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Deleting cryptoarms the specified account already exists. Error "The specified account already exists": Step by step solution. Getting rid of problems with the wrong version

. Yesterday, with the help of the installer, I finally updated my eight to the newfangled ten on all machines. However, I ran into one significant problem.

The fact is that the Classic Shell program, which returns more comfortable view the "Start" menu suddenly refused to work, when trying to reinstall it, the error "the specified account already exists" . The same message appeared when trying to delete it.

After lengthy dances with a tambourine, about the same as in the case of the error, I suddenly found a simple solution.

Solution

So, if your channel allows you to watch a video, then you can follow me step by step to eliminate the problem "the specified account already exists."

If you have a rather weak Internet, then here's what you need to do:

We delete the folder with the installed program, for this we go to C: \\ Program Files if our ill-fated program is not there, then we scratch in C: \\ Program Files (X86).
We open it, go to the Important registry keys section, at the top, enter the name of the program in the search box, then go through all the tabs, and if any entries appear, delete them.

Attention!!! Do not delete unnecessary things, only that which relates to the program.

We go to the "Cleaning the registry" section and search for problems, which we then fix in automatic mode.

We rejoice at the running installer or the remote program. The error "the specified account already exists" will not bother you.

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25.07.2019

ITunes is not installed on your computer and you can't get started with your Apple gadgets? Do not despair - we will help you solve this problem. There are many reasons for errors during installation, so we will try to consider all options and invite you to familiarize yourself with detailed instructions for eliminating errors.

Getting rid of problems with the wrong version

It is also possible that the version of the program is incompatible with your operating system. For example, for Windows 7, Windows 8, and Windows 10, any version works. As for the operating systems Windows XP and Windows Vistathen latest version for them is 12.1.3.

There is also a special version of iTunes 12.1.3 for the 64-bit version of Windows Vista - you can download all these distributions on the official Apple website. Best to use automatic form, which will determine the version of the OS you are using and will itself suggest a suitable distribution.

Get rid of computer problems

After that, we reboot and re-run the installation procedure. What other problems may lie in wait for a user who does not have iTunes installed? If the installer swears at the Windows Installer service, you must start the service through the "Control Panel - Administrative Tools - Services".

You may also need to update the Windows Installer service - the corresponding package is downloaded from the official Microsoft website. Install the package, reboot and re-install. The next problem may be insufficient rights to install.

If you don't have iTunes installed, click on the distribution right click and run the installation with administrator rights - as a rule, this procedure helps in many cases. If necessary, the system will ask you to enter the administrator password - this happens if a password is set for the administrator account.

The problem of installing Apple software on Microsoft operating systems is always relevant. Such a nuisance did not escape the popular iTunes program.

Why I'm having problems with iTunes:

Incorrect installation of the application itself, single installation errors
Incorrect Windows configuration
Conflict with antivirus or other installed applications

Below we will consider all the above factors and you will always know what to do if iTunes is not installed.

First of all, you need to make sure that the distribution is up to date. The latest version of iTunes must be downloaded from the official website of the "apple" company. If you use a third-party distribution kit, the program file may not only be outdated, but also infected with a virus.

You need to install iTunes only with computer administrator rights. Therefore, you need to use the "Run as administrator" item in the context menu of the installation file.

Restore a previously installed version

In some situations, after an error occurred during installation, you can try to restore the program to work again. To do this, you need to re-launch the iTunes distribution and select the "Restore" item in the setup menu (you must also run it with administrator rights).

Windows setup

Step 1. Installing the latest updates

Updates are checked in Windows Update by clicking the Check for Updates button. It is located in the System and Security group on the Control Panel. If there are any undefined updates, click "Install Updates". To apply the update results, a mandatory system restart is required.

Step 2. Disconnect windows firewall

The built-in firewall can also affect iTunes installation. To avoid unnecessary problems, it's better to just turn it off. The item "Windows Firewall" is similar to "Windows Update". Next, in the left menu, select "Turn Windows Firewall on and off" and put a checkmark on all items that have "Turn off Windows Firewall".

Step 3. Checking the HOSTS file

HOSTS can be affected by various malicious software. It is located at: “ C: \\ Windows \\ System32 \\ drivers \\ etc”. To open HOSTS, you can use Notepad or any other available.

Here you need to make sure that the only line that is not marked with a “#” on the left is the entry: “ 127.0.0.1 localhost”. If there are additional entries in the list, then you need to delete or comment them out by attaching the “#” symbol to the left. Next, close HOSTS and save all changes made.

Conflicts with software

Finding possible conflicts with other installed programs is not an easy task. There are a huge number of programs, and it is impossible to single out all the problems with them.

Why are such conflicts possible? Each software developer approaches its implementation in a different way. Programs can affect system files, thereby interfering with other applications.

Major sources of conflict

The most likely cause of errors may be the work of the antivirus. Therefore, you should also try to disable it.

Oddly enough, but conflicts often arise with other, previously installed, software from Apple. Therefore, we find the item "Programs and Features" in the "Programs" section of the "Control Panel" and sort the list of installed programs by the column "Publisher". We remove all applications that have the publisher "Apple Inc".

If all else fails

If nothing helped and the problem was still not solved, then all that remains is to contact technical support Apple. You can do this at apple.com. Any questions about the installation can be asked in its Support section.

Greetings to you blog readers.

For one reason or another, many users have to use a special program from Apple - iTunes. This issue is especially relevant for owners of iPod music players and iPhone smartphones. The fact is that it is this application that allows you to transfer files to and from the device. Of course, there are other solutions, but they end up using the drivers of the program mentioned above. But due to the fact that the solution is hosted in a competing operating system, it is not uncommon for iTunes to install an error. This can be associated with various problems. In the article below, I will try to analyze the main points due to which users cannot place the desired application on the system.

