The Internet does not work well on the Samsung phone. Internet does not work on your phone? Simple steps to get back online! Ways to solve the problem

A modern Android smartphone is hard to imagine without Internet access. In this article we will talk about how to turn on the Internet on Android smartphone via mobile communications and Wi-Fi.

In order to turn on the mobile Internet on Android, you need to perform a few simple steps. First, you need to enable the Mobile Data feature. To do this, open the Android settings and go to the "Data transfer" section.

In this section, you need to find the "Mobile data" function and enable it. Also in this section there is a function "Saving traffic". It is better to turn it off, otherwise it may block Internet access for some applications in the background.

After that, you need to return to main screen with settings and go to additional settings The Internet. To do this, open the "More" section.

To enable the Internet, here you need to select the type of network: 2G, 3G or. Now, the 3G network works with almost all operators and in all countries. But, if your mobile operator supports 4G LTE, then it is better to choose this type of network. Because 4G LTE provides the fastest internet access speed. Also in the subsection "Mobile networks" there is a function "Internet roaming". If you want to turn on the Internet while roaming, then this function must also be activated.

In most cases, the above steps are enough to turn on the Internet on your Android smartphone. But, if your Internet does not work anyway, then most likely you do not have access points (APN) configured. In order to configure them, you need to open the settings and go to the "More - Mobile networks - Access points (APN)" section.

Here you can select one of the Internet access points and change its settings. You can also add an access point here. For this there is a button with a "Plus" sign. If you do not know what settings to specify, contact technical support your ISP.

How to connect the Internet on Android via Wi-Fi

If you want to connect to the Internet on Android using a Wi-Fi connection, then everything is much easier than in the case of using the mobile Internet. All you need to do is open Android settings and go to the "Wi-Fi" section.

After that, a window will appear asking for a password. Enter the password for Wi-Fi and click on the "Connect" button.

After entering the password, the Android smartphone will connect to the Internet via a wireless Wi-Fi network. In this case, next to the selected Wi-Fi network, an inscription will appear: "Connected".

If, after connecting to Wi-Fi networks The Internet did not work, then most likely the problem is the lack of access to the Internet on the router or Wi-Fi access point.

Hello dear readers and guests of our portal.

Have you ever wondered why the Internet does not work on your phone?

But there are quite a lot of reasons for this phenomenon. The main problems are usually associated with a poor signal of your network, malfunctions in the equipment, missing or incorrect settings.

Dealing with the question of why the Internet does not work

There are many reasons and universal way there is no solution to them. Indeed, in order to eliminate the reason for the lack of Internet on the phone with a hundred percent probability, you must first given reason to figure out.
In this article, we will consider all the most common reasons for the lack of communication on the phone, why the Internet disappears, and how to configure it in one case or another.

Our instructions will be relevant for almost any telecom operator (Yota, MTS, Megafon, Beeline) and the device you use.

Why there is no Internet and how to restore it on your phone

In the modern world wireless and high speeds, a person practically cannot do without the Internet. And if, for some reason, the phone does not want to connect to the Internet, or the pages are loaded slowly enough when surfing the Internet, this causes irritation. Let's not give in to excessive emotionality and panic. We will show you how to fix the most common problems associated with the lack of the Internet.

Other reasons for the lack of Internet on the phone

If all of the above didn't help, let's look at other reasons for the lack of internet.:

1. If you suddenly have no Internet due to problems with your device, remember that nothing is eternal in this world. Your phone could simply fail.
2. If you do not have the skills to repair cellular and other mobile devices , then in this case we recommend shaving in service centerwhere you will definitely be helped.
3. Same data transmission on the device may be disabled... In order to fix this reason, you need to check if you have enabled special functionwhich makes data transmission possible.

IN different models phones, this function may differ, this is why it is impossible to consider all possible options within the framework of this article. Follow the instructions for your device.

On most devices that run on Android OS, the data transfer function is connected by using the menu function.

The menu can be accessed by swiping down from the top of the phone screen.

