases are installed, so the remaining time can take up to 15 minutes.

7. Proxy activated. If you have proxy enabled in your settings, then it must be disabled during the installation of the anti-virus databases.

Kaspersky Anti-Virus is the most famous anti-virus. Thanks to timely updates, a huge anti-virus database and powerful protective systems, antivirus has won the trust of a huge number of computer users. But even in this program, errors can occur. In particular, I will consider the problem of the inability to update the anti-virus databases and give advice on how to fix this error.


Why should anti-virus databases be updated in a timely manner? Imagine that every day hundreds of thousands of hackers are operating on the Internet, who are inventing new ways to get into your computer. But Kaspersky Lab is not asleep, trying to fix new viruses and add them to the database. If the database is not updated in a timely manner, the antivirus may not fix viral programthat tries to attack your computer.

Most frequent problemsthat can affect the inability of the antivirus to update the databases:

1. The most common problem is that antivirus from another manufacturer was previously installed on the computer ... Removing an old antivirus program may leave behind so-called tails, which may conflict with Kaspersky antivirus. Therefore, your main task is to try to find these tails on your computer and remove them. If you could not do this on your own, then on the Internet there are many programs that are based precisely on the removal of programs, including their traces.

There is another way. Almost every respected antivirus manufacturer has released a special program for complete removal your antivirus from your computer. Go to the official website of the used antivirus and download the remover program.

2. The second reason may be that your the antivirus simply cannot receive updates ... Or perhaps this is for one simple reason: a demo version of Kaspersky Anti-Virus is installed on your computer. It is easy to solve this problem, but for this you have to go to the official website of Kaspersky Lab and part with a certain amount of money for full version.

3. The third reason can arise if you are using an unlicensed version of Kaspersky Anti-Virus on your computer ... Database updates are received from Kaspersky servers, which can check the anti-virus license. If they notice that you are using an antivirus for free, you may simply be blocked from accessing updates. The way out is simple - buy a license.

4. Also the problem \u003e may consist in the expiration of the key, although, as a rule, the antivirus often warns about this. If so, you should renew the key and download the updated databases.

5. The next possible reason is edited hosts file ... This file is located at next address: ... The file can be modified if a virus has entered the computer. If the structure of this file has been changed, then the antivirus may be blocked access to updates. To fix this problem, you need to open the file with standard program Notepad and compare the contents of your hosts file with the original contents of the same file, taken, for example, from Wikipedia. If necessary, edit the file to return it to its original form and save the changes. Now restart your computer and try downloading updates.

6. Sometimes the download of updates can be affected by unstable internet connection ... In this case, the download is usually interrupted at some stage, take, for example, 75%. Cancel and restart the update download. If the download has stopped by 99%, then you may need to wait some more time, because this step includes installing updates, so it can take up to 15 minutes.

7. If in your settings work through a proxy is enabled , then you need to disable it for a while, since this can also affect the appearance of a database update error.

Attention! After installation Kaspersky Internet Security 2016 does not provide complete protection. For complete protection, run the program update.

Updating the application databases is possible only with a valid license. You can buy a license (activation code) in the online store. To renew an expired license at a discount, use License Update Center .

If you encounter any problems while updating the databases, follow the steps described in the article Diagnosing update problems.

If you have any problems downloading the new version Kaspersky Internet Security 2016, download new version from the site Kaspersky Labs and install it manually.

1. How databases are updated

During the update, the following are downloaded and installed on your computer:

  • Anti-virus databases... The databases contain descriptions of threats and network attacks, as well as methods of fighting them. Update databases regularly and run a full scan.
  • Program modules... Service packs fix program vulnerabilities, add new features, or improve existing ones.
  • New versions... By default, the program downloads the new version to your computer and automatically installs "over" the current version.
    If you have any problems downloading, download the new version from the website Kaspersky Labs and install it manually.

Databases are downloaded only for the included program components to reduce the amount of downloaded updates and download time. When the component is enabled, the download of the corresponding updates starts immediately.