During the installation of the program we need on the computer, a message often appears: "". In addition, the text states that it is impossible to launch the application needed to complete, and it is better to turn to technical personnel for help.

Of course, if you don’t know the exact solution, it’s not easy to fix the problem. Fortunately, there is a way out:

This should help with the problem.

MS VC ++()

Sometimes the ailment is associated with the work of a component such as Visual C ++... This is usually accompanied by a message that mentions “ Microsoft.vc80.crt».
Don't get upset right away. Downloading the update from the official page Microsoft Visual C ++ 2005 SP1 and install it. Next, we go here and post the update. This should resolve the situation. If not, you should contact Microsoft official support.

Installer()

Sometimes the problems are service related. As a result, not only iTunes, but also any applications are not installed.

To solve the situation, we perform several movements:

Everything should work.

The service is restarted here. Apple Mobile Device if there are any problems with it. A similar ailment occurs not only during the installation of an assembly component, but also during normal program launch.

()

Sometimes, when users install a new application on their device, a message may appear saying “ the program is not a win32 application».

It should be said right away that the problem is not related to the capacity of the system.

This often appears when the project is intended for a completely different operating system. Or it simply has the wrong package.

The solution consists of several stages:

Miscellaneous errors()

In general, when installing iTunes on a computer with Windows 10 or any other version, you may receive various problems... They are all related to the same cause. But depending on the other components, different codes appear. So, for example, it can be 2503 and 2502. In addition, an ailment with code 2932 is often encountered. In some cases, the problem looks different. So, for example, a window appears in front of users, where it says that the procedure cannot be continued due to Windows Error 127.

In general, everything can appear as a result of various problems:

Corrupted registry entries related to iTunes.

Malicious software activity (especially often accompanied by error 2503).

Another program uninstalled the required files by itself.

To prevent future problems, it is important to eliminate all possible factors:

We clear the registry from unnecessary entries. This can be done with different programs, which I have already mentioned more than once before.

Scan your system for viruses.

Update your drivers. I also talked about this before. This item is especially relevant if a warning message appears with a code 0xc000007b.

Install Windows updates.

If none of the above helps, it is possible that only a clean placement of the operating system will work to fix the build problem of Microsoft vc80 and many others.

Rare cases()

Sometimes users may come across a message that says what is missing.

You can easily fix this - just download and install the update for the universal C environment. You can download it here. This should also help in the case when a window appears with the message: “ Unable to register module».

It should be noted that it is better to perform all actions on behalf of the administrator.

In some cases, an ailment and a tablet may occur, which says the following: " Your system has not been changed". This often happens when users have previously installed the program and uninstalled it, with some traces left.

The solution is simple:

What does this procedure mean? Thus, you said goodbye to all possible references to the application. After that, it is best to additionally clean the system using a special program.

As always, you can watch a useful video on the topic:

I hope this article helps you with the problem. Subscribe and tell others.

So, you bought a brand new iOS device and now you need to install the iTunes (iTunes) program on your computer, without which it will not even be possible to even trivially upload music to an "apple". You download the program, start the installation and ... the system gives an error!

What to do and how to be in such a situation? In this article, we will explain why the iTunes installation may not start and how to fix the problem.

The first reason iTunes might refuse to install is, of course, commonplace. system failure... Such a failure is eliminated simply by restarting the computer. So yes, the first measure to fix problems with installing iTunes will be similar to measures to deal with any other system bugs - just perform a reset!

Correcting system settings

Another simple guide that can fix installation problems is adjusting the system time. Many may be surprised at this recommendation, but the fact remains that often incorrectly set date / time on a PC cause serious bugs, including iTunes refusal to install.

Administrator rights

Reboot and correction system parameters did not give the desired results? Then let's move on. Another popular reason why this or that utility is not installed on a PC is that the user works through a guest account - to fix the problem, accordingly, you will need to log into the system through an account with administrator rights.

If you do not practice the separation of accounts, then try the following - right-click on the iTunes installation file and select "Run as administrator" in the drop-down menu.

Blocking by security programs

ITunes installation still won't launch? So, it's time to start adjusting the settings of the security utilities. The fact is that sometimes antivirus software and / or firewall works too responsibly, introducing suspicious programs and those that you 100% trust, in particular iTunes. In order to prevent security services from interfering with the installation, we recommend disabling them altogether for a while while the procedure is being carried out.

Of course, you can not disable the utilities, but simply make adjustments to the settings by adding iTunes to the list of trusted programs, but sometimes this measure is not enough.

"Tails" of previous versions of iTunes

If iTunes does not want to install even with disabled security programs, it may be due to other software conflicts. In the event that you have already installed iTunes on a PC, and then incorrectly uninstalled the program, interfere new installation maybe, let's say, "tails" of the previous version.

To check if the previous one is completely deleted, download some aninstyler, for example, Revo UnInstaller , install the program, run it and through the search find the following "tails" - iTunes, Quick Time, Bonjour, Apple Software Update, Apple Mobile Device Support and Apple Application Support. Delete everything from this list, and then do not forget to reset your computer.

Update

Continuing the topic of software conflicts, it is important to say that the reason for such can be long-not updated utilities. Therefore, if after cleaning the "tails" the iTunes installer still refuses to work on your computer, it's time to visit "Windows Update" ("Start", "Update Center ...") and see if there are any current unloaded updates - if any , complete them all. Then be sure to restart your computer and try running the iTunes installer again.

Version detection error

Installation still aborts with an error? Well, the reasons and solutions to the problem are not over yet. The next one is this. Sometimes the Apple program does not correctly determine the version of Windows, especially you should pay attention to this reason if iTunes is not installed on Windows 10.

How is iTunes usually downloaded to a computer? The user must go to the official Apple website in a special section and start downloading, at the time of download, the version of the platform installed on your computer will be determined and the corresponding version of the program will be downloaded. If the version is not detected correctly, the iTunes installation will fail.

