Put a new cartridge the hp printer does not print. Does not print one of the colors. If the cartridge is filled and stitched

This usually happens at the most inopportune time - when you need to urgently print an important document. Yesterday, a printer that was working properly suddenly refuses to fulfill its duties: instead of a document, it throws out blank sheets of paper or blinks dull lights, as if not understanding what you want from it.

Almost everyone who uses the printer on a regular basis faces printing problems. The most extensive group of such problems is various defects in the printed image, in second place is the complete absence of printing. There are many reasons why the printer does not print at all or prints poorly - from incorrect settings in the operating system to a malfunction of the device itself.

Why the printer won't print

All the reasons that lead to failures and complete failure of the printing system are conventionally divided into 3 large groups:

1. Problems with installing and configuring the printing device in the operating system. Other types software problems.
2. Problems with cartridges or continuous ink supply system (CISS).
3. There is a hardware problem with the printer itself.

The first group is the easiest to diagnose and eliminate by the user. It is possible to cope with it in about 90% of cases. The group of problems associated with cartridges is not always amenable to solving at home, but if funds allow, it is enough to just buy new cartridge... The third group is solved only in case of simple and typical problems, such as paper jams, breaks in the connecting cable, etc. Problems associated with a malfunction of the machine require contacting the service.

Printer setup and printing problems in Windows

Fortunately, most software-related printing problems are easy to fix. These include:

• The operating system does not have a printer driver, or the driver is malfunctioning.
• Disable print service.
• Incorrect default printing device selection.
• User pauses printing.
• Switching the printer to offline mode.
• Problems with the document in the print queue (too large, not recognized, etc.). The printer still prints, but extremely slowly. Or instead of text it displays something similar to hieroglyphs.
• Denying access to the printing system by security policies.

More complex cases are damage to OS components, driver conflict and virus infection. With them, unlike the previous ones, it is not always possible to cope with a couple of mouse clicks.

Reasons why it does not print network printer:

• The printer port is blocked on the remote computer.
• The network path to the printer is incorrect.
• Sharing settings are incorrect.

To separate problems with the printer itself from problems with your computer, try printing from another PC or mobile device... If it (the printer) is connected via USB, if possible, connect it via wireless and vice versa. Your task is to find out if the print function works anywhere.

After making sure that the source of the failure is not in the printing device, but connected to the computer, look in the device manager (the printer must be connected to the computer and turned on to the mains). The absence of the "Printers" group in the list of devices and the presence of unknown equipment marked with an exclamation or question mark means that the system does not have required driver... To solve the problem, just download it from the site of the device manufacturer (for example, HP, Epson, Samsung, Canon, Brother) and install it.

If the PC sees the printer, but it still does not print, take a look at the "Services" application (it is most convenient to open it through the task manager tab of the same name).

Find Print Manager in the list of services and make sure it is running. If not, right-click to open its properties. In the drop-down list "Startup type" set "Automatic", then click the "Run" button located below.

Did the problem persist? Move on. Run system application "Settings", go to the "Devices" - "Printers and Scanners" section (this and further instructions are discussed using the example of Windows 10). The right half of the window displays a list of all installed printers, among which there must be the one with which there are problems. If it is not there, check the physical connection of the machine to the PC. If so, click Open Queue.

• Whether the default printer is used (if not, perhaps the default printing device is a virtual printer, which instead of printing, for example, converts the file to another format).
• Is there a mark next to the items "Pause printing" and "Work offline". The printer spontaneously goes offline indicates a poor connection to the computer, a power problem, or a malfunction.
• If there are documents in the print queue, click Clear Queue and try to print a test page.

If the printer does not print over the network only, click General access”And check if it is allowed to this device.

Next, look at the Security tab and make sure that your account is not prohibited from using the printing function.

One or more of the following may be the cause of the printer not queuing files:

• Out of paper or jammed.
• The toner or ink has run out.
• The device is not installed original cartridge.
• The counter of the number of prints has reached the limit - printing is blocked.
• The user account does not have permission to print files.
• The device is defective.
• An operating system failure has occurred.