2. How to update databases

  1. Make sure your computer is connected to the Internet (for example, open the website www.kaspersky.com)
  2. Set the proxy server settings in the product if you use a proxy server to access the Internet.
  3. At the bottom right of the screen, right-click on the product icon and in context menu select item Update.

    If the application icon is hidden from the notification area, click the button Show hidden icons... If there is no icon,

Many Internet users do not have a question about antivirus, and they give their preference to Kaspersky antivirus. It is reliable and up-to-date, but it also has some problems with updating the database. software... For this reason, the level of protection of your computer against viruses is reduced. So why is Kaspersky not updating?

Possible reasons

This may be due to the fact that another anti-virus agent was previously used, which is either already installed or has not been completely removed. Maybe the previous antivirus was removed correctly, but the recovery protocols were left. This may be the reason that Kaspersky does not update the databases. This problem can be solved only by getting rid of the traces of past antiviruses completely, that is, removing them. If you yourself cannot cope, then it is better to contact various programsthat will remove unnecessary files. You need to install a powerful debris remover. Only then can you reinstall Kaspersky Anti-Virus and update it.

Demo and unlicensed version

Another reason why Kaspersky databases are not updated is that your product simply does not include such an option. Maybe you have a demo version of the antivirus, or maybe the version is limited in time. You need to purchase the full version. To avoid the distraction of these issues, install automatic updates. The second reason why Kaspersky Anti-Virus is not updated is that you purchased an unlicensed product.

Many PC users are not psychologically prepared for the fact that some kind of virus may appear on their computer. But in most cases, Kaspersky Anti-Virus is not updated precisely because malicious software blocks actions, there may be a strong slowdown in the OS, glitches during operation, the browser stops working, and spam is sent.

If your antivirus has failed, Kaspersky Anti-Virus is not updating, do not worry, this is not the end of the world.

  • KasperskyVirusRemovalTool program - useful program in order to quickly scan your computer and clean it of malicious visitors.
  • Curelt software product. You need to download this program and run it for execution.

After checking with such programs, your computer should start up and start working normally.

Kaspersky Lab does not require submission... It is one of the best (if not the best) security app developers for operating system Windows. Its antivirus and internet security products are the most popular and offer value for money.

After installing KIS, I activated the product by entering the license key and then manually updated the database to the latest available version. And after that I did not open Kaspersky, because I got the impression that it will automatically load the database and will not require manual intervention, but I was wrong. About 5 days ago, I discovered that Kaspersky does not automatically update the virus database and decided to find a fix for this problem.

I asked myself a question: why is Kaspersky not updating? And most importantly, how to solve this error?

The main reasons why Kaspersky is not updated

  • The reason may be that previously another program was installed on a PC to protect against viruses, which could have been simply uninstalled incorrectly or not completely.
  • Sometimes, even with the correct removal of the program, errors may occur, since the protocols were left for recovery.
  • This problem can be solved very simply: you need to properly clean up the remnants of the previous program.
  • If you yourself do not understand such things, then use special programs that will help you delete unnecessary files.
  • To clean up the remnants of such utilities, you need a powerful program.
  • After cleaning the databases and protocols for recovery, reinstall the program and try updating the databases.
  • Also, the problem may be that the Demo (or unlicensed) version is installed.

If you also have problems with automatic updates of Kaspersky Antivirus or Kaspersky Internet Security, you can try the following solutions.

It is also worth checking that your computer is connected to the Internet and that you have not blocked Kaspersky in any way.

Make sure the date and time of your system is correct

Before proceeding with troubleshooting, make sure the date and time of your system is correct, as Kaspersky depends on your system date and time to load the virus database.

Teach Kaspersky to automatically download updates

It is very important. With default settings, Kaspersky products regularly connect to the server and automatically download available updates. But if you changed this default setting, you need to set it to automatically download updates by following the instructions below:

  1. Start Kaspersky... To do this, double-click the Kaspersky icon on the taskbar or in the notification area.
  2. Click on the small option Settingslocated in the lower right corner to open the Kaspersky settings.
  3. In the left pane, click " Additionally»To view the different options on the right side. Now click on Update Options on the right to go to the Update Options page.
  4. here make sure the first option is selected Downloadsa and install updates automatically, and if not, select the same to automatically download and install updates.
  5. Then click " Configure update launch mode”, Set it to Automatic and click the“ Save ”button. Done!