In the event that you suspect that you are facing exactly this problem, try manually selecting the version you need on this page of the Apple website and installing it.

Windows Installer errors

Finally, the last of the most likely causes of iTunes installation errors is Windows Installer problems. Perhaps, for one reason or another, this service was accidentally disabled and to fix the situation, you will need to activate it. For this:

We hope that after this procedure, iTunes will definitely be installed on your PC.

Viruses

We started the article with a trivial advice - reboot, trivial and will end - check your computer for viruses. What to do, no one has canceled the malware, and if it runs on your computer, then not having iTunes installed is far from the biggest problem that threatens you. So be sure to check your PC for viruses, after making sure you have a good and updated antivirus.

If all else fails?

We believe that by doing one of the above steps, you will most likely get the iTunes installer to work. If these guides do not solve the problem, we recommend contacting Apple Support - the company's specialists will certainly help.

In many articles devoted to the problem "iTunes won't install on Windows 10, 7, XP, etc.", you can find advice to uninstall or fix hosts file , as well as perform a number of other actions that are difficult for the average user to understand. As a result, trying to solve the problem can turn into even bigger problems. That is why we recommend contacting the support service, in this case, even if you have to perform some complex actions, you will work under the strict guidance of understanding people and everything will end successfully!

Ctrl + Enter.

In most cases, iTunes (iTunes) is installed on your computer without problems, but sometimes errors do occur. You may see such "scary" phrases as - "The installer encountered errors before the iTunes configuration", "There was an error installing the assembly component "," An unknown error has occurred "are just the most famous installation errors.

However, whatever error you encounter, you should not be afraid, even if you absolutely do not understand what this error is. Just follow the guidelines in this article and you should be able to fix everything.

Let's start with the simplest recommendation - restarting your computer. Despite the banality of this advice, it often turns out to be effective, and in the fight not only with iTunes errors of various nature, but also with any other software failure. So we confidently press reset with the hope that we are lucky, and the problem will be solved in such an elegant and simple way.

Login to an account with administrator rights

Reboot didn't help? Well, then we begin to study the problem in more detail. The first thing you have to do is check what rights the account under which you are using the computer has.

Usually, the right to install programs is granted only to an account with administrator rights, so if you work in a guest account, you should not be surprised that iTunes refuses to install, any other program from the guest account will not be installed either.

By the way, this reason for iTunes installation error is popular when a user tries to install a program on a work computer without administrator rights. If the computer is at home, then most likely you are working as an administrator. And, nevertheless, we recommend that you make sure of this:

On work computers, the option of giving your account administrator rights is often unavailable. In this case, try the following - click setup file iTunes with the right mouse button and in the pop-up window select "Run as administrator".

If you also fail here, contact system administrator or your boss and ask them to grant you the rights to install the program. Just be prepared to explain to your boss why you need iTunes during business hours.

Updating software on a computer

If you have everything in order with the rights, and iTunes refuses to install, there may be a problem with software conflicts, which are most often the result of the presence of not updated programs on the PC. So the next step in fixing the error is downloading the latest updates. If you have a Mac, go to App Store , tap the item "Updates" and download all the relevant ones. If you have Windows, open the "Start" menu, then "Windows Update", run the check, and then download the updates found.

Checking PC and iTunes version compatibility

One more possible reason software conflict - the wrong version of iTunes. If you enter the phrase "Download iTunes" in any popular search engine, the first link will send you to the official Apple website, to the page where the most current version of this program is located. However, if you have Windows XP or Windows Vista, and even a 32-bit system, the most current version will not work for you. For users of the above versions of Windows, Apple has created special versions of iTunes, you can download them and.

We emphasize that the minimum system requirements for the most current version of iTunes - 64-bit system, platform Windows 7 or higher.

Disable security programs

The list of software conflicts is not yet complete - another one is the prohibition of installing iTunes by security utilities. If you have installed antivirus software or a firewall is on - they might be doing their job too hard, blocking malware and not. iTunes for one reason or another may be blacklisted. To check if this is the case, the easiest way is to disable the security utilities during the installation of the program.

However, if you are afraid to turn off security services completely, delve into their settings and move iTunes to the list of trusted programs.

Cleaning the Tails of Past iTunes Installs

Finally, the last reason for software conflicts is the components of past iTunes installations. If you have previously installed iTunes on a computer with which you are currently experiencing problems, then most likely you simply uninstalled the previous version incorrectly. In this case, the best option is to download an uninstaller, for example, Revo UnInstaller and find the following components in it - Apple Application Support, Apple Mobile Device Support, Apple Software Update, Bonjour, QuickTime - all these are iTunes "tails", if any of the components will be detected, remove it using the program.

After removing Apple Software Update, this component will need to be reinstalled. In general, in theory, when installing iTunes, this item should be installed automatically as a component of the program, but after manually uninstalling it, problems often arise, so it's still better to install it yourself:

Done! Now you can try to install iTunes, but you need to start the installation, again, not using the iTunes.exe file, but through iTunes.msi, which is located in the .zip "folder".

Windows Services Activation

And finally - another reason, apart from software conflicts, why iTunes, stubbornly giving an error, does not want to install - this is a problem with Windows services - "Windows Installer" and "Windows Modules Installer". As a rule, the problem is that one of these services is disabled for one reason or another. To resolve a service error, enable:

Let's summarize

Well, now you know why an error of one nature or another may occur when installing iTunes, and how to fix it. We hope the methods indicated in the article helped you. If the program flatly refuses to install, we recommend contacting Apple Support.

If you find an error, please select a piece of text and press Ctrl + Enter.

When installing or updating iTunes, it pops up windows installer error installing itunes? Here we list common errors while installing iTunes, as well as related solutions to the problem.