• Internet access is the same may be absent if your operator is carrying out technical work at the moment... There may also be no Internet if the network is overloaded. In this case, you should make a call to hotline your his cellular operator and to clarify the moment.
• You are out of money on your balance sheet... This is another fairly common reason for the lack of the Internet. Most likely, you did not have the required amount to pay for your monthly package. Or the money was debited due to connection paid subscription... To solve this problem, we recommend that you top up your account and keep track of your phone balance in the future.
• Also pay attention to the signal strength in the coverage area of \u200b\u200byour operator and your location... It is possible that the signal is simply absent, in connection with which there may be no Internet connection. In this case, you just need to move to a place where the coverage signal is strong and stable.

Now you can cope with most of the reasons for the lack of Internet and the question of why there is no Internet on your phone will visit you as little as possible. We will also be very grateful if you add our instructions to your bookmarks, so that, on occasion, you can return to it as quickly as possible and share it with your friends on social networks.

I love to learn everything new, interesting and unusual. And also - wrap yourself in a warm blanket, take hot cocoa and tell you about new products financial market, hot stories from the offices of bank consultants and other interesting things.

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Internet on the phone is a convenience that no one could have dreamed of even 10 years ago. Today, owners of mobile devices can log into worldwide network by connecting the appropriate communication service of your operator. MTS is one of the most popular providers mobile trafficwhich offers favorable rates for internet access. But what if the MTS Internet does not work well, or is it completely disabled? The reason for the lack of access to the network can be both the operator and the device. Let's list the main reasons for the lack of the Internet and ways to solve the problem.

Depending on the plan, mobile Internet is charged within the prepayment according to the established limit, or according to the units of received data. There are several tariffs on MTS that offer subscribers the possibility of unlimited use of the service within the established limit - from 500 MB to 7 GB for 30 days. To do this, the user makes a prepayment agreed in advance by the provider, and MTS automatically updates the mobile traffic limit.

There are also tariffs that involve per megabyte billing: for each megabyte, a small amount of funds is withdrawn from the client's account (on MTS it ranges from 5 to 9.9 rubles per MB).

Consequently, the reason for the slow or absent MTS traffic on the phone may be that the user forgot or could not enter subscription fee according to the tariff. If the account has a zero or negative balance, the operator automatically turns off the Internet. Often, the data transfer speed slows down when a few rubles remain on the subscriber's account, which stimulates the client to replenish the account.

Premature consumption of a dedicated megabyte package

One of the reasons for the lack of funds on the account is the prematurely spent Internet package, i.e. the limit of provided megabytes was exhausted faster than the expected period of use. The operator provides the subscriber with a limited amount of traffic for a month, and when it is exhausted, he either prohibits access to the Internet, or turns on per megabyte billing. The subscriber may not know that the payment for every 500 MB has been activated, but the money will be debited from the account until it is completely exhausted. When the funds run out, it will no longer be possible to use access to the network without a new replenishment.

The fast consumption of traffic on the phone is usually associated with the use of resource-intensive mobile applications... Watching videos, films, online Games, cartographic services and other "heavy" programs quickly consume the megabyte limit, which is why the subscriber's account can run out of money in a couple of days.

If this situation is often repeated, then the user needs to revise his tariff plan and choose another one with a large traffic limit.

To check the amount of remaining traffic on the phone, the subscriber must execute the USSD command * 111 * 217 #, in response, the screen will display information about the remaining megabytes as part of the prepayment for the service.

The last reason why the established mobile traffic limit switches to per-megabyte billing is to change the connection region. In most MTS tariffs, you can use the provided unlimited traffic only in the home region. If the subscriber's phone crosses the border of the region and enters roaming, the operator begins to write off funds from the account for each portion of the received data. After a while, the funds on the client's balance run out, and the traffic is automatically turned off.

Technical reasons for the lack of Internet MTS

If there is no network on the phone, although the balance is positive, and the traffic limit has not yet been exhausted, you need to check the settings on the device. The technical reason why the Internet does not work on the phone may be as follows:

• the subscriber is out of the network coverage area (this is visible on the device screen - the Wi-Fi indicator will be absent);
• data transfer is not configured on the phone;
• the settings on the phone failed.