Devices different manufacturers block printing in various situations. So, when a cartridge runs out of ink, one machine stops processing documents and resets the print queue, while the other simply spits out blank sheets. The same goes for other situations. The specific problems that lead to blocking are usually described in the instructions for the printer.

Many printer problems are well recognized by their self-diagnostic system. If the machine is equipped with a display, the reason for the failure is most often displayed on it. Simpler devices are diagnosed using their proprietary application. It is usually present on the disc that came with the device, as well as on the manufacturer's website.

The following is an example of the troubleshooting feature in the HP Deskjet 1050 branded application.

Stopping when sending to print a specific document is most often associated with the document itself. So, if the printer does not print pdf fileperhaps the author has protected it from printing (pdf supports such functions). In such cases, the easiest way is to take screenshots of the pages of the problem file, insert them, for example, into word document and quietly print like pictures.

If hieroglyphs, "krakozyabr" or spaces appear on the printed image instead of text, try replacing the font in the document with one of the ones preinstalled in Windows (they are recognized by all printers).

Problems with cartridges, dye, CISS

Any dye - toner or ink, sooner or later runs out. But this does not happen suddenly. The idea that there is little ink left is prompted by a decrease in the quality of the print - pale colors, whitish stripes, partial imprint. It happens that the printer stops printing even with a normal dye level. This is due to:

• Dried ink droplet in the print head or clogged with an air lock.
• Improper installation of the cartridge (for example, when the protective films are not removed, the cover is not completely closed).
• Dirty cartridge air ducts.
• Pinching or blockage of the ink plume of CISS.
• Non-original cartridge locks.
• Reaching the printout limit.
• Malfunctioning cartridge.

A blockage of dried ink on the head is a common occurrence when an inkjet printer is not used for a long time. If the plug is relatively small, cleaning the nozzles (exit holes) may help solve the problem. This is also done using the proprietary printer utility, and each manufacturer calls this function differently:

• HP has cleaning cartridges.

• Epson has a print head cleaning.
• Canon has cleaning and deep cleaning (the second is an enhanced option, when the first does not help), etc.

During cleaning, a special pump installed inside the printer drives a little ink through the nozzles under high pressure. From this, a clot of paint or an air lock comes out.

The most budget models of printers are not equipped with a pump, and the nozzle cleaning function does not work on them (despite its support by the driver). In the event of a blockage, the printheads of such devices must be soaked and rinsed in a cleaning fluid.

On modern Epson inkjet printers, the print head is not built into the cartridges, but into the device itself, and it is quite expensive. Its failure is tantamount to failure of the entire printer, which in such cases can only be thrown away. In order to prevent the ink from drying out, it is important for owners of Epson printers to clean the nozzles at least once every 2 weeks if the machine is idle.

If you have removed ink cartridges from the printer, make sure they are seated correctly and that nothing is blocking their airways.

When using CISS, first of all, you should also check whether the ink plume is passable and whether the air holes of the tanks are free.

Spots and streaks (sometimes almost black sheets) when printing on a laser or LED printer are a result of cartridge leaks (toner spills out), overflow of the waste bin, foreign small objects getting inside the device, damage, improper installation or wear of cartridge parts.

Problems after refueling when:

• the printer prints only one shade, for example, red;
• the print looks too faint when full cartridge;
• instead of an image - multi-colored spots, etc.,

arise, as a rule, due to contamination, improper installation of the cartridge in place or a violation of the refilling technology.

The complete absence of an image (white sheets) or printing defects after replacing the original cartridge or dye with conditionally suitable ones is just a result of the incompatibility of the latter with your printer model. In some cases, it is solved by flashing the cartridges or the device, in others - only by purchasing original components and consumables.

Printer problems

A breakdown of a printing device does not always manifest itself as a complete failure, when the device does not turn on or does not perform its functions at all. In some cases, it looks like this:

• The printer does not print in one of the colors, such as black. At the same time, the cartridge is functional, compatible, ink is present. Replacing the cartridge and toner does not help.
• Only part of the document is printed.
• Toner is not fused to paper.
• No paper is picked up from the tray.
• The printer does not print or does not correctly transfer the text of any documents to paper, does not reproduce typical frequently used fonts.
• The print is not positioned correctly on the sheet.
• Instead of one document, several are printed and vice versa.