Windows installer package error

You may receive one of the following error messages when updating or installing iTunes for Windows:

“There is a problem with this Windows Installer package. The program to complete and install could not be started. Please contact support or the package vendor. "

“There is a problem with this Windows Installer package. The program works as part of the installation does not finish as expected. Please contact support or the package vendor. "

This iTunes installation error is not strange for some users who have come across the same iTunes installation errors on Windows Operating System

The most common cause of errors is an outdated or incompatible version Apple Software Update on a PC. To fix this problem, follow these steps.

Open Uninstall Programs from Windows Control Panel.
Right click on Apple Software Update, select Repair from the context menu.
Follow the instructions on the screen to complete the recovery process.
Update Restart Windows software, you can now install ITunes 12.6 without mistakes.

ITunes 7 error (Windows error 193) while trying to install iTunes for Windows.

“I am using Windows 7 64-bit. Every time I try to install ITune I get error 7 ( Windows Error 193) after completion (and still popped up saying “iTunes Assistant was not installed”). During the installation process, I receive a message that the Apple Mobile Device Service could not start. what do I choose "Ignore"

This is another error message that occurs while installing iTunes. You can follow the steps to resolve this error.

Note: The steps below are only applicable when message contains error 193but not another Windows error code.

1. Go to C: \\ Windows \\ System32

2. Find the following files and delete them in the Trash.

msvcp100.dll
msvcp120.dll
msvcp140.dl
msvcr100.dll
msvcr120.dll
vcruntime140.dll

Make sure the names of the files you drag and drop to the trash can match the above exactly. If you cannot find the file, skip and go to the next file. Any other files should not be removed from this folder.

3. After you drag and drop these files to the Trash, go and perform repairs on both installed versions of Apple Application Support (64 and 32 bit) in the Add / Remove Programs list in Control Panel. ITunes requires both 64-bit and 32-bit Apple app support.

Click companies Apple Application Support 32-bit.
Right-click Apple Application Support 32-bit and select Repair from the context menu to complete the Recovery Wizard.
Follow the above two steps to maintain Apple Application 64-bit.

4. Launching iTunes. If iTunes does not start and you see error 7 () again, you must reinstall iTunes again.

Completely uninstall iTunes and related software components from your computer.
Go to the iTunes download page and install iTunes from scratch.

ITunes will not install with the error "Apple application support was not found"

If iTunes won't install on Windows 10 / 8.1 / 8/7 with the error " Apple application support was not found / Apple app support was not found ( Windows error 2 / windows error 2) ”, you can fix this problem by uninstalling all Apple components and reinstalling iTunes.

There may be an answer here: https://support.apple.com/en-us/HT201668

ITunes is not installed on your computer and you can't get started with your Apple gadgets? Do not despair - we will help you solve this problem. There are many reasons for errors during installation, so we will try to consider all the options and invite you to familiarize yourself with how to fix the errors.

First you need to figure out where you got the program distribution from. If a friend gave it to you or you downloaded it from some "left" resource, delete it and go to the official Apple website, where you can download a known good and working distribution kit. It is also possible that the version of the program is incompatible with your operating system. For example, for Windows 7, Windows 8, and Windows 10, any version works.

As for the operating systems Windows XP and Windows Vista, the latest version for them is 12.1.3. There is also a special version of iTunes 12.1.3 for the 64-bit version of Windows Vista - all these distributions can be downloaded from the official Apple website. It is best to use an automatic form that will determine the version of the OS you are using and will itself suggest a suitable distribution.

Then it's a matter of technology - download the distribution kit and try to install it. If your computer is running Windows Vista, do not forget to run the installer as administrator. We can also advise you to change the Vista "curve" to Windows 7 or more modern Windows 10.

You can't install iTunes and can't find the reason for what is happening? Then we recommend that you follow these steps:

Clean your computer from accumulated garbage using special utilities;
Clean up the system registry with using CCleaner (or using any other well-known utility);
Install all latest updates Windows.

After that we reboot and re-run the installation procedure.

What other problems may lie in wait for a user who does not have iTunes installed? If the installer swears at the Windows Installer service, you must start the service through the "Control Panel - Administrative Tools - Services". You may also need to update the Windows Installer service - the corresponding package is downloaded from the official Microsoft website. Install the package, reboot and re-install.

The next problem may be insufficient rights to install. If iTunes is not installed for you, right-click on the distribution and run the installation with administrator rights - as a rule, this procedure helps in many cases. If necessary, the system will ask you to enter the administrator password - this happens if a password is set for the administrator account.

What to do if all updates are installed, garbage is removed, windows service Installer is running, the installation is running under administrator rights, but the installation still does not start? Why isn't iTunes installed on my computer? The problem may lie in an application conflict - try temporarily disabling firewalls and antivirus programs that block any ports, disks and the possibility of normal software installation.

If your operating system is literally teeming with errors, slows down and loads slowly, do not be puzzled by questions and actions, but perform a regular reinstallation of Windows.

The iTunes media player works seamlessly with any modern operating systems - even the long outdated and officially unsupported Microsoft "XP" is still capable of opening Apple software and transferring music, movies and other information to smartphones, tablets and players with iOS.

Things are fine with iTunes on more modern operating systems - especially on the "eight" and "ten". But the famous "Seven", which is still a true "standard", the media player is difficult to digest, and often - with errors. Why? What problems appear most often and how to avoid malfunctions and failures - in the instructions below!

Possible causes and solutions

Lack of access rights, failure of plug-in libraries, temporary or permanent shutdown of necessary services, serious viral activity - some unthinkable amount is listed on the official Apple website possible problemsarising from direct installation of iTunes. The list is replenished almost monthly, but basically it is worth figuring out with the following reasons if iTunes doesn't install on Windows 7:

Access level

In addition, it is worth starting the installation of the program on behalf of the "Administrator" (that is, not by double-clicking, but using the right mouse button and the drop-down menu). Then it remains to agree with the pop-up notification and proceed with the installation.