The lack of connection due to a weak or zero signal within the city does not require any action from the subscriber. the problem is with the operator. There may be a breakdown in the tower receiving the satellite signal, or some other similar problem.

If the user is outside the city, the signal from the tower may be weak to maintain the required data transfer rate.

If the Internet does not work on MTS, but there is no problem on other devices, then you need to check the data transfer settings on the phone itself. For example, for Android devices, go to the "Settings" - "More" - "Mobile network" section and select the "Mobile data transfer" item. By activating it, you will start automatically receiving traffic mobile operator MTS to the phone.

The last way to configure traffic from a mobile operator is to request a new set of settings for your phone from MTS. To do this, you need to send an empty SMS to 1234, in response, the operator will send a message containing automatic settings... To activate them, the subscriber just needs to open SMS, in other cases the phone is configured automatically without user intervention.

Quite often with tablet computers and mobile phones one nasty thing happens. On a seemingly working device, the network or the Internet suddenly disappears, while the phone or tablet loses connection. Why is the network disappearing? Today there are quite a few manufacturers of mobile gadgets: ASUS (Asus), Acer (Acer), Alcatel (Alcatel), Dell (Dell), Digma (Digma), Explay (Explay), HTC, Huawei, LG, Lenovo (Lenovo), Nokia (Nokia), Philips (Philips), Prestigio (Prestigio), Samsung (Samsung) or Sony (Sony). We dare to assure problems with the Internet and the network may arise from a device of any manufacturer. If for no reason on your tablet or phone the Internet connection is lost, or mobile network, then our publication may help to understand the cause of the problem.

It's no secret that modern phones can have three types of communications: 2G digital cellular, 3G broadband digital cellular, and Wi-Fi connectivity. Tablets are also not far behind and in most models there is a way to connect to the Internet via Wi-Fi, and many manufacturers offer tablet computers with the ability to connect to the 3G network of a mobile operator. Since we do not know which technology and connection method you are having problems with, in this article we will touch upon both networks and consider the reasons why cellular 2G / 3G communication and WiFi network may disappear on smartphones and tablets.

If your tablet or phone loses 2G / 3G network and mobile Internet connection

If your phone (smartphone) or tablet computer loses the 3G network, there may be several reasons for the problem. The first reason why 3G Internet disappears is insufficient signal. The tablet or phone may not be in the best place to receive a signal, as a result of which 2G / 3G reception will be poor. If you are outside the city, or among tall concrete structures (for example, skyscrapers), this may affect the reception. In principle, this problem can be observed with any operator, not an exception Beeline, Megafon, MTS, Skylink, Rostelekom, Kyivstar, Djuice and others.

The site of each mobile operator that provides access to the 3G network has a network coverage map. Unfortunately, such maps are very relative and may not coincide with reality. Still, we advise you to familiarize yourself with the coverage map of your mobile operator. Perhaps the reason for the loss of communication is precisely in the insufficient signal. Sometimes the problem when a tablet or phone loses connection in a regular 2G network can be associated with an enabled 3G network, which is unstable. This is due to the fact that the device, with a poor 3G network, switches to a regular cellular 2G network, which takes some time. At this time interval, communication breaks can occur.

If you do not need a 3G network at a specific point in time, and the connection when talking on the phone is poor, then it makes sense to disable 3G in the settings. We have already written how to disable 3G on an Android phone or tablet. Basically, change the network range in your gadget's settings. However, let's clarify this for a few other manufacturers.

• On Nokia phones, you need to go to Settings, then to Phone, then to Network and GSM.
• On Samsung go to "Settings" then in "Network settings" click on "Select a band" and get into "GSM 900/1800".
• In Sony smartphones, you need to go to "Settings", select "Communication", find the menu item "Cellular networks", then "GSM / 3G networks" and set the "GSM only" mode.
• The iPhone is even easier. Go to "Settings", select the "General" menu item, enter the "Network" and use the "Disable / enable 3G" option.