Enable update tasks on battery power

This is the most important and with default settings, Kaspersky does not run scheduled scans and does not update the virus database when running on battery power. In short, if you charge your laptop battery when the laptop is off and always use the laptop on battery, this may be the main reason why Kaspersky does not automatically update the database.

To configure Kaspersky to download and install updates on battery power, you need to follow the steps below.

  1. Open the window Kaspersky... Click the Options button in the lower right corner to open the settings.
  2. In the left pane, click " Performance"To see several parameters related to Kaspersky performance.
  3. On the right, remove checkbox Disable Scheduled Scan Tasks when running on battery power. Done!

Configure Kaspersky not to use a proxy server

For users who need to connect to the Internet using a proxy server, Kaspersky offers options for using a specific proxy server. If you are not connecting to the network using a proxy server, make sure the "Do not use a proxy server" option is enabled by following the instructions below.

findings

These are the main reasons why Kaspersky is not updated. We hope the article was useful to you. Let us know in the comments about it!

Hello everyone! Literally today I ran into an unpleasant problem. Kaspersky didn't want to update in any way Total Security... By the way, I am using a licensed product. No cracks or similar pirate tricks. It took me half an hour to solve this problem. However, not everyone will be able to find it so quickly. That is why I am now writing this article, I want to help you understand the situation.

Causes of the problem

There can be several of them: wrong date on the computer, prohibition of connection to the antivirus servers from your provider or firewall, incorrectly set proxy server settings, database corruption when previous update... Let's talk about each of these problems and also identify the method quick solution... We don't want our databases to be out of date, right?

Incorrect date on PC

A very common occurrence that leads to problems with updating Kaspersky databases. Look at the calendar of your operating system, is everything displayed correctly? Perhaps, when updating your operating system, a data reset occurred, and now you have an outdated date.

If the date is incorrect, then just go to the "Date and time parameters", and set the desired values \u200b\u200bthere. This is very easy to do. For a guarantee, with a good Internet connection, you can check the box "Set time automatically". In this case, the date and time will be synchronized with the servers in your time zone.

After setting the correct date, the problems should disappear.

Problems with the provider

In the era of ubiquitous blockages, even this option may turn out to be true. Most likely this is not your case, because the probability of blocking Kaspersky servers is extremely small. However, I think it is worth mentioning her. If you see that all of today's options are not suitable for you, then most likely the problem is precisely in access to servers with updates. Contact technical support your provider, or set up a proxy. With their help, you can avoid.

Incorrect proxy settings

If you entered incorrect proxy data, what kind of connection can we talk about? Go to settings to check the data again. The proxy server you are using is probably overloaded and you need to change it. This is especially true for free proxy servers.

Check the parameters and enter the correct information if necessary.

Damaged bases

If, when updating the databases, you turned off the PC or interrupted the Internet connection, then an error could occur there, which now leads to new problems. Now we have to reload all databases so that this error does not occur again. For this we must manually delete all existing databases from the folder. We do everything in accordance with the sequential instructions.

Right-click on the antivirus icon in the tray, select "Settings":

Go to the "Advanced" tab, find "Self-Defense", click and disable it.

Now close the settings, go to the tray again, right-click on the icon - Exit. The program must be closed, otherwise the system will not allow us to delete the necessary damaged directory. As soon as self-defense and antivirus are disabled, proceed to the next step.

The popular Kaspersky Anti-Virus reliably protects the system from various threats, but its successful operation requires constant updates. New viruses and others malware appear every day, and skipping updates to their databases, you risk that your defender will miss a "fresh" virus that will infect the entire system. To prevent this, you should be aware of the specifics of the Kaspersky update settings.

If you have just installed Kaspersky Anti-Virus, you should update it immediately, because even latest versions programs may come with outdated databases. After installing the antivirus, you will see the settings window with the "Update" option. Click this button to update. In the next window, confirm the action by clicking on "Update".