Viruses, spies, trojans and other pests

It is not necessary to keep the antivirus in the system all the time (especially if the PC can hardly cope with the tasks even without constant background load), but at least occasionally check system drives and rAM - need to. The “ideal” one-time search is easily performed by the following tools -, and - each listed assistant is available for free and, in general, offers both similar functionality and the same procedure.

Namely - all the necessary files are downloaded and unpacked. Then the graphical interface is called and a direct check of each individual section of the system begins - the procedure, as a rule, takes 5-10 minutes, and then ends with direct summing up, creating a restore point and rebooting.

As a result, unnecessary and threats to performance have been removed, and you can start interacting with aytyuns again.

Antivirus problems

Sometimes the "defenders" of Windows see "dangerous" software in harmless files downloaded from official sources, and therefore block the running distributions (including iTunes). The best way to deal with the problem is to temporarily disable all protective protocols of the antivirus (any - even Avast !, even Kaspersky). Sometimes you have to go a step further and even shut down the Windows Firewall. You can definitely trust the official Apple website!

System problems

The described subsection should be immediately divided into several parts.

First of all, it is worth understanding the connected libraries for the computer, software components, and additional graphical tools. And then - exactly according to the list. It's worth downloading right away, and quickly going through the installation process. By the way, it is desirable to download both the 64-bit and 32-bit versions - for unknown reasons, but this is how Windows immediately bounces back.

Any version will do (if necessary, you can redeem paid ones, additional features) - the main thing is to check the OS for missing drivers. In general, the procedure takes 5-7 minutes, and you don't even have to press the buttons - everything will happen in a semi-automatic mode, you just need to agree to create a "Recovery Point" and download required files (if traffic is limited, it's worth considering!).

And last but not least. Check file system incompatibility between components, installed drivers and services. The check is carried out as follows - first, the command line is called with the combination cTRL keys + R, then the phrase "sfc / scannow" is entered in the text box that appears.

The check takes no more than ten seconds. After the completion of the operation - a mandatory reboot.

Incorrectly uninstalling a previous version of iTunes

Before "clean" installation of Apple's media player, it is important to understand the remaining files on the system, additional iTunes-related programs, running services and registry entries. Again, manually solving such an extensive collection of problems is quite difficult (especially without the necessary preparation), and therefore it is better to use special tool – .

In this case, the uninstallation will occur automatically (including cleaning all system directories from residual files, unnecessary components, and applications like Bonjour and Apple Software Update), and only in two moments users will have to get involved. First, at the stage of choosing the tools to be removed. It is better to immediately use the search and, having found "Apple", immediately mark all the products available in the system and proceed with uninstallation. Second, it is important to agree with the creation of a Recovery Point.

Windows Installer package error

There are various problems with the installer, but it is the Windows Installer service that completely stops all attempts to use the Apple media player. The problem is solved literally in no time - the main thing is to correctly repeat the described algorithm of actions.

The first step is to use the key combination CTRL + R, enter the command "services.msc" in the field that appears and open the list of available "Services". Scroll the list almost to the very end and find the item "Installer" Windows.

Or immediately open "Properties" and click "Stop" and then "Start", or call the drop-down menu and click on the item "Restart". In addition, the service needs to be updated - using the proposed tools.

Microsoft's Easy Fix Utility

If the listed methods did not help and did not solve the arising problems and errors, then in the last place it is worth contacting Windows directly for help.

And there are two options - first check the OS version and download the necessary updates (Start, All Programs - go to Windows Update and automatic loading missing components, various "remedies" for emerging vulnerabilities), and then - download Easy Fix with.

The proposed utility solves a bunch of failures and problems - automatically downloads missing documents, repairs the "registry", fixes shortcuts, restores the correct path of already installed software. The procedure is intuitive and takes a minimum of time, and the result is usually really impressive.

All the main methods of dealing with the "Seven" are listed above. The rest of the problems are solved depending on specific cases (sometimes, for example, a banal reboot helps, sometimes it is much easier to go to the top ten or roll back to more old version systems from a restore point).

The correct removal of the old Platform 1C, recommended by the developers, is done through Applications OS settings: button START - Control Settings ("gear") - Applications.

It is wrong to simply delete the folder with installed 1C Platforms on the computer. AT Windows Registry there are still links to uninstalled programs that lead to errors in working with programs, including the one we are considering in this article.

Nevertheless, even with the correct removal of Platform 1C, errors can still occur, albeit infrequently. Let's consider how to proceed in such cases.

When deleting Platform 1C through the section Applications The message appears:

This error is not directly related to 1C and occurs when completely different programs are removed, not only 1C Platforms.

The largest surge of this error was recorded when users switched to Windows 10. It was after the upgrade to Windows 10 that messages began to appear when installing and uninstalling some programs The specified account already exists... And if during installation new program it was possible, having removed the old one, still successfully install it, then when the program was removed, the circle closed: the program could not be removed due to the same error.

Reasons for the error

There is a huge amount of software available for use on a computer. Installed programs can work fine on older versions of Windows, and after switching to new versions of Windows, sometimes they need to be improved for new rules. In addition, it is not uncommon for programs to conflict with each other when installed on the same system.

Therefore, the removal of old programs when switching to new versions is a familiar thing to users. With the problems that arise, you need to be able to cope.

BukhExpert8 recommends using the troubleshooter directly from the Windows developer, Microsoft, to fix errors when installing or uninstalling programs.

Consider the following troubleshooting tools:

Embedded OS component

Step-by-step instructions for using the embedded OS component Troubleshoot Windows .

Step 1. In the menu Start select Parameters (gear icon).

Step 2. Go to the tab Update and security .

Step 3. On the tab Troubleshooting review the list of errors that match the type of problem.

You can start searching for solutions to the problem directly from the page.

Microsoft Troubleshooter

If the built-in OS component fails to solve the problem, install Troubleshooting wizard from Microsoft.

Step-by-step startup instructions Troubleshooting Wizards and fix the problem.