In addition to a bad signal and loss of its source, there are a couple of possible reasons why a tablet or phone is losing 3G Internet. The problem may lie in the old sim card. Everything wears out over time. Of course, this is not the case when the device does not see the SIM card. But the problem with the card should not be written off. It is also possible that the Internet is lost due to a hardware malfunction of the GSM module or the receiving antenna. If your gadget is very bad at catching or does not catch the network at all, then a hardware problem is very likely. You can eliminate the malfunction of the SIM card by checking the card on another device. But only a specialist can check the GSM module or the problem antenna. Sometimes, in such cases, wiping the contacts of the antenna and module loops helps. This concludes with the cellular network and mobile Internet and move on to WiFi.

WiFi internet disappears on my phone or tablet

If on your device connected to Wi-Fi the Internet periodically disappears, then there may be three reasons. The first reason is the provider's poor quality services. Even such renowned providers as Beeline, Rostelekom, NetByNet, 2Com, Qwerty, MGTS, ByFly may have problems with providing Internet access services. But in this case, this is not about that. The fact is that some providers provide one Internet channel for all users of the house or entrance, and during peak hours, mainly in the evening, the connection with the network can be very poor. If you notice signs of a drop in speed when downloading files and torrents, or when surfing through a browser, then it may be worth measuring the incoming and outgoing Internet connection speed.

The second reason. Quite often, WiFi drops out due to a weak signal. The problem can be as in the router or access point. The power of the distributing antenna of the router may not be enough for the entire room. Or walls are blocking the signal. Therefore, if the tablet or phone loses WiFi signal, then it is worth checking the operation of the gadget near the source. Sometimes a problem with a router can be solved by flashing it or installing an amplified antenna, and sometimes simply turning off the router may be enough. Here we do not consider the case when the tablet or phone does not connect at all to wifi network... This issue is detailed in the article at the link provided.

The third reason for the loss Wifi signal can be hidden in the Wi-Fi module of your phone or tablet. For example, when the Internet disappears, and after a reboot appears, then the reason may be a malfunction of the gadget. If you are convinced that the WiFi router has nothing to do with it, and the tablet computer or smartphone still loses Wi-Fi, then the breakdown of the Wi-Fi module is quite likely. Here you cannot do without checking the module. In addition to the described problems with the loss of WiFi and 3G Internet, the connection can be negatively affected by applications for Android, iOS or Windows Phone... If everything worked for you up to a certain point, remember what you recently installed on your gadget, perhaps the problem is recently installed program or a game. This concludes our article. If you have a question, ask it in the comments, we will try to answer it.

In order to use the mobile Internet on your phone or tablet, you must enable data transmission, otherwise nothing will work. Today we will tell you how to do it correctly.

In fact, on devices based on the operating room android systems Data transfer is incredibly simple to turn on: in the curtain, which can be seen if you slide your finger from the top of the screen to the bottom, there is this item. It may be called "Data Transfer" or "Internet". Everything is very simple here: you clicked on the desired icon - the data transfer was turned on, and the icon changed color.

After the data transfer is enabled, the icon in the status bar will inform you about it. So, in our example, a 4G connection is used.

There is another way to enable data transfer, although it is less convenient. Go to the "Settings" application using the icon on the desktop.

Select "More".

Click on the line "Mobile network".

Perhaps, in your case, the subsection "Mobile network" may be located in another section, for example, " Wireless network". If you don't find it, use the menu search using the "mobile network" key (without quotes).

Now take and enable data transmission by moving the switch.

Why may data transfer not work?

In some cases, data transfer does not work, which may also be indicated by the absence of the corresponding icon at the top of the screen. What to do?

• First of all, we check the balance - if there are no funds on the account, then there will be no Internet, except for those cases when a prepaid tariff is used.

• If there are no problems with the balance, be sure to restart the device, because, most likely, this is a banal glitch that was noticed on the most different devices and various firmwares.

• The communication settings may not be correct. If they go astray, you can ask your service provider correct settings (usually they are sent via SMS) - they are saved automatically.

• Alternatively, the problem is in the SIM card itself. In some cases, its replacement is required.