At home, without special training, the bulk of such problems cannot be solved. The user can independently see if the machine has jammed the paper; if yes, try to extract it; check if the cartridge is installed correctly; remove foreign objects trapped in the device, if they are easily accessible; clean up visible dirt. In other cases, it remains to contact the service or buy a new device, if it is from a series of disposable, which are very cheap.

Often, users of office equipment do not print the printer after replacing the cartridge. This raises the question of what to do and how to solve a problem of this kind on your own, without asking for help from a service center? In this case, of course, you can come to the conclusion that the operating life of the consumable has come to an end if it has already been refilled many times. You may also think that when using used cartridges the chance perfect work office equipment is significantly reduced. But the problem becomes much more important when a completely new cartridge does not print.

In general, there are several ways to solve the described problem, and they directly depend on the original cause. It should also be added that the cartridges of laser and inkjet devices in terms of construction are quite different from each other. Hence, the reasons why they do not print can be different.

So, if a new cartridge does not print well or does not print at all, then the first and most common reason for such a problem is that the cartridge was not installed correctly. In this case, you must carefully study the instructions for installing ink cartridges for your printer model in order to strictly follow all the recommended steps.

First of all, you need to free the consumable from the packaging and remove the special fixing clip by pulling it on the protruding part. Next, you need to get rid of the protective tape that closes the air channel and the cartridge head, and then insert this consumable into the designated place in the printer. Finally, test prints on several sheets of paper, and the text on the first two documents may be slightly blurry.

If during installation you accidentally touch the nozzles and contact pads that are located on the body, be sure to wipe the nozzles with a cloth, which should first be moistened with a flushing liquid specially designed for inkjet printers. As for the contact pads, in this case they can be cleaned using the most common alcohol.

1- cartridge contacts. 2 - print head

If this recommendation did not help, then in order to answer the question of why the new cartridge does not print, you should make sure that the purchased consumable is fully compatible with your office equipment. It is very easy to do this, you just need to find out the model of your printer (as a rule, it is written on the body of the device) and using it, using our website, find the cartridge numbers that fit.

But if the new cartridge still does not print, then the problem may be dirty printer contacts. To solve this problem, it is better to turn to the masters for help, since any inaccurate movements can completely ruin the printer. In addition, it is not uncommon for the contacts to become dirty at the cartridge itself, if it has been refilled several times or you have purchased a used part in order to save money. In general, the average service life of black-and-white cartridges is from 5 to 10 refilling cycles, while for color cartridges this parameter usually does not exceed 3-4 cycles.

One more possible reason the appearance of the above-described problem consists in the fact that the ink of the cartridge simply did not have time to penetrate the cavity inside the material having a porous structure. This means that the ink has not yet penetrated to the print head by means of special capillaries. This problem is not so difficult to solve - you need to leave the cartridge on the printer for about a day and from time to time perform the so-called. "Cleaning cycle". For this reason, many craftsmen recommend refueling consumables without waiting for the complete end of the paint in it.

New Toner Cartridge Does Not Print

One answer to the question of why the printer does not print after replacing the cartridge may be that the laser printer has problems with contacts. In addition, the problem may also be that the laser shutter has stopped opening. In both of these cases, in order for the printer to become a printer again, you need to contact the wizards.

In addition, to solve the problem: I changed the cartridge and the printer does not print - you will need to remove the shipping tapes, if this was not done initially. Typically, these tapes must be removed prior to installation. The solution to this problem, as a rule, is shown on the packaging of the consumable or in the attached instructions for its installation. In the event that the shipping tape is not completely removed, then such a cartridge cannot be used.

Common problems

Before answering the question of what to do a new cartridge does not print, it would be nice to also know about the problems that are common to inkjet consumables and laser printers... For example, one of the problems may be that the wrong printer was chosen for printing, because in any modern version of the OS Windows user before printing it is offered to choose one of several printers, some of which have nothing to do with real office equipment. Many users, when in a hurry, simply forget about this moment, as a result of which it seems to them that the cartridge is defective.