Step 1. Go to the Windows support and Microsoft troubleshooting page by clicking the Troubleshoot problems that prevent you from installing or removing programs.

On this page, you will find a program for automatically fixing errors, including damaged sections of the Windows Registry that prevent the installation or removal of programs on your computer.

Troubleshooting wizard suitable for operating systems Windows 7, Windows 8.1, Windows 10.

Step 2. Download the program for fixing problems preventing the installation or removal of programs by clicking Download .

Step 3. Run Troubleshooting wizard and follow the verification steps.

Step 4. To the question Troubleshooting Wizards about the location of the problem, select:

Deleting.

Step 5. In the list of programs, select the one that causes an error to uninstall.

Step 6. Run automatic deletion programs and cleaning links to it in the Windows Registry.

Wait for work to finish Troubleshooting Wizards .

In most cases Troubleshooting wizard handles this error perfectly.

If the proposed tools did not help, it is better to transfer the situation for correction to specialists, they will find links in the Windows Registry to mention the program to be removed and manually clean them up. It is not recommended to carry out this work on your own, there is a risk of disrupting the operation of the OS if the data is unprofessionally adjusted.

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When installing new and removing old 1C Platforms, a situation may arise that prevents the implementation of these operations. After reading the article, you will learn how to fix the error "The specified account already exists" that occurs when removing Platform 1C.

How to uninstall Platform 1C correctly

The correct removal of the old Platform 1C, recommended by the developers, is done through Applications

OS settings: button START - Control Settings ("gear") - Applications
.

It is wrong to simply delete the folder with installed 1C Platforms on the computer. In the Windows Registry, there are links to uninstalled programs that lead to errors in working with programs, including the one we are considering in this article.

Nevertheless, even with the correct removal of Platform 1C, errors can still occur, albeit infrequently. Let's consider how to proceed in such cases.

When deleting Platform 1C through the section Applications

The message appears:

.

This error is not directly related to 1C and occurs when completely different programs are removed, not only 1C Platforms.

The largest surge of this error was recorded when users switched to Windows 10. It was after the upgrade to Windows 10 that messages began to appear when installing and uninstalling some programs The specified account already exists
... And if during the installation of a new program it was possible, by removing the old one, to successfully install it, then when the program was removed, the circle closed: the program could not be removed due to the same error.

Reasons for the error

Therefore, the removal of old programs when switching to new versions is a familiar thing to users. With the problems that arise, you need to be able to cope.

BukhExpert8
recommends using the troubleshooter directly from the Windows developer, Microsoft, to fix errors when installing or uninstalling programs.

Consider the following troubleshooting tools:

built-in OS Component Windows Troubleshooting;
Microsoft Troubleshooting Wizard.

Embedded OS component

Step-by-step instructions for using the embedded OS component Troubleshoot Windows

.

Step 1. In the menu Start

select Parameters

(gear icon).

Step 2. Go to the tab Update and security

.

Step 3. On the tab Troubleshooting

review the list of errors that match the type of problem.

You can start searching for solutions to the problem directly from the page.

Microsoft Troubleshooter

If the built-in OS component fails to solve the problem, install Troubleshooting wizard

from Microsoft.

Step-by-step startup instructions Troubleshooting Wizards

and fix the problem.

Step 1. Go to the Windows Support and Microsoft Troubleshooting page by clicking the Troubleshoot problems that prevent installing or uninstalling programs link.

On this page, you will find a program for automatically fixing errors, including damaged sections of the Windows Registry that prevent the installation or removal of programs on your computer.

Troubleshooting wizard

suitable for operating systems Windows 7, Windows 8.1, Windows 10.

Step 2. Download the program for fixing problems preventing the installation or removal of programs by clicking Download

.

Step 3. Run Troubleshooting wizard

and follow the verification steps.

Step 4. To the question Troubleshooting Wizards

about the location of the problem, select:

Deleting
.

Step 5. In the list of programs, select the one that causes an error to uninstall.

Step 6. Run automatic removal of the program and clean up links to it in the Windows Registry.

Wait for work to finish Troubleshooting Wizards

.

In most cases Troubleshooting wizard

handles this error perfectly.

See also:

Installation is prohibited based on the system policy 1C 8.3

Unlawful use of this software product was detected in 1C: how to remove

PIN code entry error. Pincode is not complete in 1C 8.3

The printable is not available 1C 8.3 when calling an external printable

Information register entries became non-unique when 1C was updated

If you are not yet a subscriber of the BukhExpert8 system:

After subscribing, you will have access to all materials on 1C Accounting, recordings of supporting broadcasts and you can ask any questions about
1C.

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sql-server - How to resolve "the specified account already exists" when installing SQL Server 2008 R2

I recently had a problem installing Visual Studio 2012 and SQL Server 2008 R2 on a new development machine. My install sequence was Visual Studio 2012, then install SQL Server 2008 R2.

An error occured in the middle of the SQL Server installation:

The specified account already exists.

I spent my day trying to fix this issue.

original

3
answer

First, search the installation log. In my case, it was along the following path:

C: Program Files Microsoft SQL Server100Setup BootstrapLog *. *

I found the following entries in this log:

2015-08-07 11:16:50 Slp: Sco: Attempting to open registry subkey 2015-08-07 11:16:50 Slp: Sco: Attempting to open registry subkey SOFTWAREMicrosoftVisualStudio9.0 2015-08-07 11:16: 50 Slp: Sco: Attempting to get registry value InstallDir 2015-08-07 11:16:50 Slp: Target package: "D: shared ~~~~~ sqlncli.msi" 2015-08-07 11:16:51 Slp : MSI Error: 1316 The specified account already exists.

Then I found the sqlncli.msi file
and opened a command prompt to execute this command:

Msiexec / i "d:

Then I uninstalled SQL Server Native Client and did the installation for SQL Server again.