Your databases have been updated. Now you should configure the methods for updating the antivirus. To do this, in the main menu of Kaspersky, click on the "Settings" button located below. In the menu that opens, select the "Advanced" tab from the list, and then on the right click on "Update options".



In the menu that opens, mark the automatic download and installation of new versions of the program. These are not virus databases, but revised and modified antivirus modules. If you do not want to change anything, check the "Do not download new version" option.



Below are the settings for the update launch mode. They relate directly to the virus databases and therefore require special attention. You can set automatic updates if you don't feel like messing around with updates. If you want to keep everything under personal control, set manual update... This is convenient because the automatic update can start at any time and "eat up" the computer's resources at the wrong time.



You can also install the antivirus update scheduler by setting a daily or weekly check for updates. In the first case, do not forget to indicate a convenient time for such a check, in the second - also the day of the week. For example, every Monday at 20.00. Don't forget to click on "Save".



In the absence of the Internet or its slow and unstable work, you can update the anti-virus databases in a special way. To do this, download the KLUpdater utility from a computer where the Internet works normally. This can be done from the official website kaspersky.com. Unpack the archive into a folder and run the KasperskyUpdater.exe file, which will download the database updates to the Updates directory. In the program menu, select Russian for the interface. To do this, go to Settings - Service and in the language field select "Russian" from the list. From the main menu, click Run. After the updates have finished downloading, transfer the Updates folder to a computer where there is no Internet. It remains to specify the path to this folder in the anti-virus update settings. In the main menu go to "Settings" - "Advanced" - "Update options" and click on "Configure update source". Click on "add" and specify the path to the Updates folder.

Kaspersky Anti-Virus Is the most popular antivirus out there. It provides its users with full-fledged real-time protection, not missing most of the existing viruses. However, if the antivirus is unable to update the antivirus databases in a timely manner, then all of its protective ability is going down the drain.

Below we will consider the main reasons that may affect the inability of Kaspersky Anti-Virus to update its databases.

1. Antivirus was installed on the computer before. Many users know that it is impossible to use two antiviruses on a computer at the same time. often this leads to the fact that they begin to conflict. But few people know that the removal of antivirus even through the "Control Panel" does not always go completely, and traces remain on the computer, which can also come into conflict with Kaspersky.

In this case, you have two paths:

1) Almost every self-respecting antivirus manufacturer on its website offers a special utility that will completely remove the antivirus from the computer with all accompanying files.

2) Use a special computer cleaning program, for example, CCleaner. CCleaner allows you to remove programs along with all the junk they leave behind. And besides, with the help of CCleaner you can remove not only antiviruses, but also any other programs.

2. You are using a demo version of Kaspersky. The trial version of the antivirus cannot receive database updates, so go to the official Kaspersky website to.

3. You are using an unlicensed version of the antivirus. Anti-virus database updates are received from Kaspersky servers, so the system can check the validity of your license key. If the program detects a fake key, then you will be immediately refused to update the databases.

4. Your key has expired. If the paid version of Kaspersky has expired, the application will not update the databases until you correct the situation. Although, as a rule, Kapersky likes to remind about this often.

5. A virus has entered the system. Paradoxical as it may seem, but the reason for the failure of the Kaspersky update could be a settled virus that edited the file "Hosts" ... You can fix the problem as follows: find the contents of the original "hosts" file on the Internet (it always looks the same) and open the "hosts" file via Notepad in the C: \\ Windows \\ System \\ drivers \\ etc \\ folder. Return the file to its original appearance, save the changes and restart the computer.

6. Unstable Internet. If your home Internet is not stable, the download of updates may be interrupted periodically. However, if the download of updates has stopped at 99%, then you should wait. Usually at this stage, the databases are installed, so the remaining time can take up to 15 minutes.

7. Proxy activated. If you have proxy enabled in your settings, then it must be disabled during the installation of the anti-virus databases.