Another reason, common for both inkjet and laser printers, may be a failure associated with the operating system. This problem is a normal hangup of the print queue - this usually happens when a printer connected to local network, is used by several people at the same time. Therefore, in this situation, there is no fault of consumable no.

Sometimes the problem when a cartridge does not print is a driver problem. In this case, you should open the tab from the printer in the device manager and pay attention to whether there are exclamation marks there, the presence of which indicates problems with the drivers. There is a problem, it is precisely in them, it is recommended to uninstall the printer and system drivers, and then install new ones if possible by yourself latest version... In general, it is possible to restore the cartridge's performance on its own with a competent and responsible approach, but in any case, you can use the services of service centers.

Printer for modern man - this thing is quite necessary, and sometimes even necessary. A large number of such devices can be found in educational institutions, offices, or even at home, if the need for such an installation exists. However, any technique can break down, so you need to know how to “save” it.

The words “the printer does not print” means a lot of malfunctions, which sometimes are not even connected with the printing process, but with its result. That is, the paper enters the device, the cartridges work, but the output material can be printed in blue or with a black stripe. You need to know about these and other problems, because they are easily eliminated.

Issue 1: Problems related to OS setup

Often people think that if the printer does not print at all, then this means only the worst options. However, this is almost always due to the operating system, which may have incorrect settings that block printing. One way or another, this option must be disassembled.

1. First, to rule out printer problems, you need to connect it to another device. If it is possible to do it through wi-Fi network, then even a modern smartphone is suitable for diagnostics. How to check? It is enough to send any document for printing. If everything went well, then the problem is definitely in the computer.
2. The simplest option why the printer refuses to print documents is the absence of a driver in the system. Such software is rarely installed on its own. Most often it can be found on the official website of the manufacturer or on the disc included with the printer. One way or another, you need to check its presence on your computer. To do this, open "Start" — "Control Panel" — .



3. There we are interested in our printer, which should be contained in the tab of the same name.



4. If with a similar software all is well, we continue to check for possible problems.
5. Opening up again "Start", but then choose "Devices and Printers"... It is important here that the device we are interested in has a check mark indicating that it is used by default. This is necessary so that all documents are sent for printing by this particular machine, and not, for example, virtual or previously used.



6. Otherwise, make a single click right click mouse on the image of the printer and in context menu choose Use as default.



7. Check the print queue immediately. It could also happen that someone simply failed to complete such a procedure, which caused a problem with the file "stuck" in the queue. Due to such a problem, the document simply cannot be printed. In this window, we do the same actions as in the paragraph earlier, but select .



8. In order to delete all temporary files, you need to select "Printer" — "Clear print queue"... Thus, we delete both the document that interfered with the normal operation of the device, and all the files that were added after it.



9. In the same window, you can also check access to the print function on this printer. It may well be that it is disabled by a virus or by a third-party user who is also working with the device. To do this, open again "Printer", and then "Properties".



10. Find the tab "Safety"looking for our account and find out what functions are available to us. This is the least likely option, but it's worth considering.

This concludes the analysis of the problem. If the printer still refuses to print only on a specific computer, you need to check it for viruses or try using a different operating system.

Problem 2: The printer prints in stripes

Quite often, this problem appears with the Epson L210. With what this is connected, it is difficult to say, but here it is possible to resist it completely. You just need to figure out how to do it as efficiently as possible and not harm the device. It should be noted right away that both owners of inkjet printers and laser printers can face such problems, so the analysis will consist of two parts.

Problem 3: The printer does not print in black

Most often, this problem occurs in inkjet printer L800. In general, such problems are practically excluded for a laser analogue, so we will not consider them.

1. First you need to check the cartridge for leaks or improper refilling. Quite often, people do not buy a new cartridge, but ink, which can be of poor quality and damage the device. New ink may also simply not be compatible with the cartridge.
2. If you are confident in ink and cartridge quality, you should check the print head and nozzles. These parts are constantly contaminated, after which the paint dries on them. Therefore, it is required to clean them. This is described in detail in the previous method.