Regarding where it says the cause is SQL Native Client - the error actually occurs when trying to install a newer SQL client. The solution is similar: go to Add or Remove Programs and then uninstall the old SQL client and try again. There is no need to interrupt the installation.

After the old Native Client was removed, the installation seems to proceed without any problems.

For completeness: This also happens when the original msi package has a different name.

If you installed myproductV1.msi and then tried to update it using

Msiexec / fvomus myproductV1.msi

works as expected. But when using

Msiexec / fvomus myproductV3.msi

it does not handle the specified error. Assuming only the filename is changed. The content (especially all GUIDS) remains the same

To completely remove any version of 1C Enterprise from your computer, I advise you to first delete the information database. However, if you know exactly where the database is located, the order doesn't matter.

Removing the information database 1C Enterprise

I'll make a reservation right away that this article deals with deleting only the file version of the database. If the database is server-based, you need to contact the server administrator.

To determine where the database is located, you need to run the 1C program. After starting, the following window will appear with a list of your infobases:

At the bottom is the path to the database directory (I have highlighted the line with a red rectangle). It is this directory that needs to be removed from the hard disk (only the last directory in this path, in my example it is "Temp", which is located in the "Base 1C" directory).

Get 267 1C video tutorials for free:

We open "Explorer" and look for the directory we need:

Click on it with the right mouse button and select "Delete".

We do the same with other information bases.

If the database is located on another computer (the path will look something like this: "File \u003d \\\\ ALEXPC \\ 1C Databases \\ Temp"), it is better to go to that computer and delete it there. If knowledge allows, you can try to remove it from this computer.

Removing the 1C Enterprise platform

The 1C: Enterprise platform is removed in the same way as a regular program through the Control Panel.

We go to the "Control Panel". Depending on the version Windows panel can be found by clicking either the right or left mouse button on the "Start" button. On Windows 10, right-click:

. Yesterday, with the help of the installer, I finally updated my eight to the newfangled ten on all machines. However, I ran into one significant problem.

The fact is that the Classic Shell program, which returns a more convenient view of the "Start" menu, suddenly refused to work, when trying to reinstall it, the error "the specified account already exists" began to appear. The same message appeared when trying to delete it.

After lengthy dances with a tambourine, about the same as in the case of the error, I suddenly found a simple solution.

Solution

So, if your channel allows you to watch a video, then you can follow me step by step to eliminate the problem "the specified account already exists."

If you have a rather weak Internet, then here's what you need to do:

We delete the folder with the installed program, for this we go to C: \\ Program Files if our ill-fated program is not there, then we scratch in C: \\ Program Files (X86).
Open it, go to the Important registry keys section, in the upper part, enter the name of the program in the search box, then go through all the tabs, and if any entries appear, delete them.

Attention!!! Do not delete unnecessary things, only that which relates to the program.

We go to the "Cleaning the registry" section and search for problems, which we then eliminate in automatic mode.

We rejoice at the running installer or the remote program. The error "the specified account already exists" will not bother you.

Subscribe to my YouTube channel! Many more useful videos are waiting for you!

Executing wix package from package will output "error 1316: account specified already exists" during upgrade. As a program windows installations will output this error code? I'm afraid there is no documentation on this.

We have previously released a product consisting of a single msi package and now we are preparing an update consisting of a wix package containing new version this msi package. The product ID and file name have not changed between the original msi package and the update.

Edit: the msi package does not support upgrade yet. When a user needs to update (when it will be a major update, a minor update, or a minor update), he must first manually uninstall the previous package ...

Edit 2: I just removed the references to use the extension to compile and the installer seems to work fine ... I still need to fully test it.

An MSI upgrade requires the MSI to have a new ProductCode, a ProductVersion increment (in the first three fields), and the same UpgradeCode. So it's not clear to me that you are actually getting an update, depending on what thinks you are drinking. It cannot update because you have the same ProductCode. (A MajorUpgrade element in the MSI is required to perform the corresponding upgrade). Therefore, there is some doubt as to whether you are getting the actual full update. If you intend to replace the installed MSI with a full update and a higher versioned product, use the MajorUpgrade function.

Therefore, Burn may decide to do an in-place update by reinstalling mSI file (and this is more like a patch than an update) and this is relevant because you are not saying if you have any custom actions or WiX usage functions (they are still custom actions) that create a user account. If you do, then the most likely reason for your error is that Burn reinstalled the new MSI as an update by reinstalling the MSI file and some custom actions just started running again, and yes, this user still exists because there was no actual uninstall which will remove it. Or the ProductVersion of your MSI is the same and you have a maintenance mode repair so the custom action will run again.

I would get a detailed update log to see exactly what is going on.

There's a lot of guesswork out there because you say you want updates, but your MSI is not built to actually update, and you don't say if you have WiX that uses a user to create a user account. You also don't say if you have increased the ProductVersion of your new MSI, so again this leads to more guesswork as to what Burn might do. The verbose log will indicate if this is a user action issue or something else, what update (if any) you are doing.

I had the same problem and since win10 doesn’t allow me to run the fixit from the internet, I did the following hack to remove the Asus Smart Gesture on my windows laptop 10.

1. You need to spoof MS site thinking that your computer is not Win10. I installed a Chrome add-on that allowed me to change the user agent of the chrome browser to think I am IE9 and previous windows version: Mozilla / 5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident / 5.0)

2. This allows you to see the fixit button and download the portable version of the tool (in case you need to use it for non-network clients)

3. Download and extract to my download library in a folder named fixitp.

4.If I run the exe directly, I get some unpleasant mistake script. What I did to get around this was go to the Resources folder and then to the Troubleshoot folder.

5. I ran Program_Install_and_Uninstall.diagcab, which launched and allowed me to successfully uninstall the Asus SmartGesture program.

6. Then I installed the new version of ASUS Smart Gesture from my website.

I suspect that anyone installed applicationthat you cannot remove can be resolved by the same process - just not running in any other that is included.