The popular Kaspersky Anti-Virus reliably protects the system from various threats, but its successful operation requires constant updates. New viruses and other malicious programs appear every day, and by skipping updates to their databases, you risk that your defender will miss a "fresh" virus that will infect the entire system. To prevent this, you should know the specifics of the Kaspersky update settings.

If you have just installed Kaspersky Anti-Virus, you should update it immediately, since even the latest versions of the program may come with outdated databases. After installing the antivirus, you will see the settings window with the "Update" option. Click this button to update. In the next window, confirm the action by clicking on "Update".

Your databases have been updated. Now you should configure the methods for updating the antivirus. To do this, in the main menu of Kaspersky, click on the "Settings" button located below. In the menu that opens, select the "Advanced" tab from the list, and then on the right click on "Update options".



In the menu that opens, mark the automatic download and installation of new versions of the program. These are not virus databases, but revised and modified antivirus modules. If you do not want to change anything, check the "Do not download new version" option.



Below are the settings for the update launch mode. They relate directly to the virus databases and therefore require special attention. You can install automatic updates if you don't feel like messing around with updates. If you want to keep everything under personal control, install a manual update. This can be convenient, because automatic updates can start at any time and "eat up" the computer's resources at the wrong time.



You can also install the antivirus update scheduler by setting a daily or weekly check for updates. In the first case, do not forget to indicate a convenient time for such a check, in the second - also the day of the week. For example, every Monday at 20.00. Don't forget to click on "Save".



In the absence of the Internet or its slow and unstable work, you can update the anti-virus databases in a special way. To do this, download the KLUpdater utility from a computer where the Internet works normally. This can be done from the official website kaspersky.com. Unpack the archive into a folder and run the KasperskyUpdater.exe file, which will download the database updates to the Updates directory. In the program menu, select Russian for the interface. To do this, go to Settings - Service and in the language field select "Russian" from the list. From the main menu, click Run. After the updates have finished downloading, transfer the Updates folder to a computer where there is no Internet. It remains to specify the path to this folder in the anti-virus update settings. In the main menu go to "Settings" - "Advanced" - "Update options" and click on "Configure update source". Click on "add" and specify the path to the Updates folder.

Kaspersky Lab does not require submission... It is one of the best (if not the best) developers of security applications for the Windows operating system. Its antivirus and internet security products are the most popular and offer value for money.

After installing KIS, I activated the product by entering the license key and then manually updated the database to the latest available version. And after that I did not open Kaspersky, because I got the impression that it will automatically load the database and will not require manual intervention, but I was wrong. About 5 days ago, I discovered that Kaspersky does not automatically update the virus database and decided to find a fix for this problem.

I asked myself a question: why is Kaspersky not updating? And most importantly, how to solve this error?

The main reasons why Kaspersky is not updated

  • The reason may be that previously another program was installed on a PC to protect against viruses, which could have been simply uninstalled incorrectly or not completely.
  • Sometimes, even with the correct removal of the program, errors may occur, since the protocols were left for recovery.
  • This problem can be solved very simply: you need to properly clean up the remnants of the previous program.
  • If you yourself do not understand such things, then use special programs that will help you delete unnecessary files.
  • To clean up the remnants of such utilities, you need a powerful program.
  • After cleaning the databases and protocols for recovery, reinstall the program and try updating the databases.
  • Also, the problem may be that the Demo (or unlicensed) version is installed.

If you also have problems with automatic updates of Kaspersky Antivirus or Kaspersky Internet Security, you can try the following solutions.

It is also worth checking that your computer is connected to the Internet and that you have not blocked Kaspersky in any way.

Make sure the date and time of your system is correct

Before proceeding with troubleshooting, make sure the date and time of your system is correct, as Kaspersky depends on your system date and time to load the virus database.

Teach Kaspersky to automatically download updates

It is very important. With default settings, Kaspersky products regularly connect to the server and automatically download available updates. But if you changed this default setting, you need to set it to automatically download updates by following the instructions below:

  1. Start Kaspersky... To do this, double-click the Kaspersky icon on the taskbar or in the notification area.
  2. Click on the small option Settingslocated in the lower right corner to open the Kaspersky settings.
  3. In the left pane, click " Additionally»To view the different options on the right side. Now click on Update Options on the right to go to the Update Options page.
  4. here make sure the first option is selected Downloadsa and install updates automatically, and if not, select the same to automatically download and install updates.
  5. Then click " Configure update launch mode”, Set it to Automatic and click the“ Save ”button. Done!