In general, almost all problems of this kind are due to a black cartridge that fails. To find out for sure, you need to conduct a special test by printing a page. The most simple option The solution to the problem is to buy a new cartridge or contact a specialized service.

Problem 4: Printer prints in blue

With such a malfunction, as with any other, you first need to perform a test by printing a test page. Already starting from it, you can find out what exactly is faulty.

1. When some colors do not print, clean the ink nozzles. This is done in hardware, detailed instructions discussed earlier in the second part of the article.
2. If everything prints fine, the problem is in the print head. It is cleaned using a utility, which is also described under the second paragraph of this article.
3. When such procedures, even after repeating, did not help, the printer requires repair. You may have to replace one of the parts, which is not always financially advisable.

This is the analysis of the most frequent problemsrelated to epson printer, finished. As it is already clear, something can be corrected on your own, but something is better left to professionals who can make an unambiguous conclusion about how large the problem is.

Not transferred from the transport position to the working position (small plugs (s) are closed) - the ink cans are at a lower level than that required for correct work printer; - the ink trail is transferred; - out of ink; - air in the ink plume; - the ink has dried up when the printer is not used for a long time.

Solution options:

Doesn't print one of the colors

How to solve the problem:

• Check the ink level in the tanks near the printer (if less than 30%, then refueling is needed)
• On tanks, large openings should be closed and small openings.
• There should be no air gaps along the ink plume
• You need to go to the printer menu and find the Setup item, then you need to select the 2nd item Tech. Maintenance and again the 2nd point Head Cleaning
• Cleaning must be done 2 times, then do not print for 40 minutes on the device. A maximum of 5 cleanings can be performed per day.
• If there is no improvement after cleaning, then you need to contact the service center. When transporting, be sure to cover all openings on the ink tanks.

The cost of the cartridges is high and sometimes comparable to the price of the printer itself. Therefore, it is not uncommon for the practice of refilling a cartridge to save money, because in this case only the cost of ink or toner needs to be paid.

So, you refilled the old cartridge with ink, installed it, but the printing "does not go". Not always, in such cases, you should give up on the old cartridge.

Common causes

Let's look at the common causes of failure to print with full cartridges:

1. Dried ink... Simple, causes the ink filling the nozzle to dry. To rinse or place it in warm distilled water or alcohol so that the nozzle is completely immersed in the liquid. After 5 minutes, remove and wipe away any streaks.

2. Incorrect installation cartridge after refilling or the lack of appropriate drivers for the printer on the computer. Make sure nothing gets between the contacts on the printer and the cartridge. Then make sure the cover is closed and all protective films have been removed. Install or reinstall the driver again.

3. Chip... Almost all modern cartridges are chip-based, which leads to counting of printouts. Upon reaching a certain limit, the chip blocks printing. You can try or contact a specialist at the service center.

The first thing to check

USB cable and power cable. It would be nice to reconnect them (connect to another USB port computer).

Canon counter reset

Then, if you refilled the cartridge yourself, you need to try resetting the chip or zeroing it.

How to reset the copy counter on Canon printers or cartridges:

1. As soon as a message about the lack of ink appears on the monitor, click "OK". Next, on the case, press the "STOP / RESET" button and hold it for 10-15 seconds.
2. On canon printers iP series, you can use IPTool 1.1.5 to reset the counter. You can find it on the Internet.
3. For printers and Canon MFP MP210, MP160, IP2000
   1. The printer must be turned off. We press the button "Continue";
   2. Without releasing it, we hold and hold the "Include" button;
   3. Without releasing the "Include" button, release and press "Continue" twice (the indicator color will change: green - yellow - green);
   4. Release the "Power on" button;
   5. When the indicator stops blinking, press “Continue” 4 times (the indicator color will change again);
   6. Press the "Power on" button (the indicator will blink 1 time);
   7. Press the Power button again, wait until the printer turns off. Done.

If these options do not suit you, try looking for ways to flash the chip on the network.

If you refilled the cartridge in service center, then it should have been flashed there and notify you about it.

If the cartridge is filled and stitched

If no action after refilling the cartridge does not revive your printer, then most likely you need an original cartridge. If this does not help, then you need to carry the device to the service center.

Enjoy printing.