PowerShell must be installed for the script to work. This program comes with all modern windows systems, but in WindowsXP you have to install PowerShell separately.

All parameters of the script can be set by editing the file, or can be passed as the values \u200b\u200bof the corresponding keys. Let's take a look at what keys are and what values \u200b\u200bthey need to pass.

Key "dd" (from Distribution Directory), accepts any path windows format, i.e. paths like "C: \\ Windows" or "\\\\ Server \\ 1CDistr". The specified path should contain distributions of the 1C platform, and each of the distributions must be in its own folder with the version number or version number and the bitness of the 1C Enterprise platform, for example, "8.3.5.1111" or "8.3.9.1818-32" or "8.3.9.1818 -64 ". The bitness suffixes must be used if computers with operating systems of different bitness exist on the same network and you want to install a 64-bit platform on a 64-bit system. The specified folder, and all subfolders with platform distributions, must be readable by the user on whose behalf the script will run.

Key "dl" (from Directory Logs), similar to key "dd", accepts any path in windows format. Script execution logs will be written to this folder. The names of the log files correspond to the computer name and are added each time the script is run. The specified folder must be writable by the user on whose behalf the script will run. If the specified path is unavailable or there is no recording capability, then all script actions will be written to the file “1C8InstallAndUninstall.log” located in the user's local folder (approximate path “C: \\ Users \\ Vasa \\ AppData \\ Local \\”).

The "ip" key (from Install Parameters) is responsible for the installation parameters when the script is running. The key can take one of the following values:

“No” - do not install
“Last” - install the latest platform found in the distribution folder
"8.3.5.1111" - the version number of the specific platform that you need to install

The "dp" key (from Delet Parameters) is responsible for the delete parameters when the script is running. The key can take one of the following values:

“No” - do not delete
“Ael” (from all except last) - delete all platforms found on the computer that match all platforms found in the distribution folder, except for the latest platform. Important! This key will remove only those platforms, versions of which are in the folder with platform distributions, if some version is installed on the computer, but it is not in the folder with distributions, then it will not be deleted.
“8.3.5.1111” is the version number of a specific platform that needs to be removed
“All” - remove all versions of the 1C platform on the computer. This meaning is overwhelming and extensive. Overwhelming, because for the script to work with this value, it is necessary to pass the path for writing the logs, or you can not even pass it, all the values \u200b\u200bof the other keys will be ignored. Extensive, because all products on the computer will be removed, even if they ghostly resemble the 1C platform.

The "iod" key (from Installation Options Distribution) is responsible for the 1C platform components that will be installed. The key must be passed a value of the form "DESIGNERALLCLIENTS \u003d 1 THINCLIENT \u003d 1 THINCLIENTFILE \u003d 1", in which you can change 1 to 0 or vice versa, depending on which parts of the platform you want to install. If this key is passed any other value that is not similar to the line above, then all components will be installed for the system to work in client mode.

"DESIGNERALLCLIENTS" - main client and configurator
"THINCLIENT" - thin client for client-server operation
"THINCLIENTFILE" - thin client with the ability to work with file infobases

How to install, update or uninstall the 1C Platform, if you have a lot of computers, to run to everyone, but there is no domain?

Bad news: you have to run around and configure the execution of the task scheduler on each computer

The good news is that you only need to do this once.

First, let's carry out the preparation:

Create 2 public folders, one with read permissions for everyone and the other with write permissions for everyone. Be sure to create 2 independent folders, otherwise everything can end very badly.
In a folder with "read-only for all" rights we put folders with distributions, each of the folders should be named according to the version number of the distribution that is in it. Here we put the script and the bat file that runs the script.

A small digression! Why do we need a bat file to run a PowerShell script? Because using the bat file, we kill two birds with one stone:

By default, the windows system prohibits the launch of any PowerShell script for security reasons, so the bat file will first allow the script to run, and then prohibit it again after it is running.
AT bat file you can change the script launch parameters without editing the script file itself, changing the default values \u200b\u200bset in it.

Now let's start configuring the user's local computers. In the absence of a domain, it is assumed that all users work under local accounts with "Users" rights, and for administrative actions there is an account with "Administrators" rights.

How to install, update or uninstall 1C Platform if you have a domain?

Everything is nowhere easier

Note

The script has been tested on the following systems: Windows 7 (x86, x64), Windows 8.1 (x86, x64), Windows 10 (x86, x64) with all mandatory and optional updates for 2016-11-10.
If you are not satisfied with the delay when the script is triggered in the domain, then you must set the "Configure Logon Script Delay" parameter to "0". The setting can be found: Computer Configuration\u003e Administrative Templates\u003e System\u003e Group Policy\u003e Configure Logon Script Delay. (Computer Configuration\u003e Policies\u003e Administrative Templates\u003e System\u003e Group policy \u003e Configure Logon Script Delay). Thank you very much for this information.

upd: 2015-12-07

The way of traversing directories with a platform has been completely rewritten. This part of the code had the most complaints, not all of them worked out this part, and for some it worked out incorrectly. Now everything works as expected. only the simplest constructs are used to traverse the distribution directory.
Completely rewritten part of the search for the latest (older) distribution in the distributions folders. Now this is normal understandable code, and not the horror that was before.
Parts of the code have changed among themselves, now the script tries to put the platform first, and then everything else.
Many different checks have been added to avoid strange behavior or unnecessary attempts to install the platform. The log file now contains more information about the script's work.

upd: 2016-11-21

The logic of the script has been changed. Now the installation of the platform is checked, and if there is no installed platform on the client computer, the script stops working.
The functionality has been added that allows installing a 64-bit platform on 64-bit systems in a network with computers of different bitness. For this functionality to work, the folders with platforms must be of the form "Х.Х.Х.Х-32" and "Х.Х.Х.Х-64".

Type