Enable update tasks on battery power

This is the most important and with default settings, Kaspersky does not run scheduled scans and does not update the virus database when running on battery power. In short, if you charge your laptop battery when the laptop is off and always use the laptop on battery, this may be the main reason why Kaspersky does not automatically update the database.

To configure Kaspersky to download and install updates on battery power, you need to follow the steps below.

  1. Open the window Kaspersky... Click the Options button in the lower right corner to open the settings.
  2. In the left pane, click " Performance"To see several parameters related to Kaspersky performance.
  3. On the right, remove checkbox Disable Scheduled Scan Tasks when running on battery power. Done!

Configure Kaspersky not to use a proxy server

For users who need to connect to the Internet using a proxy server, Kaspersky offers options for using a specific proxy server. If you are not connecting to the network using a proxy server, make sure the "Do not use a proxy server" option is enabled by following the instructions below.

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These are the main reasons why Kaspersky is not updated. We hope the article was useful to you. Let us know in the comments about it!

Kaspersky Anti-Virus is the most famous anti-virus. Thanks to timely updates, a huge anti-virus database and powerful protective systems, antivirus has won the trust of a huge number of computer users. But even in this program, errors can occur. In particular, I will consider the problem of the inability to update the anti-virus databases and give advice on how to fix this error.


Why should anti-virus databases be updated in a timely manner? Imagine that every day hundreds of thousands of hackers are operating on the Internet, who are inventing new ways to get into your computer. But Kaspersky Lab is not asleep, trying to fix new viruses and add them to the database. If the database is not updated in a timely manner, the antivirus may fail to detect a virus program that tries to attack your computer.

The most common problems that can affect the inability of the anti-virus to update the databases:

1. The most common problem is that antivirus from another manufacturer was previously installed on the computer ... Removing an old antivirus program may leave behind so-called tails, which may conflict with Kaspersky antivirus. Therefore, your main task is to try to find these tails on your computer and remove them. If you could not do this on your own, then on the Internet there are many programs that are based precisely on the removal of programs, including their traces.

There is another way. Almost every respected antivirus manufacturer has released a special program to completely remove their antivirus from your computer. Go to the official website of the used antivirus and download the remover program.

2. The second reason may be that your the antivirus simply cannot receive updates ... Or perhaps this is for one simple reason: a demo version of Kaspersky Anti-Virus is installed on your computer. It is easy to solve this problem, but for this you have to go to the official website of Kaspersky Lab and part with a certain amount of money for the full version.

3. The third reason can arise if you are using an unlicensed version of Kaspersky Anti-Virus on your computer ... Database updates are received from Kaspersky servers, which can check the anti-virus license. If they notice that you are using an antivirus for free, you may simply be blocked from accessing updates. The way out is simple - buy a license.

4. Also the problem \u003e may consist in the expiration of the key, although, as a rule, the antivirus often warns about this. If so, you should renew the key and download the updated databases.

5. The next possible reason is edited hosts file ... This file is located at the following address: ... The file can be modified if a virus has entered the computer. If the structure of this file has been changed, then the antivirus may be blocked access to updates. To fix this problem, you need to open the file using the standard Notepad program and compare the contents of your hosts file with the original contents of the same file, taken, for example, from Wikipedia. If necessary, edit the file to return it to its original form and save the changes. Now restart your computer and try downloading updates.

6. Sometimes the download of updates can be affected by unstable internet connection ... In this case, the download is usually interrupted at some stage, take, for example, 75%. Cancel and restart the update download. If the download has stopped by 99%, then you may need to wait some more time, because this step includes installing updates, so it can take up to 15 minutes.

7. If in your settings work through a proxy is enabled , then you need to disable it for a while, since this can also affect the appearance of a database update error.